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Small	
  to	
  medium	
  operator	
  vendor	
  
            strategies	
  for	
  transi*oning	
  to	
  IP	
  
                                    Benjamin	
  Schwarz	
  
                                      bs@ctoic.net	
  


IP	
  Transi*on	
  strategies	
        IP	
  Cable	
  World	
  Summit	
  -­‐	
  London	
     Benjamin	
  Schwarz	
  
for	
  smaller	
  operators	
                    October	
  19th	
  2011	
                    bs@ctoic.net	
  -­‐	
  1	
  
Bringing	
  IP	
  Into	
  The	
  Picture	
  
0. 	
  	
  Intro	
  
1.  Using	
  reassuring	
  exis*ng	
  supplier	
  ecosystem	
  that	
  
           understands	
  TV	
  
2.  Looking	
  to	
  the	
  less	
  TV-­‐savvy	
  providers	
  from	
  the	
  IP	
  world	
  
3.  Offering	
  connected	
  TV	
  without	
  cannibalizing	
  exis*ng	
  ARPU	
  
4.  The	
  importance	
  of	
  connected-­‐TV	
  standards	
  like	
  HbbTV	
  	
  
5.  Compromising	
  between	
  *me-­‐to-­‐market,	
  budget	
  &	
  features	
  
6.  Closing	
  remarks	
  
IP	
  Transi*on	
  strategies	
     IP	
  Cable	
  World	
  Summit	
  -­‐	
  London	
     Benjamin	
  Schwarz	
  
for	
  smaller	
  operators	
                 October	
  19th	
  2011	
                    bs@ctoic.net	
  -­‐	
  2	
  
What	
  this	
  presenta*on	
  is	
  and	
  
                     isn’t	
  about	
  
•  Is	
  moving	
  to	
  IP	
  “just	
  another	
  project”	
  or	
  should	
  it	
  
   make	
  you	
  rethink	
  your	
  vendor	
  strategy?	
  
•  This	
  is	
  not	
  
          –  about	
  WHETHER	
  or	
  WHY*	
  you	
  must	
  move	
  to	
  IP	
  
          –  for	
  large	
  Tier	
  1	
  operators	
  
•  This	
  presenta*on	
  is	
  
          –  about	
  HOW	
  to	
  choose	
  WHO	
  move	
  to	
  IP	
  with	
  
          –  For	
  smaller	
  operators	
  
          	
  
          *	
  Except	
  when	
  the	
  WHY	
  tell	
  us	
  HOW	
  

IP	
  Transi*on	
  strategies	
                           IP	
  Cable	
  World	
  Summit	
  -­‐	
  London	
     Benjamin	
  Schwarz	
  
for	
  smaller	
  operators	
                                       October	
  19th	
  2011	
                    bs@ctoic.net	
  -­‐	
  3	
  
Vendor	
  strategies	
  are	
  even	
  more	
  
            important	
  now	
  
•  The	
  rate	
  of	
  change	
  in	
  the	
  TV	
  service	
  landscape	
  is	
  
   accelera*ng	
  
          –  It	
  is	
  likely	
  that	
  vendors	
  will	
  have	
  seen	
  your	
  issues	
  and	
  how	
  
             some	
  operators	
  are	
  addressing	
  them.	
  
•  IP	
  is	
  more	
  than	
  yet	
  another	
  technology,	
  its	
  return	
  path	
  
   enables	
  new	
  interac*on,	
  must	
  cater	
  for:	
  
          –  Security	
  
          –  OSS	
  &	
  BSS	
  
          –  Troubleshoo*ng	
  
          –  Customer	
  support	
  
          –  Monitoring	
  devices	
  
          –  Upgrading	
  Firmware	
  

IP	
  Transi*on	
  strategies	
            IP	
  Cable	
  World	
  Summit	
  -­‐	
  London	
     Benjamin	
  Schwarz	
  
for	
  smaller	
  operators	
                        October	
  19th	
  2011	
                    bs@ctoic.net	
  -­‐	
  4	
  
Bringing	
  IP	
  Into	
  The	
  Picture	
  
0. 	
  	
  Intro	
  
1.  Using	
  reassuring	
  exis*ng	
  supplier	
  ecosystem	
  that	
  
           understands	
  TV	
  
2.  Looking	
  to	
  the	
  less	
  TV-­‐savvy	
  providers	
  from	
  the	
  IP	
  world	
  
3.  Offering	
  connected	
  TV	
  without	
  cannibalizing	
  exis*ng	
  ARPU	
  
4.  The	
  importance	
  of	
  connected-­‐TV	
  standards	
  like	
  HbbTV	
  	
  
5.  Compromising	
  between	
  *me-­‐to-­‐market,	
  budget	
  &	
  features	
  
6.  Closing	
  remarks	
  
IP	
  Transi*on	
  strategies	
     IP	
  Cable	
  World	
  Summit	
  -­‐	
  London	
     Benjamin	
  Schwarz	
  
for	
  smaller	
  operators	
                 October	
  19th	
  2011	
                    bs@ctoic.net	
  -­‐	
  5	
  
