1. e-mail: rbalaji77@gmail.com
BALAJI RAGHAVULU HP: +91-9444118631 / +91-9945186989
Experience Summary:
 PeopleSoft Functional consultant, with 9 years of HR domain/functional experience.
 Workday Functional Consultant.
Experience Summary
1. Working as Business Solution Analyst with Verifone, Bangalore -- Jan 2013 to till date
Project #1:
Project : Part of Global HRIT Team to implement and support Workday HRMS.
Application : Workday HRMS
Client : Verifone Inc – (Inhouse)
Period : Jan 2013 to till date
Role : Support
Description:
VeriFone has been present in India since 1996. It has sold close to 1 Million devices in India.
VeriFone's customers in India include Banks, financial institutions, Retail, Petroleum, Mobile Service
Operators, Insurance companies, Taxi operators & other Systems integrators. VeriFone offers Field
services for managing the estate of POS terminals.
Responsibility
 Production monitoring and production support.
 Hands on experience in handling salesforce for all the queries raised by the users.
 Point of contact for all workday related issues/queries
 Configuring and testing of enhancements relating to HRMS modules, Benefits, Absence
Business processes, alerts and notifications.
 Creating new custom reports - both simple and advanced.
 Working with technical team for successful delivery of new integrations and supporting
existing integrations.
 Working on projects - Currently involved in implementing Absence module for three countries
and On boarding module globally
 Working with HR community on regular basis for process improvements and enhancements
 Working on end to end activities relating to new version updates
 Working on mass data load using EIB as and when there are new acquisitions. Recently
worked on one of France acquisition with 200 employees

2. 2. Worked as Sr.Functional Analyst in Hexaware Technologies Pvt Ltd -- Aug 2010 to Jan
2013
Project #1:
Project : Hewitt - HIG.
Client : Hewitt – Thomson Duke, Charlotte
Period : Aug 2010 to Nov 2011
Role : Team Lead.
Description:
Duke Energy is one of the largest electric power companies in the United States, supplying and
delivering energy to approximately 4 million U.S. customers. The objective of this project is to
provide application support and maintenance, as part of this Duke has decided to decommission the
existing database called CRW (Client Reporting Warehouse) which was developed and maintained
by Hewitt for reporting purpose and create a new database called Duke Hub Load which will resides
in Duke Energy for reporting purpose.
Environment: PeopleSoft HCM Application 9.0.
Responsibility
 Hands on experience in understanding the client requirements and preparation of Functional
design document.
 Hands on experience in preparation of RTMs (Requirement Traceability matrix)
 Discussion with the onsite coordinator about the status of the deliverables.
 Training and mentoring of associates in the functional aspects of the application
 Functional testing of customizations, Reports and impact analysis on the same.
 Project #2:
Project : AIG Workday HCM Implementation Release1.1 Implementation and Support
Modules : Workday 16 and Workday17 HCM Module
Client : AIG (U.S.A)
Period : Nov 2011 to Jan 2013
Role : Team Lead.
Description:
American International Group, Inc. (AIG) is a leading international insurance organization serving
customers in more than 130 countries. AIG companies serve commercial, institutional and individual
customers through one of the most extensive worldwide property casualty networks of any insurer.
In addition, AIG companies are leading providers of life insurance and retirement services in the
United States. AIG common stock is listed on the New York Stock Exchange, as well as the stock
exchanges in Ireland and Tokyo

3. Responsibility
 The scope of the project is to get transition from Deloitte on the Implementation of Workday
for AIG for the following initial countries – Malaysia, Philippines, Hong Kong, Singapore,
Indonesia and Vietnam
 Trained on Workday HCM 16 at Chicago (Workday Training Center at Chicago)
 Training from Workday includes – HCM Fundamentals, Workday Security, Reports and
Calculated Fields, Workday Studio
 Deputed to AIG, Houston during the initial transition of Workday from Deloitte and AIG team.
o Involved in transition process from Deloitte
o Worked on upgrade process from version 16 to 17
o Hands on experience in handling salesforce.com (SFDC)
 Handled Workday Integrations Support on Interfacing to Global Data Warehouse (AIG
Application).
Environment: Workday 17 (cloud computing)
3. Associate Business Consultant - Ramco (June 2006 to July 2010)
Project #1:
Project Name : Sincom
Client : Sincom Singapore (offshore)
Period : June 2010 to August 2010.
Role : Functional Consultant
Responsibility
 Prepared Standard Document for the base and Web application and user manual for HR
Core & Payroll.
 Coordinated with client for any clarification of the solutions document.
 Prepared Client specific document for the Ramco Application.
 Handled client issues relating to HR, Payroll, e.Leave , TNA, e.Claims
 Review and analyze the problem in TEST Instance Check for alternatives
 Tested the solution in the TEST instance
Project #2:

4. Project Name : Easy Pay for Windows – (EPW)
Client : EPW Malaysia (offshore)
Period : Jan 2010 to May 2010.
Role : Functional Consultant
Responsibility
 Migration data from Client System data to Ramco format for the base and Web application
for Payroll.
 Coordinated with client for any clarification of the solutions document.
 Prepared Client specific document for the Ramco Application.
 Handled client issues relating to HR, Payroll, Country Statutory.
 Review and analyze the problem in TEST Instance Check for alternatives
 Tested the solution in the TEST instance
Project #3:
Project Name : SDV
Client : SDV Taiwan (Onsite & Offshore)
Period : Aug 2009 to Dec 2009.
Role : Functional Consultant
Responsibility
 Prepared Standard Document for the base and Web application and user manual for HR
Core & Payroll.
 Coordinated with client for any clarification of the solutions document.
 Prepared Client specific document for the Ramco Application.
 Handled client issues relating to HR, Payroll, Leave / Review and analyze the problem in
TEST Instance Check for alternatives
 Tested the solution in the TEST instance / Provided Solution and Support to onsite-
consultant.
Project #4:
Project Name : Prudential
Client : Prudential Singapore (Onsite)
Period : March 2009 to July 2009.
Role : Functional Consultant

