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@arkgroup                              Hashtag: #elapac                   http://tinyurl.com/36qeh7o                  Book before
                                                                                                                     17 December 2010
                                                                                                                           to receive our
                                                                                                                      early bird discount
One-day collaborative forum
19 January 2011, The Sebel Surry Hills, Sydney                                                                         $995 + GST



                                                                     ó        Evaluate your social business learning landscape


                                                                          ó       How social learning networks can be applied


                                                                     ó        Immediate actions to get star ted


                                                                 ó       Examples and case studies




                Integrating social learning networks in the organisation




 Feedback from Anne Bartlett-Bragg’s previous
 presentations:
                                                                                                               Collaborative forum
 ‘Great speaker, very dynamic, knowledgeable and inspiring’
 Mazda Australia

 ‘Fantastic! Loved it! Great food for thought’
 GippsTAFE

 ‘Engaging, articulate, passionate, a delight to listen to and
 inspiring’
 AUSTAR Entertainment P/L

 ‘A confident speaker, very entertaining. Useful information,                                               anne Bartlett-Bragg
 ideas & thoughts to consider’
 The Alfred                                                                                        Managing Director – australasia, HeaDsHift;
                                                                                               executive Director, learning tecHnologies user group;
                                                                                                    lecturer, university of tecHnology syDney
 ‘Refreshing in terms of how presented & content excellent’
 Mental Health Review Tribunal (QLD)




     Supported by:                                                                                                          Produced by:




                           w w w. a r k g r o u p a u s t r a l i a . c o m . a u
“Nearly 70% of companies using Web 2.0 technologies report greater ability to share ideas; improved access
to knowledge experts; reduced costs of communications, travel, and operations. Web 2.0 technologies when
used effectively, encourage participation and idea sharing, thus deepening a company’s pool of knowledge.”
- McKinsey&Company (September 2009)


This forum will explore the opportunities and provide
frameworks for integrating social learning networks into                In this collaborative forum the Social Business Design
organisations. Social Business Design is an innovative                  framework will be outlined and enable participants to
framework that enables organisations to harness the power               evaluate their social business landscape, determine
of social networks and informal learning to create value and            immediate actions to get started, and review examples and
efficiencies in everyday work processes, while encouraging a            case studies.
collaborative, knowledge sharing culture.
                                                                        The collaborative forum approach will incorporate a number
Social Business Design, as an emerging field of practice,               of strategies informed by design thinking and a user
goes beyond simply giving people new software tools and                 experience design approach:
expecting people to use them. It provides a framework
that evaluates how to engage and apply new methods for                  ƒ Inspiration – reviewing opportunities
designing and structuring business processes in a social                ƒ Ideation – generating, developing and testing ideas
way.                                                                    ƒ Implementation – taking the ideas into the business

The implementation of social learning networks uses                     Additionally, a social network platform will be set-up prior
the ecosystem of connections in three distinct contexts:                to the forum, allowing registered participants to collaborate
workforce collaboration, customer participation and                     and share ideas both prior to the forum and after the
engagement, and business partner relationships.                         session.




eLearning 2.0 Design Integrating social learning networks in the
                                         19 January 2011
 Integrating social learning networks in the organi-                                            The Sebel Surry Hills, Sydney
 sation

About your collaborative forum leader




                       Managing Director – australasia, HeaDsHift;
                       executive Director, learning tecHnologies user




Anne Bartlett-Bragg is Managing Director of Headshift Australasia, a leading social business consultancy company with offices in
Europe, USA, and Australia. She specialises in the creation of innovative communication networks and learning environments for
organisations with social software. Anne’s designs are award winners: MentorNet, the first national mentoring program for young
women entrepreneurs in 2007 was a finalist in the Forrester Groundswell awards in 2008 and won the LearnX Asia Pacific 2010
Best Mentoring Program. Her design for the Institute of Executive Coaching’s learning communities won the LearnX Asia Pacific
2010 award for Best use of Social Learning Tools.

Additionally, she is a sessional academic at the University of Technology, Sydney and is involved with the design, development
and delivery of e-Learning subjects in the Faculty of Arts and Social Sciences. She is also the Executive Director of the Learning
Technologies User Group and the education advisor for the Australian Businesswomen’s Network. She is published widely in text-
books, academic and industry journals, as well as blogging for both Headshift and her own blog.

She is currently completing her PhD that has investigated the adult learners’ experience of developing learning networks through
the use of weblogs or self-published technologies. She has a MEd (Adult Ed), BEd (Adult Ed), Dip HRM, Dip e-Learning and Cert IV
Training and Assessment.
COLLABORATIVE FORUM AGENDA

*Delegates are encouraged to bring their own laptops to the collaborative forum.