2011	
  T2	
  operator	
  case	
  study	
  
•  ~1M	
  subs,	
  30%	
  digital	
  and	
  rising	
  
•  Current	
  supplier	
  is	
  end-­‐to-­‐end	
  Pay-­‐TV	
  solu*on	
  
•  In	
  looking	
  to	
  reduce	
  *me	
  for	
  new	
  features	
  and	
  
   open	
  to	
  OTT	
  
          –  Chose	
  to	
  stay	
  with	
  exis*ng	
  supplier	
  for	
  
             mainstream	
  boxes,	
  but	
  changed	
  UI	
  part	
  of	
  
             middleware	
  to	
  that	
  of	
  new	
  supplier	
  from	
  IP	
  world	
  
          è	
  IP	
  integra*on	
  issues	
  
          –  Chose	
  completely	
  new	
  ecosystem	
  for	
  OTT	
  boxes	
  
             (full	
  system	
  from	
  IP	
  supplier	
  above)	
  
IP	
  Transi*on	
  strategies	
     IP	
  Cable	
  World	
  Summit	
  -­‐	
  London	
     Benjamin	
  Schwarz	
  
for	
  smaller	
  operators	
                 October	
  19th	
  2011	
                    bs@ctoic.net	
  -­‐	
  6	
  
Bringing	
  IP	
  Into	
  The	
  Picture	
  
0. 	
  	
  Intro	
  
1.  Using	
  reassuring	
  exis*ng	
  supplier	
  ecosystem	
  that	
  
           understands	
  TV	
  
2.  Looking	
  to	
  the	
  less	
  TV-­‐savvy	
  providers	
  from	
  the	
  IP	
  world	
  
3.  Offering	
  connected	
  TV	
  without	
  cannibalizing	
  exis*ng	
  ARPU	
  
4.  The	
  importance	
  of	
  connected-­‐TV	
  standards	
  like	
  HbbTV	
  	
  
5.  Compromising	
  between	
  *me-­‐to-­‐market,	
  budget	
  &	
  features	
  
6.  Closing	
  remarks	
  
IP	
  Transi*on	
  strategies	
     IP	
  Cable	
  World	
  Summit	
  -­‐	
  London	
     Benjamin	
  Schwarz	
  
for	
  smaller	
  operators	
                 October	
  19th	
  2011	
                    bs@ctoic.net	
  -­‐	
  7	
  
2008	
  T3	
  Operator	
  case	
  study	
  
•  Served	
  ~15k	
  subs	
  with	
  analog	
  cable	
  
•  Full	
  IPTV	
  solu*on	
  was	
  too	
  Capex	
  intensive	
  
•  Moved	
  to	
  brand	
  new	
  Box	
  supplier	
  from	
  IP	
  world.	
  
•  New	
  supplier	
  had	
  to	
  include	
  DVB-­‐C	
  which	
  was	
  
   more	
  painful	
  than	
  an*cipated.	
  
•  New	
  system	
  opera*onal	
  with	
  some	
  OTT	
  widgets.	
  
•  Overall	
  success	
  story,	
  but	
  
è	
  NRE	
  was	
  hejy.	
  

IP	
  Transi*on	
  strategies	
     IP	
  Cable	
  World	
  Summit	
  -­‐	
  London	
     Benjamin	
  Schwarz	
  
for	
  smaller	
  operators	
                 October	
  19th	
  2011	
                    bs@ctoic.net	
  -­‐	
  8	
  
Bringing	
  IP	
  Into	
  The	
  Picture	
  
0. 	
  	
  Intro	
  
1.  Using	
  reassuring	
  exis*ng	
  supplier	
  ecosystem	
  that	
  
           understands	
  TV	
  
2.  Looking	
  to	
  the	
  less	
  TV-­‐savvy	
  providers	
  from	
  the	
  IP	
  world	
  
3.  Offering	
  connected	
  TV	
  without	
  cannibalizing	
  exis*ng	
  ARPU	
  
4.  The	
  importance	
  of	
  connected-­‐TV	
  standards	
  like	
  HbbTV	
  	
  
5.  Compromising	
  between	
  *me-­‐to-­‐market,	
  budget	
  &	
  features	
  
6.  Closing	
  remarks	
  
IP	
  Transi*on	
  strategies	
     IP	
  Cable	
  World	
  Summit	
  -­‐	
  London	
     Benjamin	
  Schwarz	
  
for	
  smaller	
  operators	
                 October	
  19th	
  2011	
                    bs@ctoic.net	
  -­‐	
  9	
  
2011	
  Small	
  Island	
  DTH	
  operator	
  
                case	
  study	
  
•  Several	
  Territories	
  with	
  a	
  few	
  10s	
  of	
  thousands	
  of	
  
   subs	
  
•  Use	
  of	
  exis*ng	
  tradi*onal	
  TV	
  suppliers	
  (Open	
  TV)	
  to	
  
   extend	
  linear	
  TV	
  experience	
  as	
  far	
  as	
  possible	
  (PVR)	
  
•  Talking	
  with	
  exis*ng	
  and	
  new	
  suppliers	
  for	
  pull	
  VoD	
  
•  Talking	
  only	
  to	
  new	
  supplier	
  for	
  push	
  VoD	
  
•  Try	
  to	
  “get	
  the	
  best”	
  from	
  exis*ng	
  supplier	
  while	
  
   recognizing	
  that	
  a	
  change	
  will	
  be	
  needed	
  eventually.	
  
è	
  leaving	
  decision	
  for	
  tomorrow	
  doesn’t	
  solve	
  much	
  

IP	
  Transi*on	
  strategies	
     IP	
  Cable	
  World	
  Summit	
  -­‐	
  London	
     Benjamin	
  Schwarz	
  
for	
  smaller	
  operators	
                 October	
  19th	
  2011	
                    bs@ctoic.net	
  -­‐	
  10	
  
Bringing	
  IP	
  Into	
  The	
  Picture	
  
0. 	
  	
