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SAAB MARFIN MBA




“A study on customer awareness to enhance market share of Bajaj
                Allianz Unit Link Insurance Plan”




“A study on customer awareness to enhance market share of Bajaj   1
                Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA




“A study on customer awareness to enhance market share of Bajaj   2
                Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA
         EXECUTIVE SUMMARY



      The project report on “A study on customer awareness to enhance

market share of Bajaj Allianz Unit Link Insurance Plan” in Hubli city. I

through under took the project by the help of BAJAJ ALLIANZ Life

Insurance Ltd. Sales team manager Chandru. A.Kallanagoudar

   Objectives:

         1. To study the awareness level of Bajaj Allianz ULIPs with view

            to recommend measure to improve market share.

         2. To find vital communication media.

         3. To know the factors that influence investors while taking

            investment decisions.

         4. To find potential market for ULIPs.

Scope of the study:

                   The research was undertaken to gather information

                   from the respondent to know exactly how many people

                   aware of ULIPs in Hubli city and the study is restricted

                   within the city.

                   One of the fast growing city in Karnataka and

                   represents huge market for scope with more than 90

                   lakhs people.

                   Hubli is one of the commercial areas .




 “A study on customer awareness to enhance market share of Bajaj              3
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA
                  It is a place where the small and large industries are

                  located .with the more increase population and there

                  style more people are conscious about the their lives.



LIMITATIONS OF THE STUDY



      Not single work is exception to the limitations every work has got

its own limitations, so due to time constraint my study confines only to

Hubli city and it is not possible to make extensive study. It is assumed

that the sample selected represents entire population.




                       RESEARCH METHODOLOGY



                                       Primary (Filed Survey)

           Data source             :   Secondary data

                                       (internal)

           Area of Research        :   Hubli city

           Research                :   Questionnaires

           instrument

           Sample plan             :   Personal interview



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                 Allianz Unit Link Insurance Plan”
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                                    Businessman’s,

          Sample unit           :   jobholders,

                                    professionals etc.

          Sampling method       :   Random sampling

          Sample size           :   100 customers




                             INDEX

PARTICULAR

Page no



                             Chapter-I



  1) Introduction                                            09

  2) Literature Review                                       18

  3) Statement of the problem                                19

  4) Purpose of the study                                    19

  5) Scope of the study                                      26

  6) Objectives of study                                     27



                             Chapter-II

  1) Organization Profile                                    29

  2) Organization Chart                                      62
“A study on customer awareness to enhance market share of Bajaj   5
                Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA
 3) Sampling                                            64

 4) Research Design                                     64

 5) Data Collection Methods                                    64

 6) Measuring tools.                                    65

                           Chapter-III

 1) Result & discussion with graphs & charts.

          68

 2) Summary, conclusion, & a proposed action plan with resource

    requirements and projected benefits to the organization.

          84



                           Chapter-IV

 1) Appendix

    Questionnaire                                       88

    Weekly Reports

 2) Bibliography                                               92




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                Allianz Unit Link Insurance Plan”
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                Allianz Unit Link Insurance Plan”
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Industry overview

A brief history of the Insurance sector

The business of life insurance in India in its existing form started in India

in the year: -

1818             With the establishment of the Oriental Life Insurance

                 Company in Calcutta. Some of the important milestones in

                 the life insurance business in India are:

1912             The Indian Life Assurance Companies Act enacted as the

                 first statute to regulate the life insurance business.

1928             The Indian Insurance Companies Act enacted to enable the

                 government to collect statistical information about both



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                 Allianz Unit Link Insurance Plan”
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              life and non-life insurance businesses

1938          Earlier legislation consolidated and amended to by the

              Insurance Act with the objective of protecting the interests

              of the insuring public

1956          By the mid-1950s, there were around 170 insurance

              companies in the country's life insurance scene. However,

              in the absence of regulatory systems, scams and

              irregularities were almost a way of life at most of these

              companies


As a result, the government decided nationalizes the life assurance

business in India. The Life Insurance Corporation of India was set up in

1956 to take over around 250 life companies. 245 Indian and foreign

insurers and provident societies taken over by the central government

and nationalized. LIC formed by an Act of Parliament, viz. LIC Act.


For years thereafter, insurance remained a monopoly of the public sector.

It was only after seven years of deliberation and debate - after the RN

Malhotra Committee report of 1994 became the first serious document

calling for the re-opening up of the insurance sector to private players --

that the sector was finally opened up to private players in 2001.


The Insurance Regulatory & Development Authority, an autonomous

insurance regulator set up in 2000, has extensive powers to oversee the

insurance business and regulate in a manner that will safeguard the

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                 Allianz Unit Link Insurance Plan”
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interests of the insured.




INSURANCE SECTOR REFORMS


Due to immense growth in the insurance sectors the regulations were

introduced. In 1993,Malhotra Committee headed by former Finance

Secretary and RBI Governor was formed to evaluate the Indian insurance

industry and give its recommendations. After this committee the

regulatory body for insurance sector was formed with the name of IRDA.


INSURANCE REGULATORY AND DEVELOPMENT AUTHORITY (IRDA)


IRDA has been formed as an authority to protect the interests of

insurance policies, to regulate, promote and ensure orderly growth of

insurance Industry and for matters connected therewith of incidental

thereto.




Composition of Authority under IRDA Act, 1999

As per the section 4 of IRDA Act of 1999, The Authority is a ten-member
team consisting of..

   1) A Chairman
   2) 5 Whole team Members
   3) 4 part time members



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                 Allianz Unit Link Insurance Plan”
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Duties, Powers and Functions of IRDA


Section 14 IRDA Act, 1999 lays down the duties, powers and functions of

IRDA

   1. The Authority has the duty to regulate, promote and ensure orderly

       growth of the Insurance business and re- insurance business.

   2. This Include -

          a) Issue to the applicant a certificate of registration, renew,

             modify, Withdraw, suspend or cancel such registration.

          b) Protection of interests of the policy holders in matter

             concerning assigning of policy, nomination by policyholders,

             insurable interest, settlement of insurance claim, surrender

             value of policy and condition of contracts of insurance.

          c) Specifying the code of conduct and practical training for

             intermediary or insurance intermediaries and agents

   3. Specifying the code of conduct for surveyors and loss assessors.

   4. Promoting efficiency in the conduct of insurance business.

   5. Promoting and regulating professional organization connected with

       insurance and reinsurance business.

   6. Levying      fees and other charges for carrying out the purposes of

       this act.

   7. Calling      from   information   from,   undertaking   inspection   of,

       conducting enquiries and investigation including audit of the

       insurers, intermediaries and other organization connected with the

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      insurance business

   8. Control and regulation of the rates, advantages, terms and

      condition

   9. Specifying the form and manner in which books of accounts shall

      be maintained and statement of account shall be rendered by

      insurers and other intermediaries.

   10.      Regulating investment of funds by insurance companies.

   11.      Regulating maintenance of margin of solvency.

   12.      Adjudication of disputes between Insurers and intermediaries

      or insurance intermediaries.

   13.      Supervising the functioning of the Tariff Advisory Committee.

   14.      Specifying the % of Premium, Income of the insurer to finance

      schemes for promoting and regulating professional organizations

   15.      Specifying the % of Life Insurance Business and general

      Insurance Business to be undertaken by the Insurer in the rural or

      social sector.



The IRDA since its incorporation as a statutory body has been framing

Regulations and registering the private sector insurance companies. IRDA

being an Independent statutory body has put a framework of globally

compatible regulations.




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                 Allianz Unit Link Insurance Plan”
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                          Indian Insurance Sector

The Insurance sector in India governed by Insurance Act, 1938, the Life

Insurance Corporation Act, 1956 and General Insurance Business

(Nationalization) Act, 1972, Insurance Regulatory and Development

Authority (IRDA) Act, 1999 and other related acts.



INSURANCE COMPANIES:

In the private sector 12 life insurance and 6 general insurance companies

have been registered.



      LIFE INSURERS



         Public Sector

          Life Insurance Corporation of India




LIFE INSURANCE CORPORATION OF INDIA (LIC)



An Act of Parliament, viz., Life Insurance Corporation Act, formed Life

Insurance Corporation of India (LIC) in September 1956, with capital

contribution from the Government of India.



The objective was: to conduct the business with the utmost economy, in

a spirit of trusteeship; to charge premium no higher than warranted by

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strict actuarial considerations; to invest the funds for obtaining maximum

yield for the policy holders consistent with safety of the capital; to render

prompt and efficient service to policy holders, thereby making insurance

widely popular.



Since nationalization, LIC has built up a vast network of 2,048 branches,
100 divisions and 7 zonal offices spread over the country. The Life
Insurance Corporation of India also transacts business abroad and has
offices in Fiji, Mauritius and United Kingdom.




      CURRENT SCENARIO OF THE INSURANCE INDUSTRY
Innovative products and aggressive distribution have become the say of

the day. Indians, have always seen life insurance as a tax saving device,

are now suddenly turning to the private sector that are providing them

new products and variety for their choice.




PRIVATISATION:

     There were various reasons given by the government to nationalize

the insurance sector was to take insurance to the mass, facilitate the flow

of long term funds (which insurance companies, by virtue of the business

they are in, have ready access to) into development of infrastructure in

the country, and safe guard the interest of the policy holders. Towards

this end, state insurers did develop the insurance sector, though most

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experts believe that these monopolies could have done much, much more.

      In the early nineties is, the government went on a reforms binge

and started loosing controls on Indian industry. In 1993 the government

appointed the Malhotra committee headed former RBI governor

R.N.Malhotra, to draw up a blue print for insurance sector reforms. The

panel submitted its report a year later, recommending privatization,

backed by stiff entry guidelines and stringent regulations, so as to avoid

repeat per nationalization free for all.

             The insurance regulatory and development authority (IRDA)

was founded to regulate the sector and over see the process of

privatization. In 2000, the IRDA started giving out licenses, and a year

later, the first of the private players started operation. The wheel had

come full circle.

       Under state control, the insurance sector, both life and

non-life ,grew steadily. Still, Indians are not adequately insured and lag

behind most countries. Total insurance penetration (insurance premium

as a percentage of gross domestic product) is dismal when compared to

its economic standing. Just 2% of the population has some of life

insurance.




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                 Allianz Unit Link Insurance Plan”
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           LIFE INSURANCE COMPANIES IN INDIA & THEIR
                   MARKET SHARE (as per march-06):

  INDIAN        FOREIGN      COUNTRY      INSURER           WEBSITE        MARKET

PROMOTER       PROMOTER                                                    SHARE

Bajaj Auto     Allianz AG    Germany    Bajaj Allianz    bajajallianz.co    7.56

                                       Life Insurance          .in

   ICICI       Prudential      USA          ICICI        iciciprulife.co    7.35

                                       Prudential Life         m

                                         Insurance

   HDFC         Standard       UK          HDFC          hdfcinsurance      2.9

                  Life                 Standard Life          .com

                                         Insurance

    SBI        Cardif (arm   Canada       SBI Life        sbilife.co.in     2.3

                 of BNP                  Insurance

                paribas)

Aditya Birla    Sun Life     Canada    Birla Sun Life    birlasunlife.co    1.9

  Group                                  Insurance             m

   TATA                        USA                       tata_aig.com       1.3


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                       Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA

               Internationa                 Insurance

                l Group

 Max India      New York        USA       Max New York     Maxnewyorklif    1.2

                   life                   life insurance       e.com

Dabur India     Aviva Plc       USA         Aviva Life     avivaindia.co    1.1

                                            Insurance            m

   Kotak       Old Mutual     Australia       Kotak        Omkotakmahi      1.1

 Mahindra          Plc                    Mahindra Old       ndra.com

  finance                                 Mutual Funds

Vysya Bank     ING Group      Netherlan   INGVysya Life    ingvysyalife.c   0.8

                                 ds         Insurance           om

 Reliance      Amp Sanmar     Australia   Reliance life    Relianceindia.   0.5

                                            insurance           com

 Jammu &         Met life       USA          Met life      Metlifeindia.c   0.4

  Kashmir       insurance                                       om

   bank

Sahara India      None          India     Sahara India      Sahara India    0.1

  Shriram        Sanlam          S.A       Sriram life     Sriramlife.com   0.0

                                            insurance

Government        None          India     Life insurance   Licindia.com     71.4
                                           corporation
  of India                                      (LIC)




       “A study on customer awareness to enhance market share of Bajaj 17
                       Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA




Literature Review:

      The project report on “A study on customer awareness to enhance

market share of Bajaj Allianz Unit Link Insurance Plan” in Hubli. I through

under took the project by the help of BAJAJ ALLIANZ Life Insurance Ltd.

Sales team manager Chandru. A.Kallanagoudar



Body of the Report:

       Primary data was collected by administration questionnaire of 100

customers. The questionnaire was specially framed to meet the

requirement of the survey and the following details.

      Direct contact was made with the respondents through random

sample to collect the needful information with reference to our objective

as per to meet the survey requirement.



Interview technique:


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                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA
      Direct personal interview was conducted throughout project using

direct structured and self-administrative questionnaire.



Conclusion & Recommendation:

       Analysis was based on the result of the research conducted and

the recommendations are based on the analysis.




Limitation :

         The major limitation of the project was time frame.

STATEMENT OF THE PROBLEM
         “A study on customer awareness to enhance market share of

               Bajaj Allianz Unit Linked Insurance Products”.



  Management Problem:

In the project the management problem is the ULIP’s is new in the market

& the lot of people are don’t know about the ULIP’s the management

wants the improve market share of ULIP’s.




Advantages of investing in ULIP:




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                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA
ULIPs have been selling like proverbial `hot cakes' in the recent past and

they are likely to continue to outsell their plain vanilla counterparts going

ahead. So what is it that makes ULIPs so attractive to the individual is, as

follows




1.Insurace cover plus savings: ULIP serve the purpose of providing life

insurance combined with savings at market-linked returns. To that extent,

ULIPs can be termed as a two-in-one plan in terms of giving an individual

the twin benefits of life insurance plus savings. This is unlike comparable

instruments like a mutual fund for instance, which does not offer a life

cover.




2.Multiple investment options: ULIP offer a lot more variety than

traditional life insurance plans. So there are multiple options at the

individual's disposal. . ULIPs generally come in three broad variants:


         Aggressive ULIPs (which can typically invest 80%-100% in equities,

         balance in debt)



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                 Allianz Unit Link Insurance Plan”
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        Balanced ULIPs (can typically invest around 40%-60% in equities)


        Conservative ULIPs (can typically invest up to 20% in equities)


Although this is how the ULIP options are generally designed, the exact

debt/equity allocations may vary across insurance companies. Individuals

can opt for a variant based on their risk profile. For example, a 30-Yr old

individual looking at buying a life insurance plan that also helps him

build a corpus for retirement can consider investing in the Balanced or

even the Aggressive ULIP. Likewise, a risk-averse individual who is not

comfortable with a high equity allocation can opt for the Conservative

ULIP.


3.Flexibility

Mutual Funds also offer hybrid/balanced schemes that allow an individual

to select a plan according to his risk profile. The difference lies in the

flexibility that ULIPs afford the individual. Individuals can switch between

the ULIP variants outlined above to capitalize on investment opportunities

across the equity and debt markets. Some insurance companies allow a

certain number of `free' switches. This is an important feature that allows

the informed individual/investor to benefit from the vagaries of

stock/debt markets. For instance, when stock markets were on the brink

of 7,000 points (Sensex), the informed investor could have shifted his

assets from an Aggressive ULIP to a low-risk Conservative ULIP.



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                 Allianz Unit Link Insurance Plan”
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Switching also helps individuals on another front. They can shift from an

Aggressive to a Balanced or a Conservative ULIP as they approach

retirement. This is a reflection of the change in their risk appetite, as they

grow older.


4. Works like an SIP: Rupee cost-averaging is another important benefit

associated with ULIPs. With an SIP, individuals invest their monies

regularly over time intervals of a month/quarter and don't have to worry

about `timing' the stock markets. As a matter of fact, even the annual

premium in a ULIP works on the rupee cost-averaging principle. An

added benefit with ULIPs is that individuals can also invest a one-time

amount in the ULIP either to benefit from opportunities in the stock

markets or if they have an investible surplus in a particular year that they

wish to put aside for the future.


The chart below shows how ULIP can meet multiple needs at different life

stages.


