4. Sales
Sales
Direct Sales Channel Price Managing eCommerce Sales Back
Services Managing Office Services
Prospects Quotation Sales Order Sales Contract
Managing Managing Managing Managing
5. Manage Prospects
Prospect
Target Contact
Customer Information
Qualify Product
inquiry
Target Designing
inquiry response
Develop
Relationship
Assess Need Position
Solution
Present
Proposal
Prospect Needs
6. Sales
Sales
Direct Sales Channel Price Managing eCommerce Sales Back
Services Managing Office Services
Prospects Quotation Sales Order Sales Contract
Managing Managing Managing Managing
7. Sales
Sales
Direct Sales Channel Price Managing eCommerce Sales Back
Services Managing Office Services
Prospects Quotation Sales Order Sales Contract
Managing Managing Managing Managing
8. Sales Order Management
Sales Order Management
Product
Roadmap
Fulfill Sales
Order
Accept Sales
Order
Product
Roadmap Sales Order
Defining
Consumer
Data
Check
Consumer Consumer
Data Sales Order Submit Order
Change
Request
Consumers
10. Sales
Sales
Direct Sales Channel Price Managing eCommerce Sales Back
Services Managing Office Services
Prospects Quotation Sales Order Sales Contract
Managing Managing Managing Managing
11. Manage the Channel
Channel Managing
Manage Manage Reward Sales Provide
Dealers Agreements Channels Dealer
Support
12. Manage Dealers
Plan Dealers
Channel
Score Dealers
Promotion Plan
Operate Dealer
Dealer Scores Boosting
Campaigns
Dealers
Incentives
Dealers Data
13. Manage the Channel
Channel Managing
Manage Manage Reward Sales Provide
Dealers Agreements Channels Dealer
Support
14. Provide Dealer Support
Dealer Request
Training Request
Provide
Commercial
Information Support Request
Provide Dealer
Training
Provide Dealer
Technical
Support
Channel Plan
Provide Dealer
Helpdesk Service
Dealer
Feedback
15. Sales
Sales
Direct Sales Channel Price Managing Sales Back eCommerce
Services Managing Office Services
Prospects Quotation Sales Order Sales Contract
Managing Managing Managing Managing
16. Price Management
Price Management
Control Set Up Control Sales
Commission Commission Price
and Rebate and Rebate
Commission
/ Rebate
Sales Sales Prices
Order
Fulfilling
17. Sales
Sales
Direct Sales Channel Price Managing Sales Back eCommerce
Services Managing Office Services
Prospects Quotation Sales Order Sales Contract
Managing Managing Managing Managing
18. Sales Back Office Activities
Sales Back Office Services
Sales Sales Targets Handle Price Commissioning Sales History
Forecasting Assignment List Mgmt
accesses creates
Commissioning Commissioning
Data Report
19. Sales
Sales
Direct Sales Channel Price Managing Sales Back eCommerce
Services Managing Office Services
Prospects Quotation Sales Order Sales Contract
Managing Managing Managing Managing
20. eCommerce
eSourcing eOrdering eFulfilling eBilling ePayment Executing
Fulfill with Bill with Credit Report State of
Issue Internal Handle Sales Accounts
Receipt Advice Note
Order Order
Bill with Debit
Fulfill with Note
Despatch Advice
Provide Catalogue
Self Bill with
Credit Note
Certificate the
Origin of Goods
Self Bill with Self
Billing Credit Note
Punchout
Execute Trans port
Service
Perform Freight
Billing
Report Status of Remind for
Perform Buyer
Goods Payment
Initiated Sourcing
28. Delete Catalogue
Receiver Provider
Identify Catalogue Deletion Notify of Start
Catalogue Report Catalogue
Deletion
Insist on
Deletion
Receiver Decides
on Action Review Deletion Cancel
Receiver Response of Catalogue Deletion
(Catalogue Deletion)
Accept Catalogue
Deletion
Acknowledge
Cancelation Cancel Catalogue
Receiver Response Deletion
(Accept) Closure
Delete End
Catalogue
29. eCommerce
eSourcing eOrdering eFulfilling eBilling ePayment Executing
Fulfill with Bill with Credit Report State of
Issue Internal Handle Sales Accounts
Receipt Advice Note
Order Order
Bill with Debit
Fulfill with Note
