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How to Calculate Your ROI on
Networking Events
January	
  16,	
  2014	
  
How	
  to	
  Calculate	
  Your	
  ROI	
  on	
  Networking	
  Events	
  

What is this webinar designed to do?
•  This	
  webinar	
  +	
  	
  
Networking	
  ROI	
  
Template	
  =	
  fast	
  and	
  
simple	
  calculation	
  
of	
  return	
  (%)	
  and	
  
value	
  generated	
  ($)	
  

•  Give	
  you	
  access	
  to	
  Axial’s	
  downloadable	
  ROI	
  excel	
  
template	
  
•  Go	
  through	
  the	
  mechanics	
  of	
  the	
  template	
  
•  Walk	
  through	
  the	
  theory	
  behind	
  the	
  calculations	
  
•  Take	
  you	
  through	
  a	
  start-­‐to-­‐end	
  calculation	
  with	
  
detail	
  on	
  every	
  input	
  
•  Calculate	
  the	
  %	
  ROI	
  and	
  $	
  generated	
  on	
  the	
  time	
  and	
  
money	
  spent	
  attending	
  events	
  

2
How	
  to	
  Calculate	
  Your	
  ROI	
  on	
  Networking	
  Events	
  

Who is this webinar for?
•  Intermediaries:	
  investment	
  bankers,	
  brokers,	
  
lawyers	
  and	
  legal	
  counsel,	
  other	
  advisors	
  
•  Product	
  Providers:	
  technology	
  platform	
  providers,	
  
service	
  providers	
  
•  Capital	
  Providers:	
  private	
  equity	
  funds,	
  mezzanine	
  
funds,	
  commercial	
  lenders,	
  strategic	
  acquirers,	
  
family	
  ofXices,	
  direct	
  private	
  investors,	
  other	
  
investors	
  
•  Company	
  Management:	
  CEOs,	
  CFOs,	
  COOs,	
  Finance	
  
VPs,	
  Treasurers,	
  owners	
  
3
How	
  to	
  Calculate	
  Your	
  ROI	
  on	
  Networking	
  Events	
  

Leading the Webinar
Kateri	
  Y.	
  Zhu	
  
Marketing	
  Manager,	
  Axial	
  
	
  
Kateri	
  Zhu	
  supports	
  Axial’s	
  marketing	
  efforts	
  to	
  investment	
  
bankers,	
  advisors,	
  private	
  equity	
  funds,	
  mezzanine	
  capital	
  
providers,	
  strategics,	
  and	
  other	
  capital	
  providers.	
  Prior	
  to	
  
Axial,	
  she	
  was	
  a	
  private	
  equity	
  associate	
  responsible	
  for	
  
evaluating	
  and	
  executing	
  take-­‐private	
  transactions	
  at	
  Mill	
  
Road	
  Capital.	
  Previously,	
  Kateri	
  worked	
  as	
  an	
  investment	
  
banker	
  in	
  the	
  Healthcare	
  group	
  at	
  Morgan	
  Stanley	
  in	
  New	
  
York	
  City.	
  She	
  holds	
  a	
  B.A.,	
  phi	
  beta	
  kappa,	
  cum	
  laude,	
  in	
  
Political	
  Science	
  and	
  Economics	
  from	
  Duke	
  University.	
  

4
How	
  to	
  Calculate	
  Your	
  ROI	
  on	
  Networking	
  Events	
  

Overview: The Question
•  Types	
  of	
  networking	
  events:	
  	
  
– Conferences,	
  summits,	
  tradeshows,	
  roundtables,	
  dinners,	
  
receptions	
  

•  Exactly	
  how	
  much	
  is	
  networking,	
  or	
  the	
  lack	
  thereof,	
  
accelerating	
  or	
  decelerating	
  your	
  business?	
  
•  How	
  do	
  you	
  calculate	
  the	
  actual	
  dollars	
  gained	
  from	
  
attending	
  networking	
  events?	
  
•  Is	
  it	
  possible	
  to	
  quantify	
  the	
  return	
  on	
  new	
  contacts,	
  
relationships,	
  and	
  interpersonal	
  interactions?	
  