                       Integrated Financial Planning

                   Starting a job,      Recently      Married, with

                        Single        married, no          kids

                      individual          kids




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                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA

     Your      Low              Reasonable        Higher

     Need      protection,      protection, still protection, still

               high asset       high on asset     high on asset

               creation and     creation          creation but

               accumulation                       steadier

                                                  options,

                                                  increase

                                                  savings for

                                                  child

     Flexibility Choose low     Increase death Increase death

               death benefit,   benefit, choose benefit, choose

               choose           growth/balanc balanced

               growth/balanc ed option for        option for

               ed option for    asset creation    asset creation.

               asset creation                     Choose riders

                                                  for enhanced

                                                  protection. Use

                                                  top-ups to

                                                  increase your

                                                  accumulation




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                Allianz Unit Link Insurance Plan”
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Kids going to      Higher studies for child,    Children independent,

school, college            marriage            nearing the golden years

    Higher           Lump sum money for        Safe accumulation for the

Protection, high     education, marriage.       golden yrs.Considerably

   on asset        Facility to stop premium    lower life insurance as the

 creation but        for 2-3 yrs for these        dependencies have

    steadier            extra expenses                 decreased

   options,

  liquidity for

   education

   expenses

  Withdrawal         Withdrawal from the          Decrease the death

   from the           account for higher        benefit-reduce it to the

account for the      education/marriage        minimum possible. Choose

   education        expenses of the child.      the income investment

 expenses of       Premium holiday-to stop     option. Top-ups form the

   the child         premium for a period         accumulation (with

                   without lapsing the policy reduced expenses) for the

                                                    golden yrs cash

                                                     accumulation



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                 Allianz Unit Link Insurance Plan”
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Because of their flexibility to adjust to different life stage needs, ULIPs fit

in very well with financial planning efforts.




Limitation:

1. It is prudent to make equity-oriented investments based on an

established track record of at least three years over different market

cycles. ULIPs may not fulfill this criterion in near future.



2. Insurance and savings are two different goals and it is better to

address them separately rather than bundle them into a single product. A

combination of a term plan and a mutual fund could give better results

over the long term.



3.The free hand given to ULIPs might prove risky if the timing of exit

happens to coincide with a bearish market phase, because of the

inherently high equity component of these schemes.




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                 Allianz Unit Link Insurance Plan”
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4. An initial allocation charge is deducted from investor premiums for

selling, marketing and broker commissions. These charges could be as

high as 65 per cent of the first year premiums. Premium allocation

charges are usually very high (5-65 per cent) in the first couple of years,

but taper off later. The high initial charges mainly go towards funding

agent commissions, which could be as high as 40 per cent of the initial

premium as per IRDA regulations.



The charges are higher for a linked plan than a non-linked plan, as the

former require lot more servicing than the latter, such as regular

disclosure of investments, switches, re-direction of premiums,

withdrawals, and so on. Insurance companies have the discretion to

structure their expenses structure whereas a mutual fund does not have

that luxury. The expense ratios in their case cannot exceed 2.5 per cent

for an equity plan and 2.25 per cent for a debt plan respectively. The lack

of regulation on the expense front works to the detriment of investors in

ULIPs.



5. The front-loading of charges does have an impact on overall returns as

investors lose out on the compounding benefit. Insurance companies

explain that charges get evened out over a long term. Thus investors are

forced to stay with the plan for a longer tenure to even out the effect of

initial charges as the shorter the tenure, the lower will be the investor real


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returns.




6. In effect, when investor lock in their money in a ULIP, despite the

promise of flexibility and liquidity, investor will stuck with one fund

management style. This is all the more reason to look for an established

track record before committing investor hard-earned money.



7. Investor life cover charges would depend on the accumulation in

investor investment account. As accumulation increases, the amount at

risk for the insurance company decreases. However, with increasing age,

the cost per Rs 1,000 sum assured increases, effectively increasing policy

holder overall insurance costs.




8. It would deal with the fact that expenses on ULIPs were on the higher

side in the initial years and therefore; the exit option would hardly prove

to be beneficial for the investors.




9. ULIP face tough competition from mutual funds, which are short-term

instruments. Hence, a liquidity option makes ULIPs as attractive but

because of the high front-end charges on policy, investor may not be left

with much to withdraw at the end of 3 years.

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                 Allianz Unit Link Insurance Plan”
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Scope of the study:

       The research was undertaken to gather information from the

respondent to know exactly how many people aware of ULIPs in Hubli city

and the study is restricted within the city.



   The reason for confining the scope of the research in Hubli were.

   2) One of the fast growing city in Karnataka and represents huge

      market for scope with more than 90 lakhs people.

   3) Hubli is one of the commercial areas .

   4) It is a place where the small and large industries are located .with

      the more increase population and there style more people are

      conscious about the their lives.




   Objectives:

         1. To study the awareness level of Bajaj Allianz ULIPs with view

            to recommend measure to improve market share.

         2. To find vital communication media.




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       3. To know the factors that influence investors while taking

          investment decisions.

       4. To find potential market for ULIPs.




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               1. ORGANISATION PROFILE:

  Bajaj Group

    A STRONG INDIAN BRAND- HAMARA BAJAJ
    One of the Largest 2 & 3 wheeler manufacturer in the world .

    21 million + vehicles on the roads across the globe

    managing funds of over Rs5200crore




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    Bajaj Auto finance one of the largest auto finance companies in

    India Rs5934cr turnover and profits after tax of 732cr in 2004-05

    Bajaj group ,a Rs. 8,000 crore group ,a household name in India

    with a strong brand image and brand loyalty.

    Bajaj Group is synonymous with quality and customer focus.

    Bajaj Auto is a Rs.4,000 crore auto giant.

    4th largest in the world.

    Has over 15,000 employees.




Allianz Group

    Allianz Group is one of the world's leading insurers and

    financial services providers

    Founded in 1890 in Berlin,



    Allianz is one of the leading global insurance companies

    headquartered in Munich, Germany .

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    Established in 1890 ,more than 110 years of experience in

    insurance.

    Allianz has over 700 subsidiaries and approximately 1,81,000

    employees worldwide.

    Allianz global network extends to over 70 countries in:

       o Europe .

       o South and Northern Americas.

       o Africa.

       o Middle East.

       o Asia Pacific.



    World largest insurance company by revenue 520353cr

    worldwide 2nd gross written premium 477930cr

    3rd largest assets under management(AUM) and largest insurance

    companies AUM of Rs9594200cr.

    11th largest corporation in the world



    50% global business from life insurance close to 60 million lives

    insured globally.

    Allianz’ shares are treated at the 5 leading international stock

    exchanges:

                 Frankfurt.

                 London .


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               Paris.

               Zurich.

               New York.

    Insurance to almost half of the Fortune 500 companies.




 Bajaj Allianz life Insurance




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     Bajaj Allianz life Insurance Company Limited is a joint venture between Bajaj Auto

Limited and Allianz AG of Germany. Both enjoy a reputation of expertise, stability and

strength.




             Bajaj Allianz General Insurance received the Insurance Regulatory and

Development Authority (IRDA) certificate of Registration (R3) on May 2nd, 2001 to

conduct General Insurance business (including Health Insurance business) in India. The

Company has an authorized and paid up capital of Rs 110 crores. Bajaj Auto holds 74%

and the remaining 26% is held by Allianz, AG, Germany.



Key Achievements in FY 2005-06 :

• No.1 Pvt Life Insurer FY 2006-06. Leading by Rs. 78 Cr.

• No.1 Pvt Life Insurer in Retail Business. Leading by Rs. 339 Cr.


• Whopping growth of 216% for the FY 2005-06

• Have sold over 13,00,000 policies to satisfied customers



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• Is backed by a network of 550 offices spanning the country

• Accelerated Growth


         Fiscal Year               No of policies sold in FY   GWP in FY

    2001-2002 (6mths)                       21,376              Rs 7 cr.

         2002-2003                         1,15,965             Rs 69 cr.

         2003-2004                         1,86,443            Rs 221 cr.

         2004-2005                         2,88,189            Rs 1002 cr.

         2005-2006                         7,81,685            Rs 3134 cr.




       Assets under management Rs 3,324 cr.

       Shareholder capital base of Rs 500 cr.




Company punch line
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Mission:

           As a responsible customer focused market leader, we will strive

to understand the insurance needs of the consumers and translate it into

affordable products that deliver value for money.



Why Bajaj Allianz Life Insurance:

The Bajaj Allianz Difference

      Business strategy aligned to clients’ needs and trends in Indian and

      global economy / industry.

      Internationally experienced core team, majority with local

      background.

      Fast, decentralized decision-making.

      Long-term commitment to market and clients.



           Shareholder in Bajaj Allianz life insurance company:

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                             Bajaj Auto Limited

Bajaj Auto Limited is the largest manufacturer of two and three –wheelers

in India and also one of the largest manufacturers in the world. Bajaj Auto

has been in operation for over 55 years. As a promoter of Bajaj Allianz

General Insurance Company Ltd., Bajaj Auto has the following to offer.

      Vast distribution network.

      Knowledge of Indian consumers.

      Financial strength and stability to support the insurance business.




   CHANNEL PARTNERS

              Bancassurance Vantage




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UNIT LINKED INSURANCE PLAN OR MARKET LINKED
                           INSURANCE PLAN (ULIP).


INTRODUCTION TO ULIP


ULIP came into play in the 1960s and became very popular in Western

Europe and Americas. The reason that is attributed to the wide spread

popularity of ULIP is because of the transparency and the flexibility which

it offers. As times progressed the plans were also successfully mapped

along with life insurance need to retirement planning. In today’s times,

ULIP provides solutions for insurance planning, financial needs, financial

planning for children’s future and retirement planning. Features of ULIP

distinguish itself through the multiple benefits that it provides to the

consumer. The plan is a one-stop solution providing: Life protection·

Investment and Savings· Flexibility- Adjustable Life Cover- Investment

Options· Transparency· Options to take additional cover against- Death

due to accident- Disability- Critical Illness- Surgeries· Liquidity.



ULIP distinguishes itself through the multiple benefits it provides to the

policyholders. These plans are designed with a view to help the

customers to utilize the market opportunities by investing in the share

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market, capital market and at the same time have the facility of Death

Benefit and Maturity Benefit.




Meaning


  It is a plan, which provides Life Insurance, and here policy value at any
  time varies according to the value of the underlying asset at that time.
It is a plan that provides the client with the benefit of protection and
flexibility.


An ULIP plan works as a one-stop advantage for the policyholder. It gives
the policyholder a wholesome advantage of integrated financial planning.




                          STRUCTURE OF ULIP: -


                                          ULIP



                           CONTRIBUTION



                            LESS- CHARGES




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                                             LIFE COVER
                  AllianzAS
           REPRESENTED    Unit Link Insurance Plan”
                 NAV
SAAB MARFIN MBA




NAV CONCEPT


It exhibits the value (or the price) that one has for his investment or one
will have to pay for his investment.


As, the investment made by different people are different, the value (or
the price) is the expressed in per unit terms. It helps in knowing the value
of Insurance at any point of time.


Technical Calculation of NAV: -




UNIT Value = (Total market Value of all assets invested less expenses
related
                   to Investment management / Total no. of outstanding
units)


Factors affecting NAV:


Market Value of investment portfolio, Number of Units, Expenses and
Investment Income.

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Ex: If 2,00,000 /- has been accumulated in the equity fund and the no. of
units issued is 10,000 /- then the NAV of the equity fund is: -


                        2,00,000 / 10,000 = Rs 20 / -


As the equity market develop the fund grows from 2,00,000 / - to
220,000/-
Now the NAV = 2,20,000 / 10,000 = Rs 22 / -
If among these 10,000 units the policyholder has 5000 units then the
value of investment as of now is Rs 1,10,000.
Thus a unit linked plan actually tells, what is the value of the fund


.BASIC FEATURES OF ULIP



   1. Life protection
   2. Investment and savings
   3. Flexibility
   4. Transparency
   5. Added Benefits
         a) Death due to accident
         b) Any kind of disability
         c) Critical illness
         d) Surgeries
   6. Liquidity
   7. Tax Planning
   8. Adjustable Life Cover
   9. - Investment Options




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-




    1) LIFE PROTECTION




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    The graph shows the various needs of the customer at different
    point of time, individuals needs differ and his need for life
    protection fluctuates. ULIP satisfies the varying needs of the
    customer      providing him with more and more protection as and
    when he requires, by allowing the policyholder to increase or
    decrease the death benefit.
    It is usually multiple of the contribution being paid, which ensure
    that the contribution is adequate enough to provide life protection.
    And is also able to maintain a sem balance between protection and
    savings.




 2) INVESTMENTS AND SAVINGS


    ULIP provides the client with option of investing as per his risk
    appetite and gets returns accordingly. These various options
    available for an individual to make investment in comparatively
    high risks instruments and get high returns. Below shown is a
    graph illustrating the various investment options for a client.



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         Risk
    Example 1: Here are four types of funds in which a client can invest.
    In each case the risk goes on increasing with the type of fund. The
    client has an option to shift as the risk and return orientation
    changes (Switch).


 3) FLEXIBILITY


    The client has an option to choose the amount of sum assured and
    the premium amount he is capable of paying. In case of certain
    plans of ULIP the client is allowed to choose the premium.




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    Eg: Lifetime and Lifetime I the client has a flexibility to decide the
    life cover according to his financial needs, independent of premium
    selected.




    Following points enumerate the flexibility feature of ULIP




       a) Increase in death benefit.


          As life cycle changes of a client he passes through various
          risks and responsibilities. He can increase or decrease the
          death benefit accordingly.


       b) Decrease in death benefit.


          If the client is unable to pay the same amount of premium he
          can decrease the death benefit with certain conditions
          applying according to the particular plans.


       c) Premium holiday


          After paying the premium regularly for 3 years from the
          starting date of the policy the client can take a premium
          holiday if he is unable to pay a particular premium due. On
          returning from the premium holiday the client can pay the
          previous premiums if he desires or continue from that date.


       d) Choice of fund.


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            There are four kinds of funds available for a client of ULIP. He
            has an option to switch between these four funds. He can
            either choose only one or invest in all four depending on his
            risk tolerance.

    Plan          Plan objective          Risk    Investment pattern
    Maximiser High growth and High                Equity and equity
    (Growth)      capital                         related securities:
                  appreciation over               Max    90%,   Debt,
                  a long terms                    money market and
                                                  cash: Min 10%
    Balancer      Balance of capital Average      Equity and equity
    (balanced) appreciation and                   related securities:
                  study         returns           Max    40%,   Debt,
                  over      a     long            money market and
                  terms                           cash: Min 60%
    Preserver     Equal balance of Low            Debt   instrument:
                  capital                         Max 50%
                  appreciation and                Money market and
                  study         returns           cash: Min 50%
                  over a long term
    Protector     Study         returns Moderate Debt    instrument:
    (Income)      over a long term.               Max 100%
                                                  Money market and
                                                  cash: Max 25%


           e) Switch between the funds


            The policyholder has a choice two reallocate the premium
            paid by him on every premium policy anniversary. He can
            switch between the above four funds to avail the advantages

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          of market fluctuations.


          f) Top ups


          Some times the client may have surplus amount after his
          expenses. ULIP allows him to save that amount by investing
          in the insurance he can avail the benefit of top up by paying
          extra premium, which will be invested in the share market by
          the   insurer   company.     The   client   gets   expert   fund
          management. The policyholder is allowed to do as many top
          ups in the tenure of plan.


         g) Premium redirection


          The policyholder is allowed to reallocate the premium paid
          each time to different fund structure. Thus whenever the
          premium is due (As per the premium payment mode), he can
          redirect the current premium into different asset allocations
          than the previous time. This helps the policyholder to
          optimize the funds in accordance to market with out using
          the switch option.


       e) Assignment option


       The policyholder can assign the policy to any of the nominees or
       any bank in case he has taken a loan on the title of the policy.
       Unfortunately if something happens to the policyholder then the
       insurer will repay the loan taken by the client to the extent of
       premium paid.


      4) Transparency

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    ULIP products are transparent in terms of, the policyholder is aware
    of where his contribution is being allocated. The policyholder is
    aware of the various charges charged to him.
    The Various charges of the ULIP are: -
    a) Contribution related Charges- Running expenses of the policy
    b) Administrative Charges- Issuance cost, distribution costs etc
    c) Fund Management Fee- cost of being and selling the various
       financial instruments for various funds.
    d) Mortality Charges: cost of providing life protection.
    e) Rider charges: cost of other protection charges.
    f) Surrender charges: cost to cover initial expenses.
    g) Bid offer charges: difference between the offer price of units and
       the selling price i.e. bid price of units. It covers the cost of
       selling the policy.
    h) Transaction specific charges: cost of changing funds, toping up
       the investment component or withdrawals
       Daily NAV: A feature that lets us know on a daily bases, how the
       money in insurance plan is growing.


        5) ADDED BENEFITS


       To get extra protection ULIP provides the          policyholder the
    advantage of rider attachments.
       a. Death due to accident (ADBR)
       b. Disability (ABR)
       c. Critical Illness (CIBR)
       d. Surgeries (MSAR) (Now discontinued)


 6) LIQUIDITY


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    The feature makes ULIP a marketable plan. The policyholder has an
    option of withdrawals in case if need arises. ULIP provides easy
    access to the money as and when the policyholder may requires.
    There are two types of withdrawal options.
    a) Partial                              b) complete
     The value of withdrawal reduces the death benefit by same amount.
    This facility can be avail only after three full premium payment
    years are completed. The minimum worth of this units and a
    maximum where in at least Rs. 10000/- worth units remain in all
    the funds put together.




