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WAYS TO BUILD A BETTER
LEADERSHIP DEVELOPMENT
PROGRAM
Chris Osborn
Vice President of Marketing
cosborn@bizlibrary.com
@chrisosbornstl

Jessica Batz
Marketing Specialist
jbatz@bizlibrary.com
@jessbatz
@BizLibrary

BIZLIBRARY.COM
4,000+ Courses. 25 Topic Areas. Unlimited Access.
POLL QUESTION
We have re-evaluated
leadership
competencies for our
organization in the past
6 – 12 months.

A. True
B. False
What you’ll
learn:

• Why leadership
development is
important
• Challenges faced
by today’s leaders
• Leadership
development best
practices
The number of people aged 65
and older will double between
2010 and 2050.
By 2020, 25% of the
workforce will be older
adults aged 55 and up.
More than 50% will be
Millennials.
U.S. Bureau of Labor Statistics
With each generation entering the workplace, a
greater emphasis is placed on continual
development as these new employees know
that they are unlikely to stay more than a few
years;

it’s about what they can develop and acquire to
take to the next stop in the career journey. We
know that effective leaders are one of the most
important influences on levels of engagement.

Rebecca Ray, Employee Engagement in a VUCA World
(research report), New York: The Conference Board, 2011.
Challenges Faced By Our Leaders

External

Internal

What do you need your
leaders to do to be successful?

BIZLIBRARY.COM
LEADERSHIP THEORIES:
1. Great Man Theories
2. Group Theories
3. Trait Theories
4. Behavioral Theories
5. Contingency/
Situational
6. Excellence Theories

7. Transactional and
Transformational
THE SOCIAL LEADER?
Leadership in Your
Organization

Where we are going and why?
VISION

How we will get there?
STRATEGY

BIZLIBRARY.COM
LEADERSHIP DEVELOPMENT BEST
PRACTICES
Leadership
Strong executive involvement
Development
Best Practices
Tailored leadership competencies
Alignment with business strategy
Target multiple levels of leadership
Learn by doing
BIZLIBRARY.COM
Executive Involvement
Make a clear
connection
between improving
your leadership’s
performance and
improving bottom
line results.
Impact on Business
•
•
•

Financial Results
Key Employee
Retention*
Improve
Organizational IQ

* The American
Management Association
estimates that the direct
cost of losing a key
employee is between one
year and 18 months’
salary.
Measuring the Impact

•

Employee
engagement
Customer satisfaction

•
•
•
•
•

Retention
Output
Quality
Cost
Time

•
Leadership Competencies
• Focus on development
of people
• Look to the future

• Maximize potential
• Focus on growth &
education
• Challenge the status
quo
• PERFORMANCE!!!!!
Training focuses on best
practices, while development
focuses on next practices.
The #1 Reason Leadership Development Fails
Mike Myatt, Forbes
Leadership Competencies
•
•
•
•
•

Vision
Interpersonal skills
Ability to develop others
Intelligence
Character

Organizational
governance

ETHICS
•
•
•
•
•

Collaboration skills
People development
Digital literacy
Global citizenship
Anticipate the future
Align with Business Strategy
• Successors
• High potentials

• Bench strength
• Set standards
• Culture norms

• Develop and engage
employees
Target Multiple Levels
Executive Level
Technical or
Professional

Mid-level

Frontline and New
EXECUTIVE LEVEL
Higher level leadership skills
such as motivation, strategy
and innovation
Peer to peer collaboration
Highly focused development
plans and executive
coaching
TECHNICAL OR
PROFESSIONAL
Leadership fundamentals,
business acumen and
communication skills
Project Management and
formal certification
Learning at the time of need
and on-demand reference
material
Major Managerial Skills Gaps
1. Coaching
2. Performance appraisals

3. Developing others
4. Managing change

5. Communications
6. Business acumen

Mid-Level
Leaders

Bersin by Deloitte , Current Capabilities by Role, December 2011

BIZLIBRARY.COM
MID-LEVEL
Blended learning supported
by performance support
resources
Learning resources targeted
to their role of managing
other managers
Job rotation and stretch
assignments for growth

