Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
5 Must-Have Auto Repair Shop Products
1. The Top 5 Auto Dealership
Supplies to Improve Shop
Efficiency & Productivity
Presented by:
AutoShop Express
P.O. Box 561
Green, OH 44232
866-391-7315
www.autoshopexpress.com
2. The Need for Speed
In the rush to get cars repaired and out the door, it’s easy for auto repair
shops to overlook a few simple, basic tools that can help technicians
perform their jobs more efficiently and boost the shop’s overall
productivity.
Once incorporated into a shop’s daily routine, these five auto dealership
supplies also can increase customer satisfaction with quicker turn-around
times and fewer miscommunications.
3. 1. Genuine Versa-Tags™
The original self-protecting key tag allows vehicles to be organized by
date-in, type and many other categories, useful features for any busy
repair center.
And auto repair/service versions of the tags offer a separate space to
document issues with the vehicle.
Color coding allows for quick identification, and the ability to use any type
of pen or pencil to write on the tags keeps service writers from searching
around for the right type of writing instrument.
The tags usually include spaces for the:
•Model year
•Make
•Customer’s name and contact info
4. 2. Plastic Work Order Holders
Work order holders can help improve repair shop efficiency by preventing
the search for misplaced car keys and paperwork.
Clear, plastic holders allow auto repair
shops to keep together all of the pertinent
paperwork and materials for a job, including:
•Service dispatch control number
•Car keys
•Coupons
•Job description and customer notes
Work holders create additional efficiencies: When other needed pieces
(like oil change reminder stickers) are slipped into the holders, repair techs
don’t have to waste time collecting everything they need to complete the
job.
5. 3. Service Dispatch Control Tags
Another great efficiency booster is the service dispatch control tag,
which allows auto repair shops to keep track of vehicles, keys and
paperwork.
The most useful tags are:
•Printed on heavy card stock
•Feature the control number in a different color on each side
•Include two smaller, perforated, detachable tags on the bottom –
one for the vehicle’s key and one for the work order holder
6. 4. Interior Protection Products
Interior protection products provide a great one-two punch when it comes
to efficiency:
They save repair shop staffs the time it would take to clean up smudges
and stains inside a customer’s vehicle, and their use prevents time-
consuming customer complaints about the condition of vehicles.
These products include covers for steering wheels, seats and floors. Floor
mats, in particular, are available in a number of different styles to suit any
auto service center’s needs:
• Adhesive floor mats offer reliable long-term protection for lengthy
projects
•Available on rolls for easy access, plastic floor mats are perfect for
easy disposal
•Plastic-coated paper mats allow for use on multiple vehicles
7. 5. Oil Change Reminder Stickers
Oil change stickers are another great tool for busy repair shops.
As instant reminders of when the next oil change is required, they also
prevent unnecessary calls from customers trying to remember when they
need to bring their vehicles back.
Important attributes of a good service reminder sticker include:
•Easy-to-read type
•Dimensions that make the sticker
noticeable – 1-1/2" x 2-1/2" is considered optimal
•Static vinyl material with very low
tack backing to allow sticker to easily cling to glass
8. Just One More Thing
Improving repair shop efficiency is a great thing in and of itself – it
boosts the center’s bottom line and improves customer satisfaction.
But efficiency doesn’t mean much if a shop doesn’t have a steady flow of
repeat business. The good news is that many of the same products that
improve efficiency also can increase customer retention with one simple
addition: Customization
Including a shop’s name, logo and phone number
on key tags and floor mats will help customers
remember who took such good care of their four-
wheeled baby and who should perform their next
needed repairs or oil changes.
9. AutoShop Express
The last piece of the puzzle in improving auto repair shop efficiency and
customer satisfaction is finding a reliable auto dealership supplies vendor
– a company you can trust to provide the supplies you need at the
promised time and price.
AutoShop Express has earned the reputation of being the one-stop
source for dealership and repair shop supplies.
Visit our website today to learn more about the auto dealer products our
customers have come to rely on.
Or call us at 866-391-7315. You’ll be glad you did.