 7) TAX PLANNING


    This is another feature of ULIP that motives the policyholder to
    invest in the insurance plans. They usually invest to avail the tax
    benefit. Regulation in India allows tax benefits in the contribution
    paid under section 88, contribution paid for health riders critical
    illness and major surgical is allowed tax benefits under section 80D,
    as per the prevailing tax laws.


    Maturity benefits are tax free under section 10(10) D, provided life
    come is at least 5 times of the annual contribution paid.
    Death benefit is tax free under section 10(10) d.
    With so many tax benefits available in one instrument ULIP tends to
    be an intelligent tax-planning tool.
                       Working of a ULIP Plan
                    Life rime regular Premium


       Allocated                            Part of the
       Premium                              Premium towards
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         Allotment of             Insurance           to the
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For Example
A client put in regular contribution of Rs.20, 000 /-. From this amount
a % is deducted as contribution.
Therefore if the contribution related expense is 40% - Rs.8000/- will be
deducted as contribution charges.
The amount that is now available is Rs.20000-8000=12000/-


Now, if the client who is available is aged 30 years were to take a life
cover of 500,000/- then mortality (1.50/- per thousand at the age of 30)
charge of 750 /- will be deducted.
This amount will provide life cover to the policy. The remaining amount
of –11250/- will be invested in any one of them or all of them.


The Investment is shown in terms of units. Thus if client invests in debt
fund and the NAV of the debt fund is Rs. 15/-(market price) then the no.
of   units   that   the   client   will   get   is   11,250/15=750.   For   this


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investment-fund management fee will be charged and the charges for
maintaining the policy an administrative charge are levied.



   Are ULIPs similar to mutual funds?.

             In structure, yes; in objective, no. Because of the high

   first-year charges, mutual funds are a better option if you have a

   five-year horizon.

             But if you have a horizon of 10 years or more , then ULIPs

   have an edge. To explain this further a ULIP has high first –year

   charges towards acquisition (including agents commissions).

           As a result, they find it difficult to outperform mutual funds in

   the five years. But in the long term, ULIP managers have advantages

   over mutual funds managers.

   Since policyholder premium come at regular intervals, investments can

   be planned out more evenly.

          Mutual fund managers cannot take a similar long term view

   because they have bulk investors who can move money in and out of

   schemes at short notice.

   Which is better, unit-linked or ‘Traditional plan’?

        The two strong arguments in favor of unit-linked plans are that

   –the investor knows exactly what is happening to his money and

   two ,it allows the investor to choose the assets into which he wants his

   funds invested.



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     A traditional ‘with profits,’ on the other hands, is a black box and

 a policyholder has little knowledge of what is happening. An investor

 in a ULIP knows how much he is paying towards mortality,

 management and administration charges.

 He also knows where the insurance company has invested the money.

 The investor gets exactly the same returns that the fund earns, but he

 also bears the investment risk. The transparency makes the product

 more competitive .So if you are willing to bare the investment risk in

 order to generate a higher return on your retirement funds, ULIPs are

 for you.

      Traditional ‘with profits’ policies too invest in the market and

 generate the same

 Returns prevailing in the marker. But here the insurance company

 evens out returns to ensure that policyholders do not lose money in a

 bad year. In that sense they are safer. ULIPs also offer flexibility. For

 instance, a policyholder can ask the insurance

 Company to liquidate units in his account to meet the mortality

 charges if he is unable to pay any premium installment.

       This eats into his savings, but ensures that the policy will

 continue to cover his life.




 Why do insurers prefer ULIPs?


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           Insurers love ULIPs for several reasons. Most important of all,

 insurers can sell these policies with less capital of their own than what

 would be required if they sold traditional policies.

       In traditional ‘with profits’ policies, the insurance company bears

 the investment risk to the extent of the assured amount .In ULIPs, the

 policyholder bears most of the investment risk.

      Since ULIPs are devised to mobilize savings, they give insurance

 companies an opportunity to get a large chunk of the asset

 management business, which has been traditionally dominated by

 mutual funds.

 Are unit-linked insurance plans good?

          Most insurers in the year 2004 have started offering at least a

 few unit-linked plans . Unit-linked life insurance products are those

 where the benefits are expressed in terms of number of units and unit

 price. They can be viewed as a combination of insurance and mutual

 funds.

          The number of units that a customer would get would depend

 on the unit price when he pays his premium. The daily unit price is

 based on the market value of the underlying assets (equities, bonds,

 government securities, etc) and computed from the net asset value.

           The advantage of unit –linked plans is that they arte simple,

 clear, and easy to understand. Being transparent the policyholder gets

 the entire upside on the performance of his fund .Besides all the


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   advantages they offer to the customers, unit-linked plans also lead to

   an efficient utilization of capital.

           Unit –linked products are exempted from tax and they provide

   life insurance. Investor welcome these products as they provide capital

   appreciation even as the yields on government securities have fallen

   below 6 percent , which has made the insurers slash payouts.

         According to the IRDA, a company offering unit-linked plans

   must give the investor an option to choose among debt, balanced and

   equity funds. If you opt for a unit-linked endowment policy, you can

   choose to invest your premiums in debt, balanced or equity plans.

           If you choose a debt plan, the majority of your premiums will

   get invested in debt securities like gilts and bonds. If you choose

   equity, then a major portion of your premiums will be invested in the

   equity market. The plan you choose would depend on your risk profile

   and your investment needs.

             The ideal time to buy a unit-linked plan is when one can

expect long term                          growth ahead . This is especially so if

one also believes that current market values (stock valuations ) are

relatively low.

       So if you are opting for a plan that invests primarily in equity , the

buzzing market could lead to windfall returns. However , should the buzz

die down , investors could be left stung.




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           If one invests in a unit-linked pension plan early on , say when

one is 25, one can afford to take the risk associated with equities , at

least in the plan’s initial stages. However ,as one approaches retirement

the quantum of returns should be subordinated to capital preservation.

At this stage , investing in plan that has an equity tilt may not be a good

idea.

        Considering that unit-linked plans are relatively new launches, their

short history does not permit an assessment of how they will perform in

different phases of the stock market. Even if one views insurance as a

long term commitment, investments based on performance over such a

short time span may not be appropriate.



             Allianz Bajaj launches its first unit linked policy.

          Allianz Bajaj Life Insurance Company has launched Unit Gain , the

company’s first unit linked policy. Unit Gain allows customers to combine

the benefits of life insurance with higher investment returns from equity

and debt markets.

             Unit Gain was launched with a choice of four funds to the

customer- equity, debt, balanced and cash funds. The cash funds comes

with the guarantee that the value of units in the fund will not go down.

        Unit Gain is one of the most flexible unit linked plans in the market,

and allows the customer to change the sum assured during the term of

the policy to match their changing life insurance requirements. Also the


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plan offers a premium holiday feature, where the policy is kept in-force

even when premiums are not paid as long as there are enough units to

cover charges.

      The policy provides customers flexibility in paying additional

premium through single premium top-ups, as well as in increasing the

level of regular premium in later years (along with increase in income). In

addition, the facility of cash withdrawals allows the Bajaj Allianz ULIP’S

products.



Bajaj Allianz ULIP’S products:

1) Unit Gain Regular Premium:

       The Bajaj Allianz unit comes with a host of features to allow you to

have the best of all words –protection and investment with flexibility like

never before.

 Some of the features of this plan are:

   Guaranteed death benefits.

   Choice of 6 investment funds with flexible investment management

   you can change funds at any time.

   Attractive investment alternative to fixed investment securities.

   Provision for full/partial withdrawal any time after 3 full years

   premiums are paid.

   Unmatched flexibility –to match tour charging needs.




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How does the plan work:

      The premiums paid are invested in fund/funds of your choice

(depending on the allocation rate) &unit are allocated depending on the

price of units for the fund/funds.

The value of your policy is the value of units that you hold in the

fund/funds. The insurance cover charges are deducted through monthly

cancellation of units . The funds administration charge and fund

management charge are priced in the unit value.

    Minimum sum assured= 5 times the annual premium.

    Maximum sum assured =y times the annual premium where y will be

    as per the following table.




Age           0-30     31-35      36-40      41-45       46-55        56-60

Group

Y             125      105        75         55          30           20



Important details of “Bajaj allianz unit gain RP” plan

       Minimum age at entry: 0(risk commences at age 7, and ceases after

    age 70)

        Maximum age at entry :60

        The minimum age at entry for all additional benefits is 18 years.

        The maximum age at entry for all additional benefits is 50 years.


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         All additional benefits are available till age 65.

   2) Unit Gain Single Premium:

           The bajaj allianz unit gain SP comes with a host of features to

   allow you to have the best of all worlds- protection and investment

   with flexibility like never before.

Some of the feature of this plan are

Convenient single premium payment, with option to pay top-ups later.

100% of the single premium/top ups are allocated.

Guaranteed death benefits.

Choice of 6 investment funds with flexible investment management you

can with between funds at any time .

Attractive investment alternative to fixed interest securities.

Provision for full/partial withdrawal any time after the single premium is

paid.

Unmatched flexibility – to match your changing needs.

How does the plan works?

          100% of the single premium is invested in a fund/funds. The

value of your choice and unit are allocated depending on the price of

units for the fund/funds the value of your policy is the total value of units

that you hold in the fund/funds . The insurance cover changes are

deducted through monthly cancellation of units. The funds

administration charge and fund management charge are pried in the unit

value.


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       Minimum sum assured =1.01 times the single premium.

       Maximum sum assures =y times the single premium where y will

       be as per the following table.

   Age        0-30        31-35     36-40        41-45   46-60    61-67

   Group

   Y          45          40        25           15      5        1.01



   Important details of the “Bajaj allianz unit gain SP” plan:-

          Minimum age at entry :0(risk commences at age 7, and ceases

          after age 70)

          Maximum age at entry :67

          Minimum single premium :Rs .25000.

          Minimum top-up :Rs 10000.




3) Unit Gain Plus Regular Plan:

           The Bajaj allianz unit gain plus RP comes with a host of

features to allow you to have the best of all words – protection and

investment with flexibility like never before.

Some of the key feature of this plan are

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    Guaranteed death benefit.

    Choice of six investment funds with flexible investment

    management you can change funds at any time .

    Attractive investment alternative to fixed –interest securities.

    Provision for full/partial withdrawals any time after 3 full years

    premium are paid

    Unmatched flexibility –to match changing needs.



 How does the plan work?

          The premium paid are invested in a fund or funds of your

 choice (depending on the allocation rate) and units are allocated

 depending on the price of the units for the fund or funds.

 The insurance cover and administration charges are deducted through

 cancellation of units. The fund management charge is prices in the

 unit value.

        Minimum sum assured = 5 times the annual premium.

        Maximum sum assured = y times the annual premium where y

        will be as per the following table.



    Age        0-30       31-35     36-40     41-45     46-55     56-60

    Group

    Y          125        90        60        40        20        15




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  Important details of the “Bajaj Allianz Unit Gain Plus RP” plan

   Minimum age at entry :0(Risk commences at age 7 and ceases after

   age 70)

   Maximum age at entry :60

   Minimum age at entry for all additional benefits is 18 years.

   The maximum age at entry for additional benefits is 50 years.

   All additional benefits are available till age 65.



4) Unit Gain Plus Single Premium Plan:

      The bajaj allianz unit gain plus Sp comes with a host of feature to

allow you to have the best of all words – protection and investment with

flexibility like never before.

      Some of the key feature of this plan are

      Convenient single premium payment, with option to pay top-ups

      later.

      98% of the single or top-ups are allocated.

      Guaranteed death benefit.

      Choice of five investment funds with flexible investment

      management you can change funds at any time.

      Attractive investment alternative to fixed –interest securities.

      Unmatched flexibility – to match your changing needs.

      Provision for full or partial withdrawal any time after the single

      premium is paid.

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 How does the plan works ?

          98% of the single premium is invested in a funds or funds of

 your choice and units allocated depending on the price of units for the

 fund or funds . The value of your policy is the total value of units that

 you hold in the fund or funds. The insurance cover and fund

 administration charges are deducted through cancellation of units.

 The funds management charge is priced in the unit value.

        Minimum assured =1.01 times the single premium.

        Maximum sum assured = y times the single premium where y

        will be as the following table.

    Age        0-30       31-35     36-40     41-45     46-60     61-69

    Group

    Y          45         35        20        10        5         1.5



    Important details of the “Bajaj Allianz Unit Gain Plus SP” Plan

    Minimum age at entry :0(Risk commence at age 7,and ceases after

    age 70)

    Maximum age at entry :69

    Minimum single premium :Rs. 25000.

    Minimum top-up :Rs .5000.




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5)Unit Gain Life Pension plan:

       With Bajaj Allianz ,you can take control of your future and ensure

a retirement you can look forward to. This plan has been be signed to

take of your retirement and insurance needs, there by providing you with

a comprehensive solution for life time.

There are two packages choose from:

   1. Unit gain life pension regular premium.

   2. Unit gain life pension single premium.

Defending on the amount of premium you want to pay, you choose sum

assure as per the condition given below:

   1. Minimum sum assured =5 times annual/1.01 times single premium.

   2. maximum sum assured =y times the annual/single premium where

      y will be as per the following table:




 “A study on customer awareness to enhance market share of Bajaj 64
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA

  Age          18-30 31-35       36-40     41-45   46-55    55-60     61-65

  group

  Y for        125      90       60        40      20       15        10

  regular

  premium

  Y for        45       35       20        10      5        5         1.5

  regular

  premium




How does the Bajaj Allianz Unit Gain Life Pension Plan Work?

               The premium paid are invested in funds of your choice

(depending on the allocation rate) and unit are allocated depending on

the price of unit for the fund or funds. The value of your policy is the

total value of units that hold in the fund or funds. The insurance cover

and administration charges are deducted through cancellation of units.

The fund management charge is priced in the unit value.

Important details of the “Bajaj Allianz Unit Gain Life Pension” Plan:

                                 Minimum                   Maximum

     Age of entry                     18                        65

  Deferment period                    5                         40

    Age at vesting                    45                        70


 “A study on customer awareness to enhance market share of Bajaj 65
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA


6) Unit Gain Easy Pension Plan:

        With bajaj allianz , you can take control of your future and ensure a

retirement you can look for word to. There are two packages to choose

form:

   1. Unit gain easy pension regular premium.

   2. Unit gain easy pension single premium.



How does the Bajaj Allianz Unit Gain Easy Pension Plan works?

            The premium paid are invested in a fund/funds of your choice

(depending on the allocation rate) and units are allocated depending on

the price of units for fund/funds. The value of your policy is the total

value of units that you hold in the fund/funds. The administration are

deducted through cancellation of units. The fund management is priced

in the unit’s value.



Important details of “Bajaj Allianz Unit Gain Life Pension” Plan:



                                   Minimum                  Maximum

     Age of entry                     18                        65

  Deferment period                     5                        40

    Age at vesting                    45                        70




 “A study on customer awareness to enhance market share of Bajaj 66
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA




              ORGANISATION CHART




                             2.ORGANISATION CHART
                       Bajaj Allianz Life Insurance Company
                                  Bajaj Allianz Life
                                   Insurance



      Agency Channel               Bancassurance             Group and Alternate
“A study on customer awareness to enhance market shareChannel
                                                       of Bajaj 67
                Allianz Unit Link Insurance Plan”
         Branches                              Standard Chartered         Group Employee Benefit
                                                      Bank
SAAB MARFIN MBA




             ORGANISATION CHART OF THE BRANCH


                      BAJAJ ALLIANZ LIFE INSURANCE




CHANNEL                   BANC ASSURANCE             CORPORATE



ZONAL SENIOR customer awareness to enhance market share of Bajaj 68
  “A study on MANAGER
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA




3. SAMPLING:



Sampling: we are taken random sample

Sample size: 100 consumers

Sample unit: collection of data was made from customer that is

respondents



4. RESEARCH DESIGN:



 “A study on customer awareness to enhance market share of Bajaj 69
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA
          The research design chosen was exploratory in nature as it

involved effectives study to determine the awareness of ULIPs and its

products since the population in Hubli city is very vast. It is difficult to

carry out 100% with in a limited time period. Hence sample survey

technique was adopted for the study. Fieldwork was carried out to collect

the necessary data (through schedule questions /personal interview ).



5. DATA COLLECTION METHODS:

          a) Primary data :

                   A structural interview schedule/ questionnaire was

          used as a tool for primary data collection from respondent.

          b) Secondary data:

                     Books Journals, magazines and websites.