5
How	
  to	
  Calculate	
  Your	
  ROI	
  on	
  Networking	
  Events	
  

Overview: The Answer
•  The	
  answer:	
  
– It’s	
  difXicult	
  but	
  it’s	
  certainly	
  possible	
  
– We	
  started	
  by	
  distilling	
  the	
  hard	
  and	
  soft	
  elements	
  of	
  
networking	
  costs	
  and	
  gains	
  into	
  the	
  calculator	
  

•  The	
  warning:	
  
– A	
  useful	
  return	
  metric	
  won’t	
  come	
  without	
  some	
  care	
  and	
  
thought	
  around	
  the	
  assumptions	
  

•  The	
  objective:	
  
– Calculate	
  your	
  ROI	
  (%)	
  and	
  net	
  generated	
  value	
  ($)	
  on	
  
attending	
  networking	
  events	
  

6
How	
  to	
  Calculate	
  Your	
  ROI	
  on	
  Networking	
  Events	
  

Font Colors in the Template
•  Yes,	
  they	
  mean	
  something	
  
•  Color	
  coding:	
  
– Blue	
  =	
  input	
  
– Black	
  =	
  calculation	
  

•  All	
  the	
  inputs	
  have	
  been	
  cleared	
  out	
  
•  This	
  means	
  that	
  your	
  job	
  is	
  to	
  input	
  your	
  Xigures	
  into	
  
the	
  empty	
  cells	
  

7
How	
  to	
  Calculate	
  Your	
  ROI	
  on	
  Networking	
  Events	
  

Units in the Template
•  The	
  template	
  is	
  formatted	
  to	
  show	
  units	
  
automatically	
  
– For	
  example,	
  type	
  “10000”	
  into	
  cell	
  C6	
  and	
  it	
  will	
  show	
  as	
  
$10,000.00	
  
– For	
  another	
  example,	
  type	
  “8”	
  into	
  cell	
  C8	
  and	
  it	
  will	
  show	
  as	
  8	
  
employees	
  

•  All	
  the	
  cells	
  have	
  been	
  formatted,	
  so	
  you	
  should	
  not	
  
be	
  using	
  any	
  units,	
  dollar	
  signs,	
  or	
  symbols	
  of	
  any	
  
type	
  
•  This	
  means	
  that	
  you	
  should	
  complete	
  the	
  entire	
  
template	
  with	
  your	
  number	
  keys,	
  0	
  through	
  9	
  
8
How	
  to	
  Calculate	
  Your	
  ROI	
  on	
  Networking	
  Events	
  

ROI defined
•  If	
  an	
  investment	
  
doesn’t	
  have	
  a	
  
positive	
  ROI	
  or	
  
there	
  are	
  other	
  
opportunities	
  with	
  
a	
  higher	
  ROI,	
  then	
  
the	
  investment	
  
should	
  not	
  be	
  
undertaken	
  

•  Return	
  on	
  Investment:	
  a	
  performance	
  measure	
  used	
  
to	
  evaluate	
  the	
  efXiciency	
  of	
  an	
  investment	
  
•  To	
  calculate:	
  the	
  beneXit	
  (return)	
  of	
  an	
  investment	
  is	
  
divided	
  by	
  the	
  cost	
  of	
  the	
  investment	
  
ROI	
  =	
  (Gain	
  from	
  Investment	
  –	
  Cost	
  of	
  Investment)	
  
	
   	
   	
   	
   	
  Cost	
  of	
  Investment	
  
•  The	
  result	
  is	
  expressed	
  as	
  a	
  percentage	
  or	
  ratio	
  
9
How	
  to	
  Calculate	
  Your	
  ROI	
  on	
  Networking	
  Events	
  

Gameplan
1.  Estimate	
  the	
  cost	
  of	
  investment	
  
2.  Estimate	
  the	
  gain	
  from	
  investment	
  
3.  Put	
  it	
  together	
  

10
Estimating the Cost
	
  
How	
  to	
  Calculate	
  Your	
  ROI	
  on	
  Networking	
  Events	
  

Step 1: Upfront Costs
•  Determine:	
  
– The	
  upfront,	
  cash	
  costs	
  
– Input	
  the	
  registration	
  costs	
  and	
  sponsorship	
  fees,	
  if	
  any,	
  
involved	
  with	
  snagging	
  a	
  seat	
  at	
  the	
  table	
  

•  Example:	
  	
  
– Adam	
  Johnson,	
  investment	
  banker	
  at	
  XYZ	
  Advisors	
  
– Attending	
  a	
  healthcare	
  industry	
  conference	
  
– Goal	
  is	
  to	
  connect	
  with	
  past	
  clients	
  and	
  meet	
  new	
  ones	
  
– Sending	
  3	
  employees	
  to	
  San	
  Francisco	
  to	
  represent	
  the	
  Xirm	
  
and	
  paid	
  $635	
  each,	
  upfront,	
  for	
  registration	
  
– Also	
  paying	
  $2,750	
  to	
  sponsor	
  the	
  conference	
  
12
How	
  to	
  Calculate	
  Your	
  ROI	
  on	
  Networking	
  Events	
  

Step 2: Travel, Rooming, and Entertaining
•  Determine:	
  
– Number	
  of	
  employees	
  attending	
  
– Expenditures	
  on	
  air	
  or	
  ground	
  travel,	
  hotel	
  rooms,	
  and	
  meals,	
  
drinks,	
  and	
  entertaining	
  on	
  a	
  per-­‐employee	
  basis	
  

•  Example:	
  
