1. Curriculum Vitae pg 1
Brenda Isabel de Clercq
Surname : de Clercq
First Names : Brenda Isabel
Residential Address : 12 2nd Avenue
Sallies Village, Brakpan
Gauteng
Postal Address : 12 2nd Avenue
Sallies Village, Brakpan
Gauteng
1541
Telephone number : 072 757 0693
Languages : English and Afrikaans
Education and Training
High school Noorderlig : Matriculated 1997
Subjects Completed : English, Afrikaans, Typing, Biology, Geography, Business economics
Sports Practiced : Netball and Athletics
Achievements
New Horizons : 1999
Subjects Completed : One day beginning course on CorelDraw 8
Other Achievements - Certificate in Supervisory Skills (1999)
- Long Service Certificate (5 years - 2007)
- Certificate of Achievement (2007)
- Freightpak Accolade for Superior Customer Service (2008)
- Certificate in Fire Fighting training Hazchemwize (2007)
- Certificate in Dangerous goods handling & awareness training (2007)
- Customer Service and telephone skills training (Value Logistics) 2009
- Assistant Emergency Response Co-ordinator (2009)
- Wage keep training (Freightpak)
- Maestro training (customer system)
- National Certificate in Management NQF Level 5. Completed 2011.
- Communication Skills Training (Value Logistics) 2011.
Brief Synopsis : I feel that the following points best highlights the skills I have gained over the
last couple of years:
* Strong Communication & People Management skills gained in an
Operational and Customer Liaisons environment.
* Problem Solving Skills gained in Operational and Logistical environment.
* Administration and Computer Skills gained in Operational and Logistical
environment.
* Having a "Hands on" approach to business as well as a willingness to help
and get the work done right the first time.
* Completing work even if it requires working outside of working hours.
* Able to constantly work under extreme pressure, gained whilst in Freight
Transport environment.
* Willingness to learn and improve my knowledge in all possible fields.
pg 2
Employment History
Value Logistics T/A : 13 years - breakdown below:
Freightpak (PTY) LTD Hazardous Warehouse (food/pharm)
Position : Warehouse Admin Supervisor
Reporting to : WHS Manager: Cherylene Myburgh
Period : July 2007 to Present
Systems worked on : Freightware, Maestro, Embrace and Accellos
K.P.A. * See Job Profile attached (3 pages)

2. * Investigating Claims and giving it through to claims department for payment.
* Customer complaints (CAPAR and CAR)
* Handling audited stock takes
* Reporting on outstanding pods on a monthly basis.
* Reporting weekly cycle counts figures (stock accuracy) to management.
* Reporting weekly KPI on time to management.
* Reporting handling kg per week to management. (WHS stats)
* Weekly reports on training hours
* Weekly reports on damages (Rec, C & D or in WHS) - for investigation
* Closing off month end for 2 departments WHS & Improchem
* Involved in Disciplinary Inquiry's
* Verifications
* Cost control
* SHEQ assistant emergency response co-ordinator.
* Monthly meeting with customers
* Typing up minutes of all meetings held at the warehouse
* Completing monthly attendance register
* Completing monthly overtime and submitting to HR
* Responsible for all stationery orders, issue to staff and control documents.
* Confirming Load list from customer after orders have been captured
* Supervising 8 people in the department.
Value Logistics
Freightpak (PTY) LTD : Spartan (Head office)
Position : Pod Supervisor
Reporting to : Mercia Greaves
Period : September 2006 to June 2007
K.P.A. * Supervising 2 people in the pod department.
* Clearing outstanding pod report before the 15th of next month
* Archiving of old pods.
Promoted - WHS Admin Supervisor.
Value Logistics pg 3
Freightpak (PTY) LTD : T & C Warehouse
Position : In-house WHS Admin Controller
Reporting to : Barries Barnard
Period : October 2003 to August 2006
K.P.A. * Customer liaison and customer service on site.
* Follow up on deliveries and collections, "Track and Trace"
* Management of on site staff.
* Capturing of orders, manifests and waybills for the customer.
* Completion of tremcards.
* Resolving of all customer queries nationally.
* Stock labeling, capturing, tracking up to delivery point.
* Acknowledge pods on Embrace system (T & C system)
* Printing kardex and stock reports from Embrace.
* Air freight, next day delivery and express load planning.
* Managing the warehouse when WHS Manager goes on leave for 3 weeks.
* Managing staff time sheets.
* Managing variances between two systems (Embrace and Freight ware.)
* Following up on outstanding pods.
Promoted - POD Supervisor at head office.
Value Logistics t/a Freightpak : Spartan (Head office)
Position : Pod Clerk
Reporting to : Mercia Greaves
Period : January 2002 to October 2003.
K.P.A. * Managing import and export pods
* Normal admin duties performed:
Filling
Customer queries
Collection request
Quotations
Archiving

3. * Managing trip sheets in operations (C & D) for 3 weeks (short staffed)
Promoted - In-house WHS admin controller.
Sheq Services :
Position : Data Capture Clerk
Reporting to : Mr. Pieter John Gillmer and Mr. Nardus de Bruto
Period : July 2001 to August 2001.
K.P.A. * Data capturing on Microsoft Excel and Microsoft Word.
* Loading the following documentation on computer:
Checklists
Quotations
Clients lists
Standards of companies
Letters
Directory Specialists CC
Position : Data Capturer Clerk (10 months) & Sales Rep (3 months)
Reporting to : Natasha and Gerhard Breedt
Period : July 1999 to August 2000.
K.P.A. * Data Capturer (White Pages)
* Schedules
* Proposals and Deliveries
* Invoicing
* Filling
* Telephone communication to Telkom and customers
* Sourcing of leads (no customers)
* Checking contracts
Reason for leaving - Company closed down
Pick n Pay Family : Farramere
Position : Cashier (4 months), Own photos kiosk (4 months) and Supervisor (10 months)
Reporting to : Jimmy and Glenda Rangousis
Period : February 1998 to July 1999
K.P.A. * Managing orders on films and cigarettes
* Trained to take I.D photos
* Handled customer queries and complaints
* Managing staff time sheets
Reason for leaving - Offered the opportunity to get into a office related company (room for growth)