  Intro	
  
1.  Using	
  reassuring	
  exis*ng	
  supplier	
  ecosystem	
  that	
  
           understands	
  TV	
  
2.  Looking	
  to	
  the	
  less	
  TV-­‐savvy	
  providers	
  from	
  the	
  IP	
  world	
  
3.  Offering	
  connected	
  TV	
  without	
  cannibalizing	
  exis*ng	
  ARPU	
  
4.  The	
  importance	
  of	
  connected-­‐TV	
  standards	
  like	
  HbbTV	
  	
  
5.  Compromising	
  between	
  *me-­‐to-­‐market,	
  budget	
  &	
  features	
  
6.  Closing	
  remarks	
  
IP	
  Transi*on	
  strategies	
     IP	
  Cable	
  World	
  Summit	
  -­‐	
  London	
     Benjamin	
  Schwarz	
  
for	
  smaller	
  operators	
                 October	
  19th	
  2011	
                    bs@ctoic.net	
  -­‐	
  11	
  
IP	
  strategies	
  and	
  cannibaliza*on	
  
•  Why	
  do	
  cable	
  operators	
  exist:	
  
          –  To	
  resell	
  Pay-­‐TV?	
  
          –  To	
  transport	
  TV	
  streams?	
  
          –  To	
  maximize	
  cable	
  infrastructure	
  ROI?	
  
          or	
  
          –  To	
  give	
  access	
  to	
  the	
  best	
  content?	
  
          –  To	
  deliver	
  through	
  the	
  best	
  channel?	
  
          –  To	
  deliver	
  to	
  the	
  appropriate	
  devices?	
  
          –  To	
  provide	
  home	
  entertainment	
  service?	
  

è	
  It’s	
  always	
  beker	
  to	
  cannibalize	
  yourself	
  than	
  let	
  
someone	
  else	
  do	
  it	
  for	
  you	
  

IP	
  Transi*on	
  strategies	
      IP	
  Cable	
  World	
  Summit	
  -­‐	
  London	
     Benjamin	
  Schwarz	
  
for	
  smaller	
  operators	
                  October	
  19th	
  2011	
                    bs@ctoic.net	
  -­‐	
  12	
  
Bringing	
  IP	
  Into	
  The	
  Picture	
  
0. 	
  	
  Intro	
  
1.  Using	
  reassuring	
  exis*ng	
  supplier	
  ecosystem	
  that	
  
           understands	
  TV	
  
2.  Looking	
  to	
  the	
  less	
  TV-­‐savvy	
  providers	
  from	
  the	
  IP	
  world	
  
3.  Offering	
  connected	
  TV	
  without	
  cannibalizing	
  exis*ng	
  ARPU	
  
4.  The	
  importance	
  of	
  connected-­‐TV	
  standards	
  like	
  HbbTV	
  	
  
5.  Compromising	
  between	
  *me-­‐to-­‐market,	
  budget	
  &	
  features	
  
6.  Closing	
  remarks	
  
IP	
  Transi*on	
  strategies	
     IP	
  Cable	
  World	
  Summit	
  -­‐	
  London	
     Benjamin	
  Schwarz	
  
for	
  smaller	
  operators	
                 October	
  19th	
  2011	
                    bs@ctoic.net	
  -­‐	
  13	
  
What	
  is	
  HbbTV?	
  
•  The	
  minimum	
  requirements	
  for	
  a	
  business	
  
   neutral	
  technology	
  plamorm.	
  
•  An	
  ETSI	
  standard	
  for	
  hybrid	
  entertainment	
  
   services,	
  based	
  on	
  OIPF,	
  CEA,	
  DVB	
  and	
  W3C.	
  
•  Objec*ve:	
  
          –  Simplify	
  implementa*on	
  in	
  devices	
  
          –  	
  leave	
  room	
  for	
  differen*a*on	
  
          –  limit	
  investment	
  for	
  CE	
  manufacturers	
  
                                      Founders:	
  ANT,	
  APS,	
  Canal+,	
  EBU,	
  FTV,	
  
IP	
  Transi*on	
  strategies	
  
for	
  smaller	
  operators	
  
                                       IRT,	
  OpenTV,	
  World	
  S1ummit	
  ony,	
  Samsung	
  
                                                  IP	
  Cable	
   Philips,	
  S-­‐	
  London	
  
                                                            October	
   9 	
  2011	
  
                                                                    th
                                                                                                    Benjamin	
  Schwarz	
  
                                                                                                     bs@ctoic.net	
  -­‐	
  14	
  
Do	
  I	
  need	
  HbbTV?	
  
•  The	
  jury	
  is	
  STILL	
  out	
  on	
  the	
  lean-­‐back	
  lean-­‐
   forward	
  debate	
  
•  TV	
  standards	
  efforts	
  coming	
  from	
  
          –  Broadcasters	
  
                    •  They	
  want	
  TeleText	
  2.0,	
  40	
  years	
  ajer	
  V1.0	
  
          –  CE	
  industry	
  
                    •  So	
  far	
  connected	
  TV’s	
  are	
  a	
  jungle	
  
                    •  Standards	
  that	
  work	
  are	
  device-­‐centric	
  (e.g.	
  DLNA)	
  not	
  
                       service-­‐centric.	
  