8:45 Registration and refreshments                                      1:30 Getting started
                                                                             ó Identifying opportunities for social learning networks
9:15 Introduction and welcome                                                ó Selecting appropriate software
     Anne will introduce the objectives of the collaborative forum
     and discuss how the day will proceed. Attendees will have
                                                                        3:00 Afternoon refreshments and networking
     the opportunity to participate in a brief ‘getting to know you’
     exercise, so that everyone is familiar with fellow attendees’
     backgrounds and what they hope to achieve from the day.
                                                                        3:15 From implementation to action
                                                                             ó Integrating social learning networks into the business
9:30 Illustrating the social business learning landscape
                                                                             ó Measuring and evaluating success
     ó What is a socially designed business?
                                                                             ó The role of the educator in the process
     ó Introducing the Social Business Design framework
     ó Reviewing the current technology options
                                                                        4:30 Wrap-up and end of collaborative forum


10:45 Morning refreshments and networking

11:00 Social learning networks
      ó What are they
      ó Where can they be used?
      ó Reviewing of the supporting software platforms

12:30 Networking lunch
5 WAy S T O B O O K yO U R P L A C E AT T H I S E V E N T                                                                                                                                 a g -W E B
pHOnE: +61 1300 550 662                                        fax: +61 1300 550 663                                   EmaiL: aga@arkgroupasia.com
       +61 (02) 8913 4000                                           +61 (02) 8913 4099                                 WEB: www.arkgroupaustralia.com.au
pOST: Send the completed registration form to Ark Group Australia Pty Ltd, Main level, 83 Walker Street, North Sydney, NSW 2060

                                                                                      eLearning 2.0 Design
                                                                        19 January 2011, The Sebel Surry Hills, Sydney

                                                                                                                            puT yOur DETaiLS HErE (pLEaSE prinT):


                                                                                                                            OrganiSaTiOn namE



                                                                                                                            pOSTaL aDDrESS




                                                                                                                            STaTE                                     pOSTCODE



                                                                                                                            fax                                       pHOnE



                                                                          Collaborative forum

      Standard pricing                                         o        $1195 + GST = $1314.50

                                                               o Save $200
      Early bird (exp: 17/12/2010)
                                                               $995+ GST = $1094.50
      member discount
      (exp: 17/12/2010)                                        o Save $250
      I am a member of IIM, SOLA, eLearning.org.au,
      Strategic Path, Australian Flexible Learning Network,
                                                               $945 + GST = $1039.50
      ASTC (NSW, VIC)




      Delegate                                                Name                                                           Job title                                      Email address
      1st
      2nd
      3rd
      4th

                                                                                                                                          Event venue and accommodation
     Signature
                                                                                                                                                         The Sebel Surry Hills, Sydney
                                                                                   I have read and accepted the booking conditions
                                                                                                                                                                   28 Albion Street
              Please note: Payment must be received in full prior to the event to guarantee your place
                                                                                                                                                                 Surry Hills NSW 2010
     o Mastercard                                              o Visa                                o American Express
                                                                                                                                                                   (02) 9289 0000
     Card number                                                                                                                                       http://www.sebelsurryhills.com.au/
     Expiry date

     Cardholder’s name

     Cardholder’s signature                                                                                                               Can’t make the event?
                                                                                                                                          Connected forum CD is available!
     o Payment enclosed (Cheques should be made payable to Ark Group Australia Pty Ltd)
     o Please invoice me                                                                                                                  If you can’t take full advantage of this event, the CD gives you
     Booking conditions                                                                                                                   a useful record of the presentations made at the event for your
     1. Bookings can be submitted at any stage prior to the                   ƒ   For cancellations received less than 30 days prior to
        event, subject to availability. A limited allocation is being             the event, the full delegate rate must be paid and no
                                                                                                                                          reference. The CD is made available after the event at $595
        held and booking early is therefore recommended. In                       refunds will be available.                              plus GST.
        the event of the booking not being accepted by Ark               5.   All bookings submitted by e-mail, fax, or over the
        Group Australia the total amount will be refunded.                    telephone are subject to these booking conditions.          For more information contact:
     2. Payment must be received in full prior to the course.            6.   All cancellations must be received in writing.
     3. All speakers are correct at the time of printing, but are        7.   Ark Group Australia will not be held liable for             Phone: 1300 550 662
        subject to variation without notice.                                  circumstances beyond their control which lead to the
     4. If the delegate cancels after the booking has been                    cancellation or variation of the programme.                 Email: aga@arkgroupasia.com
        accepted, the delegate will be liable to the following           8.   All bookings, whether Australian or overseas will be
        cancellation charges:                                                 charged Australian GST at the prevailing rate at the
        ƒ Cancellations notified over 45 days prior to the event              time of booking.
             will not incur a cancellation fee.                          9.   Delegates are responsible for their own travel,
                                                                                                                                          Sponsorship or Exhibition Opportunities
        ƒ In the event of a cancellation being between 45 and                 accommodation and visa requirements.                        If you are interested in sponsoring or exhibiting at this event
             30 days prior to the event, a 20% cancellation fee
             will be charged.                                                                                                             please contact Bhuwan Rai
     We occasionally allow reputable companies to mail details of products we feel may be of interest.                                    Phone: 1300 550 662
     If you do not wish to receive this service, please tick this box q                                                       D052
                                                                                                                                          Email:aga@arkgroupasia.com

