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Watch the Birdie! A round-up of tools for using & analysing Twitter
                                 Internet Librarian International – 30 October 2012




                              Internet Librarian International

                              Watch the Birdie!
                           A round-up of tools for
                          using & analysing Twitter
                                                    Arthur Weiss
                          Email: a.weiss@aware.co.uk / Twitter: @awareci
                                  www.marketing-intelligence.co.uk
                                         30 October 2012                                                                1

      © AWARE 2012          Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk




                               Some Twitter Statistics
           •  Over 517m accounts (July 2012)
                     Only 27% are active – i.e. under 150m
                     75% of tweets are from Twitter’s own platforms
                     Mobile clients represent 61% of all tweets
                     Geolocation hardly used (under 1%)
                     US User proportion declining (but still largest group)
                     Developing world fastest growing (Brazil, Japan,
                      Indonesia)
                       •  Top 5 tweeting cities: Jakarta,Tokyo, London, Sao Paulo, New
                          York




      © AWARE 2012          Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   2




                               Some Twitter Statistics




      © AWARE 2012          Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   3




© Arthur Weiss, (a.weiss@aware.co.uk)
AWARE - www.marketing-intelligence.co.uk                                                                                    1
Watch the Birdie! A round-up of tools for using & analysing Twitter
                              Internet Librarian International – 30 October 2012




               http://aworldoftweets.frogdesign.com/




      © AWARE 2012         Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   4




                What are Twitter Tools / Applications

           •  Twitter Clients
           •  Searching Twitter
           •  Finding people to follow
           •  Twitter Analysis
           •  Reputation Management
           •  Curation & Twitter Newspapers
           •  Other

      © AWARE 2012         Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   5




                                             Twitter Clients
           What
             •  Tweetdeck (owned by Twitter)
             •  Hootsuite
             •  Twitter for Busy People (t4bp.com)
             •  Account management (e.g. ManageFlitter)
             •  Several others….
                •  Browser Plugins e.g. SilverBird
                •  Mobile clients e.g. Tweetcaster (Android)

           Why
             •  View all activity in single window e.g. hootsuite, tweetdeck
             •  Can clear viewed activity
             •  Can categorise or segment tweets e.g. by person – t4bp
             •  Can include as toolbar or without having to login to the twitter site
             •  Manage multiple Twitter accounts or time post tweets, etc.
             •  Available as standalone software
      © AWARE 2012         Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   6




© Arthur Weiss, (a.weiss@aware.co.uk)
AWARE - www.marketing-intelligence.co.uk                                                                               2
Watch the Birdie! A round-up of tools for using & analysing Twitter
                                Internet Librarian International – 30 October 2012




                                                      Hootsuite




              • Easy to customise – so get feeds for specific lists, mentions, etc.
              • Allows scheduling of tweets, analytics & more.
              • Also can add other social media – LinkedIn, Facebook, etc.
      © AWARE 2012          Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   7




                                                   Tweetdeck

        •  Standalone
           downloadable
           client software (on
           multiple platforms)
        •  Can clear read
           items so only see
           new tweets, etc.
        •  Other
           downloadable
           software include
             •  DestroyTwitter,
             •  Twitbin….
        •  Some software specific for macs (e.g. Hibari) or designed for mobiles &
            tablets (e.g. echofon – for iphone, tweetcaster for android)

      © AWARE 2012          Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   8




                     Twitter for Busy People (t4bp.com)




                      Several features:
                      • view your own friends’ unseen tweets
                      • view the last tweet from each friend
                      • view the last tweets from another twitter user
      © AWARE 2012          Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   9




© Arthur Weiss, (a.weiss@aware.co.uk)
AWARE - www.marketing-intelligence.co.uk                                                                                3
Watch the Birdie! A round-up of tools for using & analysing Twitter
                                 Internet Librarian International – 30 October 2012




                                               ManageFlitter




                     Manage / Profile Followers and Followed
                     Time / Schedule Tweets
                     Analysis of changes over time e.g. interactions
                     Prices range from free to $189 per month
      © AWARE 2012           Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   10