          –  Standards	
  bodies	
  
                    •  Trying	
  to	
  find	
  compromise,	
  not	
  no	
  geographical	
  convergence	
  

IP	
  Transi*on	
  strategies	
                IP	
  Cable	
  World	
  Summit	
  -­‐	
  London	
     Benjamin	
  Schwarz	
  
for	
  smaller	
  operators	
                            October	
  19th	
  2011	
                    bs@ctoic.net	
  -­‐	
  15	
  
HbbTV	
  examples	
  




 Videotext	
  app	
  with	
  embedded	
  graphic	
  &	
  video	
                  Internet	
  services	
  available	
  on	
  a	
  HbbTV	
  device	
  




     Prototype	
  info	
  service	
  of	
  France	
  Télévisions	
                 Advanced	
  teletext	
  service	
  launched	
  by	
  Pro7	
  
IP	
  Transi*on	
  strategies	
                     IP	
  Cable	
  World	
  Summit	
  -­‐	
  London	
                             Benjamin	
  Schwarz	
  
for	
  smaller	
  operators	
                                 October	
  19th	
  2011	
                                            bs@ctoic.net	
  -­‐	
  16	
  
Bringing	
  IP	
  Into	
  The	
  Picture	
  
0. 	
  	
  Intro	
  
1.  Using	
  reassuring	
  exis*ng	
  supplier	
  ecosystem	
  that	
  
           understands	
  TV	
  
2.  Looking	
  to	
  the	
  less	
  TV-­‐savvy	
  providers	
  from	
  the	
  IP	
  world	
  
3.  Offering	
  connected	
  TV	
  without	
  cannibalizing	
  exis*ng	
  ARPU	
  
4.  The	
  importance	
  of	
  connected-­‐TV	
  standards	
  like	
  HbbTV	
  	
  
5.  Compromising	
  between	
  *me-­‐to-­‐market,	
  budget	
  &	
  features	
  
6.  Closing	
  remarks	
  
IP	
  Transi*on	
  strategies	
     IP	
  Cable	
  World	
  Summit	
  -­‐	
  London	
     Benjamin	
  Schwarz	
  
for	
  smaller	
  operators	
                 October	
  19th	
  2011	
                    bs@ctoic.net	
  -­‐	
  17	
  
Moving	
  to	
  IP	
  is	
  no	
  different	
  from	
  
   any	
  project	
  management	
  

                                                Time	
  




                                                    Q	
  


                 Features	
                                                               Budget	
  


IP	
  Transi*on	
  strategies	
     IP	
  Cable	
  World	
  Summit	
  -­‐	
  London	
                  Benjamin	
  Schwarz	
  
for	
  smaller	
  operators	
                 October	
  19th	
  2011	
                                 bs@ctoic.net	
  -­‐	
  18	
  
IP	
  &	
  Openness	
  
•  The	
  Internet	
  and	
  its	
  underlying	
  technologies	
  are	
  
   inherently	
  open	
  as	
  are	
  vendors	
  from	
  the	
  IP	
  space.	
  
•  Smaller	
  operators	
  either	
  own	
  a	
  small	
  market	
  or	
  a	
  
   small	
  part	
  of	
  a	
  large	
  market	
  
          –  For	
  the	
  former,	
  openness	
  will	
  enable	
  the	
  integra*on	
  
             third	
  party	
  services	
  and	
  increase	
  ARPU.	
  
          –  For	
  the	
  laker,	
  openness	
  is	
  more	
  likely	
  to	
  provide	
  
             future	
  access	
  to	
  other	
  parts	
  of	
  the	
  market.	
  
•  In	
  the	
  end,	
  the	
  openness	
  of	
  IP	
  will	
  reduce	
  
   technology	
  risk	
  by	
  offering	
  more	
  op*ons	
  and	
  less	
  
   vendor	
  lock-­‐in.	
  

IP	
  Transi*on	
  strategies	
             IP	
  Cable	
  World	
  Summit	
  -­‐	
  London	
     Benjamin	
  Schwarz	
  
for	
  smaller	
  operators	
                         October	
  19th	
  2011	
                    bs@ctoic.net	
  -­‐	
  19	
  
Bringing	
  IP	
  Into	
  The	
  Picture	
  
0. 	
  	
  Intro	
  
1.  Using	
  reassuring	
  exis*ng	
  supplier	
  ecosystem	
  that	
  
           understands	
  TV	
  
2.  Looking	
  to	
  the	
  less	
  TV-­‐savvy	
  providers	
  from	
  the	
  IP	
  world	
  
3.  Offering	
  connected	
  TV	
  without	
  cannibalizing	
  exis*ng	
  ARPU	
  
4.  The	
  importance	
  of	
  connected-­‐TV	
  standards	
  like	
  HbbTV	
  	
  
5.  Compromising	
  between	
  *me-­‐to-­‐market,	
  budget	
  &	
  features	
  
6.  Closing	
  remarks	
  
IP	
  Transi*on	
  strategies	
     IP	
  Cable	
  World	
  Summit	
  -­‐	
  London	
     Benjamin	
  Schwarz	
  
for	
  smaller	
  operators	
                 October	
  19th	
  2011	
                    bs@ctoic.net	
  -­‐	
  20	
  
Convergence:	
  Verimatrix	
  &	
  
                EchoStar	
  cases	
  in	
  point	
  
•  Verimatrix:	
  pure-­‐player	
  in	
  
                                        •  EchoStar:	
  Tradi*onal	
  Pay-­‐
   security,	
  Started	
  life	
  IP	
        TV	
  satellite	
  beginnings	
  
   only,	
  targe*ng	
  IPTV	
                 (Dish)	
  
