1. Process Audit in Automobile Industry
1. You are God to Own your business(Ownership)
2. Know what you know, and know what you don't know (SWOT)
Highlight 2 Mindsets before audit:
Prepared by Bill Yan

2. Typical Organization Structure
 Holistic view 全局观点
 B process 一个过程
 “the what” “ 什么”
A Process
 A procedure 一个程序
“the how” “ 如何”
A process Step(PS)
Owner – General Manager/ Plant Manager
负责人 - 总经理 / 厂长
 “measure business performance”
finance, customer, innovation--KPI
测量业绩、财务、顾客、创新
 measure efficiency/effectiveness
basis for Activity Based Costing
根据成本核算测量活动的效率 / 有效性基
础
Owner– Process Owner ( Project Leader)
 “ the Why”
A System
 Human Factors— Delivery Personal
Quality Job, Beat your plan Everyday
Owner- Operators
--- To define the process for audit

3. Comparison of the audit types:
Audit Type Audit Subject Purpose
System Audit Quality system Assessment of the
completeness and effectiveness
of the basic requirements
Process audit Product development
process/serial production
Service development process/
Providing the service
Assessment of the quality
capability for specific
products /product groups and
their processes
Product audit Products of services Assessment of quality
characteristics
ISO/TS audit is qualitative assessment
Process audit is measurable assessment
More Data & Detailed !
Think different

4. 分层审核 (Layered process Audit)
Close Loop Total QMS Assessment

6. Process Definition, Structure and Interfaces( WBS and Audit Scope)
Analyze and predigest the process to be more simple process step (PS) and define audit scope

7. Process breakdown and analysis: 6M1E, 5W2H, 5Whys
PS output( COP)
Input
Man
Machine
MSA( SPC)
Money (optimize cost)
Materials
Method( FMEA)
Environment
VDA6.3 provide the Questionnaire to every M , It is very helpful to process assessment
and reduce process risk.
Base on Value, Data, Factual approach to detailed manage process factor
Why
What
Who
Where
When
How long
How much
Refer to Quality management principles + AIAG core 5 tools to manage the PS

8. Execute Process Audit(Highlight)
1. Check last audit report, management review report and CAPA(8D) ---To
know overall management level and process capacity expectation
2. Aftersales service data and customer satisfaction performance review
( How to analyze these data and feedback them to Marketing, R&D and
Process owner by process?---VOC for DFMEA, an typical Process COPC
company for customer satisfaction/CRM)
3. Analyze Value Stream Map(VSM) to know process bottleneck and CIP
4. Analyze Process flow chart and Process control plan(analyze WBS for PS)
5. Typical 2 or 3 products APQP and PPAP review
6. Respect, Time, Patience , Fact, Communication and Result
7. Balance listening and question during audit
8. Balance conflicted process capacity, resource, priority, and interaction of
related processes to optimize system

9. Measurable Assessment Process– QAKE

10. Process Specific Audit Questionnaire/Detailed Audit Plan-- On site Audit by track

11. Benefits of Executing VDA6.3
1. VDA6.3 is best practice for process audit. ISO Audit is qualitative assessment
Process audit is measurable assessment
2. can Identify and distinguish Key process from all process, control key process to
reduce the risk .
3. Process audit will more focus on result oriented, by KPI to monitor process .
4. Measurable and accurate quality system , decrease variance and waste.
5. POKA-YOKE and process approach
6. More idiographic and more detailed
7. Can improve our execute and implement ability , and enhance SOP conduct .
8. Compare with TS16949, VDA system more detailed for special quality field .
9. Provide professional checklist to 6M1E and process
10. eNPI is same of product develop process with VDA6.3 . If introduce VDA6.3 , use
the very detailed checklist to avoid and reduce new project risk .also solved more
quality issues from headstream.
11. Can decrease variance and risk in manufacture process by VDA6.3 audit
12. Training Engineers to get full experience and sense about NPI develop process
from VDA6.3 checklist and consolidate audit skills
13. In future training supplier about VDA6.3 to enhance RM quality level.

12. Q&A
Thanks for your time , and any query , Please feel free to contact
us.