Despatch Advice
Provide Catalogue
Self Bill with
Credit Note
Certificate the
Origin of Goods
Self Bill with Self
Billing Credit Note
Punchout
Execute Trans port
Service
Perform Freight
Billing
Report Status of Remind for
Perform Buyer
Goods Payment
Initiated Sourcing
31. eCommerce
eSourcing eOrdering eFulfilling eBilling ePayment Executing
Fulfill with Bill with Credit Report State of
Issue Internal Handle Sales Accounts
Receipt Advice Note
Order Order
Bill with Debit
Fulfill with Note
Despatch Advice
Provide Catalogue
Self Bill with
Credit Note
Certificate the
Origin of Goods
Self Bill with Self
Billing Credit Note
Punchout
Execute Trans port
Service
Perform Freight
Billing
Report Status of Remind for
Perform Buyer
Goods Payment
Initiated Sourcing
32. Handle Sales Order
Delivery Recipient Buyer Seller
Place Order Sales Order Receive /
Review Order
Send Reject Order
Order Response
Receive
Response
Response
Accept Order
Add Detail
Buyer Cancels Change Order
Order Order Change
Confirm Order
Order Cancellation Seller Cancels
Order
Receive Advice Di spatch Advi ce Despatch Order
Items
Receive Advice
Di spatch Advi ce
Receive Stock
Receipt Advice Raise Invoice
Reconcile Invoice
Invoice
33. Despatch Order Items
Product
Inventory
Place Demand Product items available Confirm Delivery Item Delivery Inventory
Inventory Updating
Checking
items not
available
Internal Order Notify Delay Items
Creation Arrival
Create Create
Internal Vendor
Order Order
34. Handle Sales Order
Delivery Recipient Buyer Seller
Place Order Sales Order Receive /
Review Order
Send Reject Order
Order Response
Receive
Response
Response
Accept Order
Add Detail
Buyer Cancels Change Order
Order Order Change
Confirm Order
Order Cancellation Seller Cancels
Order
Receive Advice Di spatch Advi ce Despatch Order
Items
Receive Advice
Di spatch Advi ce
Receive Stock
Receipt Advice Raise Invoice
Reconcile Invoice
Invoice
35. Raise Invoice
Buyer Seller
Reconciliation Invoice Create Invoice
Process
Acknowledgement
Create Invoice Process Invoice
Response Invoice Response
Response
(Approved)
Approved
Payment Await
Generating Payment
Buyer Dispute As agreed by Trading Partners, Issue resolution
Seller Dispute
Resolution Process may take place via phone, email, etc. Resolution
Process
36. eCommerce
eSourcing eOrdering eFulfilling eBilling ePayment Executing
Fulfill with Bill with Credit Report State of
Issue Internal Handle Sales Accounts
Receipt Advice Note
Order Order
Bill with Debit
Fulfill with Note
Despatch Advice
Provide Catalogue
Self Bill with
Credit Note
Certificate the
Origin of Goods
Self Bill with Self
Billing Credit Note
Punchout
Execute Trans port
Service
Perform Freight
Billing
Report Status of Remind for
Perform Buyer
Goods Payment
Initiated Sourcing
37. Fulfill with Receipt Advice
Buyer Deliverer Seller
Receive From Order Stop
Order Items
Sales Check Status Send Receipt Receipt Receive Adjust
Closure of Items Advice Advice Receipt Advice Supply Status
Accept Items Advise Buyer
of Status
Send Order Cancel Order
Cancellation Order Cancellation
Adjust Order Change Order
Order Change
38. eCommerce
eSourcing eOrdering eFulfilling eBilling ePayment Executing
Fulfill with Bill with Credit Report State of
Issue Internal Handle Sales Accounts
Receipt Advice Note
Order Order
Bill with Debit
Fulfill with Note
Despatch Advice
Provide Catalogue
Self Bill with
Credit Note
Certificate the
Origin of Goods
Self Bill with Self
Billing Credit Note
Punchout
Execute Trans port
Service
Perform Freight
Billing
Report Status of Remind for
Perform Buyer
Goods Payment
Initiated Sourcing
39. Fulfill with Despatch Advice
Deliverer Despatcher
Receive Order Despatch Order
Start
Items Items
Receive Send Despatch
Despatch Advice Despatch Advice Advice
Check Status Stop
of Items Receive Receipt Adjust Supply
Advice Status
Adjust Order Accept Item(s)