•  Became	
  a	
  market	
  leader	
    •  Purchased	
  SlingMedia	
  in	
  
•  Clients	
  grew	
                           2007	
  
•  Projects	
  grew	
  in	
             •  Now	
  heavily	
  pushing	
  IP	
  
   complexity	
                                home	
  connec*vity	
  
•  Acquired	
  Comvenient,	
  a	
       •  Just	
  launched	
  an	
  Android	
  
   pure	
  DVB	
  player	
  in	
  2011	
       box	
  
                                        	
   are	
  converging	
  
è  Broadcast	
  &	
  broadband	
  vendors	
  
è  “those	
  who	
  thought	
  they	
  were	
  in	
  the	
  railroad	
  business	
  lost	
  
    out	
  to	
  those	
  who	
  recognized	
  the	
  market	
  was	
  transporta*on”	
  
IP	
  Transi*on	
  strategies	
     IP	
  Cable	
  World	
  Summit	
  -­‐	
  London	
     Benjamin	
  Schwarz	
  
for	
  smaller	
  operators	
                 October	
  19th	
  2011	
                    bs@ctoic.net	
  -­‐	
  21	
  
The	
  Consul*ng	
  Broad	
  Space	
  
                                                         Strong	
  ISP	
  
                                                        compe**on	
  


                         Stay	
  with	
  
                                                                                                     Mix	
  n’	
  
                            TV	
  
                                                                                                     match	
  
                         specialist	
  



 No	
  pay-­‐TV	
                                                                                                              Strong	
  pay-­‐TV	
  
compe**on	
                                                                                                                     compe**on	
  




                                                                                                  Go	
  with	
  IP	
  
                         Get	
  real!	
  
                                                                                                  specialist	
  

                                                           No	
  ISP	
  
                                                         compe**on	
  
  IP	
  Transi*on	
  strategies	
           IP	
  Cable	
  World	
  Summit	
  -­‐	
  London	
                            Benjamin	
  Schwarz	
  
  for	
  smaller	
  operators	
                       October	
  19th	
  2011	
                                           bs@ctoic.net	
  -­‐	
  22	
  
Some	
  closing	
  ques*ons	
  
•  Industry	
  bodies	
  suffer	
  from	
  “fashion”	
  and	
  “poli*cs”	
  
•  Standards	
  can	
  help	
  but	
  cannot	
  be	
  counted	
  on	
  
•  E2E	
  IP	
  integra*on	
  is	
  hard,	
  does	
  pre-­‐integra*on	
  
   work?	
  
•  Can	
  a	
  “Safe”	
  supplier	
  exist?	
  
•  Vendors	
  selling	
  into	
  where	
  you	
  want	
  to	
  be	
  or	
  
   vendors	
  to	
  where	
  you	
  are?	
  
•  Content	
  is	
  s*ll	
  king,	
  what	
  impact	
  on	
  vendor	
  strategy?	
  


IP	
  Transi*on	
  strategies	
     IP	
  Cable	
  World	
  Summit	
  -­‐	
  London	
     Benjamin	
  Schwarz	
  
for	
  smaller	
  operators	
                 October	
  19th	
  2011	
                    bs@ctoic.net	
  -­‐	
  23	
  
Some	
  closing	
  answers	
  
•  OK	
  so	
  there’s	
  no	
  generic	
  golden	
  rule,	
  but	
  there	
  is	
  a	
  
   clear	
  best	
  vendor	
  strategy	
  for	
  each	
  operator.	
  
•  All	
  op*ons	
  have	
  been	
  considered	
  within	
  short	
  
   decision	
  cycles	
  and	
  on	
  a	
  *ght	
  budget:	
  
          –  Focus	
  on	
  the	
  service	
  to	
  be	
  delivered	
  
          –  Talk	
  to	
  peers	
  on	
  a	
  one-­‐to-­‐one	
  basis	
  
          –  Come	
  to	
  conferences	
  like	
  this	
  one	
  
          –  Talk	
  to	
  independent	
  experts	
  




IP	
  Transi*on	
  strategies	
            IP	
  Cable	
  World	
  Summit	
  -­‐	
  London	
     Benjamin	
  Schwarz	
  
for	
  smaller	
  operators	
                        October	
  19th	
  2011	
                    bs@ctoic.net	
  -­‐	
  24	
  
www.ctoic.net	
  
                 About	
  CTO	
  innova&on	
  Consul*ng	
  

•      Strategy	
                            Content	
  operators	
                   Technology	
  providers	
       Network	
  Operators	
  	
  
       consul*ng	
  
•      Disrup*ve	
  
       business	
  
       modelling	
  
•      Quality	
  of	
  
       Experience	
  
•      Management	
  of	
  
       programs,	
  RFI,	
  
       RFP,	
  Innova*on	
  
•      Risk	
  analysis	
  
•      Scenario	
  
       planning	
  
•      Int’l	
  TV	
  
       benchmarks	
  
•      Training,	
  wri(ng	
                      CTO Innovation Consulting Customer List
         IP	
  Transi*on	
  strategies	
                        IP	
  Cable	
  World	
  Summit	
  -­‐	
  London	
          Benjamin	
  Schwarz	
  
         for	
  smaller	
  operators	
                                    October	
  19th	
  2011	
                         bs@ctoic.net	
  -­‐	
  25	
  

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Ip cable london_oct_2011_ben_schwarz_v1.0

