The FIRO-B assessment measures an individual's fundamental interpersonal needs and behaviors in inclusion, control, and affection. It was developed in the 1950s to help the US Navy understand interpersonal dynamics. The assessment examines both expressed behavior (how one interacts with others) and wanted behavior (how one wants others to interact with them). Scores indicate comfort levels with taking action, observing others first, or seeking balance. The highest and lowest scores reveal needs one is most willing or unwilling to sacrifice.
2. FIRO - B
• Fundamental Interpersonal Relationship
Orientation – Behavior. FIRO-B can be
defined as the way in which an individual
characteristically relates to other people.
3. What does the FIRO-B
• A practical tool that helps you understand
how your behaviours might be interpreted in
organizational settings.
• Interpersonal behaviours are related to the
dynamic of what we express towards others
and want from others.
4. Where did it come from?
• Supported by US Government
during the Korean war.
• Helped the Navy understand how to
put people together into high stress
situations.
5. Objectives Of FIRO-B
• To construct a measure of how an
individual acts in interpersonal situations
and
• To construct a measure that will lead to the
prediction of interaction between people.
6. Benefits of the FIRO-B
Management and supervisor development
Leadership development (used with MBTI
as part of the Leadership Report)
Identifying leadership preferred operating
styles
Employee development
Team building and explaining team roles
Improving team effectiveness
Advancing career development
7. FIRO-B Measures
All Human Interaction
• Interpersonal Needs:
Inclusion
Control
Affection [ Openness ]
8. FIRO-B Inclusion
Behavior directed towards the satisfaction of the
interpersonal need of inclusion, the need to
maintain and establish a satisfactory relation with
people with regards to association.
Inclusion connotes interaction with
people, attention, acknowledgement being
known, prominence, recognition, prestige, individu
ality, understanding, interest, commitment and
participation.
9. Control (C)
Behavior directed to satisfy the interpersonal need for
control, the need to maintain a satisfactory relation
with people with respect to power and authority
(control).
It relates to making decisions, discipline, goal
settings, dominance, guidance, giving directions,
influencing, ruling, leading, antonyms to control
would be rebellion, resistance, following, anarchy and
submission.
10. Affection (A)
• Behavior directed toward the satisfaction of
interpersonal need for affection and love. It
centers around feelings of warmth, love
and emotional acceptance, friendship.
• Lack of affection would mean cool
emotionally distant, dislike and hate.
Affection involves sharing one’s inner
anxieties, wishes and feelings.
11. • Inclusion is concerned with – IN or OUT
• Control is concerned with-TOP or
BOTTOM
• Affection is concerned with – CLOSE or
FAR
12. Interpersonal Need
• A requirement for a person to establish a
satisfactory relation between himself and
other people.
• ‘Relations’ refers to the amount of
interchange between himself and others and
the degree to which he originates, receives
behaviour.
13. • Expressed Behaviour (E)
(Actions taken by a person towards
others)
• Wanted Behaviour (W)
(Behaviours from other people that a
person feels will satisfy an
interpersonal need.
14. Dimension Expressed Wanted
Behavior Behavior
Inclusion - I initiate I want to be
interaction included
Control - I control People I want to be
controlled
Affection - I act close and I want people
personal to be close and
personal to me
15. FIRO-B
Dimensions of Behaviour
Expressed Wanted
• How we interact How we want others to
with others interact with us
16.
17. FIRO-B
Inclusion Control Affection
How much How much do How much
do I connect I take charge? do I share
E with others? myself with
others?
How much do How much do I How much do
W I want others
to connect
want others do
be in “driver’s
I want others
to reach out
with me? seat”? to me?
18. High Expectations
Inclusion Control Affection
Expressed 0 0 0
Behaviour
Wanted 9 9 9
Behaviour
19. The Rock
Inclusion Control Affection
Expressed 0 0 0
Behaviour
Wanted 0 0 0
Behaviour
21. Total Expressed/Wanted
E>W Comfortable taking action
W>E Seeing what others do first
E=W Balance v. Caution
22. Total Expressed/Wanted
The highest score may be the one you feel
the most comfortable pursuing and least
willing to sacrifice
The need with the lowest score may be the
one you are the most willing to give up