Aligning a learning program to your department’s business initiatives and objectives can help you achieve real busi­­­­­ness results. This questionnaire can be used to help you determine the key areas for which learning resources can be aligned to support. - See more at: http://www.bizlibrary.com/resources/job-aids.aspx#sthash.qann09NG.dpuf

1. Department Profiling Questionnaire
Introduction
Aligning a learning program to your department’s business initiatives and objectives can help
you achieve real business results. This questionnaire can be used to help you determine the key
areas for which learning resources can be aligned to support.
Department Background

Who are your internal customers?

How do you currently meet the training needs of your team?
COMPANY’S Business Objectives

What do you see as the corporate objectives for this year? Next year?

What are the business objectives for your team this year? Next year?

How will your team’s business objective help achieve the overall company vision?

What strategies are in place to achieve these objectives?

How is your team measured for its success?
Industry/Marketplace

What are the major external influences or industry trends impacting your team today?

How does your team help to give the organization a competitive advantage?
Current/Future Challenges

What are the biggest challenges facing your team today?

Is your team prepared to face these challenges with the tools and resources you currently have
or do you see the need to secure new assets and capabilities?

If so, what type of retooling or resources will your team need to succeed?

What do you see as your challenges for next year?

What could be the impact of those challenges on your teams’ performance/productivity?

Have you started planning on how you’re going to meet the training needs for those
challenges?
Achieving Success Criteria
Above we outlined what success means to you and/or the organization; what type of support would
help you achieve success?:
1.
Success criteria 1
2.
Success criteria 2
3.
Success criteria 3
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