– Expect	
  to	
  spend	
  ~$570	
  on	
  a	
  round	
  trip	
  Xlight	
  for	
  each	
  employee	
  
– Reserve	
  each	
  employee	
  a	
  hotel	
  room	
  for	
  $285	
  per	
  night	
  
– Note	
  that	
  conference	
  is	
  providing	
  breakfast/lunch	
  and	
  budget:	
  	
  
•  ~$130	
  per	
  person	
  for	
  dinner	
  after	
  the	
  conference	
  
•  ~$25	
  per	
  person	
  for	
  breakfast	
  meetings	
  the	
  next	
  morning	
  
•  ~$40	
  per	
  person	
  for	
  lunch	
  meetings	
  before	
  the	
  return	
  Xlight	
  
13
How	
  to	
  Calculate	
  Your	
  ROI	
  on	
  Networking	
  Events	
  

Step 3: Preparation Hours
•  Determine:	
  
– Number	
  of	
  hours	
  each	
  employee	
  took	
  to	
  prepare	
  for	
  the	
  event	
  

•  Example:	
  
– Scheduled	
  a	
  2.5	
  hour	
  planning	
  meeting	
  three	
  weeks	
  prior	
  to	
  
conference	
  
– Expect	
  each	
  employee	
  to	
  spend	
  ~5.0	
  hours	
  on	
  the	
  phone	
  and	
  in	
  
email	
  scheduling	
  meetings	
  for	
  the	
  conference	
  
– Expect	
  each	
  employee	
  to	
  spend	
  ~6.0	
  hours	
  preparing	
  materials	
  
in	
  the	
  week	
  leading	
  up	
  to	
  the	
  conference	
  
– Scheduled	
  a	
  1.0	
  hour	
  check-­‐in	
  meeting	
  the	
  day	
  before	
  the	
  
conference	
  
14
How	
  to	
  Calculate	
  Your	
  ROI	
  on	
  Networking	
  Events	
  

Step 4: Attendance Hours
•  Count	
  only	
  hours	
  
during	
  which	
  your	
  
team	
  members	
  
would	
  be	
  otherwise	
  
working	
  
•  Why?	
  	
  Because	
  the	
  
opportunity	
  cost	
  
will	
  be	
  calculated	
  
based	
  on	
  salary,	
  
reXlecting	
  work	
  
hours	
  only	
  

•  Determine:	
  
–  Number	
  of	
  hours	
  that	
  each	
  employee	
  spent	
  in	
  transit	
  or	
  attendance	
  which	
  
they	
  would	
  have	
  otherwise	
  spent	
  in	
  ofXice	
  

•  Example:	
  
–  5	
  hour	
  redeye	
  Xlight	
  +	
  2.5	
  hours	
  commuting	
  to	
  and	
  from	
  airport	
  
•  Counts	
  for	
  0	
  hours	
  since	
  team	
  members	
  would	
  have	
  otherwise	
  been	
  at	
  
home	
  
–  8	
  hours	
  at	
  conference	
  
–  3.5	
  hours	
  at	
  an	
  apres-­‐conference	
  dinner	
  meeting	
  with	
  client	
  
–  1	
  hour	
  breakfast	
  meeting	
  the	
  next	
  morning	
  
–  3	
  hours	
  of	
  ad-­‐hoc	
  meetings	
  with	
  people	
  met	
  at	
  the	
  conference	
  
–  1.5	
  hours	
  in	
  a	
  lunch	
  meeting	
  
–  5	
  hours	
  on	
  a	
  Xlight	
  back	
  from	
  west	
  coast	
  +	
  2.5	
  hours	
  commuting	
  
15
How	
  to	
  Calculate	
  Your	
  ROI	
  on	
  Networking	
  Events	
  

Step 5: Employee Cost per Hour
•  This	
  number	
  
represents	
  the	
  cost	
  
of	
  every	
  hour	
  each	
  
of	
  your	
  employees	
  
spends	
  preparing	
  
for,	
  traveling	
  to,	
  and	
  
attending	
  the	
  event	
  

•  Determine:	
  
– Average	
  cost	
  of	
  each	
  hour	
  of	
  employee	
  time	
  

•  Example:	
  
– Assume	
  average	
  salary	
  of	
  $100k,	
  49	
  working	
  weeks	
  per	
  year	
  
(52	
  weeks	
  with	
  3	
  weeks	
  of	
  vacation),	
  5	
  days	
  per	
  week,	
  8	
  hours	
  
per	
  day	
  
	
  
Attendee	
  	
  	
  	
  	
  =	
  	
  	
   	
  
	
  	
  	
  	
  	
  	
  	