                                         Searching Twitter
           •  Twitter search only goes back around 10 days
           •  Topsy.com currently the best free Twitter search
               option
           •  DataSift & Gnip allow for (paid) Twitter search
               analysis
           •  A few other options for searching specific users
                   SnapBird
                   AllmyTweets




      © AWARE 2012           Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   11




                                                            Topsy




      © AWARE 2012           Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   12




© Arthur Weiss, (a.weiss@aware.co.uk)
AWARE - www.marketing-intelligence.co.uk                                                                                  4
Watch the Birdie! A round-up of tools for using & analysing Twitter
                              Internet Librarian International – 30 October 2012




                                                        Topsy




      © AWARE 2012       Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   13




                     SnapBird.org / AllmyTweets.net




      © AWARE 2012       Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   14




                         Finding People To Follow
          Who to follow – find people to follow

             •  Listorious.com
             •  WeFollow.com
             •  Twellow.com

          Who follows me (or stopped following
          me)

             •  Tweepi.com – Analyse followers
             •  FriendorFollow.com – who is or isn’t
                following me
             •  Fllwrs.com – tracks changes in
                followers
             •  Qwitter.com – track “unfollowers”

      © AWARE 2012       Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   15




© Arthur Weiss, (a.weiss@aware.co.uk)
AWARE - www.marketing-intelligence.co.uk                                                                              5
Watch the Birdie! A round-up of tools for using & analysing Twitter
                             Internet Librarian International – 30 October 2012




                         Twitter Analysis & Stats
           •    How often are they tweeting?
           •    When are they tweeting? And where?
           •    How many retweets & mentions?
           •    How many views?
           •    What is their profile?
           •    Who do they share in common?
           •    What’s trending?



      © AWARE 2012      Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   16




                 Twiangulate.com / Tweetreach.com




      © AWARE 2012      Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   17




                                 FollowerWonk.com




      © AWARE 2012      Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   18




© Arthur Weiss, (a.weiss@aware.co.uk)
AWARE - www.marketing-intelligence.co.uk                                                                             6
Watch the Birdie! A round-up of tools for using & analysing Twitter
                             Internet Librarian International – 30 October 2012




                                  MentionMap.com




      © AWARE 2012    Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   19




                                    What’s Trending




      © AWARE 2012    Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   20




                                    What about me?




      © AWARE 2012    Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   21




© Arthur Weiss, (a.weiss@aware.co.uk)
AWARE - www.marketing-intelligence.co.uk                                                                           7
Watch the Birdie! A round-up of tools for using & analysing Twitter
                             Internet Librarian International – 30 October 2012




                        Reputation Management




      © AWARE 2012      Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk             22




                        Reputation Management

          A negative
          mention
          And a positive
          mention




      © AWARE 2012      Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk             23




                     Curation & Twitter Newspapers




           Paper.li/awareci
                                                                                                            Twylah.com/
                                                                                                              awareci


                                                                   Storify.com

      © AWARE 2012      Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk             24




© Arthur Weiss, (a.weiss@aware.co.uk)
AWARE - www.marketing-intelligence.co.uk                                                                                       8
Watch the Birdie! A round-up of tools for using & analysing Twitter
                              Internet Librarian International – 30 October 2012




                                                        Others
           Twitter Chats e.g. Tweetchat.com
           Links to other social networks e.g. blog posts
           •  Twitterfeed.com
           Twitter Filters
           •  Slipstream.com hides selected types of tweet e.g. based on hashtags
           URL Shorteners (t.co, bit.ly, ow.ly, etc.)
           Schedule tweets – so released on set date or time
           •  Twuffer.com, Tweriod.com, Futuretweets.com and a number more
           Twitter games
           •  e.g. artwiculate.com (word-game), 140blood.com (multiplayer fantasy games)
           Apps directory for twitter – Twittereye.com
           Hard-to-categorise / other
           •  SocialCollider.net – revealing graphically cross-connections between
              conversations on Twitter
      © AWARE 2012        Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   25




                                         Artwiculate.com




      © AWARE 2012        Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   26




       Arthur Weiss is the managing director of AWARE - a UK
       based consultancy specialising in marketing & competitive
       intelligence analysis.


