BearingPoint has developed a comprehensive approach to deal with large workspace outfit projects, managed as real “transformation” projects involving major changes around work modes, workspaces and IT/digital equipment.

1. >
Digital
Workspace
A BearingPoint Accelerator
BearingPoint has developed a comprehensive
approach to deal with large workspace outfit
projects, managed as real “transformation” projects
involving major changes around work modes,
workspaces and IT/digital equipment.
The proposed approach is based on a holistic view
involving at least three dimensions: HR, real estate
and IT. It is aimed for corporations ready to seize
any opportunity to lead a transformation in terms
of work modes and workspace.

2. CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< >
Digital Workspace | A BearingPoint Accelerator
Contents
Market Drivers
Our Approach
Client Benefits
References
Contact

3. Digital Workspace | A BearingPoint Accelerator
CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< >
Market Drivers
Over the last 5 years we have seen a huge change in the
technology we use at work. Mostly imported by new
generations, the use of smartphones and tablets has
overridden the use of PCs
Accelerated by the increasing use of collaboration tools
and enterprise social network, this trend has changed
people’s mentality, those who tend to consider the
workplace as one of the components of their
workspace, such as home, co-working areas, Starbuck,
airports, trains stations, etc.
The traditional workplace tends to be redesigned taking
into account a highly mobile workforce, collaboration
spaces and co-working offices
As a result, our aim is to make any workspace outfit
project not just a simple relocation or a real-estate
project, but a real “transformation” through a win-win
approach for all, benefiting from all the possibilities
above
A dedicated and adapted
workspace is available for
each type of activity The most creative
discussions take place in
user-friendly areas
Collaborative tools
maintain links between
employees, even when it
comes to teleworking
Tools and services to
improve efficiency at work,
while preserving work/life
balance
Projects and
organizations
evolve rapidly, and
workspace
modules can be
changed and
adapted very easily
For the
Managers
Agility
Creativity
Transversality
Flexibility
Modularity
Optimized
costs
Company
image
Performance
Wellbeing at
work
Creativity
Management
based on trust
Recognition
For the
business
For real
estate
For the
company
For the
employees

4. CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< >
Digital Workspace | A BearingPoint Accelerator
Our Approach
Challenges
The 6 main stakes of “digital workspace”:
Value Proposition
• To meet these challenges, BearingPoint has developed a holistic approach based on the evolution of work modes and workspaces, built upon three
dimensions (HR, real estate and IT) that are part of the key fields of the BearingPoint expertise
• Our approach has been successfully tested on two major recent projects, based on an early maturity level assessment to caliber work modes and
workspace concepts and changes to implement, combined with an adequate change management strategy
1. HR and wellbeing
at work
• Promote wellbeing
• Foster the need to
get together
• Offer both a
workspace and a
social space
• Facilitate new work
modes
• Attract and retain
“talents” with modern
workspaces that
meet their needs
2. Exchange and
transversality
• Allow informal
exchanges and
meetings
• Facilitate project
mode
• Stimulate mobility
3. Company image
• Convey a new image:
innovative company
• Reinforce the
company image
4. Creativity and
Innovation
• Facilitate the
development of
innovative practices
(digital)
• Develop a “connected
environment”
5. Open to the
outside world
• Personalize greater
openness to the
outside world
6. Finance
• Reduce recurrent real
estate costs

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Digital Workspace | A BearingPoint Accelerator
Our Approach
Involve all the stakeholders from project inception and liaise with the work council and the occupiers in order to facilitate
transparency through a participative approach
Build and implement a
communication
assumed by the top
management for all
occupiers
Communicate upfront on the strategic reasons of the “transformation”
and involve the work-council very early in the project
Organize regular
participative workshops,
for each type of
occupiers, especially the
managers
Inform on the project
progress and anticipate
the impact on daily
performance and
wellbeing at work
Monitor people
satisfaction, share the
lessons learned, and
evaluate unmet
expectations
Participation
and buy-up from
all occupiers
Organize project
kick-off
Build the “to be”
work modes and
workspaces
Implement
Share the
lessons learned
A participative mode is a good lever to turn a
“transformation” project into a real collective project:
• By gathering around a sponsor and a leader all the
stakeholders (either HR, real estate or IT),
• By involving the work council and the occupiers, in
order to get their buy-up very early in the project
Occupiers
Project Team Top Management sponsorship
Work council
Managers/
Employees
Com
HR Real Estate
Project Leader
Business IT

6. CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< >
Digital Workspace | A BearingPoint Accelerator
Our Approach
Design the « transformation » over several dimensions: from the office desk to teleworking
If the “transformation” seems more obvious in the
office, one should also consider the whole work
environment in a broader way: adjacent spaces
(co-working, Starbucks, airport, etc.), services,
IT/digital equipment, etc., in order to really bring
value to the occupier
My office
My equipment, my
file-cabinets, my
customization possibilities
My computer station
Portable or fixed station,
mobile phone and/or fixed
telephone
My goals
Management based on
trust and objectives
My local services
Meeting rooms, convivial
spaces
My collaborative tools
Data sharing
My entity
Collaborative work modes,
knowledge sharing
My place to live
Catering, wellbeing, events
My IT services
Help desk/IT store
Administrative
attachment
Access, transport
My workspaces outside
the company
Adapted home-office,
co-working
My mobility tools
Intranet, secured remote
access
My company
HR services, mobility, career
management
Workspaces / services
My
company
My
building
My cluster/
my team
My
desktop
IT tools Organization

7. CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< >
Digital Workspace | A BearingPoint Accelerator
Our Approach
Classical project scope and BearingPoint fields of intervention
Project spanning several years (from 1.5 years to 3 years)
Design phase
Overall project management
Change Management strategy and implementation: “transformation” of work modes / management transformation
Work council relationships (social dialogue)
“To be“ work modes definition
Part 1: “To be” work modes and workspace outfit definition Part 3: Management and supervision
of subcontractors / general contractor
Projectset-up
Functional, architectural and technical
requirements (workspaces)
IT and digital requirements definition
Implementation phase
Organizational diagnosis
and recommendations
Reception and lifting
of reservations
Follow-up of work
Part 2: Subcontractors/ general contractor specifications and selection
Subcontractors / general
contractor selection process
Subcontractors / general
contractor specifications
Part 4: Transfer preparation
Organization
of transfer
Effective
transfer
Furniture
Macro/micro zoning

8. CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< >
Digital Workspace | A BearingPoint Accelerator
Client Benefits
The workplace transformation: a holistic approach
A multidimensional transformation to monitor carefully
The “transformation” involved by the digital workplace cannot be
approached through a unique perspective; several dimensions need to
be addressed simultaneously in an integrated way. Mostly around the
business, HR, real state and IT dimensions the digital workplace
transformation appears to be transverse across organizations through
a holistic view
Client benefits
The transition to the new workplace era is strewn with pitfalls and can
lead to chaos if the transformation is not monitored on every aspect.
The complexity of the changes involved by this evolution is such, that
one has to first identify and understand these changes, in order to be
able to assess them and then address them
As a result the two main benefits driven by a holistic approach, as
practiced by BearingPoint, can be summarized by:
• A workspace project: a real “transformation” project that
reinvigorates the company’s morale and dynamics
• A successful result by addressing all the dimensions of the equation
Provide well-being
at work
Transform the
organizations
Manage building
and prepare
people transfer
or move
Prepare office
building
implementation
Stimulate
creation and
innovation
Integrate
sustainable
development
policies
Communicate
change
Provide performing and
innovative services and
infrastructure
A holistic approach, involving several functions through different working
groups, all converging towards a single goal: workspace transformation
Real estate, IT, HR
Real estate, IT, HR
HR and Business
Real estate, HR
Real estate, HR
Real estate, IT
Real estate, IT, HR
Real estate,
Communication,
HR

9. References
Assistance to the CSVB project
CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< >
Digital Workspace | A BearingPoint Accelerator
Key numbers
• 3 buildings around a landscaped park
• 52,000 m² of building with 30,000 m² of workspace
• 3,000 occupiers
• 2,400 desktops
• 37 months of construction and office layout project
• Around one hundred team players, internal and
external, made up the whole project team
Context and stakes
Project duration: 36 months
Development of an office building (Campus) hosting
3,000 people in the south of Paris
Project stakes:
• Exchanges between teams
• Health & well-being
• Image
• Opening to the outside word
• Environmental commitment
Global Healthcare Leader
BearingPoint’s contribution
• Identification of the functional links between the
company’s teams in preparation of the
macro/micro-zoning
• Assistance to the selection of the providers in
charge of the office building layout
• On-going project management and coordination
of all the suppliers/providers, in order to keep the
project budget and timelines under control
• Definition of an adequate change management
strategy, fit for the different types of populations in
order to facilitate the buy-in of the stakeholders

10. References
Assistance for the relocation of a major French Public Sector organization: construction and workspace outfit of a new office
building in Paris
CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< >
Digital Workspace | A BearingPoint Accelerator
Key numbers
• 2 buildings
• 46,000 m²
• 2,300 desktops
• 39 months of construction and office layout project
Context and stakes
Project duration: 39 months
More than just a real estate and relocation project,
this is a real “transformation” project that aims at
gathering 2,300 employees coming from 20 different
entities, on a single site.
Project stakes:
• Rationalize the Paris locations and optimize the
occupied surfaces
• Mutualize the support or back-office functions
• Stimulate and develop synergies between
departments and employees by providing them
with a work environment that fosters innovation
and well-being
• and last but not least, generate savings
Major French public sector organization
BearingPoint’s contribution
• PMO: Set-up of the PMO methods and tools,
planning and budget management, risk
management, synthesis of the workspace outfit
concepts (requirements), coordination and
mobilization of all the parties involved
• “To be” organization definition: Implementation of
the support functions optimization as planned,
coordination of the people move to the two
office-buildings
• Change Management: Mobilization, buy-up,
communication, preparation of the
removal/transfer

11. Contact
Olivier Chappert
Partner
BearingPoint France
olivier.chappert@bearingpoint.com
CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT<
Digital Workspace | A BearingPoint Accelerator
About BearingPoint
BearingPoint consultants understand that the world of business changes constantly and that the resulting complexities demand intelligent and
adaptive solutions. Our clients, whether in commercial or financial industries or in government, experience real results when they work with us. We
combine industry, operational and technology skills with relevant proprietary and other assets in order to tailor solutions for each client’s
individual challenges. This adaptive approach is at the heart of our culture and has led to long-standing relationships with many of the world’s
leading companies and organizations. Our global consulting network of 9,700 people serves clients in more than 70 countries and engages with
them for measurable results and long-lasting success.
For more information, please visit: www.bearingpoint.com
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