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Business Plan Development
Basics of Entrepreneurship
Critical Success Factors
 CSFs are measures of those
aspects of firm’s performance
that are essential to its
competitive advantage and
therefore, to its success
Competitive Environment- Michael
Porter’s Five Forces Model
Competitive Environment- Michael
Porter’s Five Forces Model
Threat of the entry of new competitors
 Existence of Barriers to Entry
 Economies of scale
 Product differentiation
 Brand Equity
 Capital requirements
 Access to distribution channels
 Absolute cost advantages
 Government policies
Contd..
The intensity of competitive rivalry
Number of Firms and their Relative Market Share,
Strengths
Rate of industry growth –Demand conditions
High Fixed cost
Exit barriers
Product Standardization
Informational complexity and asymmetry
Threat of Substitutes
Contd…
Bargaining power of customers:
 buyer concentration to firm concentration ratio
buyer volume
 buyer switching cost relative to firm switching
costs
 buyer information availability
 ability to integrate backward
 availability of existing substitute products
 buyer price sensitivity
 price of total purchase
Contd…
Bargaining power of suppliers
 supplier switching costs relative to firm
switching costs
 degree of differentiation of inputs
 presence of substitute inputs
 supplier concentration to firm concentration ratio
 threat of forward integration by suppliers relative
to the threat of backward integration by firms
 cost of inputs relative to selling price of the
product
Competitive Advantage
 Competitive advantage is creating better
customer value for the same or lower cost than
offered by competitors.
 Customer value is the difference between what a
customer receives and what customer gives up
 Customer realization includes basic product
features, service, quality, instructions for use,
brand & any factor that is important for customer
 Customer sacrifice includes cost, time spent in
purchasing & maintenance costs
A firm’s degree of reliance on
cost management depends on the
nature of its competitive strategy
Generic Strategies & customer
value
 Cost leadership is to provide
same or better value to customers
at lower cost than offered by
competitors
 This strategy increases customer
value by minimizing customer
sacrifice
 Differentiation is to increase
customer value by increasing what
customer wants
Three Generic Strategies
 Cost Leadership: is a competitive strategy in
which a firm succeeds in producing products or
services at the lowest cost in the industry
 Differentiation: is a competitive strategy in
which a firm succeeds in developing and
maintaining a unique value for the product as
perceived by consumers
 Focus: selecting or emphasizing a market or
customer segment in which to compete.
Strategic Positioning
It is the process of selecting optimal
mix of three general strategic approaches
with an objective of creating sustainable
competitive advantage
Leading firms in Selected
Benchmarks: Critical Success Factors
 Customer Service: FedEx,
Amazon.com
 Innovation & Product
development: Apple, Sony,
 Quality: Toyota, IBM
 CSR: GE, Johnson& Johnson
 Labor Relationships & Employee
training: HP, IBM,
Value chain Analysis
 It is a tool firms use to identify
the specific steps required to
provide a competitive product or
service to the customer.
 Help firms to discover which
activity should be outsourced,
increase value for the customer at
one or more steps of the value
chain, which activities are not
competitive, where costs can be
Financial & Non Financial
measures of Success – Critical
Success Factors
 Financial Measures
 Sales growth
 Earnings Growth
 Dividend Growth
 Cash flow
 Increase in stock price
Non Financial Measures of
Success
 Market share and growth in
market share
 Customer service
 On time delivery
 Customer satisfaction
 Brand recognition
 High Product Quality
 Manufacturing Innovation
 Trained Human Resources
Distinctive Aspects of two
Competitive strategies
Aspect Cost Leadership Differentiation
Strategic target Broad cross section of
the market
Focused of the market
Basis of competitive
advantage
Low cost in industry Unique product or
service
Product Line Limited selection Wide variety,
differentiating features
Production emphasis Lowest possible cost
with high quality and
essential product
features
Innovation in
differentiating products
Marketing emphasis Low price Premium price and
innovative, differentiating
features
Social entrepreneurs
 A social entrepreneur recognizes a social problem
and uses entrepreneurial principles to organize,
create and manage a venture to forge social
change.
 Unlike business entrepreneurs, they don’t
measure performance in profit and returns, but
assess success by the impact they have on society
 Ashoka Fellow is a nonprofit organization
supporting the field of social entrepreneurship.
Ashoka was founded by Bill Drayton in 1981 to
identify and support leading social entrepreneurs
through a Social Venture Capital approach
 Social venture capital is a form of venture capital
investing that provides capital to businesses
deemed socially and environmentally responsible.
These investments are intended to both provide
attractive returns to investors and to provide
market-based solutions to social and
environmental issues.