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eLearning 2.0 Design

  • 1. @arkgroup Hashtag: #elapac http://tinyurl.com/36qeh7o Book before 17 December 2010 to receive our early bird discount One-day collaborative forum 19 January 2011, The Sebel Surry Hills, Sydney $995 + GST ó Evaluate your social business learning landscape ó How social learning networks can be applied ó Immediate actions to get star ted ó Examples and case studies Integrating social learning networks in the organisation Feedback from Anne Bartlett-Bragg’s previous presentations: Collaborative forum ‘Great speaker, very dynamic, knowledgeable and inspiring’ Mazda Australia ‘Fantastic! Loved it! Great food for thought’ GippsTAFE ‘Engaging, articulate, passionate, a delight to listen to and inspiring’ AUSTAR Entertainment P/L ‘A confident speaker, very entertaining. Useful information, anne Bartlett-Bragg ideas & thoughts to consider’ The Alfred Managing Director – australasia, HeaDsHift; executive Director, learning tecHnologies user group; lecturer, university of tecHnology syDney ‘Refreshing in terms of how presented & content excellent’ Mental Health Review Tribunal (QLD) Supported by: Produced by: w w w. a r k g r o u p a u s t r a l i a . c o m . a u
  • 2. “Nearly 70% of companies using Web 2.0 technologies report greater ability to share ideas; improved access to knowledge experts; reduced costs of communications, travel, and operations. Web 2.0 technologies when used effectively, encourage participation and idea sharing, thus deepening a company’s pool of knowledge.” - McKinsey&Company (September 2009) This forum will explore the opportunities and provide frameworks for integrating social learning networks into In this collaborative forum the Social Business Design organisations. Social Business Design is an innovative framework will be outlined and enable participants to framework that enables organisations to harness the power evaluate their social business landscape, determine of social networks and informal learning to create value and immediate actions to get started, and review examples and efficiencies in everyday work processes, while encouraging a case studies. collaborative, knowledge sharing culture. The collaborative forum approach will incorporate a number Social Business Design, as an emerging field of practice, of strategies informed by design thinking and a user goes beyond simply giving people new software tools and experience design approach: expecting people to use them. It provides a framework that evaluates how to engage and apply new methods for ƒ Inspiration – reviewing opportunities designing and structuring business processes in a social ƒ Ideation – generating, developing and testing ideas way. ƒ Implementation – taking the ideas into the business The implementation of social learning networks uses Additionally, a social network platform will be set-up prior the ecosystem of connections in three distinct contexts: to the forum, allowing registered participants to collaborate workforce collaboration, customer participation and and share ideas both prior to the forum and after the engagement, and business partner relationships. session. eLearning 2.0 Design Integrating social learning networks in the 19 January 2011 Integrating social learning networks in the organi- The Sebel Surry Hills, Sydney sation About your collaborative forum leader Managing Director – australasia, HeaDsHift; executive Director, learning tecHnologies user Anne Bartlett-Bragg is Managing Director of Headshift Australasia, a leading social business consultancy company with offices in Europe, USA, and Australia. She specialises in the creation of innovative communication networks and learning environments for organisations with social software. Anne’s designs are award winners: MentorNet, the first national mentoring program for young women entrepreneurs in 2007 was a finalist in the Forrester Groundswell awards in 2008 and won the LearnX Asia Pacific 2010 Best Mentoring Program. Her design for the Institute of Executive Coaching’s learning communities won the LearnX Asia Pacific 2010 award for Best use of Social Learning Tools. Additionally, she is a sessional academic at the University of Technology, Sydney and is involved with the design, development and delivery of e-Learning subjects in the Faculty of Arts and Social Sciences. She is also the Executive Director of the Learning Technologies User Group and the education advisor for the Australian Businesswomen’s Network. She is published widely in text- books, academic and industry journals, as well as blogging for both Headshift and her own blog. She is currently completing her PhD that has investigated the adult learners’ experience of developing learning networks through the use of weblogs or self-published technologies. She has a MEd (Adult Ed), BEd (Adult Ed), Dip HRM, Dip e-Learning and Cert IV Training and Assessment.