  • 1. Small  to  medium  operator  vendor   strategies  for  transi*oning  to  IP   Benjamin  Schwarz   bs@ctoic.net   IP  Transi*on  strategies   IP  Cable  World  Summit  -­‐  London   Benjamin  Schwarz   for  smaller  operators   October  19th  2011   bs@ctoic.net  -­‐  1  
  • 2. Bringing  IP  Into  The  Picture   0.    Intro   1.  Using  reassuring  exis*ng  supplier  ecosystem  that   understands  TV   2.  Looking  to  the  less  TV-­‐savvy  providers  from  the  IP  world   3.  Offering  connected  TV  without  cannibalizing  exis*ng  ARPU   4.  The  importance  of  connected-­‐TV  standards  like  HbbTV     5.  Compromising  between  *me-­‐to-­‐market,  budget  &  features   6.  Closing  remarks   IP  Transi*on  strategies   IP  Cable  World  Summit  -­‐  London   Benjamin  Schwarz   for  smaller  operators   October  19th  2011   bs@ctoic.net  -­‐  2  
  • 3. What  this  presenta*on  is  and   isn’t  about   •  Is  moving  to  IP  “just  another  project”  or  should  it   make  you  rethink  your  vendor  strategy?   •  This  is  not   –  about  WHETHER  or  WHY*  you  must  move  to  IP   –  for  large  Tier  1  operators   •  This  presenta*on  is   –  about  HOW  to  choose  WHO  move  to  IP  with   –  For  smaller  operators     *  Except  when  the  WHY  tell  us  HOW   IP  Transi*on  strategies   IP  Cable  World  Summit  -­‐  London   Benjamin  Schwarz   for  smaller  operators   October  19th  2011   bs@ctoic.net  -­‐  3  
  • 4. Vendor  strategies  are  even  more   important  now   •  The  rate  of  change  in  the  TV  service  landscape  is   accelera*ng   –  It  is  likely  that  vendors  will  have  seen  your  issues  and  how   some  operators  are  addressing  them.   •  IP  is  more  than  yet  another  technology,  its  return  path   enables  new  interac*on,  must  cater  for:   –  Security   –  OSS  &  BSS   –  Troubleshoo*ng   –  Customer  support   –  Monitoring  devices   –  Upgrading  Firmware   IP  Transi*on  strategies   IP  Cable  World  Summit  -­‐  London   Benjamin  Schwarz   for  smaller  operators   October  19th  2011   bs@ctoic.net  -­‐  4  
  • 5. Bringing  IP  Into  The  Picture   0.    Intro   1.  Using  reassuring  exis*ng  supplier  ecosystem  that   understands  TV   2.  Looking  to  the  less  TV-­‐savvy  providers  from  the  IP  world   3.  Offering  connected  TV  without  cannibalizing  exis*ng  ARPU   4.  The  importance  of  connected-­‐TV  standards  like  HbbTV     5.  Compromising  between  *me-­‐to-­‐market,  budget  &  features   6.  Closing  remarks   IP  Transi*on  strategies   IP  Cable  World  Summit  -­‐  London   Benjamin  Schwarz   for  smaller  operators   October  19th  2011   bs@ctoic.net  -­‐  5  
  • 6. 2011  T2  operator  case  study   •  ~1M  subs,  30%  digital  and  rising   •  Current  supplier  is  end-­‐to-­‐end  Pay-­‐TV  solu*on   •  In  looking  to  reduce  *me  for  new  features  and   open  to  OTT   –  Chose  to  stay  with  exis*ng  supplier  for   mainstream  boxes,  but  changed  UI  part  of   middleware  to  that  of  new  supplier  from  IP  world   è  IP  integra*on  issues   –  Chose  completely  new  ecosystem  for  OTT  boxes   (full  system  from  IP  supplier  above)   IP  Transi*on  strategies   IP  Cable  World  Summit  -­‐  London   Benjamin  Schwarz   for  smaller  operators   October  19th  2011   bs@ctoic.net  -­‐  6  
  • 7. Bringing  IP  Into  The  Picture   0.    Intro   1.  Using  reassuring  exis*ng  supplier  ecosystem  that   understands  TV   2.  Looking  to  the  less  TV-­‐savvy  providers  from  the  IP  world   3.  Offering  connected  TV  without  cannibalizing  exis*ng  ARPU   4.  The  importance  of  connected-­‐TV  standards  like  HbbTV     5.  Compromising  between  *me-­‐to-­‐market,  budget  &  features   6.  Closing  remarks   IP  Transi*on  strategies   IP  Cable  World  Summit  -­‐  London   Benjamin  Schwarz   for  smaller  operators   October  19th  2011   bs@ctoic.net  -­‐  7  
  • 8. 2008  T3  Operator  case  study   •  Served  ~15k  subs  with  analog  cable   •  Full  IPTV  solu*on  was  too  Capex  intensive   •  Moved  to  brand  new  Box  supplier  from  IP  world.   •  New  supplier  had  to  include  DVB-­‐C  which  was   more  painful  than  an*cipated.   •  New  system  opera*onal  with  some  OTT  widgets.   •  Overall  success  story,  but   è  NRE  was  hejy.   IP  Transi*on  strategies   IP  Cable  World  Summit  -­‐  London   Benjamin  Schwarz   for  smaller  operators   October  19th  2011   bs@ctoic.net  -­‐  8  
  • 9. Bringing  IP  Into  The  Picture   0.    Intro   1.  Using  reassuring  exis*ng  supplier  ecosystem  that   understands  TV   2.  Looking  to  the  less  TV-­‐savvy  providers  from  the  IP  world   3.  Offering  connected  TV  without  cannibalizing  exis*ng  ARPU   4.  The  importance  of  connected-­‐TV  standards  like  HbbTV     5.  Compromising  between  *me-­‐to-­‐market,  budget  &  features   6.  Closing  remarks   IP  Transi*on  strategies   IP  Cable  World  Summit  -­‐  London   Benjamin  Schwarz   for  smaller  operators   October  19th  2011   bs@ctoic.net  -­‐  9  