6.MEASURING TOOLS:

Data code sheet


S/no Q1     Q2     Q3    Q4     Q5     Q6     Q7     Q8    Q9    Q10 Q11 Q12 Q13
  1  D      H      A     A      A      A      D       E           A   B   A   -
  2  C       E     D     A      A       B      B     D      D     C   B   B   D
  3  D      G      D     A      A      C      C      D      B     A   D   B   D
  4  C      H      D     A      A      D      C      C            C   B   B   A

 “A study on customer awareness to enhance market share of Bajaj 70
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA

5    D    E    D     A     A    A     A     C          B   D     A   -
6    A    A    D     A     A    A     A     B          B   A     A   -
7    C    E    A     A     B    A                          B     B   A
8    D    C    A     A     B                               F     B   A
9    D    B    E     B     A          B                    A     A
10   C    B    B     B     B                               A     A
11   D    D    D     B     B                               A     B   A
12   C    B    A     A     A    A     A     C              A     A
13   B    B    B     A     B    B     B     C              E     A
14   D    B    B     B     B                               A     A
15   D    G    D     A     A    A     C     C              A     B   C
16   D    E    B     A     B    A     A     B         A    A     A
17   D    E    A     A     B    A     E     B         A    A     B   D
18   C    C    E     A     A    A     B     B              A     B   C
19   C    C    E     A     A    C     C     A         A    F     B   A
20   C    B    B     B     B    A           B         A    A     B   A
21   C    B    C     A     A    A     D     B         A    A     A
22   B    H    E     A     A    B     C     B         A    A     A
23   D    H    E     A     A    B     C     A         B    A     B   C
24   D    E    E     A     A    D     C     A         B    A     A
25   D    E    B     A     A    A     C     B         D    C     B   D
26   D    H    E     A     A    B     C     D    D    B    D     A
27   C    E    E     A     A    B     D     A         B    A     A
28   A    H    A     A     A    B     C     D    A    A    B     A
29   D    E    D     A     A    B     C     A         C    F     B   D
30   D    E    E     A     B    D           C         C    D     B   E
31   A    G    E     A     A    C     D     B         B    A     A
32   D    E    A     B     B                               F     B   A
33   C    A    B     A     A          C     B         A    A     A
34   D    E    E     A     A    A     B     B         A    A     A
35   D    C    D     A     A    B     E     C         A    F     A
36   D    B    B     B     B                               B     A
37   D    F    B     B     B                               A     B   B
38   D    E    D     A     B    A           B         A    B     A
39   D    B    B     A     B    D     E     B         A    B     B   B
40   D    B    A     B     B                               A     B   A
41   D    B    B     B     A    D     E     E         B    C     A
42   D    F    A     A     B    A           C         A    A     B   C
43   D    F    E     B     B    C                          F     A


“A study on customer awareness to enhance market share of Bajaj 71
                Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA

44   D    E    B     A     A    A     E     D    C    A    A     B   A
45   D    H    C     A     B    C     E     B         C    F     B   C
46   A    H    E     A     B    A           A         A    C     B   D
47   B    B    D     B     B                               D     B   A
48   C    G    E     A     A    D     A     B         A    D     A
49   B    D    B     A     B    A           A         A    A     B   A
50   B    E    B     A     B    C     A     B         A    A     B   A
51   C    E    D     A     B    A     A     A         A    D     B   A
52   A    E    B     A     B    A     B     B         A    B     B   A
53   C    G    D     A     A    B     B     B         A    A     A
54   B    D    A     A     B    A     A     B         B    F     A
55   D    G    B     B     B                               A     A
56   D    B    A     A     A    A     B     C          B   A     A
57   C    C    D     B     B                               B     B   C
58   D    E    E     A     B    A     A     A         A    C     A
59   C    A    A     A     A    A     A     C         C    A     A
60   B    D    D     A     B    A           C    C    A    D     A
61   D    B    A     B     B                               A     A
62   D    B    B     B     A          D                    A     A
63   C    E    B     A     B    A           A         A    D     B   B
64   D    A    B     A     A    C     A     C         A    A     A
65   B    D    A     B     A          A                    B     A
66   C    H    E     A     A    A     B     B         C    B     B   A
67   A    D    E     A     A    A     C     B              D     A
68   C    F    E     A     B    A           A         A    A     B   A
69   D    D    B     B     B                               A     B   A
70   C    A    B     A     B    A           A         A    B     B   A
71   D    B    A     A     B    A           C         A    A     A
72   C    A    B     A     A    A     B     C         A    A     B   A
73   D    B    B     B     B                               A     B   B
74   D    A    D     B     B                               A     B   A
75   C    D    B     A     A    B     B     A         A    A     A
76   D    E    A     A     A    B     A                    B     B   B
77   B    B    C     A     A    B     D     C         B    D     A
78   C    D    B     A     A    A     D     C         C    D     B   C
79   A    H    E     A     A    A     C     E         B    B     A
80   C    B    C     A     A    A     B     B         B    A     A
81   A    D    E     B     B                               A     A
82   C    A    B     A     A    B     B     D    A    C    B     B   D


“A study on customer awareness to enhance market share of Bajaj 72
                Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA

 83   C    H    C     A     A    A     D     B         C    F     A
 84   D    A    D     A     A    B     B     A         B    A     B   C
 85   B    E    E     B     A          A                    B     A
 86   C    C    C     A     B    A           A         C    C     A
 87   D    D    B     B     A          A                    B     B   A
 88   C    D    B     A     A    A     B     A         B    A     A
 89   D    F    A     A     A    B     B     D    A    D    C     B   D
 90   C    H    E     A     A    B     A     B         B    A     A
 91   B    B    C     B     B                               B     A   D
 92   A    D    B     A     B    A           E         B    D     A
 93   B    G    A     A     A    D     B     B         A    B     A
 94   D    A    C     A     B    A           B         A    A     B   A
 95   D    C    E     B     A          A                    A     B   D
 96   C    H    E     A     A    C     B     D    A    D    B     A
 97   D    E    A     A     B    A           A         A    A     B   D
 98   D    E    D     A     B    D           B         A    C     B   A
 99   C    G    D     A     A    A     E     B         A    B     B   D
100   B    C    A     A     A    D     C     B         A    D     A




 “A study on customer awareness to enhance market share of Bajaj 73
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA




1.What is your ratio of saving of the total income?

  a) More then 60%                           b) 60% - 50%

  c) 50% - 25%                         d) Less then 25%



> 60%         9%
60%-50%      13%
50%-25%      31%
<25%         47%


 “A study on customer awareness to enhance market share of Bajaj 74
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA
Total          100




Interpretation:
                     From the above graph it is clear that 9% of people

saving more than 60%, 13% of people saving less than 60%, 31% of people

saving less than 50%, 47% of people saving less than 25%.


2.Your saving consist of.

   a) Post office                                b) Bank F . D

   c) Shares                                     d) Land / Building

   e) Life insurance                             f) Gold

    g) Mutual fund                         h) All the above


Post Office          10%

 “A study on customer awareness to enhance market share of Bajaj 75
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA
Bank FD           20%
Shares             8%
Land &
Building          13%
Life Insurance    23%
Gold               5%
Mutual Fund        8%
All the above     13%
Total             100




Interpretation:

       From the above graph it is clear that, 10% of people saving in post

office, 20% of people savings in Bank FD, 8% of people savings in shares,

13% of people saving consist land and building, 23% of people savings in

Life Insurance, 5% of people saving consist in gold,8% of people saving in

Mutual Fund, 13% of people saving consist all the above option.


 “A study on customer awareness to enhance market share of Bajaj 76
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA



3. What factor consist while making the policy.

   a) Returns                                    b) Safety

  c) Liquidity                                   d) Risk cover

   e) All the above


Returns            20%
safety             29%
Liquidity           8%
Risk cover         19%
All the above      24%
Total              100




Interpretation:

       From the above graph   it is clear that 20% of people wants returns, 29%

of people wants safety,8% of people wants liquidity, 19% of people wants

risk cover, 24% of people wants all the above option.




 “A study on customer awareness to enhance market share of Bajaj 77
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA

4. Have you invested money in life insurance?

  a)    Yes                                    b) No




Yes                 75%
No                  25%
Total               100




Interpretation:

        From the above graph   it is clear that 75% respondents invested their

money in life insurance, 25% respondents are not invested.




 “A study on customer awareness to enhance market share of Bajaj 78
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA


5. Are you aware of ULIP

 a) Yes                                 b) No                  (If no,
skip to q no 11)



Yes                55%
No                 45%
Total              100




Interpretation:

Above graph 55% of respondents are aware of ULIP,45% of respondents

are not aware of ULIP.



6. In which company you have invested your money?

  a) LIC                                b)   Bajaj Allianz

 “A study on customer awareness to enhance market share of Bajaj 79
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA

   c) ICICI                                                        d)
Others                         .


LIC                42%
BAJAJ ALLIANZ      17%
ICICI               8%
OTHERS              9%
BLANK              24%
TOTAL             100%




Interpretation:

  Above graph shows 42% respondents invested their money in LIC, 17%

in Bajaj Allianz,8% in ICICI prudential, 9% in others and 24% of

respondents are not responded well.



 “A study on customer awareness to enhance market share of Bajaj 80
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA




7. How do you come to know ULIP?

 a) Friends                                       b) Agents

 c) Newspapers/Magazines                       d) Banks

e) Others                          .




Friends              17%
Agents               18%
Newspaper/magazin
es                   15%
Banks                 8%
Others                7%
Blank                35%
Total               100%




 “A study on customer awareness to enhance market share of Bajaj 81
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA

Interpretation:

   The above graph shows that 17% of respondents know the ULIPS

through friends,18% of respondents through Agents,15% of respondents

through News paper and Magazines, 8% of respondents know through

banks, 7% of respondents know through others and 35% of respondents

are not respondents well.




8. Which plan you have taken?

  a) Endowment                     b) Money Back

  c) Term Plan                     d) ULIP

   e) All the above
Endowment              17%
Money Back             29%
Term Plan              16%
ULIP                    8%
All the above           4%
BLANK                  27%
Total                 100%


 “A study on customer awareness to enhance market share of Bajaj 82
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA




Interpretation:

        The above graph shows that 17% of respondents have taken

Endowment policy,29% of respondents have taken money back policy,16%

of respondents have taken term plan,8% of respondents have taken

ULIP,4% of respondents have taken others, 27% of respondents not taken.



9. Why you have chosen ULIP?

  a) Higher Returns                       b) Liquidity


 “A study on customer awareness to enhance market share of Bajaj 83
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA
  c) Life cover                                d) All the above



Higher returns         4%
Life cover             1%
Liquidity              2%
All the above          2%
Blank                 91%
Total                100%




Interpretation:

            The above graph shows that 4% respondents wants Higher

returns,1% liquidity, 2% life cover, 2% all the above and 91% of

respondents are not responded well.




10. What is the premium you are paying per annum?

 “A study on customer awareness to enhance market share of Bajaj 84
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA

   a) 10000                              b) 10000-25000

   c) 25000-50000                        d) 50000-100000

A                 38%
B                 17%
C                 11%
D                  3%
BLANK             31%




Interpretation:


The above graph shows that the 38% of respondents paying premium per

annum less than 10,000, 17% respondents paying per annum between

10,000- 25,000, 11% respondents paying per annum between

 “A study on customer awareness to enhance market share of Bajaj 85
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA
25,000-50,000, 3% respondents paying per annum between

50,000-100,000, blank is 31%.




   1. What will influence your Financial Planning?

    a) Discussion with Family Member

     b)   Tax Consultant/ C. A

    c) Insurance consultant /Agents

    d) Finance Magazines.

    e) Web site of insurance or Finance company.

    f) Any other Specify                                      .


Discussion with FM    47%
Tax consultant/CA     22%
IC /Agents             7%
Finance Magazine      14%
Websites               1%
Others                 9%
Total                100%




 “A study on customer awareness to enhance market share of Bajaj 86
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA




Interpretation:

  The above graph factors influencing financial planning 47% influencing

discussion with family members, 22% tax consultant/CA, 7% Insurance

Consultant/ Agents,14% through finance magazines, 1% through web

sites of insurance/ Finance Company,9%through others.




 “A study on customer awareness to enhance market share of Bajaj 87
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA


12.In future are you interested investing money on ULIP?

    a)   Yes                      b)   No




A                 52%
B                 48%




Interpretation:


The above graph 52% respondents are interested investing money on

ULIPs in future, 48% respondents are not interested to invest money in

ULIPs.




 “A study on customer awareness to enhance market share of Bajaj 88
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA



13.     If no why?

   a) No Interest.

      b) Lack of Advertisement.

      c) Busy schedule.

      d)Others                                  .

A                    23%
B                     6%
C                     8%
D                    12%
BLANK                51%




Interpretation:



 “A study on customer awareness to enhance market share of Bajaj 89
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA
 The above graph 23% of respondents are no interested, 6% lack of

advertisement, 8% busy schedule, 12% of respondent says others and 51%

of respondents are not responded well.

                                Findings

             Through all this survey and analyzing what we found is
that

             In the survey it was found that 47% of the respondents are

             saving less than 25% income this indicates that nearly half

             of respondent in hubli city are coming under middle class.


             As our research we found that 55% of people are aware of

             ULIP’s and 45% of respondent are not aware of ULIP’s so

             company has to give more advertisement about the ULIP’s .

             Through Friends 17% of people are come to know about

             the ULIP’s ,through Agents 18%, 15% through Newspaper /

             Magazine , 8% through Banks, Others 7% of respondent are

             come to know 35% of people are not aware of ULIP’s so

             compare to all agents are playing important role &

             company has to increase more number of agents.

             52% of respondent are interested to invest money in ULIP’s

             and 48% of respondent are not interested to invest money

             in ULIP’s so 52% is a potential customer so company can

             utilize that opportunity.




 “A study on customer awareness to enhance market share of Bajaj 90
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA

               42% of respondent are invested their money in LIC, 17% in

               Bajaj Allianz, 8% in ICICI Prudential , 9% in others and 24%

               of people not at invested.

               23% of respondent are not interested to invest their money

               in ULIPs , 6% lack of advertisement, 8% busy schedule,12%

               of respondents said others and blank 51%.




                                      LIMITATIONS


        The limitation of the project was that the study and the survey
        were       conducted     in   Hubli   city   only,   the   analysis   and
        recommendations may not be fully applicable to other cities.


        The time was not enough to study the vast and growing Life
        insurance sector in Hubli city




Conclusion :

From the over all project and market survey it is clear that Bajaj Allianz

Life Insurance Co .Ltd is doing well but most of the people are not aware

of ULIP’s .



  But in the present threading competition they should do more then the

present efforts in the following fields.



 “A study on customer awareness to enhance market share of Bajaj 91
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA
       1. Advertising campaign.

       2. Trade promotion activity.

 Recommendations

    Most of the respondents are not aware of Unit Linked Insurance

                        Plan so

       company has to give more advertisement about the ULIP’s.

45% of respondents are not aware, which should be increased

       by    different medias like TV, Magazines, & News Paper.



    The company has to provide proper training or marketing skills to

    improve the marketability of products.

    Complete information should be provided regularly to the advisor

    as well as to the investor.

    Bajaj Allianz Co   should come out with more and more innovative

    schemes to meet the requirement of every investor

    Company has to conduct meeting of their agents periodically to

    access the results and progress of the agents efforts.




“A study on customer awareness to enhance market share of Bajaj 92
                Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA




“A study on customer awareness to enhance market share of Bajaj 93
                Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA




Dear Sir / Madam,

          I am pleased to introduce myself as MBA student of PES&T’

s Belgaum Institute Of Management Studies (MBA) Belgaum . As a part

of curriculum I have undertaken a research study on “Customer

Awareness Level To Improve Market Share Of ULIP”. The information

provided by you will be kept confidential & used for academic purpose

only .



                         QUESTIONNAIRE




1.What is your ratio of saving of the total income?

   a) More then 60%                       b) 60% - 50%

   c) 50% - 25%                      d) Less then 25%


 “A study on customer awareness to enhance market share of Bajaj 94
                 Allianz Unit Link Insurance Plan”
SAAB MARFIN MBA

2.Your saving consist of.

  a) Post office                            b) Bank F . D

  c) Shares                           d) Land / Building

  e) Life insurance                         f) Gold

      g) Mutual fund                 h)All the above


3. What factor consist while making the policy.

  a) Returns                                b) Safety

  c) Liquidity                          d) Risk cover

  e) All the above

4. Have you invested money in life insurance?

  a)    Yes                        b) No

5. Are you aware of ULIP

 a)    Yes                      b) No             If no, skip   goto Q no
11)



6. In which company you have invested your money?

  a) LIC               b)   Bajaj Allianz     [

  c) ICICI             d) Others                            .



7. How do you come to know ULIP?

 a) Friends                                       b) Agents

 c) Newspapers/Magazines                    d) Banks

  e) Others                           .