Feedback and mentoring
FRONTLINE
Leadership fundamentals,
business acumen and
communication skills
Hands-on direction,
mentoring and training
opportunities
Engaging, self-paced,
technology-based learning
solutions

Learning at the time of need
and performance support
Learn By Doing
Rotational
Assignments
Action Learning
Projects

Mentoring

Coaching
LEADERSHIP DEVELOPMENT BEST
PRACTICES
Leadership
Strong executive involvement
Development
Best Practices
Tailored leadership competencies
Alignment with business strategy
Target multiple levels of leadership
Learn by doing
BIZLIBRARY.COM
Excellence in Leadership Program

When leaders understand the big
picture, we are able to work together
more efficiently and produce the best
collection of products and systems
for our customers.
Kristen Nazario, HR Director,
Bally Technologies

BIZLIBRARY.COM
Excellence in Leadership Program
Corporate Commitment

Customer Focus

Goal Attainment

Intellect

Leadership

Operational Issues

Personal Interaction

Self-Focus

Values

Gaming 101

Bally Product

BIZLIBRARY.COM
Excellence in Leadership Program

“Our Leadership Development Program has contributed to
better collaboration and synergy among departments – we
are a global company that develops, manufactures, and
services numerous systems and products, when leaders
understand the big picture, we are able to work together
more efficiently and produce the best collection of products
and systems for our customers.”
Kristen Nazario, HR Director, Bally Technologies

BIZLIBRARY.COM
In a world of learning and development where
complexity is the enemy, BizLibrary has developed a
simple and nimble approach to delivering high
quality learning, anywhere, anytime.

MICHAEL ROCHELLE
Chief Strategy Officer
Brandon-Hall Group

BIZLIBRARY.COM
LEADERSHIP LESSON VIDEOS
2-5 minutes long
CEOs, business authors and experts share an action-

oriented key takeaway on very specific topics.
Global business leaders share lessons learned.

BIZLIBRARY.COM
Free trial of the BizLibrary Collection
or Demo of Technology Solutions

4,000+ Courses. 25 Topic Areas. Unlimited Access.

BIZLIBRARY.COM

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5 Ways to Build a Better Leadership Development Program