  • 10. 2011  Small  Island  DTH  operator   case  study   •  Several  Territories  with  a  few  10s  of  thousands  of   subs   •  Use  of  exis*ng  tradi*onal  TV  suppliers  (Open  TV)  to   extend  linear  TV  experience  as  far  as  possible  (PVR)   •  Talking  with  exis*ng  and  new  suppliers  for  pull  VoD   •  Talking  only  to  new  supplier  for  push  VoD   •  Try  to  “get  the  best”  from  exis*ng  supplier  while   recognizing  that  a  change  will  be  needed  eventually.   è  leaving  decision  for  tomorrow  doesn’t  solve  much   IP  Transi*on  strategies   IP  Cable  World  Summit  -­‐  London   Benjamin  Schwarz   for  smaller  operators   October  19th  2011   bs@ctoic.net  -­‐  10  
  • 11. Bringing  IP  Into  The  Picture   0.    Intro   1.  Using  reassuring  exis*ng  supplier  ecosystem  that   understands  TV   2.  Looking  to  the  less  TV-­‐savvy  providers  from  the  IP  world   3.  Offering  connected  TV  without  cannibalizing  exis*ng  ARPU   4.  The  importance  of  connected-­‐TV  standards  like  HbbTV     5.  Compromising  between  *me-­‐to-­‐market,  budget  &  features   6.  Closing  remarks   IP  Transi*on  strategies   IP  Cable  World  Summit  -­‐  London   Benjamin  Schwarz   for  smaller  operators   October  19th  2011   bs@ctoic.net  -­‐  11  
  • 12. IP  strategies  and  cannibaliza*on   •  Why  do  cable  operators  exist:   –  To  resell  Pay-­‐TV?   –  To  transport  TV  streams?   –  To  maximize  cable  infrastructure  ROI?   or   –  To  give  access  to  the  best  content?   –  To  deliver  through  the  best  channel?   –  To  deliver  to  the  appropriate  devices?   –  To  provide  home  entertainment  service?   è  It’s  always  beker  to  cannibalize  yourself  than  let   someone  else  do  it  for  you   IP  Transi*on  strategies   IP  Cable  World  Summit  -­‐  London   Benjamin  Schwarz   for  smaller  operators   October  19th  2011   bs@ctoic.net  -­‐  12  
  • 13. Bringing  IP  Into  The  Picture   0.    Intro   1.  Using  reassuring  exis*ng  supplier  ecosystem  that   understands  TV   2.  Looking  to  the  less  TV-­‐savvy  providers  from  the  IP  world   3.  Offering  connected  TV  without  cannibalizing  exis*ng  ARPU   4.  The  importance  of  connected-­‐TV  standards  like  HbbTV     5.  Compromising  between  *me-­‐to-­‐market,  budget  &  features   6.  Closing  remarks   IP  Transi*on  strategies   IP  Cable  World  Summit  -­‐  London   Benjamin  Schwarz   for  smaller  operators   October  19th  2011   bs@ctoic.net  -­‐  13  
  • 14. What  is  HbbTV?   •  The  minimum  requirements  for  a  business   neutral  technology  plamorm.   •  An  ETSI  standard  for  hybrid  entertainment   services,  based  on  OIPF,  CEA,  DVB  and  W3C.   •  Objec*ve:   –  Simplify  implementa*on  in  devices   –   leave  room  for  differen*a*on   –  limit  investment  for  CE  manufacturers   Founders:  ANT,  APS,  Canal+,  EBU,  FTV,   IP  Transi*on  strategies   for  smaller  operators   IRT,  OpenTV,  World  S1ummit  ony,  Samsung   IP  Cable   Philips,  S-­‐  London   October   9  2011   th Benjamin  Schwarz   bs@ctoic.net  -­‐  14  
  • 15. Do  I  need  HbbTV?   •  The  jury  is  STILL  out  on  the  lean-­‐back  lean-­‐ forward  debate   •  TV  standards  efforts  coming  from   –  Broadcasters   •  They  want  TeleText  2.0,  40  years  ajer  V1.0   –  CE  industry   •  So  far  connected  TV’s  are  a  jungle   •  Standards  that  work  are  device-­‐centric  (e.g.  DLNA)  not   service-­‐centric.   –  Standards  bodies   •  Trying  to  find  compromise,  not  no  geographical  convergence   IP  Transi*on  strategies   IP  Cable  World  Summit  -­‐  London   Benjamin  Schwarz   for  smaller  operators   October  19th  2011   bs@ctoic.net  -­‐  15  
  • 16. HbbTV  examples   Videotext  app  with  embedded  graphic  &  video   Internet  services  available  on  a  HbbTV  device   Prototype  info  service  of  France  Télévisions   Advanced  teletext  service  launched  by  Pro7   IP  Transi*on  strategies   IP  Cable  World  Summit  -­‐  London   Benjamin  Schwarz   for  smaller  operators   October  19th  2011   bs@ctoic.net  -­‐  16  
  • 17. Bringing  IP  Into  The  Picture   0.    Intro   1.  Using  reassuring  exis*ng  supplier  ecosystem  that   understands  TV   2.  Looking  to  the  less  TV-­‐savvy  providers  from  the  IP  world   3.  Offering  connected  TV  without  cannibalizing  exis*ng  ARPU   4.  The  importance  of  connected-­‐TV  standards  like  HbbTV     5.  Compromising  between  *me-­‐to-­‐market,  budget  &  features   6.  Closing  remarks   IP  Transi*on  strategies   IP  Cable  World  Summit  -­‐  London   Benjamin  Schwarz   for  smaller  operators   October  19th  2011   bs@ctoic.net  -­‐  17  