“A study on customer awareness to enhance market share of Bajaj 95
                Allianz Unit Link Insurance Plan”
Bajaj Allianz ULIP Awareness and Market Share Study
Bajaj Allianz ULIP Awareness and Market Share Study
Bajaj Allianz ULIP Awareness and Market Share Study
Bajaj Allianz ULIP Awareness and Market Share Study

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Bajaj Allianz ULIP Awareness and Market Share Study

  • 1. SAAB MARFIN MBA “A study on customer awareness to enhance market share of Bajaj Allianz Unit Link Insurance Plan” “A study on customer awareness to enhance market share of Bajaj 1 Allianz Unit Link Insurance Plan”
  • 2. SAAB MARFIN MBA “A study on customer awareness to enhance market share of Bajaj 2 Allianz Unit Link Insurance Plan”
  • 3. SAAB MARFIN MBA EXECUTIVE SUMMARY The project report on “A study on customer awareness to enhance market share of Bajaj Allianz Unit Link Insurance Plan” in Hubli city. I through under took the project by the help of BAJAJ ALLIANZ Life Insurance Ltd. Sales team manager Chandru. A.Kallanagoudar Objectives: 1. To study the awareness level of Bajaj Allianz ULIPs with view to recommend measure to improve market share. 2. To find vital communication media. 3. To know the factors that influence investors while taking investment decisions. 4. To find potential market for ULIPs. Scope of the study: The research was undertaken to gather information from the respondent to know exactly how many people aware of ULIPs in Hubli city and the study is restricted within the city. One of the fast growing city in Karnataka and represents huge market for scope with more than 90 lakhs people. Hubli is one of the commercial areas . “A study on customer awareness to enhance market share of Bajaj 3 Allianz Unit Link Insurance Plan”
  • 4. SAAB MARFIN MBA It is a place where the small and large industries are located .with the more increase population and there style more people are conscious about the their lives. LIMITATIONS OF THE STUDY Not single work is exception to the limitations every work has got its own limitations, so due to time constraint my study confines only to Hubli city and it is not possible to make extensive study. It is assumed that the sample selected represents entire population. RESEARCH METHODOLOGY Primary (Filed Survey) Data source : Secondary data (internal) Area of Research : Hubli city Research : Questionnaires instrument Sample plan : Personal interview “A study on customer awareness to enhance market share of Bajaj 4 Allianz Unit Link Insurance Plan”
  • 5. SAAB MARFIN MBA Businessman’s, Sample unit : jobholders, professionals etc. Sampling method : Random sampling Sample size : 100 customers INDEX PARTICULAR Page no Chapter-I 1) Introduction 09 2) Literature Review 18 3) Statement of the problem 19 4) Purpose of the study 19 5) Scope of the study 26 6) Objectives of study 27 Chapter-II 1) Organization Profile 29 2) Organization Chart 62 “A study on customer awareness to enhance market share of Bajaj 5 Allianz Unit Link Insurance Plan”
  • 6. SAAB MARFIN MBA 3) Sampling 64 4) Research Design 64 5) Data Collection Methods 64 6) Measuring tools. 65 Chapter-III 1) Result & discussion with graphs & charts. 68 2) Summary, conclusion, & a proposed action plan with resource requirements and projected benefits to the organization. 84 Chapter-IV 1) Appendix Questionnaire 88 Weekly Reports 2) Bibliography 92 “A study on customer awareness to enhance market share of Bajaj 6 Allianz Unit Link Insurance Plan”
  • 7. SAAB MARFIN MBA “A study on customer awareness to enhance market share of Bajaj 7 Allianz Unit Link Insurance Plan”
  • 8. SAAB MARFIN MBA Industry overview A brief history of the Insurance sector The business of life insurance in India in its existing form started in India in the year: - 1818 With the establishment of the Oriental Life Insurance Company in Calcutta. Some of the important milestones in the life insurance business in India are: 1912 The Indian Life Assurance Companies Act enacted as the first statute to regulate the life insurance business. 1928 The Indian Insurance Companies Act enacted to enable the government to collect statistical information about both “A study on customer awareness to enhance market share of Bajaj 8 Allianz Unit Link Insurance Plan”
  • 9. SAAB MARFIN MBA life and non-life insurance businesses 1938 Earlier legislation consolidated and amended to by the Insurance Act with the objective of protecting the interests of the insuring public 1956 By the mid-1950s, there were around 170 insurance companies in the country's life insurance scene. However, in the absence of regulatory systems, scams and irregularities were almost a way of life at most of these companies As a result, the government decided nationalizes the life assurance business in India. The Life Insurance Corporation of India was set up in 1956 to take over around 250 life companies. 245 Indian and foreign insurers and provident societies taken over by the central government and nationalized. LIC formed by an Act of Parliament, viz. LIC Act. For years thereafter, insurance remained a monopoly of the public sector. It was only after seven years of deliberation and debate - after the RN Malhotra Committee report of 1994 became the first serious document calling for the re-opening up of the insurance sector to private players -- that the sector was finally opened up to private players in 2001. The Insurance Regulatory & Development Authority, an autonomous insurance regulator set up in 2000, has extensive powers to oversee the insurance business and regulate in a manner that will safeguard the “A study on customer awareness to enhance market share of Bajaj 9 Allianz Unit Link Insurance Plan”
  • 10. SAAB MARFIN MBA interests of the insured. INSURANCE SECTOR REFORMS Due to immense growth in the insurance sectors the regulations were introduced. In 1993,Malhotra Committee headed by former Finance Secretary and RBI Governor was formed to evaluate the Indian insurance industry and give its recommendations. After this committee the regulatory body for insurance sector was formed with the name of IRDA. INSURANCE REGULATORY AND DEVELOPMENT AUTHORITY (IRDA) IRDA has been formed as an authority to protect the interests of insurance policies, to regulate, promote and ensure orderly growth of insurance Industry and for matters connected therewith of incidental thereto. Composition of Authority under IRDA Act, 1999 As per the section 4 of IRDA Act of 1999, The Authority is a ten-member team consisting of.. 1) A Chairman 2) 5 Whole team Members 3) 4 part time members “A study on customer awareness to enhance market share of Bajaj 10 Allianz Unit Link Insurance Plan”
  • 11. SAAB MARFIN MBA Duties, Powers and Functions of IRDA Section 14 IRDA Act, 1999 lays down the duties, powers and functions of IRDA 1. The Authority has the duty to regulate, promote and ensure orderly growth of the Insurance business and re- insurance business. 2. This Include - a) Issue to the applicant a certificate of registration, renew, modify, Withdraw, suspend or cancel such registration. b) Protection of interests of the policy holders in matter concerning assigning of policy, nomination by policyholders, insurable interest, settlement of insurance claim, surrender value of policy and condition of contracts of insurance. c) Specifying the code of conduct and practical training for intermediary or insurance intermediaries and agents 3. Specifying the code of conduct for surveyors and loss assessors. 4. Promoting efficiency in the conduct of insurance business. 5. Promoting and regulating professional organization connected with insurance and reinsurance business. 6. Levying fees and other charges for carrying out the purposes of this act. 7. Calling from information from, undertaking inspection of, conducting enquiries and investigation including audit of the insurers, intermediaries and other organization connected with the “A study on customer awareness to enhance market share of Bajaj 11 Allianz Unit Link Insurance Plan”
  • 12. SAAB MARFIN MBA insurance business 8. Control and regulation of the rates, advantages, terms and condition 9. Specifying the form and manner in which books of accounts shall be maintained and statement of account shall be rendered by insurers and other intermediaries. 10. Regulating investment of funds by insurance companies. 11. Regulating maintenance of margin of solvency. 12. Adjudication of disputes between Insurers and intermediaries or insurance intermediaries. 13. Supervising the functioning of the Tariff Advisory Committee. 14. Specifying the % of Premium, Income of the insurer to finance schemes for promoting and regulating professional organizations 15. Specifying the % of Life Insurance Business and general Insurance Business to be undertaken by the Insurer in the rural or social sector. The IRDA since its incorporation as a statutory body has been framing Regulations and registering the private sector insurance companies. IRDA being an Independent statutory body has put a framework of globally compatible regulations. “A study on customer awareness to enhance market share of Bajaj 12 Allianz Unit Link Insurance Plan”
  • 13. SAAB MARFIN MBA Indian Insurance Sector The Insurance sector in India governed by Insurance Act, 1938, the Life Insurance Corporation Act, 1956 and General Insurance Business (Nationalization) Act, 1972, Insurance Regulatory and Development Authority (IRDA) Act, 1999 and other related acts. INSURANCE COMPANIES: In the private sector 12 life insurance and 6 general insurance companies have been registered. LIFE INSURERS Public Sector Life Insurance Corporation of India LIFE INSURANCE CORPORATION OF INDIA (LIC) An Act of Parliament, viz., Life Insurance Corporation Act, formed Life Insurance Corporation of India (LIC) in September 1956, with capital contribution from the Government of India. The objective was: to conduct the business with the utmost economy, in a spirit of trusteeship; to charge premium no higher than warranted by “A study on customer awareness to enhance market share of Bajaj 13 Allianz Unit Link Insurance Plan”
  • 14. SAAB MARFIN MBA strict actuarial considerations; to invest the funds for obtaining maximum yield for the policy holders consistent with safety of the capital; to render prompt and efficient service to policy holders, thereby making insurance widely popular. Since nationalization, LIC has built up a vast network of 2,048 branches, 100 divisions and 7 zonal offices spread over the country. The Life Insurance Corporation of India also transacts business abroad and has offices in Fiji, Mauritius and United Kingdom. CURRENT SCENARIO OF THE INSURANCE INDUSTRY Innovative products and aggressive distribution have become the say of the day. Indians, have always seen life insurance as a tax saving device, are now suddenly turning to the private sector that are providing them new products and variety for their choice. PRIVATISATION: There were various reasons given by the government to nationalize the insurance sector was to take insurance to the mass, facilitate the flow of long term funds (which insurance companies, by virtue of the business they are in, have ready access to) into development of infrastructure in the country, and safe guard the interest of the policy holders. Towards this end, state insurers did develop the insurance sector, though most “A study on customer awareness to enhance market share of Bajaj 14 Allianz Unit Link Insurance Plan”
  • 15. SAAB MARFIN MBA experts believe that these monopolies could have done much, much more. In the early nineties is, the government went on a reforms binge and started loosing controls on Indian industry. In 1993 the government appointed the Malhotra committee headed former RBI governor R.N.Malhotra, to draw up a blue print for insurance sector reforms. The panel submitted its report a year later, recommending privatization, backed by stiff entry guidelines and stringent regulations, so as to avoid repeat per nationalization free for all. The insurance regulatory and development authority (IRDA) was founded to regulate the sector and over see the process of privatization. In 2000, the IRDA started giving out licenses, and a year later, the first of the private players started operation. The wheel had come full circle. Under state control, the insurance sector, both life and non-life ,grew steadily. Still, Indians are not adequately insured and lag behind most countries. Total insurance penetration (insurance premium as a percentage of gross domestic product) is dismal when compared to its economic standing. Just 2% of the population has some of life insurance. “A study on customer awareness to enhance market share of Bajaj 15 Allianz Unit Link Insurance Plan”
  • 16. SAAB MARFIN MBA LIFE INSURANCE COMPANIES IN INDIA & THEIR MARKET SHARE (as per march-06): INDIAN FOREIGN COUNTRY INSURER WEBSITE MARKET PROMOTER PROMOTER SHARE Bajaj Auto Allianz AG Germany Bajaj Allianz bajajallianz.co 7.56 Life Insurance .in ICICI Prudential USA ICICI iciciprulife.co 7.35 Prudential Life m Insurance HDFC Standard UK HDFC hdfcinsurance 2.9 Life Standard Life .com Insurance SBI Cardif (arm Canada SBI Life sbilife.co.in 2.3 of BNP Insurance paribas) Aditya Birla Sun Life Canada Birla Sun Life birlasunlife.co 1.9 Group Insurance m TATA USA tata_aig.com 1.3 “A study on customer awareness to enhance market share of Bajaj 16 Allianz Unit Link Insurance Plan”
  • 17. SAAB MARFIN MBA Internationa Insurance l Group Max India New York USA Max New York Maxnewyorklif 1.2 life life insurance e.com Dabur India Aviva Plc USA Aviva Life avivaindia.co 1.1 Insurance m Kotak Old Mutual Australia Kotak Omkotakmahi 1.1 Mahindra Plc Mahindra Old ndra.com finance Mutual Funds Vysya Bank ING Group Netherlan INGVysya Life ingvysyalife.c 0.8 ds Insurance om Reliance Amp Sanmar Australia Reliance life Relianceindia. 0.5 insurance com Jammu & Met life USA Met life Metlifeindia.c 0.4 Kashmir insurance om bank Sahara India None India Sahara India Sahara India 0.1 Shriram Sanlam S.A Sriram life Sriramlife.com 0.0 insurance Government None India Life insurance Licindia.com 71.4 corporation of India (LIC) “A study on customer awareness to enhance market share of Bajaj 17 Allianz Unit Link Insurance Plan”
  • 18. SAAB MARFIN MBA Literature Review: The project report on “A study on customer awareness to enhance market share of Bajaj Allianz Unit Link Insurance Plan” in Hubli. I through under took the project by the help of BAJAJ ALLIANZ Life Insurance Ltd. Sales team manager Chandru. A.Kallanagoudar Body of the Report: Primary data was collected by administration questionnaire of 100 customers. The questionnaire was specially framed to meet the requirement of the survey and the following details. Direct contact was made with the respondents through random sample to collect the needful information with reference to our objective as per to meet the survey requirement. Interview technique: “A study on customer awareness to enhance market share of Bajaj 18 Allianz Unit Link Insurance Plan”
  • 19. SAAB MARFIN MBA Direct personal interview was conducted throughout project using direct structured and self-administrative questionnaire. Conclusion & Recommendation: Analysis was based on the result of the research conducted and the recommendations are based on the analysis. Limitation : The major limitation of the project was time frame. STATEMENT OF THE PROBLEM “A study on customer awareness to enhance market share of Bajaj Allianz Unit Linked Insurance Products”. Management Problem: In the project the management problem is the ULIP’s is new in the market & the lot of people are don’t know about the ULIP’s the management wants the improve market share of ULIP’s. Advantages of investing in ULIP: “A study on customer awareness to enhance market share of Bajaj 19 Allianz Unit Link Insurance Plan”
  • 20. SAAB MARFIN MBA ULIPs have been selling like proverbial `hot cakes' in the recent past and they are likely to continue to outsell their plain vanilla counterparts going ahead. So what is it that makes ULIPs so attractive to the individual is, as follows 1.Insurace cover plus savings: ULIP serve the purpose of providing life insurance combined with savings at market-linked returns. To that extent, ULIPs can be termed as a two-in-one plan in terms of giving an individual the twin benefits of life insurance plus savings. This is unlike comparable instruments like a mutual fund for instance, which does not offer a life cover. 2.Multiple investment options: ULIP offer a lot more variety than traditional life insurance plans. So there are multiple options at the individual's disposal. . ULIPs generally come in three broad variants: Aggressive ULIPs (which can typically invest 80%-100% in equities, balance in debt) “A study on customer awareness to enhance market share of Bajaj 20 Allianz Unit Link Insurance Plan”
  • 21. SAAB MARFIN MBA Balanced ULIPs (can typically invest around 40%-60% in equities) Conservative ULIPs (can typically invest up to 20% in equities) Although this is how the ULIP options are generally designed, the exact debt/equity allocations may vary across insurance companies. Individuals can opt for a variant based on their risk profile. For example, a 30-Yr old individual looking at buying a life insurance plan that also helps him build a corpus for retirement can consider investing in the Balanced or even the Aggressive ULIP. Likewise, a risk-averse individual who is not comfortable with a high equity allocation can opt for the Conservative ULIP. 3.Flexibility Mutual Funds also offer hybrid/balanced schemes that allow an individual to select a plan according to his risk profile. The difference lies in the flexibility that ULIPs afford the individual. Individuals can switch between the ULIP variants outlined above to capitalize on investment opportunities across the equity and debt markets. Some insurance companies allow a certain number of `free' switches. This is an important feature that allows the informed individual/investor to benefit from the vagaries of stock/debt markets. For instance, when stock markets were on the brink of 7,000 points (Sensex), the informed investor could have shifted his assets from an Aggressive ULIP to a low-risk Conservative ULIP. “A study on customer awareness to enhance market share of Bajaj 21 Allianz Unit Link Insurance Plan”
  • 22. SAAB MARFIN MBA Switching also helps individuals on another front. They can shift from an Aggressive to a Balanced or a Conservative ULIP as they approach retirement. This is a reflection of the change in their risk appetite, as they grow older. 4. Works like an SIP: Rupee cost-averaging is another important benefit associated with ULIPs. With an SIP, individuals invest their monies regularly over time intervals of a month/quarter and don't have to worry about `timing' the stock markets. As a matter of fact, even the annual premium in a ULIP works on the rupee cost-averaging principle. An added benefit with ULIPs is that individuals can also invest a one-time amount in the ULIP either to benefit from opportunities in the stock markets or if they have an investible surplus in a particular year that they wish to put aside for the future. The chart below shows how ULIP can meet multiple needs at different life stages. Integrated Financial Planning Starting a job, Recently Married, with Single married, no kids individual kids “A study on customer awareness to enhance market share of Bajaj 22 Allianz Unit Link Insurance Plan”