Women Entrepreneurs
 Anita Roddick was the founder of
The Body Shop, one of the world's
most successful retailers of
cosmetics and related products
Fabindia - John Bissell
 Fabindia is synonymous with the
country's handloom couture
revolution. The birth of the chain in
1960 marked the beginning of the
transformation of traditional Indian
fabrics into fashion textiles for
apparel and designer home decor. It
also pushed traditional Indian
weaves to the American market.

Comparison of Prior and Contemporary Business
Environment
Manufacturing
Prior Business Environment Contemporary Business
Environment
Basis of
competition
Economies of scale,
standardization
Quality, functionality, customer
satisfaction
Manufacturing
process
High volume, long production
runs, significant levels of in-
process and finished inventory
Low volume, short production
runs, focus on reducing inventory
levels and other non-value added
activities and costs
Required
Labour skills
Machine-paced, low level skills Individually and team-paced, high-
level skills
Emphasis on
quality
Acceptance of a normal or usual
amount of waste
Goal of zero defects
Contd..
Marketing
Prior Business
Environment
Contemporary Business
Environment
Products Relatively few variations,
long products life cycles
Large number of variations,
short product life cycles
Markets Largely Domestic Global
Contd
Management Organizations
Prior Business Environment Contemporary Business
Environment
Focus Financial measures of performance Non Financial Measures such as
quality, customer service, time to
delivery
Management
organizational
structure
Hierarchical, command and controlNetwork based organization forms,
teamwork focus – employee has
more responsibility and control,
coaching rather than command and
control
Management focusEmphasis on the short term, short
term performance measures and
compensation, concern for
sustaining the current stock price,
myopic focus
Emphasis on the long term, focus
on critical success factors,
commitment to the long term
success of the firm including
maximising shareholder value
Vishal Talreja – Cofounder
Dream A Dream
 Empowering children from
vulnerable backgrounds by
developing life skills,
 Today, Dream a Dream partners
with six NGOs. Dream a Dream
runs structured programs in these
partnerships: for development of
life skills in these children
 India is ninth in the Global
Entrepreneurship Monitor (GEM) survey
of entrepreneurial countries.  It is
highest among 28 countries in Necessity
based entrepreneurship, while 5th from
the lowest in opportunity based
entrepreneurship.
 India TEA 12.1% China’s average rate of
Entrepreneurship has averaged 14.1%.
 World Average = 10.6% - Africa Only
(15.6%) - Asia Only (11.2%) - Europe Only
(6.4%) -
North America Only (13.4%) -
South America Only (19.2%) - Mid
Eastern Only (11.8%)
Mitra Technology -
 Owns and manages India’s largest
volunteer placement initiative
iVolunteer
Entrepreneur of the Year
 Narendra Mukumbi
Thank You

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Business plan ppt by babasab patil

  • 3. Critical Success Factors  CSFs are measures of those aspects of firm’s performance that are essential to its competitive advantage and therefore, to its success
  • 5. Competitive Environment- Michael Porter’s Five Forces Model Threat of the entry of new competitors  Existence of Barriers to Entry  Economies of scale  Product differentiation  Brand Equity  Capital requirements  Access to distribution channels  Absolute cost advantages  Government policies
  • 6. Contd.. The intensity of competitive rivalry Number of Firms and their Relative Market Share, Strengths Rate of industry growth –Demand conditions High Fixed cost Exit barriers Product Standardization Informational complexity and asymmetry Threat of Substitutes
  • 7. Contd… Bargaining power of customers:  buyer concentration to firm concentration ratio buyer volume  buyer switching cost relative to firm switching costs  buyer information availability  ability to integrate backward  availability of existing substitute products  buyer price sensitivity  price of total purchase
  • 8. Contd… Bargaining power of suppliers  supplier switching costs relative to firm switching costs  degree of differentiation of inputs  presence of substitute inputs  supplier concentration to firm concentration ratio  threat of forward integration by suppliers relative to the threat of backward integration by firms  cost of inputs relative to selling price of the product
  • 9. Competitive Advantage  Competitive advantage is creating better customer value for the same or lower cost than offered by competitors.  Customer value is the difference between what a customer receives and what customer gives up  Customer realization includes basic product features, service, quality, instructions for use, brand & any factor that is important for customer  Customer sacrifice includes cost, time spent in purchasing & maintenance costs
  • 10. A firm’s degree of reliance on cost management depends on the nature of its competitive strategy
  • 11. Generic Strategies & customer value  Cost leadership is to provide same or better value to customers at lower cost than offered by competitors  This strategy increases customer value by minimizing customer sacrifice  Differentiation is to increase customer value by increasing what customer wants
  • 12. Three Generic Strategies  Cost Leadership: is a competitive strategy in which a firm succeeds in producing products or services at the lowest cost in the industry  Differentiation: is a competitive strategy in which a firm succeeds in developing and maintaining a unique value for the product as perceived by consumers  Focus: selecting or emphasizing a market or customer segment in which to compete.