  	
  $100,000	
  annual	
  salary 	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  =	
  	
  	
  $51	
  per	
  hour,	
  
Cost/hour	
  	
  	
  	
  	
  	
  	
  	
  49	
  weeks/year	
  	
  x	
  	
  5	
  days/week	
  	
  x	
  	
  8	
  hours/day	
  	
  	
   	
  	
  	
  	
  per	
  Attendee	
  

16
How	
  to	
  Calculate	
  Your	
  ROI	
  on	
  Networking	
  Events	
  

Total Costs
•  Finally,	
  add	
  upfront	
  
event	
  costs,	
  costs	
  of	
  
attendance,	
  and	
  
costs	
  of	
  preparation	
  
to	
  calculate	
  your	
  
total	
  networking	
  
costs	
  

17
Estimating the Gain
	
  
How	
  to	
  Calculate	
  Your	
  ROI	
  on	
  Networking	
  Events	
  

Word of Warning
•  Calculating	
  the	
  
value	
  generated	
  is	
  a	
  
more	
  challenging	
  
and	
  sophisticated	
  
exercise	
  than	
  
calculating	
  the	
  cost	
  
•  To	
  help	
  structure	
  
the	
  calculation,	
  
we’ve	
  laid	
  out	
  four	
  
ways	
  to	
  
approximate	
  gain	
  

•  This	
  is	
  the	
  harder	
  part	
  
– Takes	
  more	
  care	
  and	
  thought	
  to	
  calculate	
  accurately	
  

•  Goal	
  is	
  to	
  quantify	
  the	
  $’s	
  gained	
  from	
  networking	
  
•  Four	
  sample	
  ways	
  to	
  approximate	
  the	
  gain:	
  
– Investment	
  banker	
  
– Financial	
  sponsor	
  
– Company	
  
– Service	
  provider	
  

•  Not	
  exhaustive,	
  but	
  puts	
  numbers	
  against	
  
interpersonal	
  interactions	
  
19
How	
  to	
  Calculate	
  Your	
  ROI	
  on	
  Networking	
  Events	
  

Step 7: Number of Interactions at Event
•  Determine:	
  
– What	
  your	
  interaction	
  of	
  value	
  is	
  when	
  it	
  comes	
  to	
  networking	
  
– For	
  most	
  of	
  you	
  this	
  will	
  be	
  #	
  meetings;	
  however	
  it	
  may	
  be	
  #	
  
conversations,	
  #	
  new	
  business	
  cards	
  collected,	
  or	
  another	
  
interaction	
  type	
  
– The	
  number	
  of	
  interactions	
  you	
  expect	
  at	
  this	
  event	
  

•  Example:	
  
– Banker	
  Adam	
  Johnson	
  from	
  XYZ	
  Advisors	
  sets	
  up	
  11	
  meetings	
  
for	
  the	
  conference	
  and	
  5	
  meetings	
  for	
  the	
  following	
  day	
  

20
How	
  to	
  Calculate	
  Your	
  ROI	
  on	
  Networking	
  Events	
  

Step 8: # Interactions Needed to Compete
•  Investment	
  bankers	
  
often	
  attend	
  events	
  
to	
  meet	
  with	
  past	
  
clients	
  and	
  make	
  
connections	
  with	
  
new	
  ones	
  
•  For	
  many	
  advisors,	
  
if	
  they	
  can	
  stand	
  out	
  
at	
  a	
  conference	
  and	
  
follow	
  up	
  
effectively,	
  their	
  
chances	
  of	
  closing	
  
on	
  a	
  new	
  client	
  go	
  
up	
  meaningfully	
  

•  Determine:	
  
–  The	
  metric	
  of	
  greatest	
  relevance	
  to	
  business	
  performance	
  
–  The	
  number	
  of	
  interactions	
  needed	
  to	
  make	
  your	
  desired	
  outcome	
  
possible,	
  e.g.,	
  in	
  the	
  example	
  below,	
  Adam	
  is	
  rarely	
  in	
  the	
  running	
  for	
  a	
  
deal	
  mandate	
  when	
  he’s	
  had	
  less	
  than	
  3	
  meetings	
  with	
  the	
  potential	
  
client	
  
•  This	
  is	
  often	
  called	
  a	
  “full	
  cycle”	
  both	
  in	
  sales	
  and	
  Xinance	
  

•  Example:	
  
–  Advisory	
  business	
  performance	
  is	
  often	
  driven	
  by	
  #	
  of	
  transactions,	
  or	
  
deals,	
  advised	
  per	
  year	
  
–  Historically,	
  Adam	
  has	
  found	
  that	
  he	
  needs	
  to	
  meet	
  with	
  a	
  client	
  3	
  
times,	
  on	
  average,	
  in	
  order	
  to	
  be	
  considered	
  for	
  a	
  deal	
  (i.e.,	
  mandated	
  to	
  
represent	
  the	
  client)	
  