  • 18. Moving  to  IP  is  no  different  from   any  project  management   Time   Q   Features   Budget   IP  Transi*on  strategies   IP  Cable  World  Summit  -­‐  London   Benjamin  Schwarz   for  smaller  operators   October  19th  2011   bs@ctoic.net  -­‐  18  
  • 19. IP  &  Openness   •  The  Internet  and  its  underlying  technologies  are   inherently  open  as  are  vendors  from  the  IP  space.   •  Smaller  operators  either  own  a  small  market  or  a   small  part  of  a  large  market   –  For  the  former,  openness  will  enable  the  integra*on   third  party  services  and  increase  ARPU.   –  For  the  laker,  openness  is  more  likely  to  provide   future  access  to  other  parts  of  the  market.   •  In  the  end,  the  openness  of  IP  will  reduce   technology  risk  by  offering  more  op*ons  and  less   vendor  lock-­‐in.   IP  Transi*on  strategies   IP  Cable  World  Summit  -­‐  London   Benjamin  Schwarz   for  smaller  operators   October  19th  2011   bs@ctoic.net  -­‐  19  
  • 20. Bringing  IP  Into  The  Picture   0.    Intro   1.  Using  reassuring  exis*ng  supplier  ecosystem  that   understands  TV   2.  Looking  to  the  less  TV-­‐savvy  providers  from  the  IP  world   3.  Offering  connected  TV  without  cannibalizing  exis*ng  ARPU   4.  The  importance  of  connected-­‐TV  standards  like  HbbTV     5.  Compromising  between  *me-­‐to-­‐market,  budget  &  features   6.  Closing  remarks   IP  Transi*on  strategies   IP  Cable  World  Summit  -­‐  London   Benjamin  Schwarz   for  smaller  operators   October  19th  2011   bs@ctoic.net  -­‐  20  
  • 21. Convergence:  Verimatrix  &   EchoStar  cases  in  point   •  Verimatrix:  pure-­‐player  in   •  EchoStar:  Tradi*onal  Pay-­‐ security,  Started  life  IP   TV  satellite  beginnings   only,  targe*ng  IPTV   (Dish)   •  Became  a  market  leader   •  Purchased  SlingMedia  in   •  Clients  grew   2007   •  Projects  grew  in   •  Now  heavily  pushing  IP   complexity   home  connec*vity   •  Acquired  Comvenient,  a   •  Just  launched  an  Android   pure  DVB  player  in  2011   box     are  converging   è  Broadcast  &  broadband  vendors   è  “those  who  thought  they  were  in  the  railroad  business  lost   out  to  those  who  recognized  the  market  was  transporta*on”   IP  Transi*on  strategies   IP  Cable  World  Summit  -­‐  London   Benjamin  Schwarz   for  smaller  operators   October  19th  2011   bs@ctoic.net  -­‐  21  
  • 22. The  Consul*ng  Broad  Space   Strong  ISP   compe**on   Stay  with   Mix  n’   TV   match   specialist   No  pay-­‐TV   Strong  pay-­‐TV   compe**on   compe**on   Go  with  IP   Get  real!   specialist   No  ISP   compe**on   IP  Transi*on  strategies   IP  Cable  World  Summit  -­‐  London   Benjamin  Schwarz   for  smaller  operators   October  19th  2011   bs@ctoic.net  -­‐  22  
  • 23. Some  closing  ques*ons   •  Industry  bodies  suffer  from  “fashion”  and  “poli*cs”   •  Standards  can  help  but  cannot  be  counted  on   •  E2E  IP  integra*on  is  hard,  does  pre-­‐integra*on   work?   •  Can  a  “Safe”  supplier  exist?   •  Vendors  selling  into  where  you  want  to  be  or   vendors  to  where  you  are?   •  Content  is  s*ll  king,  what  impact  on  vendor  strategy?   IP  Transi*on  strategies   IP  Cable  World  Summit  -­‐  London   Benjamin  Schwarz   for  smaller  operators   October  19th  2011   bs@ctoic.net  -­‐  23  
  • 24. Some  closing  answers   •  OK  so  there’s  no  generic  golden  rule,  but  there  is  a   clear  best  vendor  strategy  for  each  operator.   •  All  op*ons  have  been  considered  within  short   decision  cycles  and  on  a  *ght  budget:   –  Focus  on  the  service  to  be  delivered   –  Talk  to  peers  on  a  one-­‐to-­‐one  basis   –  Come  to  conferences  like  this  one   –  Talk  to  independent  experts   IP  Transi*on  strategies   IP  Cable  World  Summit  -­‐  London   Benjamin  Schwarz   for  smaller  operators   October  19th  2011   bs@ctoic.net  -­‐  24  
  • 25. www.ctoic.net   About  CTO  innova&on  Consul*ng   •  Strategy   Content  operators   Technology  providers   Network  Operators     consul*ng   •  Disrup*ve   business   modelling   •  Quality  of   Experience   •  Management  of   programs,  RFI,   RFP,  Innova*on   •  Risk  analysis   •  Scenario   planning   •  Int’l  TV   benchmarks   •  Training,  wri(ng   CTO Innovation Consulting Customer List IP  Transi*on  strategies   IP  Cable  World  Summit  -­‐  London   Benjamin  Schwarz   for  smaller  operators   October  19th  2011   bs@ctoic.net  -­‐  25