5. Responsibility
 Gathering Business Requirements
 Worked on the Business Process for Pre-implementation consulting presentations.
 Prepared Questionnaire which can cater to all client Requirement
 Prepared Standard Document for the base and Web application and user manual for HR
Core & Payroll.
 Coordinated with client for any clarification of the solutions document.
 Prepared Client specific document for the Ramco Application.
 Handled client issues relating to HR, Payroll
 Review and analyze the problem in TEST Instance Check for alternatives
 Tested the solution in the TEST instance
 Took Client approvals for the resolution provided
 Duplicating the solution on client approval, else looking for other options
Project #5:
Project Name : Jhonson & Jhonson
Client : Jhonson & Jhonson Singapore (Onsite)
Period : March 2009 to July 2009.
Role : Functional Consultant
Responsibility
 Gathering Business Requirements
 Worked on the Business Process for Pre-implementation consulting presentations.
 Prepared Questionnaire which can cater to all client Requirement
 Prepared Standard Document for the base and Web application and user manual for HR
Core & Payroll.
 Coordinated with client for any clarification of the solutions document.
 Prepared Client specific document for the Ramco Application.
 Handled client issues relating to HR, Payroll
 Review and analyze the problem in TEST Instance Check for alternatives
 Tested the solution in the TEST instance
 Took Client approvals for the resolution provided
 Duplicating the solution on client approval, else looking for other options

6. Project #6:
Project Name : Qimonda
Client : Qimonda Malaysia (Onsite)
Period : April 2008 to Oct 2008.
Role : Functional Consultant
Responsibility
 The scope of the project involved on-site where the test instances were downloaded and
based on the study conducted and setup were tested for desired results and passed on to
implementation.
 Worked on the Vision flow documents for Pre-implementation consulting presentations.
 Preparation of Requirement Definition Report documents with all client Requirements.
 Implementation of HR & Payroll modules
Project #7:
Project Name : Specilon
Client : Specilon Singapore (Onsite)
Period : June 2006 to Mar. 2008.
Role : Functional Consultant
Responsibility
 Gathering Business Requirements / Worked on the Business Process for Pre-implementation
consulting presentations.
 Prepared Questionnaire which can cater to all client Requirement / Prepared Standard
Document for the base and Web application and user manual for HR Core & Payroll.
 Coordinated with client for any clarification of the solutions document./ Prepared Client
specific document for the Ramco Application.
 Handled client issues relating to HR, Payroll / Review and analyze the problem in TEST
Instance Check for alternatives
 Tested the solution in the TEST instance / Took Client approvals for the resolution provided
 Duplicating the solution on client approval, else looking for other options Provided Solution
and Support to onsite-consultant.

7. 4. IT- Technical Recruiter - ACS Consultancy, Chennai (January 2005 - May 2006)
Responsibility
 Sourced candidates from Data Bank/Various Web Portals, Consultants, Short-listing the
Resumes.
 Managed the complete recruitment life-cycle for sourcing the best talent from diverse sources
after identification of manpower requirements in coordination with Project Managers. Liaised
with Consultants to update them of new requirements and follow up of existing ones.
Developed talent pool through creative sourcing techniques including referral generation,
networking; direct sourcing, and advanced Internet sourcing.
 Organizing technical interviews of shortlisted candidates with senior heads; verifying
Referrals; fixing Salaries; issuing Offer and Appointment Letters. Ensuring smooth induction /
orientation of new employees, through proper interface with the Business Unit Heads and
Teams. Preparation of Weekly and Monthly reports relating to recruitment.
5. PENTASOFT TECHNOLOGIES, Chennai – Programmer (December 1999 to Dec 2004)
Responsibility
 Requirement analysis, designing, development, testing, deployment maintenance of web
based applications using VB6, ASP, MS SQL Server & Crystal reports. Providing training and
technical support to end users on working and maintenance of applications.
Trainings
 Training in Ramco Enterprise Resource Planning (ERP) - Human Resources Management
System – Ver 3.1 and ESS.Net Web application
 Core HR- Work structure - People Management - Career Management & Recruitment
 Payroll- Payroll Administration
 Self- Service Human Resource- Employee Self-Service – Manager Self-Service – Humana
resource Self Service Registration
 Ess.Net- User Rights, Leave, Time Management & Claim Administration

8. Academic Chronicle
Degree Year University
MBA (HR) 2004 University Of Madras
M.C.A 2000
Sri Balaji Engineering College ,
Kanchipuram
B.Com 1997 Vivekananda College, Chennai
Certifications:
 Oracle Certified Peoplesoft Functional Consultant
 Oracle Certified People tools Consultant
Technical Expertise:
 Operating System Windows 98/NT/XP/2000/Advanced Server
 ERP Packages (Inc versions) Workday HRMS, PeopleSoft 9.1, 8.8.
 Modules Core HR & ESS, MSS, EAP & ePerformance modules
 Database Oracle 10g, MS SQL Server 2000/2005
 Tools App Designer
 Package Ms-office