  • 23. SAAB MARFIN MBA Your Low Reasonable Higher Need protection, protection, still protection, still high asset high on asset high on asset creation and creation creation but accumulation steadier options, increase savings for child Flexibility Choose low Increase death Increase death death benefit, benefit, choose benefit, choose choose growth/balanc balanced growth/balanc ed option for option for ed option for asset creation asset creation. asset creation Choose riders for enhanced protection. Use top-ups to increase your accumulation “A study on customer awareness to enhance market share of Bajaj 23 Allianz Unit Link Insurance Plan”
  • 24. SAAB MARFIN MBA Kids going to Higher studies for child, Children independent, school, college marriage nearing the golden years Higher Lump sum money for Safe accumulation for the Protection, high education, marriage. golden yrs.Considerably on asset Facility to stop premium lower life insurance as the creation but for 2-3 yrs for these dependencies have steadier extra expenses decreased options, liquidity for education expenses Withdrawal Withdrawal from the Decrease the death from the account for higher benefit-reduce it to the account for the education/marriage minimum possible. Choose education expenses of the child. the income investment expenses of Premium holiday-to stop option. Top-ups form the the child premium for a period accumulation (with without lapsing the policy reduced expenses) for the golden yrs cash accumulation “A study on customer awareness to enhance market share of Bajaj 24 Allianz Unit Link Insurance Plan”
  • 25. SAAB MARFIN MBA Because of their flexibility to adjust to different life stage needs, ULIPs fit in very well with financial planning efforts. Limitation: 1. It is prudent to make equity-oriented investments based on an established track record of at least three years over different market cycles. ULIPs may not fulfill this criterion in near future. 2. Insurance and savings are two different goals and it is better to address them separately rather than bundle them into a single product. A combination of a term plan and a mutual fund could give better results over the long term. 3.The free hand given to ULIPs might prove risky if the timing of exit happens to coincide with a bearish market phase, because of the inherently high equity component of these schemes. “A study on customer awareness to enhance market share of Bajaj 25 Allianz Unit Link Insurance Plan”
  • 26. SAAB MARFIN MBA 4. An initial allocation charge is deducted from investor premiums for selling, marketing and broker commissions. These charges could be as high as 65 per cent of the first year premiums. Premium allocation charges are usually very high (5-65 per cent) in the first couple of years, but taper off later. The high initial charges mainly go towards funding agent commissions, which could be as high as 40 per cent of the initial premium as per IRDA regulations. The charges are higher for a linked plan than a non-linked plan, as the former require lot more servicing than the latter, such as regular disclosure of investments, switches, re-direction of premiums, withdrawals, and so on. Insurance companies have the discretion to structure their expenses structure whereas a mutual fund does not have that luxury. The expense ratios in their case cannot exceed 2.5 per cent for an equity plan and 2.25 per cent for a debt plan respectively. The lack of regulation on the expense front works to the detriment of investors in ULIPs. 5. The front-loading of charges does have an impact on overall returns as investors lose out on the compounding benefit. Insurance companies explain that charges get evened out over a long term. Thus investors are forced to stay with the plan for a longer tenure to even out the effect of initial charges as the shorter the tenure, the lower will be the investor real “A study on customer awareness to enhance market share of Bajaj 26 Allianz Unit Link Insurance Plan”
  • 27. SAAB MARFIN MBA returns. 6. In effect, when investor lock in their money in a ULIP, despite the promise of flexibility and liquidity, investor will stuck with one fund management style. This is all the more reason to look for an established track record before committing investor hard-earned money. 7. Investor life cover charges would depend on the accumulation in investor investment account. As accumulation increases, the amount at risk for the insurance company decreases. However, with increasing age, the cost per Rs 1,000 sum assured increases, effectively increasing policy holder overall insurance costs. 8. It would deal with the fact that expenses on ULIPs were on the higher side in the initial years and therefore; the exit option would hardly prove to be beneficial for the investors. 9. ULIP face tough competition from mutual funds, which are short-term instruments. Hence, a liquidity option makes ULIPs as attractive but because of the high front-end charges on policy, investor may not be left with much to withdraw at the end of 3 years. “A study on customer awareness to enhance market share of Bajaj 27 Allianz Unit Link Insurance Plan”
  • 28. SAAB MARFIN MBA Scope of the study: The research was undertaken to gather information from the respondent to know exactly how many people aware of ULIPs in Hubli city and the study is restricted within the city. The reason for confining the scope of the research in Hubli were. 2) One of the fast growing city in Karnataka and represents huge market for scope with more than 90 lakhs people. 3) Hubli is one of the commercial areas . 4) It is a place where the small and large industries are located .with the more increase population and there style more people are conscious about the their lives. Objectives: 1. To study the awareness level of Bajaj Allianz ULIPs with view to recommend measure to improve market share. 2. To find vital communication media. “A study on customer awareness to enhance market share of Bajaj 28 Allianz Unit Link Insurance Plan”
  • 29. SAAB MARFIN MBA 3. To know the factors that influence investors while taking investment decisions. 4. To find potential market for ULIPs. “A study on customer awareness to enhance market share of Bajaj 29 Allianz Unit Link Insurance Plan”
  • 30. SAAB MARFIN MBA 1. ORGANISATION PROFILE: Bajaj Group A STRONG INDIAN BRAND- HAMARA BAJAJ One of the Largest 2 & 3 wheeler manufacturer in the world . 21 million + vehicles on the roads across the globe managing funds of over Rs5200crore “A study on customer awareness to enhance market share of Bajaj 30 Allianz Unit Link Insurance Plan”
  • 31. SAAB MARFIN MBA Bajaj Auto finance one of the largest auto finance companies in India Rs5934cr turnover and profits after tax of 732cr in 2004-05 Bajaj group ,a Rs. 8,000 crore group ,a household name in India with a strong brand image and brand loyalty. Bajaj Group is synonymous with quality and customer focus. Bajaj Auto is a Rs.4,000 crore auto giant. 4th largest in the world. Has over 15,000 employees. Allianz Group Allianz Group is one of the world's leading insurers and financial services providers Founded in 1890 in Berlin, Allianz is one of the leading global insurance companies headquartered in Munich, Germany . “A study on customer awareness to enhance market share of Bajaj 31 Allianz Unit Link Insurance Plan”
  • 32. SAAB MARFIN MBA Established in 1890 ,more than 110 years of experience in insurance. Allianz has over 700 subsidiaries and approximately 1,81,000 employees worldwide. Allianz global network extends to over 70 countries in: o Europe . o South and Northern Americas. o Africa. o Middle East. o Asia Pacific. World largest insurance company by revenue 520353cr worldwide 2nd gross written premium 477930cr 3rd largest assets under management(AUM) and largest insurance companies AUM of Rs9594200cr. 11th largest corporation in the world 50% global business from life insurance close to 60 million lives insured globally. Allianz’ shares are treated at the 5 leading international stock exchanges: Frankfurt. London . “A study on customer awareness to enhance market share of Bajaj 32 Allianz Unit Link Insurance Plan”
  • 33. SAAB MARFIN MBA Paris. Zurich. New York. Insurance to almost half of the Fortune 500 companies. Bajaj Allianz life Insurance “A study on customer awareness to enhance market share of Bajaj 33 Allianz Unit Link Insurance Plan”
  • 34. SAAB MARFIN MBA “A study on customer awareness to enhance market share of Bajaj 34 Allianz Unit Link Insurance Plan”
  • 35. SAAB MARFIN MBA Bajaj Allianz life Insurance Company Limited is a joint venture between Bajaj Auto Limited and Allianz AG of Germany. Both enjoy a reputation of expertise, stability and strength. Bajaj Allianz General Insurance received the Insurance Regulatory and Development Authority (IRDA) certificate of Registration (R3) on May 2nd, 2001 to conduct General Insurance business (including Health Insurance business) in India. The Company has an authorized and paid up capital of Rs 110 crores. Bajaj Auto holds 74% and the remaining 26% is held by Allianz, AG, Germany. Key Achievements in FY 2005-06 : • No.1 Pvt Life Insurer FY 2006-06. Leading by Rs. 78 Cr. • No.1 Pvt Life Insurer in Retail Business. Leading by Rs. 339 Cr. • Whopping growth of 216% for the FY 2005-06 • Have sold over 13,00,000 policies to satisfied customers “A study on customer awareness to enhance market share of Bajaj 35 Allianz Unit Link Insurance Plan”
  • 36. SAAB MARFIN MBA • Is backed by a network of 550 offices spanning the country • Accelerated Growth Fiscal Year No of policies sold in FY GWP in FY 2001-2002 (6mths) 21,376 Rs 7 cr. 2002-2003 1,15,965 Rs 69 cr. 2003-2004 1,86,443 Rs 221 cr. 2004-2005 2,88,189 Rs 1002 cr. 2005-2006 7,81,685 Rs 3134 cr. Assets under management Rs 3,324 cr. Shareholder capital base of Rs 500 cr. Company punch line “A study on customer awareness to enhance market share of Bajaj 36 Allianz Unit Link Insurance Plan”
  • 37. SAAB MARFIN MBA Mission: As a responsible customer focused market leader, we will strive to understand the insurance needs of the consumers and translate it into affordable products that deliver value for money. Why Bajaj Allianz Life Insurance: The Bajaj Allianz Difference Business strategy aligned to clients’ needs and trends in Indian and global economy / industry. Internationally experienced core team, majority with local background. Fast, decentralized decision-making. Long-term commitment to market and clients. Shareholder in Bajaj Allianz life insurance company: “A study on customer awareness to enhance market share of Bajaj 37 Allianz Unit Link Insurance Plan”
  • 38. SAAB MARFIN MBA Bajaj Auto Limited Bajaj Auto Limited is the largest manufacturer of two and three –wheelers in India and also one of the largest manufacturers in the world. Bajaj Auto has been in operation for over 55 years. As a promoter of Bajaj Allianz General Insurance Company Ltd., Bajaj Auto has the following to offer. Vast distribution network. Knowledge of Indian consumers. Financial strength and stability to support the insurance business. CHANNEL PARTNERS Bancassurance Vantage “A study on customer awareness to enhance market share of Bajaj 38 Allianz Unit Link Insurance Plan”
  • 39. SAAB MARFIN MBA UNIT LINKED INSURANCE PLAN OR MARKET LINKED INSURANCE PLAN (ULIP). INTRODUCTION TO ULIP ULIP came into play in the 1960s and became very popular in Western Europe and Americas. The reason that is attributed to the wide spread popularity of ULIP is because of the transparency and the flexibility which it offers. As times progressed the plans were also successfully mapped along with life insurance need to retirement planning. In today’s times, ULIP provides solutions for insurance planning, financial needs, financial planning for children’s future and retirement planning. Features of ULIP distinguish itself through the multiple benefits that it provides to the consumer. The plan is a one-stop solution providing: Life protection· Investment and Savings· Flexibility- Adjustable Life Cover- Investment Options· Transparency· Options to take additional cover against- Death due to accident- Disability- Critical Illness- Surgeries· Liquidity. ULIP distinguishes itself through the multiple benefits it provides to the policyholders. These plans are designed with a view to help the customers to utilize the market opportunities by investing in the share “A study on customer awareness to enhance market share of Bajaj 39 Allianz Unit Link Insurance Plan”
  • 40. SAAB MARFIN MBA market, capital market and at the same time have the facility of Death Benefit and Maturity Benefit. Meaning It is a plan, which provides Life Insurance, and here policy value at any time varies according to the value of the underlying asset at that time. It is a plan that provides the client with the benefit of protection and flexibility. An ULIP plan works as a one-stop advantage for the policyholder. It gives the policyholder a wholesome advantage of integrated financial planning. STRUCTURE OF ULIP: - ULIP CONTRIBUTION LESS- CHARGES “A study on INVESTMENT customer awareness to enhance market share of Bajaj 40 LIFE COVER AllianzAS REPRESENTED Unit Link Insurance Plan” NAV
  • 41. SAAB MARFIN MBA NAV CONCEPT It exhibits the value (or the price) that one has for his investment or one will have to pay for his investment. As, the investment made by different people are different, the value (or the price) is the expressed in per unit terms. It helps in knowing the value of Insurance at any point of time. Technical Calculation of NAV: - UNIT Value = (Total market Value of all assets invested less expenses related to Investment management / Total no. of outstanding units) Factors affecting NAV: Market Value of investment portfolio, Number of Units, Expenses and Investment Income. “A study on customer awareness to enhance market share of Bajaj 41 Allianz Unit Link Insurance Plan”
  • 42. SAAB MARFIN MBA Ex: If 2,00,000 /- has been accumulated in the equity fund and the no. of units issued is 10,000 /- then the NAV of the equity fund is: - 2,00,000 / 10,000 = Rs 20 / - As the equity market develop the fund grows from 2,00,000 / - to 220,000/- Now the NAV = 2,20,000 / 10,000 = Rs 22 / - If among these 10,000 units the policyholder has 5000 units then the value of investment as of now is Rs 1,10,000. Thus a unit linked plan actually tells, what is the value of the fund .BASIC FEATURES OF ULIP 1. Life protection 2. Investment and savings 3. Flexibility 4. Transparency 5. Added Benefits a) Death due to accident b) Any kind of disability c) Critical illness d) Surgeries 6. Liquidity 7. Tax Planning 8. Adjustable Life Cover 9. - Investment Options “A study on customer awareness to enhance market share of Bajaj 42 Allianz Unit Link Insurance Plan”
  • 43. SAAB MARFIN MBA - 1) LIFE PROTECTION “A study on customer awareness to enhance market share of Bajaj 43 Allianz Unit Link Insurance Plan”
  • 44. SAAB MARFIN MBA The graph shows the various needs of the customer at different point of time, individuals needs differ and his need for life protection fluctuates. ULIP satisfies the varying needs of the customer providing him with more and more protection as and when he requires, by allowing the policyholder to increase or decrease the death benefit. It is usually multiple of the contribution being paid, which ensure that the contribution is adequate enough to provide life protection. And is also able to maintain a sem balance between protection and savings. 2) INVESTMENTS AND SAVINGS ULIP provides the client with option of investing as per his risk appetite and gets returns accordingly. These various options available for an individual to make investment in comparatively high risks instruments and get high returns. Below shown is a graph illustrating the various investment options for a client. “A study on customer awareness to enhance market share of Bajaj 44 Allianz Unit Link Insurance Plan”
  • 45. SAAB MARFIN MBA Risk Example 1: Here are four types of funds in which a client can invest. In each case the risk goes on increasing with the type of fund. The client has an option to shift as the risk and return orientation changes (Switch). 3) FLEXIBILITY The client has an option to choose the amount of sum assured and the premium amount he is capable of paying. In case of certain plans of ULIP the client is allowed to choose the premium. “A study on customer awareness to enhance market share of Bajaj 45 Allianz Unit Link Insurance Plan”
  • 46. SAAB MARFIN MBA Eg: Lifetime and Lifetime I the client has a flexibility to decide the life cover according to his financial needs, independent of premium selected. Following points enumerate the flexibility feature of ULIP a) Increase in death benefit. As life cycle changes of a client he passes through various risks and responsibilities. He can increase or decrease the death benefit accordingly. b) Decrease in death benefit. If the client is unable to pay the same amount of premium he can decrease the death benefit with certain conditions applying according to the particular plans. c) Premium holiday After paying the premium regularly for 3 years from the starting date of the policy the client can take a premium holiday if he is unable to pay a particular premium due. On returning from the premium holiday the client can pay the previous premiums if he desires or continue from that date. d) Choice of fund. “A study on customer awareness to enhance market share of Bajaj 46 Allianz Unit Link Insurance Plan”
  • 47. SAAB MARFIN MBA There are four kinds of funds available for a client of ULIP. He has an option to switch between these four funds. He can either choose only one or invest in all four depending on his risk tolerance. Plan Plan objective Risk Investment pattern Maximiser High growth and High Equity and equity (Growth) capital related securities: appreciation over Max 90%, Debt, a long terms money market and cash: Min 10% Balancer Balance of capital Average Equity and equity (balanced) appreciation and related securities: study returns Max 40%, Debt, over a long money market and terms cash: Min 60% Preserver Equal balance of Low Debt instrument: capital Max 50% appreciation and Money market and study returns cash: Min 50% over a long term Protector Study returns Moderate Debt instrument: (Income) over a long term. Max 100% Money market and cash: Max 25% e) Switch between the funds The policyholder has a choice two reallocate the premium paid by him on every premium policy anniversary. He can switch between the above four funds to avail the advantages “A study on customer awareness to enhance market share of Bajaj 47 Allianz Unit Link Insurance Plan”