21
How	
  to	
  Calculate	
  Your	
  ROI	
  on	
  Networking	
  Events	
  

Step 9: Win Rate
•  Determine:	
  
–  The	
  probability	
  that	
  you’ll	
  achieve	
  the	
  desired	
  
outcome	
  (e.g.,	
  win	
  a	
  mandate,	
  contract,	
  
investment,	
  etc.)	
  assuming	
  a	
  “full	
  cycle”	
  
–  This	
  will	
  be	
  a	
  percentage	
  of	
  total	
  full	
  cycles	
  
completed	
  

•  Example:	
  
–  Historically,	
  Adam	
  has	
  found	
  that	
  of	
  the	
  
potential	
  clients	
  with	
  whom	
  he	
  goes	
  through	
  a	
  
full	
  pitching	
  cycle	
  (in	
  this	
  case,	
  3	
  meetings),	
  he’ll	
  
win	
  the	
  mandate	
  1	
  out	
  of	
  12	
  times	
  
–  This	
  means	
  that	
  Adam’s	
  probability	
  weighted	
  
meetings	
  per	
  mandate	
  is	
  36.0	
  meetings	
  

22
How	
  to	
  Calculate	
  Your	
  ROI	
  on	
  Networking	
  Events	
  

Step 10: Value Generated per Win
•  Determine:	
  
– The	
  average	
  amount	
  that	
  your	
  business	
  takes	
  away	
  from	
  a	
  
successful	
  “win”;	
  this	
  refers	
  to	
  the	
  mandated	
  deal,	
  the	
  executed	
  
contract,	
  the	
  closed	
  deal,	
  the	
  signed	
  LOI,	
  etc.	
  
– This	
  will	
  be	
  a	
  $	
  

•  Example:	
  
– Across	
  all	
  the	
  transactions	
  on	
  which	
  Adam	
  advises,	
  his	
  average	
  
advisory	
  fee	
  is	
  $120,000	
  

23
How	
  to	
  Calculate	
  Your	
  ROI	
  on	
  Networking	
  Events	
  

Total Value Generated

24
How	
  to	
  Calculate	
  Your	
  ROI	
  on	
  Networking	
  Events	
  

Example: Financial Sponsor
•  For	
  many	
  private	
  
equity	
  funds,	
  a	
  
major	
  milestone	
  in	
  
the	
  deal	
  process	
  is	
  
signing	
  an	
  LOI,	
  or	
  
letter	
  of	
  intent	
  

•  Fund	
  Partner	
  Ben	
  O’Sullivan	
  from	
  ABC	
  Capital	
  expects	
  12	
  1-­‐on-­‐1	
  
interactions	
  at	
  the	
  upcoming	
  deal	
  professional	
  summit	
  
•  Historically,	
  he	
  has	
  found	
  that	
  it	
  takes	
  him	
  9	
  management	
  
meetings	
  to	
  properly	
  diligence	
  an	
  investment	
  
•  Of	
  those	
  investment	
  opportunities	
  for	
  which	
  he’s	
  worked	
  
through	
  9	
  meetings,	
  he’ll	
  ultimately	
  sign	
  for	
  and	
  win	
  only	
  1	
  of	
  
every	
  8	
  deals,	
  or	
  12.5%	
  
•  Thus	
  his	
  weighted	
  average	
  meetings	
  per	
  deal	
  is	
  72	
  meetings	
  (9	
  ÷	
  
12.5%)	
  
•  His	
  average	
  return	
  on	
  investment,	
  once	
  exited,	
  is	
  $2.0	
  million	
  
•  In	
  the	
  Template,	
  under	
  Step	
  3,	
  link	
  Total	
  Generated	
  Value	
  
(cell	
  I7)	
  to	
  Total	
  Generated	
  Value	
  under	
  Step	
  2	
  (cell	
  F36)	
  
25
How	
  to	
  Calculate	
  Your	
  ROI	
  on	
  Networking	
  Events	
  

The Endgame
•  ROI	
  =	
  (Total	
  Gain	
  –	
  
Total	
  Cost)/Total	
  
Cost	
  
•  Net	
  Gain	
  =	
  Total	
  
Gain	
  -­‐	
  Cost	
  

26
How	
  to	
  Calculate	
  Your	
  ROI	
  on	
  Networking	
  Events	
  

The Endgame
•  ROI	
  =	
  (Total	
  Gain	
  –	
  
Total	
  Cost)/Total	
  
Cost	
  
•  Net	
  Gain	
  =	
  Total	
  
Gain	
  -­‐	
  Cost	
  

27
Calculate Your ROI on Networking Events

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Calculate Your ROI on Networking Events