       Contact Details:
       Web Sites: www.marketing-intelligence.co.uk
       E-mail:     a.weiss@aware.co.uk
       Twitter:           @awareci
       Telephone: +44 20 8954 9121
       Fax:       +44 20 8954 2102


      © AWARE 2012        Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk   27




© Arthur Weiss, (a.weiss@aware.co.uk)
AWARE - www.marketing-intelligence.co.uk                                                                               9

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  • 1. Watch the Birdie! A round-up of tools for using & analysing Twitter Internet Librarian International – 30 October 2012 Internet Librarian International Watch the Birdie! A round-up of tools for using & analysing Twitter Arthur Weiss Email: a.weiss@aware.co.uk / Twitter: @awareci www.marketing-intelligence.co.uk 30 October 2012 1 © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk Some Twitter Statistics •  Over 517m accounts (July 2012)   Only 27% are active – i.e. under 150m   75% of tweets are from Twitter’s own platforms   Mobile clients represent 61% of all tweets   Geolocation hardly used (under 1%)   US User proportion declining (but still largest group)   Developing world fastest growing (Brazil, Japan, Indonesia) •  Top 5 tweeting cities: Jakarta,Tokyo, London, Sao Paulo, New York © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 2 Some Twitter Statistics © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 3 © Arthur Weiss, (a.weiss@aware.co.uk) AWARE - www.marketing-intelligence.co.uk 1
  • 2. Watch the Birdie! A round-up of tools for using & analysing Twitter Internet Librarian International – 30 October 2012 http://aworldoftweets.frogdesign.com/ © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 4 What are Twitter Tools / Applications •  Twitter Clients •  Searching Twitter •  Finding people to follow •  Twitter Analysis •  Reputation Management •  Curation & Twitter Newspapers •  Other © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 5 Twitter Clients What •  Tweetdeck (owned by Twitter) •  Hootsuite •  Twitter for Busy People (t4bp.com) •  Account management (e.g. ManageFlitter) •  Several others…. •  Browser Plugins e.g. SilverBird •  Mobile clients e.g. Tweetcaster (Android) Why •  View all activity in single window e.g. hootsuite, tweetdeck •  Can clear viewed activity •  Can categorise or segment tweets e.g. by person – t4bp •  Can include as toolbar or without having to login to the twitter site •  Manage multiple Twitter accounts or time post tweets, etc. •  Available as standalone software © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 6 © Arthur Weiss, (a.weiss@aware.co.uk) AWARE - www.marketing-intelligence.co.uk 2
  • 3. Watch the Birdie! A round-up of tools for using & analysing Twitter Internet Librarian International – 30 October 2012 Hootsuite • Easy to customise – so get feeds for specific lists, mentions, etc. • Allows scheduling of tweets, analytics & more. • Also can add other social media – LinkedIn, Facebook, etc. © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 7 Tweetdeck •  Standalone downloadable client software (on multiple platforms) •  Can clear read items so only see new tweets, etc. •  Other downloadable software include •  DestroyTwitter, •  Twitbin…. •  Some software specific for macs (e.g. Hibari) or designed for mobiles & tablets (e.g. echofon – for iphone, tweetcaster for android) © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 8 Twitter for Busy People (t4bp.com) Several features: • view your own friends’ unseen tweets • view the last tweet from each friend • view the last tweets from another twitter user © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 9 © Arthur Weiss, (a.weiss@aware.co.uk) AWARE - www.marketing-intelligence.co.uk 3
