Watch Gene deliver this keynote at: http://www.bazaarvoice.com/live/summit/sessions/only-constant-is-change-keynote.html

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The only constant
is change
#bsocial14

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Brand and retailer
voices joining
together
Big data
Consumers
defining your
brand
Convergence of paid,
owned and earned
media
Omnichannel

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Content that
matters
The moment
of truth
Rich
insights

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Content that
matters
#bsocial14

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Bazaarvoice
Curations
#bsocial14

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The moment
of truth
#bsocial14

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Rich insights
#bsocial14

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Who are my competitors?
Why am I winning or losing?
What’s happening in my category?
What’s the most effective content?

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Raj Rao
Vice President, Global eTransformation at 3M

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