  • 48. SAAB MARFIN MBA of market fluctuations. f) Top ups Some times the client may have surplus amount after his expenses. ULIP allows him to save that amount by investing in the insurance he can avail the benefit of top up by paying extra premium, which will be invested in the share market by the insurer company. The client gets expert fund management. The policyholder is allowed to do as many top ups in the tenure of plan. g) Premium redirection The policyholder is allowed to reallocate the premium paid each time to different fund structure. Thus whenever the premium is due (As per the premium payment mode), he can redirect the current premium into different asset allocations than the previous time. This helps the policyholder to optimize the funds in accordance to market with out using the switch option. e) Assignment option The policyholder can assign the policy to any of the nominees or any bank in case he has taken a loan on the title of the policy. Unfortunately if something happens to the policyholder then the insurer will repay the loan taken by the client to the extent of premium paid. 4) Transparency “A study on customer awareness to enhance market share of Bajaj 48 Allianz Unit Link Insurance Plan”
  • 49. SAAB MARFIN MBA ULIP products are transparent in terms of, the policyholder is aware of where his contribution is being allocated. The policyholder is aware of the various charges charged to him. The Various charges of the ULIP are: - a) Contribution related Charges- Running expenses of the policy b) Administrative Charges- Issuance cost, distribution costs etc c) Fund Management Fee- cost of being and selling the various financial instruments for various funds. d) Mortality Charges: cost of providing life protection. e) Rider charges: cost of other protection charges. f) Surrender charges: cost to cover initial expenses. g) Bid offer charges: difference between the offer price of units and the selling price i.e. bid price of units. It covers the cost of selling the policy. h) Transaction specific charges: cost of changing funds, toping up the investment component or withdrawals Daily NAV: A feature that lets us know on a daily bases, how the money in insurance plan is growing. 5) ADDED BENEFITS To get extra protection ULIP provides the policyholder the advantage of rider attachments. a. Death due to accident (ADBR) b. Disability (ABR) c. Critical Illness (CIBR) d. Surgeries (MSAR) (Now discontinued) 6) LIQUIDITY “A study on customer awareness to enhance market share of Bajaj 49 Allianz Unit Link Insurance Plan”
  • 50. SAAB MARFIN MBA The feature makes ULIP a marketable plan. The policyholder has an option of withdrawals in case if need arises. ULIP provides easy access to the money as and when the policyholder may requires. There are two types of withdrawal options. a) Partial b) complete The value of withdrawal reduces the death benefit by same amount. This facility can be avail only after three full premium payment years are completed. The minimum worth of this units and a maximum where in at least Rs. 10000/- worth units remain in all the funds put together. 7) TAX PLANNING This is another feature of ULIP that motives the policyholder to invest in the insurance plans. They usually invest to avail the tax benefit. Regulation in India allows tax benefits in the contribution paid under section 88, contribution paid for health riders critical illness and major surgical is allowed tax benefits under section 80D, as per the prevailing tax laws. Maturity benefits are tax free under section 10(10) D, provided life come is at least 5 times of the annual contribution paid. Death benefit is tax free under section 10(10) d. With so many tax benefits available in one instrument ULIP tends to be an intelligent tax-planning tool. Working of a ULIP Plan Life rime regular Premium Allocated Part of the Premium Premium towards “A study on customer awareness to enhance market share of Bajaj 50 Allianz Unit Link Insurance Plan” This goes Allotment of Insurance to the
  • 51. SAAB MARFIN MBA For Example A client put in regular contribution of Rs.20, 000 /-. From this amount a % is deducted as contribution. Therefore if the contribution related expense is 40% - Rs.8000/- will be deducted as contribution charges. The amount that is now available is Rs.20000-8000=12000/- Now, if the client who is available is aged 30 years were to take a life cover of 500,000/- then mortality (1.50/- per thousand at the age of 30) charge of 750 /- will be deducted. This amount will provide life cover to the policy. The remaining amount of –11250/- will be invested in any one of them or all of them. The Investment is shown in terms of units. Thus if client invests in debt fund and the NAV of the debt fund is Rs. 15/-(market price) then the no. of units that the client will get is 11,250/15=750. For this “A study on customer awareness to enhance market share of Bajaj 51 Allianz Unit Link Insurance Plan”
  • 52. SAAB MARFIN MBA investment-fund management fee will be charged and the charges for maintaining the policy an administrative charge are levied. Are ULIPs similar to mutual funds?. In structure, yes; in objective, no. Because of the high first-year charges, mutual funds are a better option if you have a five-year horizon. But if you have a horizon of 10 years or more , then ULIPs have an edge. To explain this further a ULIP has high first –year charges towards acquisition (including agents commissions). As a result, they find it difficult to outperform mutual funds in the five years. But in the long term, ULIP managers have advantages over mutual funds managers. Since policyholder premium come at regular intervals, investments can be planned out more evenly. Mutual fund managers cannot take a similar long term view because they have bulk investors who can move money in and out of schemes at short notice. Which is better, unit-linked or ‘Traditional plan’? The two strong arguments in favor of unit-linked plans are that –the investor knows exactly what is happening to his money and two ,it allows the investor to choose the assets into which he wants his funds invested. “A study on customer awareness to enhance market share of Bajaj 52 Allianz Unit Link Insurance Plan”
  • 53. SAAB MARFIN MBA A traditional ‘with profits,’ on the other hands, is a black box and a policyholder has little knowledge of what is happening. An investor in a ULIP knows how much he is paying towards mortality, management and administration charges. He also knows where the insurance company has invested the money. The investor gets exactly the same returns that the fund earns, but he also bears the investment risk. The transparency makes the product more competitive .So if you are willing to bare the investment risk in order to generate a higher return on your retirement funds, ULIPs are for you. Traditional ‘with profits’ policies too invest in the market and generate the same Returns prevailing in the marker. But here the insurance company evens out returns to ensure that policyholders do not lose money in a bad year. In that sense they are safer. ULIPs also offer flexibility. For instance, a policyholder can ask the insurance Company to liquidate units in his account to meet the mortality charges if he is unable to pay any premium installment. This eats into his savings, but ensures that the policy will continue to cover his life. Why do insurers prefer ULIPs? “A study on customer awareness to enhance market share of Bajaj 53 Allianz Unit Link Insurance Plan”
  • 54. SAAB MARFIN MBA Insurers love ULIPs for several reasons. Most important of all, insurers can sell these policies with less capital of their own than what would be required if they sold traditional policies. In traditional ‘with profits’ policies, the insurance company bears the investment risk to the extent of the assured amount .In ULIPs, the policyholder bears most of the investment risk. Since ULIPs are devised to mobilize savings, they give insurance companies an opportunity to get a large chunk of the asset management business, which has been traditionally dominated by mutual funds. Are unit-linked insurance plans good? Most insurers in the year 2004 have started offering at least a few unit-linked plans . Unit-linked life insurance products are those where the benefits are expressed in terms of number of units and unit price. They can be viewed as a combination of insurance and mutual funds. The number of units that a customer would get would depend on the unit price when he pays his premium. The daily unit price is based on the market value of the underlying assets (equities, bonds, government securities, etc) and computed from the net asset value. The advantage of unit –linked plans is that they arte simple, clear, and easy to understand. Being transparent the policyholder gets the entire upside on the performance of his fund .Besides all the “A study on customer awareness to enhance market share of Bajaj 54 Allianz Unit Link Insurance Plan”
  • 55. SAAB MARFIN MBA advantages they offer to the customers, unit-linked plans also lead to an efficient utilization of capital. Unit –linked products are exempted from tax and they provide life insurance. Investor welcome these products as they provide capital appreciation even as the yields on government securities have fallen below 6 percent , which has made the insurers slash payouts. According to the IRDA, a company offering unit-linked plans must give the investor an option to choose among debt, balanced and equity funds. If you opt for a unit-linked endowment policy, you can choose to invest your premiums in debt, balanced or equity plans. If you choose a debt plan, the majority of your premiums will get invested in debt securities like gilts and bonds. If you choose equity, then a major portion of your premiums will be invested in the equity market. The plan you choose would depend on your risk profile and your investment needs. The ideal time to buy a unit-linked plan is when one can expect long term growth ahead . This is especially so if one also believes that current market values (stock valuations ) are relatively low. So if you are opting for a plan that invests primarily in equity , the buzzing market could lead to windfall returns. However , should the buzz die down , investors could be left stung. “A study on customer awareness to enhance market share of Bajaj 55 Allianz Unit Link Insurance Plan”
  • 56. SAAB MARFIN MBA If one invests in a unit-linked pension plan early on , say when one is 25, one can afford to take the risk associated with equities , at least in the plan’s initial stages. However ,as one approaches retirement the quantum of returns should be subordinated to capital preservation. At this stage , investing in plan that has an equity tilt may not be a good idea. Considering that unit-linked plans are relatively new launches, their short history does not permit an assessment of how they will perform in different phases of the stock market. Even if one views insurance as a long term commitment, investments based on performance over such a short time span may not be appropriate. Allianz Bajaj launches its first unit linked policy. Allianz Bajaj Life Insurance Company has launched Unit Gain , the company’s first unit linked policy. Unit Gain allows customers to combine the benefits of life insurance with higher investment returns from equity and debt markets. Unit Gain was launched with a choice of four funds to the customer- equity, debt, balanced and cash funds. The cash funds comes with the guarantee that the value of units in the fund will not go down. Unit Gain is one of the most flexible unit linked plans in the market, and allows the customer to change the sum assured during the term of the policy to match their changing life insurance requirements. Also the “A study on customer awareness to enhance market share of Bajaj 56 Allianz Unit Link Insurance Plan”
  • 57. SAAB MARFIN MBA plan offers a premium holiday feature, where the policy is kept in-force even when premiums are not paid as long as there are enough units to cover charges. The policy provides customers flexibility in paying additional premium through single premium top-ups, as well as in increasing the level of regular premium in later years (along with increase in income). In addition, the facility of cash withdrawals allows the Bajaj Allianz ULIP’S products. Bajaj Allianz ULIP’S products: 1) Unit Gain Regular Premium: The Bajaj Allianz unit comes with a host of features to allow you to have the best of all words –protection and investment with flexibility like never before. Some of the features of this plan are: Guaranteed death benefits. Choice of 6 investment funds with flexible investment management you can change funds at any time. Attractive investment alternative to fixed investment securities. Provision for full/partial withdrawal any time after 3 full years premiums are paid. Unmatched flexibility –to match tour charging needs. “A study on customer awareness to enhance market share of Bajaj 57 Allianz Unit Link Insurance Plan”
  • 58. SAAB MARFIN MBA How does the plan work: The premiums paid are invested in fund/funds of your choice (depending on the allocation rate) &unit are allocated depending on the price of units for the fund/funds. The value of your policy is the value of units that you hold in the fund/funds. The insurance cover charges are deducted through monthly cancellation of units . The funds administration charge and fund management charge are priced in the unit value. Minimum sum assured= 5 times the annual premium. Maximum sum assured =y times the annual premium where y will be as per the following table. Age 0-30 31-35 36-40 41-45 46-55 56-60 Group Y 125 105 75 55 30 20 Important details of “Bajaj allianz unit gain RP” plan Minimum age at entry: 0(risk commences at age 7, and ceases after age 70) Maximum age at entry :60 The minimum age at entry for all additional benefits is 18 years. The maximum age at entry for all additional benefits is 50 years. “A study on customer awareness to enhance market share of Bajaj 58 Allianz Unit Link Insurance Plan”
  • 59. SAAB MARFIN MBA All additional benefits are available till age 65. 2) Unit Gain Single Premium: The bajaj allianz unit gain SP comes with a host of features to allow you to have the best of all worlds- protection and investment with flexibility like never before. Some of the feature of this plan are Convenient single premium payment, with option to pay top-ups later. 100% of the single premium/top ups are allocated. Guaranteed death benefits. Choice of 6 investment funds with flexible investment management you can with between funds at any time . Attractive investment alternative to fixed interest securities. Provision for full/partial withdrawal any time after the single premium is paid. Unmatched flexibility – to match your changing needs. How does the plan works? 100% of the single premium is invested in a fund/funds. The value of your choice and unit are allocated depending on the price of units for the fund/funds the value of your policy is the total value of units that you hold in the fund/funds . The insurance cover changes are deducted through monthly cancellation of units. The funds administration charge and fund management charge are pried in the unit value. “A study on customer awareness to enhance market share of Bajaj 59 Allianz Unit Link Insurance Plan”
  • 60. SAAB MARFIN MBA Minimum sum assured =1.01 times the single premium. Maximum sum assures =y times the single premium where y will be as per the following table. Age 0-30 31-35 36-40 41-45 46-60 61-67 Group Y 45 40 25 15 5 1.01 Important details of the “Bajaj allianz unit gain SP” plan:- Minimum age at entry :0(risk commences at age 7, and ceases after age 70) Maximum age at entry :67 Minimum single premium :Rs .25000. Minimum top-up :Rs 10000. 3) Unit Gain Plus Regular Plan: The Bajaj allianz unit gain plus RP comes with a host of features to allow you to have the best of all words – protection and investment with flexibility like never before. Some of the key feature of this plan are “A study on customer awareness to enhance market share of Bajaj 60 Allianz Unit Link Insurance Plan”
  • 61. SAAB MARFIN MBA Guaranteed death benefit. Choice of six investment funds with flexible investment management you can change funds at any time . Attractive investment alternative to fixed –interest securities. Provision for full/partial withdrawals any time after 3 full years premium are paid Unmatched flexibility –to match changing needs. How does the plan work? The premium paid are invested in a fund or funds of your choice (depending on the allocation rate) and units are allocated depending on the price of the units for the fund or funds. The insurance cover and administration charges are deducted through cancellation of units. The fund management charge is prices in the unit value. Minimum sum assured = 5 times the annual premium. Maximum sum assured = y times the annual premium where y will be as per the following table. Age 0-30 31-35 36-40 41-45 46-55 56-60 Group Y 125 90 60 40 20 15 “A study on customer awareness to enhance market share of Bajaj 61 Allianz Unit Link Insurance Plan”
  • 62. SAAB MARFIN MBA Important details of the “Bajaj Allianz Unit Gain Plus RP” plan Minimum age at entry :0(Risk commences at age 7 and ceases after age 70) Maximum age at entry :60 Minimum age at entry for all additional benefits is 18 years. The maximum age at entry for additional benefits is 50 years. All additional benefits are available till age 65. 4) Unit Gain Plus Single Premium Plan: The bajaj allianz unit gain plus Sp comes with a host of feature to allow you to have the best of all words – protection and investment with flexibility like never before. Some of the key feature of this plan are Convenient single premium payment, with option to pay top-ups later. 98% of the single or top-ups are allocated. Guaranteed death benefit. Choice of five investment funds with flexible investment management you can change funds at any time. Attractive investment alternative to fixed –interest securities. Unmatched flexibility – to match your changing needs. Provision for full or partial withdrawal any time after the single premium is paid. “A study on customer awareness to enhance market share of Bajaj 62 Allianz Unit Link Insurance Plan”