  • 1. How to Calculate Your ROI on Networking Events January  16,  2014  
  • 2. How  to  Calculate  Your  ROI  on  Networking  Events   What is this webinar designed to do? •  This  webinar  +     Networking  ROI   Template  =  fast  and   simple  calculation   of  return  (%)  and   value  generated  ($)   •  Give  you  access  to  Axial’s  downloadable  ROI  excel   template   •  Go  through  the  mechanics  of  the  template   •  Walk  through  the  theory  behind  the  calculations   •  Take  you  through  a  start-­‐to-­‐end  calculation  with   detail  on  every  input   •  Calculate  the  %  ROI  and  $  generated  on  the  time  and   money  spent  attending  events   2
  • 3. How  to  Calculate  Your  ROI  on  Networking  Events   Who is this webinar for? •  Intermediaries:  investment  bankers,  brokers,   lawyers  and  legal  counsel,  other  advisors   •  Product  Providers:  technology  platform  providers,   service  providers   •  Capital  Providers:  private  equity  funds,  mezzanine   funds,  commercial  lenders,  strategic  acquirers,   family  ofXices,  direct  private  investors,  other   investors   •  Company  Management:  CEOs,  CFOs,  COOs,  Finance   VPs,  Treasurers,  owners   3
  • 4. How  to  Calculate  Your  ROI  on  Networking  Events   Leading the Webinar Kateri  Y.  Zhu   Marketing  Manager,  Axial     Kateri  Zhu  supports  Axial’s  marketing  efforts  to  investment   bankers,  advisors,  private  equity  funds,  mezzanine  capital   providers,  strategics,  and  other  capital  providers.  Prior  to   Axial,  she  was  a  private  equity  associate  responsible  for   evaluating  and  executing  take-­‐private  transactions  at  Mill   Road  Capital.  Previously,  Kateri  worked  as  an  investment   banker  in  the  Healthcare  group  at  Morgan  Stanley  in  New   York  City.  She  holds  a  B.A.,  phi  beta  kappa,  cum  laude,  in   Political  Science  and  Economics  from  Duke  University.   4
  • 5. How  to  Calculate  Your  ROI  on  Networking  Events   Overview: The Question •  Types  of  networking  events:     – Conferences,  summits,  tradeshows,  roundtables,  dinners,   receptions   •  Exactly  how  much  is  networking,  or  the  lack  thereof,   accelerating  or  decelerating  your  business?   •  How  do  you  calculate  the  actual  dollars  gained  from   attending  networking  events?   •  Is  it  possible  to  quantify  the  return  on  new  contacts,   relationships,  and  interpersonal  interactions?   5
  • 6. How  to  Calculate  Your  ROI  on  Networking  Events   Overview: The Answer •  The  answer:   – It’s  difXicult  but  it’s  certainly  possible   – We  started  by  distilling  the  hard  and  soft  elements  of   networking  costs  and  gains  into  the  calculator   •  The  warning:   – A  useful  return  metric  won’t  come  without  some  care  and   thought  around  the  assumptions   •  The  objective:   – Calculate  your  ROI  (%)  and  net  generated  value  ($)  on   attending  networking  events   6
  • 7. How  to  Calculate  Your  ROI  on  Networking  Events   Font Colors in the Template •  Yes,  they  mean  something   •  Color  coding:   – Blue  =  input   – Black  =  calculation   •  All  the  inputs  have  been  cleared  out   •  This  means  that  your  job  is  to  input  your  Xigures  into   the  empty  cells   7
  • 8. How  to  Calculate  Your  ROI  on  Networking  Events   Units in the Template •  The  template  is  formatted  to  show  units   automatically   – For  example,  type  “10000”  into  cell  C6  and  it  will  show  as   $10,000.00   – For  another  example,  type  “8”  into  cell  C8  and  it  will  show  as  8   employees   •  All  the  cells  have  been  formatted,  so  you  should  not   be  using  any  units,  dollar  signs,  or  symbols  of  any   type   •  This  means  that  you  should  complete  the  entire   template  with  your  number  keys,  0  through  9   8
  • 9. How  to  Calculate  Your  ROI  on  Networking  Events   ROI defined •  If  an  investment   doesn’t  have  a   positive  ROI  or   there  are  other   opportunities  with   a  higher  ROI,  then   the  investment   should  not  be   undertaken   •  Return  on  Investment:  a  performance  measure  used   to  evaluate  the  efXiciency  of  an  investment   •  To  calculate:  the  beneXit  (return)  of  an  investment  is   divided  by  the  cost  of  the  investment   ROI  =  (Gain  from  Investment  –  Cost  of  Investment)            Cost  of  Investment   •  The  result  is  expressed  as  a  percentage  or  ratio   9