  • 13.
  • 14. Strategic Positioning It is the process of selecting optimal mix of three general strategic approaches with an objective of creating sustainable competitive advantage
  • 15. Leading firms in Selected Benchmarks: Critical Success Factors  Customer Service: FedEx, Amazon.com  Innovation & Product development: Apple, Sony,  Quality: Toyota, IBM  CSR: GE, Johnson& Johnson  Labor Relationships & Employee training: HP, IBM,
  • 16. Value chain Analysis  It is a tool firms use to identify the specific steps required to provide a competitive product or service to the customer.  Help firms to discover which activity should be outsourced, increase value for the customer at one or more steps of the value chain, which activities are not competitive, where costs can be
  • 17.
  • 18. Financial & Non Financial measures of Success – Critical Success Factors  Financial Measures  Sales growth  Earnings Growth  Dividend Growth  Cash flow  Increase in stock price
  • 19. Non Financial Measures of Success  Market share and growth in market share  Customer service  On time delivery  Customer satisfaction  Brand recognition  High Product Quality  Manufacturing Innovation  Trained Human Resources
  • 20. Distinctive Aspects of two Competitive strategies Aspect Cost Leadership Differentiation Strategic target Broad cross section of the market Focused of the market Basis of competitive advantage Low cost in industry Unique product or service Product Line Limited selection Wide variety, differentiating features Production emphasis Lowest possible cost with high quality and essential product features Innovation in differentiating products Marketing emphasis Low price Premium price and innovative, differentiating features
  • 21. Social entrepreneurs  A social entrepreneur recognizes a social problem and uses entrepreneurial principles to organize, create and manage a venture to forge social change.  Unlike business entrepreneurs, they don’t measure performance in profit and returns, but assess success by the impact they have on society  Ashoka Fellow is a nonprofit organization supporting the field of social entrepreneurship. Ashoka was founded by Bill Drayton in 1981 to identify and support leading social entrepreneurs through a Social Venture Capital approach  Social venture capital is a form of venture capital investing that provides capital to businesses deemed socially and environmentally responsible. These investments are intended to both provide attractive returns to investors and to provide market-based solutions to social and environmental issues.
  • 22. Women Entrepreneurs  Anita Roddick was the founder of The Body Shop, one of the world's most successful retailers of cosmetics and related products
  • 23. Fabindia - John Bissell  Fabindia is synonymous with the country's handloom couture revolution. The birth of the chain in 1960 marked the beginning of the transformation of traditional Indian fabrics into fashion textiles for apparel and designer home decor. It also pushed traditional Indian weaves to the American market. 
  • 24. Comparison of Prior and Contemporary Business Environment Manufacturing Prior Business Environment Contemporary Business Environment Basis of competition Economies of scale, standardization Quality, functionality, customer satisfaction Manufacturing process High volume, long production runs, significant levels of in- process and finished inventory Low volume, short production runs, focus on reducing inventory levels and other non-value added activities and costs Required Labour skills Machine-paced, low level skills Individually and team-paced, high- level skills Emphasis on quality Acceptance of a normal or usual amount of waste Goal of zero defects
  • 25. Contd.. Marketing Prior Business Environment Contemporary Business Environment Products Relatively few variations, long products life cycles Large number of variations, short product life cycles Markets Largely Domestic Global
  • 26. Contd Management Organizations Prior Business Environment Contemporary Business Environment Focus Financial measures of performance Non Financial Measures such as quality, customer service, time to delivery Management organizational structure Hierarchical, command and controlNetwork based organization forms, teamwork focus – employee has more responsibility and control, coaching rather than command and control Management focusEmphasis on the short term, short term performance measures and compensation, concern for sustaining the current stock price, myopic focus Emphasis on the long term, focus on critical success factors, commitment to the long term success of the firm including maximising shareholder value
  • 27. Vishal Talreja – Cofounder Dream A Dream  Empowering children from vulnerable backgrounds by developing life skills,  Today, Dream a Dream partners with six NGOs. Dream a Dream runs structured programs in these partnerships: for development of life skills in these children
  • 28.  India is ninth in the Global Entrepreneurship Monitor (GEM) survey of entrepreneurial countries.  It is highest among 28 countries in Necessity based entrepreneurship, while 5th from the lowest in opportunity based entrepreneurship.  India TEA 12.1% China’s average rate of Entrepreneurship has averaged 14.1%.  World Average = 10.6% - Africa Only (15.6%) - Asia Only (11.2%) - Europe Only (6.4%) - North America Only (13.4%) - South America Only (19.2%) - Mid Eastern Only (11.8%)
  • 29. Mitra Technology -  Owns and manages India’s largest volunteer placement initiative iVolunteer
  • 30. Entrepreneur of the Year  Narendra Mukumbi

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