  • 4. Watch the Birdie! A round-up of tools for using & analysing Twitter Internet Librarian International – 30 October 2012 ManageFlitter Manage / Profile Followers and Followed Time / Schedule Tweets Analysis of changes over time e.g. interactions Prices range from free to $189 per month © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 10 Searching Twitter •  Twitter search only goes back around 10 days •  Topsy.com currently the best free Twitter search option •  DataSift & Gnip allow for (paid) Twitter search analysis •  A few other options for searching specific users   SnapBird   AllmyTweets © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 11 Topsy © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 12 © Arthur Weiss, (a.weiss@aware.co.uk) AWARE - www.marketing-intelligence.co.uk 4
  • 5. Watch the Birdie! A round-up of tools for using & analysing Twitter Internet Librarian International – 30 October 2012 Topsy © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 13 SnapBird.org / AllmyTweets.net © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 14 Finding People To Follow Who to follow – find people to follow •  Listorious.com •  WeFollow.com •  Twellow.com Who follows me (or stopped following me) •  Tweepi.com – Analyse followers •  FriendorFollow.com – who is or isn’t following me •  Fllwrs.com – tracks changes in followers •  Qwitter.com – track “unfollowers” © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 15 © Arthur Weiss, (a.weiss@aware.co.uk) AWARE - www.marketing-intelligence.co.uk 5
  • 6. Watch the Birdie! A round-up of tools for using & analysing Twitter Internet Librarian International – 30 October 2012 Twitter Analysis & Stats •  How often are they tweeting? •  When are they tweeting? And where? •  How many retweets & mentions? •  How many views? •  What is their profile? •  Who do they share in common? •  What’s trending? © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 16 Twiangulate.com / Tweetreach.com © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 17 FollowerWonk.com © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 18 © Arthur Weiss, (a.weiss@aware.co.uk) AWARE - www.marketing-intelligence.co.uk 6
  • 7. Watch the Birdie! A round-up of tools for using & analysing Twitter Internet Librarian International – 30 October 2012 MentionMap.com © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 19 What’s Trending © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 20 What about me? © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 21 © Arthur Weiss, (a.weiss@aware.co.uk) AWARE - www.marketing-intelligence.co.uk 7
  • 8. Watch the Birdie! A round-up of tools for using & analysing Twitter Internet Librarian International – 30 October 2012 Reputation Management © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 22 Reputation Management A negative mention And a positive mention © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 23 Curation & Twitter Newspapers Paper.li/awareci Twylah.com/ awareci Storify.com © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 24 © Arthur Weiss, (a.weiss@aware.co.uk) AWARE - www.marketing-intelligence.co.uk 8
  • 9. Watch the Birdie! A round-up of tools for using & analysing Twitter Internet Librarian International – 30 October 2012 Others Twitter Chats e.g. Tweetchat.com Links to other social networks e.g. blog posts •  Twitterfeed.com Twitter Filters •  Slipstream.com hides selected types of tweet e.g. based on hashtags URL Shorteners (t.co, bit.ly, ow.ly, etc.) Schedule tweets – so released on set date or time •  Twuffer.com, Tweriod.com, Futuretweets.com and a number more Twitter games •  e.g. artwiculate.com (word-game), 140blood.com (multiplayer fantasy games) Apps directory for twitter – Twittereye.com Hard-to-categorise / other •  SocialCollider.net – revealing graphically cross-connections between conversations on Twitter © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 25 Artwiculate.com © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 26 Arthur Weiss is the managing director of AWARE - a UK based consultancy specialising in marketing & competitive intelligence analysis. Contact Details: Web Sites: www.marketing-intelligence.co.uk E-mail: a.weiss@aware.co.uk Twitter: @awareci Telephone: +44 20 8954 9121 Fax: +44 20 8954 2102 © AWARE 2012 Tel: +44 20 8954 9121 • Fax: +44 20 8954 2102 • Web: www.marketing-intelligence.co.uk 27 © Arthur Weiss, (a.weiss@aware.co.uk) AWARE - www.marketing-intelligence.co.uk 9