o Increase the speed [click]and accuracy of your business execution to gain competitive advantage, lower costs due to efficiencies and thereby be more profitable
o Mobility drivers – reference prior topic on this Need to know now – make better decisions Update and drive workflows in real-time while mobile to accelerate the pace of businessHarness energy and attention of players when and where it matters, in the field
Employee, contractor – known, subject to policy enforcement for biz data, some ability to control device, option to put on network[click] Partner user – Known, no ability to control device, no desire to put on networkCompany defines for them how and what to access and can limit which devices
We see opportunities in several scenarioso Financial Service customer portfolio review & order placemento [click] Industrial process status and notification workflows - Example: industrial engineer approving a change ordero [click] Distribution partners able to review order and delivery status, request additional stockAll enable people in the field to improve the speed and accuracy of their business
o Need to access and integrate multiple back-end systemso for best mobile experience, it often takes combining information form two or more systems to address the needGetting and working with this information is usually the biggest part of the effort in providing mobile solutions
Need to support multiple mobile platforms3 types of iOS devices 300+ Android variationsFour BlackBerry OS’s across dozens of handsets and tabletsDozens of WP7 deviceseach has its own user experience, form factors and security levelsUsers expect the interaction to feel similar to other apps on the device
We’ve been talking about the easy challenges, there is actually a lot more “under the waterline” to be concerned about:Network access and exposure are big challengesSensitive company data on non-controlled devices is a risk and challengeDevelopment tools and familiaritySecurity and policy enforcement
o Build Native appso [click] Build HTML appso [click] Use a MEAP
What is a MEAP?Define categoryCommon: Server component for integration and managementIntegration with back ends is often largest part of effort
illustrate varietySome generate HTML and have lightweight or no client components [click] Some generate code and require you to build and deploy [click] Some generate meta-data and have smart-clients for each platform
The connectivity gameMost platforms ignore this, assume integration server is accessible somehowVPN DMZ hosted
Someone did come up with a unique solution: [click] RoverLink – Intermediated, instant secure connectivity without VPN
o Integrates multiple back-end systemso Native UX + HTML as neededo Secure on-device stores with intermediated connectivityo Self-contained , secured, managed island of corporate information
As we’ve mentioned, a high-value mobile example is a workflow approval scenario, where a busy executive can glance at their mobile and quickly see items they need to review and take action on, such as approving a payment to a vendor.Or we can drill into a detail on a specific item and dispute it, entering the reasons why and submitting that to the workflow.Note how the processed items are removed from the list and the employee can focus on what they need to do next.
Keeping everyone informed is critical, and dashboards are a common way to achieve that, showing the Key Performance Indicators (KPI) is a means to quickly see the status of critical business information and make informed decisionsReviewing graphical information shows us at a glance what challenges or opportunities we might haveReviewing exception lists lets us react to important information in the field, even flagging certain items for follow-up, or if after reviewing details, deciding an item needs to be escalated right away by issuing a notification.All of these keep your staff informed, participating and moving the business forward, wherever they are.
The Rover platform provides native user experience for each platform, allowing users to interact with your company information just as they would with any other application on their smartphone.Rover abstracts away the complexities and gives the best possible display on all form factors, allowing your staff to effectively focus on their workAll of these user experiences were generated by solutions running on the gateway, authored by staff who has never done mobile development. This is the benefit that MEAP platforms bring to mobilizing your enterprise.
Increase the speed of your business to gain advantageJust like email did, mobile data interactions enhance you ability to executeEnterprise mobility solutions can range widely depending on needsConsider security, costs, and usability in your evaluationsSecurity is criticalSpeed and ease of development, as well as purchase cost affect total ROIEngage your employees with high usability of native interfaces to maximize ROIIt is easy to start with MEAP platforms and knowledgeable partners