  • 63. SAAB MARFIN MBA How does the plan works ? 98% of the single premium is invested in a funds or funds of your choice and units allocated depending on the price of units for the fund or funds . The value of your policy is the total value of units that you hold in the fund or funds. The insurance cover and fund administration charges are deducted through cancellation of units. The funds management charge is priced in the unit value. Minimum assured =1.01 times the single premium. Maximum sum assured = y times the single premium where y will be as the following table. Age 0-30 31-35 36-40 41-45 46-60 61-69 Group Y 45 35 20 10 5 1.5 Important details of the “Bajaj Allianz Unit Gain Plus SP” Plan Minimum age at entry :0(Risk commence at age 7,and ceases after age 70) Maximum age at entry :69 Minimum single premium :Rs. 25000. Minimum top-up :Rs .5000. “A study on customer awareness to enhance market share of Bajaj 63 Allianz Unit Link Insurance Plan”
  • 64. SAAB MARFIN MBA 5)Unit Gain Life Pension plan: With Bajaj Allianz ,you can take control of your future and ensure a retirement you can look forward to. This plan has been be signed to take of your retirement and insurance needs, there by providing you with a comprehensive solution for life time. There are two packages choose from: 1. Unit gain life pension regular premium. 2. Unit gain life pension single premium. Defending on the amount of premium you want to pay, you choose sum assure as per the condition given below: 1. Minimum sum assured =5 times annual/1.01 times single premium. 2. maximum sum assured =y times the annual/single premium where y will be as per the following table: “A study on customer awareness to enhance market share of Bajaj 64 Allianz Unit Link Insurance Plan”
  • 65. SAAB MARFIN MBA Age 18-30 31-35 36-40 41-45 46-55 55-60 61-65 group Y for 125 90 60 40 20 15 10 regular premium Y for 45 35 20 10 5 5 1.5 regular premium How does the Bajaj Allianz Unit Gain Life Pension Plan Work? The premium paid are invested in funds of your choice (depending on the allocation rate) and unit are allocated depending on the price of unit for the fund or funds. The value of your policy is the total value of units that hold in the fund or funds. The insurance cover and administration charges are deducted through cancellation of units. The fund management charge is priced in the unit value. Important details of the “Bajaj Allianz Unit Gain Life Pension” Plan: Minimum Maximum Age of entry 18 65 Deferment period 5 40 Age at vesting 45 70 “A study on customer awareness to enhance market share of Bajaj 65 Allianz Unit Link Insurance Plan”
  • 66. SAAB MARFIN MBA 6) Unit Gain Easy Pension Plan: With bajaj allianz , you can take control of your future and ensure a retirement you can look for word to. There are two packages to choose form: 1. Unit gain easy pension regular premium. 2. Unit gain easy pension single premium. How does the Bajaj Allianz Unit Gain Easy Pension Plan works? The premium paid are invested in a fund/funds of your choice (depending on the allocation rate) and units are allocated depending on the price of units for fund/funds. The value of your policy is the total value of units that you hold in the fund/funds. The administration are deducted through cancellation of units. The fund management is priced in the unit’s value. Important details of “Bajaj Allianz Unit Gain Life Pension” Plan: Minimum Maximum Age of entry 18 65 Deferment period 5 40 Age at vesting 45 70 “A study on customer awareness to enhance market share of Bajaj 66 Allianz Unit Link Insurance Plan”
  • 67. SAAB MARFIN MBA ORGANISATION CHART 2.ORGANISATION CHART Bajaj Allianz Life Insurance Company Bajaj Allianz Life Insurance Agency Channel Bancassurance Group and Alternate “A study on customer awareness to enhance market shareChannel of Bajaj 67 Allianz Unit Link Insurance Plan” Branches Standard Chartered Group Employee Benefit Bank
  • 68. SAAB MARFIN MBA ORGANISATION CHART OF THE BRANCH BAJAJ ALLIANZ LIFE INSURANCE CHANNEL BANC ASSURANCE CORPORATE ZONAL SENIOR customer awareness to enhance market share of Bajaj 68 “A study on MANAGER Allianz Unit Link Insurance Plan”
  • 69. SAAB MARFIN MBA 3. SAMPLING: Sampling: we are taken random sample Sample size: 100 consumers Sample unit: collection of data was made from customer that is respondents 4. RESEARCH DESIGN: “A study on customer awareness to enhance market share of Bajaj 69 Allianz Unit Link Insurance Plan”
  • 70. SAAB MARFIN MBA The research design chosen was exploratory in nature as it involved effectives study to determine the awareness of ULIPs and its products since the population in Hubli city is very vast. It is difficult to carry out 100% with in a limited time period. Hence sample survey technique was adopted for the study. Fieldwork was carried out to collect the necessary data (through schedule questions /personal interview ). 5. DATA COLLECTION METHODS: a) Primary data : A structural interview schedule/ questionnaire was used as a tool for primary data collection from respondent. b) Secondary data: Books Journals, magazines and websites. 6.MEASURING TOOLS: Data code sheet S/no Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9 Q10 Q11 Q12 Q13 1 D H A A A A D E A B A - 2 C E D A A B B D D C B B D 3 D G D A A C C D B A D B D 4 C H D A A D C C C B B A “A study on customer awareness to enhance market share of Bajaj 70 Allianz Unit Link Insurance Plan”
  • 71. SAAB MARFIN MBA 5 D E D A A A A C B D A - 6 A A D A A A A B B A A - 7 C E A A B A B B A 8 D C A A B F B A 9 D B E B A B A A 10 C B B B B A A 11 D D D B B A B A 12 C B A A A A A C A A 13 B B B A B B B C E A 14 D B B B B A A 15 D G D A A A C C A B C 16 D E B A B A A B A A A 17 D E A A B A E B A A B D 18 C C E A A A B B A B C 19 C C E A A C C A A F B A 20 C B B B B A B A A B A 21 C B C A A A D B A A A 22 B H E A A B C B A A A 23 D H E A A B C A B A B C 24 D E E A A D C A B A A 25 D E B A A A C B D C B D 26 D H E A A B C D D B D A 27 C E E A A B D A B A A 28 A H A A A B C D A A B A 29 D E D A A B C A C F B D 30 D E E A B D C C D B E 31 A G E A A C D B B A A 32 D E A B B F B A 33 C A B A A C B A A A 34 D E E A A A B B A A A 35 D C D A A B E C A F A 36 D B B B B B A 37 D F B B B A B B 38 D E D A B A B A B A 39 D B B A B D E B A B B B 40 D B A B B A B A 41 D B B B A D E E B C A 42 D F A A B A C A A B C 43 D F E B B C F A “A study on customer awareness to enhance market share of Bajaj 71 Allianz Unit Link Insurance Plan”
  • 72. SAAB MARFIN MBA 44 D E B A A A E D C A A B A 45 D H C A B C E B C F B C 46 A H E A B A A A C B D 47 B B D B B D B A 48 C G E A A D A B A D A 49 B D B A B A A A A B A 50 B E B A B C A B A A B A 51 C E D A B A A A A D B A 52 A E B A B A B B A B B A 53 C G D A A B B B A A A 54 B D A A B A A B B F A 55 D G B B B A A 56 D B A A A A B C B A A 57 C C D B B B B C 58 D E E A B A A A A C A 59 C A A A A A A C C A A 60 B D D A B A C C A D A 61 D B A B B A A 62 D B B B A D A A 63 C E B A B A A A D B B 64 D A B A A C A C A A A 65 B D A B A A B A 66 C H E A A A B B C B B A 67 A D E A A A C B D A 68 C F E A B A A A A B A 69 D D B B B A B A 70 C A B A B A A A B B A 71 D B A A B A C A A A 72 C A B A A A B C A A B A 73 D B B B B A B B 74 D A D B B A B A 75 C D B A A B B A A A A 76 D E A A A B A B B B 77 B B C A A B D C B D A 78 C D B A A A D C C D B C 79 A H E A A A C E B B A 80 C B C A A A B B B A A 81 A D E B B A A 82 C A B A A B B D A C B B D “A study on customer awareness to enhance market share of Bajaj 72 Allianz Unit Link Insurance Plan”
  • 73. SAAB MARFIN MBA 83 C H C A A A D B C F A 84 D A D A A B B A B A B C 85 B E E B A A B A 86 C C C A B A A C C A 87 D D B B A A B B A 88 C D B A A A B A B A A 89 D F A A A B B D A D C B D 90 C H E A A B A B B A A 91 B B C B B B A D 92 A D B A B A E B D A 93 B G A A A D B B A B A 94 D A C A B A B A A B A 95 D C E B A A A B D 96 C H E A A C B D A D B A 97 D E A A B A A A A B D 98 D E D A B D B A C B A 99 C G D A A A E B A B B D 100 B C A A A D C B A D A “A study on customer awareness to enhance market share of Bajaj 73 Allianz Unit Link Insurance Plan”
  • 74. SAAB MARFIN MBA 1.What is your ratio of saving of the total income? a) More then 60% b) 60% - 50% c) 50% - 25% d) Less then 25% > 60% 9% 60%-50% 13% 50%-25% 31% <25% 47% “A study on customer awareness to enhance market share of Bajaj 74 Allianz Unit Link Insurance Plan”
  • 75. SAAB MARFIN MBA Total 100 Interpretation: From the above graph it is clear that 9% of people saving more than 60%, 13% of people saving less than 60%, 31% of people saving less than 50%, 47% of people saving less than 25%. 2.Your saving consist of. a) Post office b) Bank F . D c) Shares d) Land / Building e) Life insurance f) Gold g) Mutual fund h) All the above Post Office 10% “A study on customer awareness to enhance market share of Bajaj 75 Allianz Unit Link Insurance Plan”
  • 76. SAAB MARFIN MBA Bank FD 20% Shares 8% Land & Building 13% Life Insurance 23% Gold 5% Mutual Fund 8% All the above 13% Total 100 Interpretation: From the above graph it is clear that, 10% of people saving in post office, 20% of people savings in Bank FD, 8% of people savings in shares, 13% of people saving consist land and building, 23% of people savings in Life Insurance, 5% of people saving consist in gold,8% of people saving in Mutual Fund, 13% of people saving consist all the above option. “A study on customer awareness to enhance market share of Bajaj 76 Allianz Unit Link Insurance Plan”
  • 77. SAAB MARFIN MBA 3. What factor consist while making the policy. a) Returns b) Safety c) Liquidity d) Risk cover e) All the above Returns 20% safety 29% Liquidity 8% Risk cover 19% All the above 24% Total 100 Interpretation: From the above graph it is clear that 20% of people wants returns, 29% of people wants safety,8% of people wants liquidity, 19% of people wants risk cover, 24% of people wants all the above option. “A study on customer awareness to enhance market share of Bajaj 77 Allianz Unit Link Insurance Plan”
  • 78. SAAB MARFIN MBA 4. Have you invested money in life insurance? a) Yes b) No Yes 75% No 25% Total 100 Interpretation: From the above graph it is clear that 75% respondents invested their money in life insurance, 25% respondents are not invested. “A study on customer awareness to enhance market share of Bajaj 78 Allianz Unit Link Insurance Plan”
  • 79. SAAB MARFIN MBA 5. Are you aware of ULIP a) Yes b) No (If no, skip to q no 11) Yes 55% No 45% Total 100 Interpretation: Above graph 55% of respondents are aware of ULIP,45% of respondents are not aware of ULIP. 6. In which company you have invested your money? a) LIC b) Bajaj Allianz “A study on customer awareness to enhance market share of Bajaj 79 Allianz Unit Link Insurance Plan”
  • 80. SAAB MARFIN MBA c) ICICI d) Others . LIC 42% BAJAJ ALLIANZ 17% ICICI 8% OTHERS 9% BLANK 24% TOTAL 100% Interpretation: Above graph shows 42% respondents invested their money in LIC, 17% in Bajaj Allianz,8% in ICICI prudential, 9% in others and 24% of respondents are not responded well. “A study on customer awareness to enhance market share of Bajaj 80 Allianz Unit Link Insurance Plan”
  • 81. SAAB MARFIN MBA 7. How do you come to know ULIP? a) Friends b) Agents c) Newspapers/Magazines d) Banks e) Others . Friends 17% Agents 18% Newspaper/magazin es 15% Banks 8% Others 7% Blank 35% Total 100% “A study on customer awareness to enhance market share of Bajaj 81 Allianz Unit Link Insurance Plan”
  • 82. SAAB MARFIN MBA Interpretation: The above graph shows that 17% of respondents know the ULIPS through friends,18% of respondents through Agents,15% of respondents through News paper and Magazines, 8% of respondents know through banks, 7% of respondents know through others and 35% of respondents are not respondents well. 8. Which plan you have taken? a) Endowment b) Money Back c) Term Plan d) ULIP e) All the above Endowment 17% Money Back 29% Term Plan 16% ULIP 8% All the above 4% BLANK 27% Total 100% “A study on customer awareness to enhance market share of Bajaj 82 Allianz Unit Link Insurance Plan”
  • 83. SAAB MARFIN MBA Interpretation: The above graph shows that 17% of respondents have taken Endowment policy,29% of respondents have taken money back policy,16% of respondents have taken term plan,8% of respondents have taken ULIP,4% of respondents have taken others, 27% of respondents not taken. 9. Why you have chosen ULIP? a) Higher Returns b) Liquidity “A study on customer awareness to enhance market share of Bajaj 83 Allianz Unit Link Insurance Plan”
  • 84. SAAB MARFIN MBA c) Life cover d) All the above Higher returns 4% Life cover 1% Liquidity 2% All the above 2% Blank 91% Total 100% Interpretation: The above graph shows that 4% respondents wants Higher returns,1% liquidity, 2% life cover, 2% all the above and 91% of respondents are not responded well. 10. What is the premium you are paying per annum? “A study on customer awareness to enhance market share of Bajaj 84 Allianz Unit Link Insurance Plan”
  • 85. SAAB MARFIN MBA a) 10000 b) 10000-25000 c) 25000-50000 d) 50000-100000 A 38% B 17% C 11% D 3% BLANK 31% Interpretation: The above graph shows that the 38% of respondents paying premium per annum less than 10,000, 17% respondents paying per annum between 10,000- 25,000, 11% respondents paying per annum between “A study on customer awareness to enhance market share of Bajaj 85 Allianz Unit Link Insurance Plan”
  • 86. SAAB MARFIN MBA 25,000-50,000, 3% respondents paying per annum between 50,000-100,000, blank is 31%. 1. What will influence your Financial Planning? a) Discussion with Family Member b) Tax Consultant/ C. A c) Insurance consultant /Agents d) Finance Magazines. e) Web site of insurance or Finance company. f) Any other Specify . Discussion with FM 47% Tax consultant/CA 22% IC /Agents 7% Finance Magazine 14% Websites 1% Others 9% Total 100% “A study on customer awareness to enhance market share of Bajaj 86 Allianz Unit Link Insurance Plan”
  • 87. SAAB MARFIN MBA Interpretation: The above graph factors influencing financial planning 47% influencing discussion with family members, 22% tax consultant/CA, 7% Insurance Consultant/ Agents,14% through finance magazines, 1% through web sites of insurance/ Finance Company,9%through others. “A study on customer awareness to enhance market share of Bajaj 87 Allianz Unit Link Insurance Plan”
  • 88. SAAB MARFIN MBA 12.In future are you interested investing money on ULIP? a) Yes b) No A 52% B 48% Interpretation: The above graph 52% respondents are interested investing money on ULIPs in future, 48% respondents are not interested to invest money in ULIPs. “A study on customer awareness to enhance market share of Bajaj 88 Allianz Unit Link Insurance Plan”
  • 89. SAAB MARFIN MBA 13. If no why? a) No Interest. b) Lack of Advertisement. c) Busy schedule. d)Others . A 23% B 6% C 8% D 12% BLANK 51% Interpretation: “A study on customer awareness to enhance market share of Bajaj 89 Allianz Unit Link Insurance Plan”
  • 90. SAAB MARFIN MBA The above graph 23% of respondents are no interested, 6% lack of advertisement, 8% busy schedule, 12% of respondent says others and 51% of respondents are not responded well. Findings Through all this survey and analyzing what we found is that In the survey it was found that 47% of the respondents are saving less than 25% income this indicates that nearly half of respondent in hubli city are coming under middle class. As our research we found that 55% of people are aware of ULIP’s and 45% of respondent are not aware of ULIP’s so company has to give more advertisement about the ULIP’s . Through Friends 17% of people are come to know about the ULIP’s ,through Agents 18%, 15% through Newspaper / Magazine , 8% through Banks, Others 7% of respondent are come to know 35% of people are not aware of ULIP’s so compare to all agents are playing important role & company has to increase more number of agents. 52% of respondent are interested to invest money in ULIP’s and 48% of respondent are not interested to invest money in ULIP’s so 52% is a potential customer so company can utilize that opportunity. “A study on customer awareness to enhance market share of Bajaj 90 Allianz Unit Link Insurance Plan”
  • 91. SAAB MARFIN MBA 42% of respondent are invested their money in LIC, 17% in Bajaj Allianz, 8% in ICICI Prudential , 9% in others and 24% of people not at invested. 23% of respondent are not interested to invest their money in ULIPs , 6% lack of advertisement, 8% busy schedule,12% of respondents said others and blank 51%. LIMITATIONS The limitation of the project was that the study and the survey were conducted in Hubli city only, the analysis and recommendations may not be fully applicable to other cities. The time was not enough to study the vast and growing Life insurance sector in Hubli city Conclusion : From the over all project and market survey it is clear that Bajaj Allianz Life Insurance Co .Ltd is doing well but most of the people are not aware of ULIP’s . But in the present threading competition they should do more then the present efforts in the following fields. “A study on customer awareness to enhance market share of Bajaj 91 Allianz Unit Link Insurance Plan”
  • 92. SAAB MARFIN MBA 1. Advertising campaign. 2. Trade promotion activity. Recommendations Most of the respondents are not aware of Unit Linked Insurance Plan so company has to give more advertisement about the ULIP’s. 45% of respondents are not aware, which should be increased by different medias like TV, Magazines, & News Paper. The company has to provide proper training or marketing skills to improve the marketability of products. Complete information should be provided regularly to the advisor as well as to the investor. Bajaj Allianz Co should come out with more and more innovative schemes to meet the requirement of every investor Company has to conduct meeting of their agents periodically to access the results and progress of the agents efforts. “A study on customer awareness to enhance market share of Bajaj 92 Allianz Unit Link Insurance Plan”
  • 93. SAAB MARFIN MBA “A study on customer awareness to enhance market share of Bajaj 93 Allianz Unit Link Insurance Plan”
  • 94. SAAB MARFIN MBA Dear Sir / Madam, I am pleased to introduce myself as MBA student of PES&T’ s Belgaum Institute Of Management Studies (MBA) Belgaum . As a part of curriculum I have undertaken a research study on “Customer Awareness Level To Improve Market Share Of ULIP”. The information provided by you will be kept confidential & used for academic purpose only . QUESTIONNAIRE 1.What is your ratio of saving of the total income? a) More then 60% b) 60% - 50% c) 50% - 25% d) Less then 25% “A study on customer awareness to enhance market share of Bajaj 94 Allianz Unit Link Insurance Plan”
  • 95. SAAB MARFIN MBA 2.Your saving consist of. a) Post office b) Bank F . D c) Shares d) Land / Building e) Life insurance f) Gold g) Mutual fund h)All the above 3. What factor consist while making the policy. a) Returns b) Safety c) Liquidity d) Risk cover e) All the above 4. Have you invested money in life insurance? a) Yes b) No 5. Are you aware of ULIP a) Yes b) No If no, skip goto Q no 11) 6. In which company you have invested your money? a) LIC b) Bajaj Allianz [ c) ICICI d) Others . 7. How do you come to know ULIP? a) Friends b) Agents c) Newspapers/Magazines d) Banks e) Others . “A study on customer awareness to enhance market share of Bajaj 95 Allianz Unit Link Insurance Plan”