  • 3. COLLABORATIVE FORUM AGENDA *Delegates are encouraged to bring their own laptops to the collaborative forum. 8:45 Registration and refreshments 1:30 Getting started ó Identifying opportunities for social learning networks 9:15 Introduction and welcome ó Selecting appropriate software Anne will introduce the objectives of the collaborative forum and discuss how the day will proceed. Attendees will have 3:00 Afternoon refreshments and networking the opportunity to participate in a brief ‘getting to know you’ exercise, so that everyone is familiar with fellow attendees’ backgrounds and what they hope to achieve from the day. 3:15 From implementation to action ó Integrating social learning networks into the business 9:30 Illustrating the social business learning landscape ó Measuring and evaluating success ó What is a socially designed business? ó The role of the educator in the process ó Introducing the Social Business Design framework ó Reviewing the current technology options 4:30 Wrap-up and end of collaborative forum 10:45 Morning refreshments and networking 11:00 Social learning networks ó What are they ó Where can they be used? ó Reviewing of the supporting software platforms 12:30 Networking lunch
  • 4. 5 WAy S T O B O O K yO U R P L A C E AT T H I S E V E N T a g -W E B pHOnE: +61 1300 550 662 fax: +61 1300 550 663 EmaiL: aga@arkgroupasia.com +61 (02) 8913 4000 +61 (02) 8913 4099 WEB: www.arkgroupaustralia.com.au pOST: Send the completed registration form to Ark Group Australia Pty Ltd, Main level, 83 Walker Street, North Sydney, NSW 2060 eLearning 2.0 Design 19 January 2011, The Sebel Surry Hills, Sydney puT yOur DETaiLS HErE (pLEaSE prinT): OrganiSaTiOn namE pOSTaL aDDrESS STaTE pOSTCODE fax pHOnE Collaborative forum Standard pricing o $1195 + GST = $1314.50 o Save $200 Early bird (exp: 17/12/2010) $995+ GST = $1094.50 member discount (exp: 17/12/2010) o Save $250 I am a member of IIM, SOLA, eLearning.org.au, Strategic Path, Australian Flexible Learning Network, $945 + GST = $1039.50 ASTC (NSW, VIC) Delegate Name Job title Email address 1st 2nd 3rd 4th Event venue and accommodation Signature The Sebel Surry Hills, Sydney I have read and accepted the booking conditions 28 Albion Street Please note: Payment must be received in full prior to the event to guarantee your place Surry Hills NSW 2010 o Mastercard o Visa o American Express (02) 9289 0000 Card number http://www.sebelsurryhills.com.au/ Expiry date Cardholder’s name Cardholder’s signature Can’t make the event? Connected forum CD is available! o Payment enclosed (Cheques should be made payable to Ark Group Australia Pty Ltd) o Please invoice me If you can’t take full advantage of this event, the CD gives you Booking conditions a useful record of the presentations made at the event for your 1. Bookings can be submitted at any stage prior to the ƒ For cancellations received less than 30 days prior to event, subject to availability. A limited allocation is being the event, the full delegate rate must be paid and no reference. The CD is made available after the event at $595 held and booking early is therefore recommended. In refunds will be available. plus GST. the event of the booking not being accepted by Ark 5. All bookings submitted by e-mail, fax, or over the Group Australia the total amount will be refunded. telephone are subject to these booking conditions. For more information contact: 2. Payment must be received in full prior to the course. 6. All cancellations must be received in writing. 3. All speakers are correct at the time of printing, but are 7. Ark Group Australia will not be held liable for Phone: 1300 550 662 subject to variation without notice. circumstances beyond their control which lead to the 4. If the delegate cancels after the booking has been cancellation or variation of the programme. Email: aga@arkgroupasia.com accepted, the delegate will be liable to the following 8. All bookings, whether Australian or overseas will be cancellation charges: charged Australian GST at the prevailing rate at the ƒ Cancellations notified over 45 days prior to the event time of booking. will not incur a cancellation fee. 9. Delegates are responsible for their own travel, Sponsorship or Exhibition Opportunities ƒ In the event of a cancellation being between 45 and accommodation and visa requirements. If you are interested in sponsoring or exhibiting at this event 30 days prior to the event, a 20% cancellation fee will be charged. please contact Bhuwan Rai We occasionally allow reputable companies to mail details of products we feel may be of interest. Phone: 1300 550 662 If you do not wish to receive this service, please tick this box q D052 Email:aga@arkgroupasia.com