In this complimentary webinar we'll discuss how to develop a learning strategy to meet the needs of today and tomorrow's employees. www.bizlibrary.com/webinars

1. NEXT GENERATION
LEARNING STRATEGIES

2. BIZLIBRARY.COM

3. ? HOW DO MOST OF
YOUR EMPLOYEES
ACCESS TRAINING?

4. ? HOW WOULD YOU
DESCRIBE YOUR
LEARNING STRATEGY?

5. “

6. WHAT WE HOPE YOU’LL LEARN:
Starting point = a whole new approach to strategy
7 key elements to include in your next gen
learning strategy
What does a next generation
learning look like?

7. In a world of learning and
development where complexity is
the enemy, [organizations need a]
simple and nimble approach to
delivering high quality learning,
anywhere, anytime.
MICHAEL ROCHELLE
Chief Strategy Officer
Brandon-Hall Group

9. Processes Analysis Design Develop

10. Validation &
Delivery Measurement Learning
Management

11. 70:20:10 FRAMEWORK
OF MANAGERS felt their L&D function was
INEFFECTIVE or VERY INEFFECTIVE in helping them
ACHIEVE BUSINESS TARGETS
SOURCE: CORPORATE LEADERSHIP COUNCIL,
L&D TEAM CAPABILITIES SURVEY 2011
76%
WHERE DID YOUR
GREATEST LEARNING
OCCUR?
NOT ANTI-TRAINING BUT A
FOCUS ON PERFORMANCE
EXPERIENTIAL : SOCIAL : FORMAL

12. 70-20-10 FRAMEWORK
70%
EXPERIENTIAL
20%
SOCIAL
10%
FORMAL
TRADITIONAL
LEARNING STRATEGY

14. ? ? ?

15. Pull vs. Push
GOALS
Performance-
Based
Future
Orientation
What’s missing?

16. Most learning was focused
on delivering known skills
to solve known problems.

17. Classroom/ILT
Online - eLearning
On-the-Job
Maybe Other
Methods

18. volatility
uncertainty
complexity
ambiguity
it’s a VUCA world…

19. THE % OF KNOWLEDGE IN YOUR
BRAIN NEEDED TO DO YOUR JOB
1986 1997 2006
Source: Robert Kelly, Carnegie-Mellon University

20. demand speed,
analysis and elimination of
uncertainty
patience,
sense-making and an engagement
with uncertainty.
Denise Caron,
It’s a VUCA World

21. 9 out of 10 Americans already use their
smartphones for work.
Cisco BYOD Insights Report 2013

22. Traditional approaches
won’t work…

23. No classroom is large enough.
No individual is smart enough.
No response time is fast enough.
No intervention is complete enough.
No program lasts long enough.
No solution is global enough.
…

26. Employee learning today
is about preparing
employees for jobs that
don’t exist, yet…

27. TOP PRIORITIES FOR TRAINING
PROGRAMS IN 2014
SOURCE: Cox eLearning Consultants,
Learning Solutions Forecast: 2014 Edition
DEVELOP
NEW
CONTENT
30% 29%
IMPROVE OR ENHANCE
EXISTING CONTENT

28. If preparing employees for
jobs that don’t exist and
acquiring content is a
priority…
does this signify the
prominence of formal
learning again?

30. Alignment Learning
Culture
Performance
Analysis
Content
Strategy

31. Success Criteria Marketing and
Communication Business Impact

32. Alignment

33. Learning Culture

34. Performance
Analysis

35. CONTENT
definition curation
delivery

36. Immediate
Personalized
Democratic
User-generated
Social
Mobile

37. Technology without
content is an empty
promise.

38. Success Criteria

39. QUANTIFYING QUESTIONS
BUSINESS NEED QUANTIFYING QUESTIONS
Increased revenue Buy how much? In which
areas?
Improved quality Improved how?
Reduction in turnover What percentage reduction?
Improved morale Improved how?
More satisfied customers In what way?

40. Marketing and
Communication

41. Measuring the
Business Impact

43. Employee training and
development …

44. What does it do?
What does it look like?
Who does it?
…

45. What does it look
like?

46. COLLABORATIVE
Network-based and driven
Content curators and creators
Smaller and decentralized
FLAT – fewer managers more SPECIALISTS
TECHNOLOGY dependent

47. What does it do?
Resources and tools.
Help employees
perform better.
Prepare for jobs that
don’t exist today.

48. Who does it?
Informal leaders.
Employees.
Instructional
designers.
Classroom facilitators
Administrators

49. Knowledge
= POWER

50. Influence
= POWER

51. EVERYONE…

52. The Evolving Role
of a Training and
Development
Professional
CONTENT
CONCIERGE

53. EMERGING COMPETENCIES
NETWORKING
COLLABORATION
PRESENTATION SKILLS DIGITAL LITERACY
LEADERSHIP SKILLS

54. NEXT GEN LEARNING STRATEGY
70%
EXPERIENTIAL
20%
SOCIAL
10%
FORMAL

55. KEY TAKE-AWAYS
Focus on performance rather than training inputs.
Non-disruptive, just-in-time learning
technology and content.
Learning agility and emerging
competencies to support employees
today and in the future.

56. BIZLIBRARY.COM
Some recommended resources…
Leadership Lesson Video:
Being an Effective Change Leader
(3 minute video)
Leadership Lesson Video:
How Senior Leaders Can Create an
Adaptable Organization
(3 minute video)

58. BIZLIBRARY.COM
UPCOMING WEBINARS
www.bizlibrary.com/webinars
SUCCESSION PLANNING AND THE
DEVELOPMENT OF YOUR HIGH
POTENTIALS
Tuesday, August 26, 2014
1:00 C / 2:00 E
COACHING SKILLS FOR YOUR
MANAGERS AND LEADERS
Tuesday, August 19, 2014
1:00 C / 2:00 E
FIVE KEYS TO SOCIAL
LEADERSHIP DEVELOPMENT
Thursday, August 28, 2014
1:00 C / 2:00 E
THE FIVE BARRIERS TO EFFECTIVE
TRAINING PROGRAMS AND
HOW TO CRUSH THEM
Thursday, August 21, 2014
1:00 C / 2:00 E

59. BIZLIBRARY.COM
Chris Osborn
Vice President of Marketing
cosborn@bizlibrary.com
@chrisosbornstl
Jessica Petry
Marketing Specialist
jpetry@bizlibrary.com
@JessLPetry
@BizLibrary