  • 1. WAYS TO BUILD A BETTER LEADERSHIP DEVELOPMENT PROGRAM
  • 2. Chris Osborn Vice President of Marketing cosborn@bizlibrary.com @chrisosbornstl Jessica Batz Marketing Specialist jbatz@bizlibrary.com @jessbatz @BizLibrary BIZLIBRARY.COM
  • 3. 4,000+ Courses. 25 Topic Areas. Unlimited Access.
  • 4. POLL QUESTION We have re-evaluated leadership competencies for our organization in the past 6 – 12 months. A. True B. False
  • 5. What you’ll learn: • Why leadership development is important • Challenges faced by today’s leaders • Leadership development best practices
  • 6. The number of people aged 65 and older will double between 2010 and 2050. By 2020, 25% of the workforce will be older adults aged 55 and up. More than 50% will be Millennials. U.S. Bureau of Labor Statistics
  • 7. With each generation entering the workplace, a greater emphasis is placed on continual development as these new employees know that they are unlikely to stay more than a few years; it’s about what they can develop and acquire to take to the next stop in the career journey. We know that effective leaders are one of the most important influences on levels of engagement. Rebecca Ray, Employee Engagement in a VUCA World (research report), New York: The Conference Board, 2011.
  • 8. Challenges Faced By Our Leaders External Internal What do you need your leaders to do to be successful? BIZLIBRARY.COM
  • 9. LEADERSHIP THEORIES: 1. Great Man Theories 2. Group Theories 3. Trait Theories 4. Behavioral Theories 5. Contingency/ Situational 6. Excellence Theories 7. Transactional and Transformational THE SOCIAL LEADER?
  • 10. Leadership in Your Organization Where we are going and why? VISION How we will get there? STRATEGY BIZLIBRARY.COM
  • 11. LEADERSHIP DEVELOPMENT BEST PRACTICES Leadership Strong executive involvement Development Best Practices Tailored leadership competencies Alignment with business strategy Target multiple levels of leadership Learn by doing BIZLIBRARY.COM
  • 12. Executive Involvement Make a clear connection between improving your leadership’s performance and improving bottom line results.
  • 13. Impact on Business • • • Financial Results Key Employee Retention* Improve Organizational IQ * The American Management Association estimates that the direct cost of losing a key employee is between one year and 18 months’ salary.
  • 14. Measuring the Impact • Employee engagement Customer satisfaction • • • • • Retention Output Quality Cost Time •
  • 15. Leadership Competencies • Focus on development of people • Look to the future • Maximize potential • Focus on growth & education • Challenge the status quo • PERFORMANCE!!!!!
  • 16. Training focuses on best practices, while development focuses on next practices. The #1 Reason Leadership Development Fails Mike Myatt, Forbes
  • 17. Leadership Competencies • • • • • Vision Interpersonal skills Ability to develop others Intelligence Character Organizational governance ETHICS • • • • • Collaboration skills People development Digital literacy Global citizenship Anticipate the future
  • 18. Align with Business Strategy • Successors • High potentials • Bench strength • Set standards • Culture norms • Develop and engage employees
  • 19. Target Multiple Levels Executive Level Technical or Professional Mid-level Frontline and New
  • 20. EXECUTIVE LEVEL Higher level leadership skills such as motivation, strategy and innovation Peer to peer collaboration Highly focused development plans and executive coaching
  • 21. TECHNICAL OR PROFESSIONAL Leadership fundamentals, business acumen and communication skills Project Management and formal certification Learning at the time of need and on-demand reference material
  • 22. Major Managerial Skills Gaps 1. Coaching 2. Performance appraisals 3. Developing others 4. Managing change 5. Communications 6. Business acumen Mid-Level Leaders Bersin by Deloitte , Current Capabilities by Role, December 2011 BIZLIBRARY.COM
  • 23. MID-LEVEL Blended learning supported by performance support resources Learning resources targeted to their role of managing other managers Job rotation and stretch assignments for growth Feedback and mentoring
  • 24. FRONTLINE Leadership fundamentals, business acumen and communication skills Hands-on direction, mentoring and training opportunities Engaging, self-paced, technology-based learning solutions Learning at the time of need and performance support
  • 25. Learn By Doing Rotational Assignments Action Learning Projects Mentoring Coaching
  • 26. LEADERSHIP DEVELOPMENT BEST PRACTICES Leadership Strong executive involvement Development Best Practices Tailored leadership competencies Alignment with business strategy Target multiple levels of leadership Learn by doing BIZLIBRARY.COM
  • 27. Excellence in Leadership Program When leaders understand the big picture, we are able to work together more efficiently and produce the best collection of products and systems for our customers. Kristen Nazario, HR Director, Bally Technologies BIZLIBRARY.COM
  • 28. Excellence in Leadership Program Corporate Commitment Customer Focus Goal Attainment Intellect Leadership Operational Issues Personal Interaction Self-Focus Values Gaming 101 Bally Product BIZLIBRARY.COM
  • 29. Excellence in Leadership Program “Our Leadership Development Program has contributed to better collaboration and synergy among departments – we are a global company that develops, manufactures, and services numerous systems and products, when leaders understand the big picture, we are able to work together more efficiently and produce the best collection of products and systems for our customers.” Kristen Nazario, HR Director, Bally Technologies BIZLIBRARY.COM
  • 30. In a world of learning and development where complexity is the enemy, BizLibrary has developed a simple and nimble approach to delivering high quality learning, anywhere, anytime. MICHAEL ROCHELLE Chief Strategy Officer Brandon-Hall Group BIZLIBRARY.COM
  • 31. LEADERSHIP LESSON VIDEOS 2-5 minutes long CEOs, business authors and experts share an action- oriented key takeaway on very specific topics. Global business leaders share lessons learned. BIZLIBRARY.COM
  • 32. Free trial of the BizLibrary Collection or Demo of Technology Solutions 4,000+ Courses. 25 Topic Areas. Unlimited Access. BIZLIBRARY.COM