  • 10. How  to  Calculate  Your  ROI  on  Networking  Events   Gameplan 1.  Estimate  the  cost  of  investment   2.  Estimate  the  gain  from  investment   3.  Put  it  together   10
  • 12. How  to  Calculate  Your  ROI  on  Networking  Events   Step 1: Upfront Costs •  Determine:   – The  upfront,  cash  costs   – Input  the  registration  costs  and  sponsorship  fees,  if  any,   involved  with  snagging  a  seat  at  the  table   •  Example:     – Adam  Johnson,  investment  banker  at  XYZ  Advisors   – Attending  a  healthcare  industry  conference   – Goal  is  to  connect  with  past  clients  and  meet  new  ones   – Sending  3  employees  to  San  Francisco  to  represent  the  Xirm   and  paid  $635  each,  upfront,  for  registration   – Also  paying  $2,750  to  sponsor  the  conference   12
  • 13. How  to  Calculate  Your  ROI  on  Networking  Events   Step 2: Travel, Rooming, and Entertaining •  Determine:   – Number  of  employees  attending   – Expenditures  on  air  or  ground  travel,  hotel  rooms,  and  meals,   drinks,  and  entertaining  on  a  per-­‐employee  basis   •  Example:   – Expect  to  spend  ~$570  on  a  round  trip  Xlight  for  each  employee   – Reserve  each  employee  a  hotel  room  for  $285  per  night   – Note  that  conference  is  providing  breakfast/lunch  and  budget:     •  ~$130  per  person  for  dinner  after  the  conference   •  ~$25  per  person  for  breakfast  meetings  the  next  morning   •  ~$40  per  person  for  lunch  meetings  before  the  return  Xlight   13
  • 14. How  to  Calculate  Your  ROI  on  Networking  Events   Step 3: Preparation Hours •  Determine:   – Number  of  hours  each  employee  took  to  prepare  for  the  event   •  Example:   – Scheduled  a  2.5  hour  planning  meeting  three  weeks  prior  to   conference   – Expect  each  employee  to  spend  ~5.0  hours  on  the  phone  and  in   email  scheduling  meetings  for  the  conference   – Expect  each  employee  to  spend  ~6.0  hours  preparing  materials   in  the  week  leading  up  to  the  conference   – Scheduled  a  1.0  hour  check-­‐in  meeting  the  day  before  the   conference   14
  • 15. How  to  Calculate  Your  ROI  on  Networking  Events   Step 4: Attendance Hours •  Count  only  hours   during  which  your   team  members   would  be  otherwise   working   •  Why?    Because  the   opportunity  cost   will  be  calculated   based  on  salary,   reXlecting  work   hours  only   •  Determine:   –  Number  of  hours  that  each  employee  spent  in  transit  or  attendance  which   they  would  have  otherwise  spent  in  ofXice   •  Example:   –  5  hour  redeye  Xlight  +  2.5  hours  commuting  to  and  from  airport   •  Counts  for  0  hours  since  team  members  would  have  otherwise  been  at   home   –  8  hours  at  conference   –  3.5  hours  at  an  apres-­‐conference  dinner  meeting  with  client   –  1  hour  breakfast  meeting  the  next  morning   –  3  hours  of  ad-­‐hoc  meetings  with  people  met  at  the  conference   –  1.5  hours  in  a  lunch  meeting   –  5  hours  on  a  Xlight  back  from  west  coast  +  2.5  hours  commuting   15
  • 16. How  to  Calculate  Your  ROI  on  Networking  Events   Step 5: Employee Cost per Hour •  This  number   represents  the  cost   of  every  hour  each   of  your  employees   spends  preparing   for,  traveling  to,  and   attending  the  event   •  Determine:   – Average  cost  of  each  hour  of  employee  time   •  Example:   – Assume  average  salary  of  $100k,  49  working  weeks  per  year   (52  weeks  with  3  weeks  of  vacation),  5  days  per  week,  8  hours   per  day     Attendee          =                        $100,000  annual  salary                      =      $51  per  hour,   Cost/hour                49  weeks/year    x    5  days/week    x    8  hours/day              per  Attendee   16
  • 17. How  to  Calculate  Your  ROI  on  Networking  Events   Total Costs •  Finally,  add  upfront   event  costs,  costs  of   attendance,  and   costs  of  preparation   to  calculate  your   total  networking   costs   17
  • 19. How  to  Calculate  Your  ROI  on  Networking  Events   Word of Warning •  Calculating  the   value  generated  is  a   more  challenging   and  sophisticated   exercise  than   calculating  the  cost   •  To  help  structure   the  calculation,   we’ve  laid  out  four   ways  to   approximate  gain   •  This  is  the  harder  part   – Takes  more  care  and  thought  to  calculate  accurately   •  Goal  is  to  quantify  the  $’s  gained  from  networking   •  Four  sample  ways  to  approximate  the  gain:   – Investment  banker   – Financial  sponsor   – Company   – Service  provider   •  Not  exhaustive,  but  puts  numbers  against   interpersonal  interactions   19