Stop
Send Receipt
Advice Receipt Advice
40. eCommerce
eSourcing eOrdering eFulfilling eBilling ePayment Executing
Fulfill with Bill with Credit Report State of
Issue Internal Handle Sales Accounts
Receipt Advice Note
Order Order
Bill with Debit
Fulfill with Note
Despatch Advice
Provide Catalogue
Self Bill with
Credit Note
Certificate the
Origin of Goods
Self Bill with Self
Billing Credit Note
Punchout
Execute Trans port
Service
Perform Freight
Billing
Report Status of Remind for
Perform Buyer
Goods Payment
Initiated Sourcing
41. Certificate the Origin of Goods
Exporter Issuer Endorser Importer
Apply for CoO Issue CoO
Start
CoO
Amend CoO Receive
Response
if required Endorse Reject CoO
CoO
Apply for
Endorsement
End
Endorser
Receives
CoO
Send CoO Importer
CoO Receives
CoO
42. eCommerce
eSourcing eOrdering eFulfilling eBilling ePayment Executing
Fulfill with Bill with Credit Report State of
Issue Internal Handle Sales Accounts
Receipt Advice Note
Order Order
Bill with Debit
Fulfill with Note
Despatch Advice
Provide Catalogue
Self Bill with
Credit Note
Certificate the
Origin of Goods
Self Bill with Self
Billing Credit Note
Punchout
Execute Trans port
Service
Perform Freight
Billing
Report Status of Remind for
Perform Buyer
Goods Payment
Initiated Sourcing
43. Transport Service
Consignee Consignor Freight Forwarder Carrier
Ordering Send Shipment Request Logistic Receiv e
Process Data Shipment Data Forwarding Instructions
Serv ice Transport Serv ice
Request
Request Transport Serv ice
Packing List Transport Serv ice Request
Receiv e / Send Bill Send Bill of Lading End
Receiv e Bill of Send Bill of
Lading Bill of Lading of Lading Lading to Bill of Lading
Consignor
Receiv e / Send Send Way bill to Send Way bill Transport Items to
Receiv e Way bill Cosignee
Way bill Way bill Way bill Consignor Way bill
Transportation Forwarder Report Transportation Carrier Reports
Receiv e Status Transportation Receiv e / Send
Status Status Status Status
Report Status Status Report
44. eCommerce
eSourcing eOrdering eFulfilling eBilling ePayment Executing
Fulfill with Bill with Credit Report State of
Issue Internal Handle Sales Accounts
Receipt Advice Note
Order Order
Bill with Debit
Fulfill with Note
Despatch Advice
Provide Catalogue
Self Bill with
Credit Note
Certificate the
Origin of Goods
Self Bill with Self
Billing Credit Note
Punchout
Execute Trans port
Service
Perform Freight
Billing
Report Status of Remind for
Perform Buyer
Goods Payment
Initiated Sourcing
45. Status of Goods
Consignee Consignor Freight Forwarder
Request Status of Receive / Transmit Receive Request
Start Goods Status Request Request Status Request
Receive / Transmit Report Status
Receive Status
End Report Status Report Transportation Status
Transportation Status
Reporting
Procedure
46. eCommerce
eSourcing eOrdering eFulfilling eBilling ePayment Executing
Fulfill with Bill with Debit Report State of
Issue Internal Handle Sales Accounts
Receipt Advice Note
Order Order
Bill with Credit
Fulfill with Note
Despatch Advice
Provide Catalogue
Self Bill with
Credit Note
Certificate the
Origin of Goods
Self Bill with Self
Billing Credit Note
Punchout
Execute Trans port
Service
Perform Freight
Billing
Report Status of Remind for
Perform Buyer
Goods Payment
Initiated Sourcing
47. Bill with Debit Note
Customers Suppliers
Receive Invoice
Raise Invoice
Electronic Invoice Start
Customers Send Account Customer Receive Account Suppliers
Reconcile Response Response Response Reconcile
Charges Charges
agree to over
charges charged Raise Debit Note Receive Debit
Debit Note Note
End
49. Sales Order Fulfillment
Sales Order
Fulfilling
Sales Order Sales Order Load Planning
Inquiring Confirming
Receiving Sales Order Sales Order
Products from Filling Shipping
Warehouse
Sales Order Customer Product
Delivering Receipt Installing &
Verifying Testing
Customer
Invoicing