  • 20. How  to  Calculate  Your  ROI  on  Networking  Events   Step 7: Number of Interactions at Event •  Determine:   – What  your  interaction  of  value  is  when  it  comes  to  networking   – For  most  of  you  this  will  be  #  meetings;  however  it  may  be  #   conversations,  #  new  business  cards  collected,  or  another   interaction  type   – The  number  of  interactions  you  expect  at  this  event   •  Example:   – Banker  Adam  Johnson  from  XYZ  Advisors  sets  up  11  meetings   for  the  conference  and  5  meetings  for  the  following  day   20
  • 21. How  to  Calculate  Your  ROI  on  Networking  Events   Step 8: # Interactions Needed to Compete •  Investment  bankers   often  attend  events   to  meet  with  past   clients  and  make   connections  with   new  ones   •  For  many  advisors,   if  they  can  stand  out   at  a  conference  and   follow  up   effectively,  their   chances  of  closing   on  a  new  client  go   up  meaningfully   •  Determine:   –  The  metric  of  greatest  relevance  to  business  performance   –  The  number  of  interactions  needed  to  make  your  desired  outcome   possible,  e.g.,  in  the  example  below,  Adam  is  rarely  in  the  running  for  a   deal  mandate  when  he’s  had  less  than  3  meetings  with  the  potential   client   •  This  is  often  called  a  “full  cycle”  both  in  sales  and  Xinance   •  Example:   –  Advisory  business  performance  is  often  driven  by  #  of  transactions,  or   deals,  advised  per  year   –  Historically,  Adam  has  found  that  he  needs  to  meet  with  a  client  3   times,  on  average,  in  order  to  be  considered  for  a  deal  (i.e.,  mandated  to   represent  the  client)   21
  • 22. How  to  Calculate  Your  ROI  on  Networking  Events   Step 9: Win Rate •  Determine:   –  The  probability  that  you’ll  achieve  the  desired   outcome  (e.g.,  win  a  mandate,  contract,   investment,  etc.)  assuming  a  “full  cycle”   –  This  will  be  a  percentage  of  total  full  cycles   completed   •  Example:   –  Historically,  Adam  has  found  that  of  the   potential  clients  with  whom  he  goes  through  a   full  pitching  cycle  (in  this  case,  3  meetings),  he’ll   win  the  mandate  1  out  of  12  times   –  This  means  that  Adam’s  probability  weighted   meetings  per  mandate  is  36.0  meetings   22
  • 23. How  to  Calculate  Your  ROI  on  Networking  Events   Step 10: Value Generated per Win •  Determine:   – The  average  amount  that  your  business  takes  away  from  a   successful  “win”;  this  refers  to  the  mandated  deal,  the  executed   contract,  the  closed  deal,  the  signed  LOI,  etc.   – This  will  be  a  $   •  Example:   – Across  all  the  transactions  on  which  Adam  advises,  his  average   advisory  fee  is  $120,000   23
  • 24. How  to  Calculate  Your  ROI  on  Networking  Events   Total Value Generated 24
  • 25. How  to  Calculate  Your  ROI  on  Networking  Events   Example: Financial Sponsor •  For  many  private   equity  funds,  a   major  milestone  in   the  deal  process  is   signing  an  LOI,  or   letter  of  intent   •  Fund  Partner  Ben  O’Sullivan  from  ABC  Capital  expects  12  1-­‐on-­‐1   interactions  at  the  upcoming  deal  professional  summit   •  Historically,  he  has  found  that  it  takes  him  9  management   meetings  to  properly  diligence  an  investment   •  Of  those  investment  opportunities  for  which  he’s  worked   through  9  meetings,  he’ll  ultimately  sign  for  and  win  only  1  of   every  8  deals,  or  12.5%   •  Thus  his  weighted  average  meetings  per  deal  is  72  meetings  (9  ÷   12.5%)   •  His  average  return  on  investment,  once  exited,  is  $2.0  million   •  In  the  Template,  under  Step  3,  link  Total  Generated  Value   (cell  I7)  to  Total  Generated  Value  under  Step  2  (cell  F36)   25
  • 26. How  to  Calculate  Your  ROI  on  Networking  Events   The Endgame •  ROI  =  (Total  Gain  –   Total  Cost)/Total   Cost   •  Net  Gain  =  Total   Gain  -­‐  Cost   26
  • 27. How  to  Calculate  Your  ROI  on  Networking  Events   The Endgame •  ROI  =  (Total  Gain  –   Total  Cost)/Total   Cost   •  Net  Gain  =  Total   Gain  -­‐  Cost   27