For companies that run SAP in the back end, it can be a difficult decision whether to implement and run SAP’s on premise sourcing and procurement solutions such as SRM, or Ariba’s Cloud-based solutions. In both scenarios the Ariba Network plays a key role for supplier collaboration. Come listen as CSC’s Johan Duba, an experienced practitioner who has used these solutions in multiple companies, shares his experiences using both solution sets, and how his teams have made these solution decisions in varying situations. This will be an open conversation with opportunity for Q&A. Learn more about Ariba LIVE at http://spr.ly/LIVE2014LV-d

1. #AribaLIVE
The Lowdown – An Experienced
Practitioner’s View on Leveraging
Procurement Solutions from Both
Ariba and SAP
Johan Duba
@JDuba01
March 19, 2014
© 2014 Ariba – an SAP company. All rights reserved.

2. Agenda
• Overview of CSC
• Sourcing & Procurement Solutions Roll-out @ CSC
• Lessons Learned
• Next Steps
© 2014 Ariba – an SAP company. All rights reserved.2

3. Overview of CSC
• CSC is a global IT services powerhouse
• Solutions for 6 Major Industries:
 Chemical Energy and Natural Resources, Technology & Consumer,
Manufacturing/Aerospace & Defense, Healthcare, Financial Services,
Public Sector
• Truly Global:
 2,500 Enterprise clients, 70 countries, six continents
• Outer Space
 Fix the Hubble’s Primary Camera
• By the Numbers:
 96,000 Employees, #162 on the Fortune 500, 100+ Global Alliances, $15.8 Billion
in Revenue, 50 Year History
© 2014 Ariba – an SAP company. All rights reserved.3

4. Realizing the Vision of Procurement and Finance
Finance as a valued,
trusted advisor and
business partner,
supporting CSC to achieve its
market leadership and
profitability goals with
advanced analytics and
decision-support capabilities,
while ensuring strong controls
with redefined roles:
• Strategists
• Operators
• Stewards
PRIMARY OUTCOME:
FINANCE ENABLES
THE BUSINESS
• Utilizes CSC’s portfolio of
services from initial
strategy through run and
maintain
• Enables proactive
anticipation of customer
issues with compelling and
competitive solutions
• Serves as a reference for
transformation market
opportunities
SECONDARY OUTCOME:
CSC
GO-TO-MARKET
• Standardize end-to-end processes and modernize systems
• Dedicate experienced process specialists from Finance
• Leverage Shared Services and Centers of Excellence
• Enhance skill sets throughout Finance
• Leverage CSC go-to-market offerings
APPROACH
© 2014 Ariba – an SAP company. All rights reserved.4

5. Growth of the Ariba Footprint in CSC
Global Supply
Chain
• Manual Project
Reporting
• Regional processes,
templates tools
• Manual business
processes
BEFORE
Multiple System
NOW
Single Global Toolset
Sourcing
Events
Contract
Templates
Supplier
Collaboration
Contract
Approvals
Contract
Repository
Dashboard
Reporting
Project
Mgmt
• Centralized system for all sourcing events, (RFP’s, Auction’s) and for the
creation, execution and storage of contracts.
• On-line collaboration platform from business units, Supply Chain and Suppliers.
• Enables consistent business rules, approvals, contract templates, project
management and a single contract repository.
Contract
Databases
Contract
Redlines
Contract
Approval Tool
Project
Management
© 2014 Ariba – an SAP company. All rights reserved.5

6. Source to Settle Business Process
Opportunities for Streamlining and Savings
Unleveraged, non-aggregated spend affects CSC cost and pricing
Business Problem
 Up to 17 approval steps
 Difficult spend tracking and analysis
 Insufficient use of volume discounts
 Ariba funnels purchasing to negotiated contracts
 Controlled view of spending
 Single, simple, and monitored
Source to Settle
Sourcing
Requisition
to PO
Receiving and
Inventory
Accounts
Payable
Source to Settle
Master Data
Spend
Analysis
Travel and
Expense
Contract
Labor
Catalog
Current State Future State
Multiple Systems Global visibility to
leverage volume discounts
© 2014 Ariba – an SAP company. All rights reserved.6

7. Current Application Landscape
Source-to-Settle
Account Demand
Management
BOP-4
Request Management Order Management
Payment
Management
Client DB
Requests
Email
Client Service Request
( Remedy, AHD, CMR, etc.)
EMEA PST
AMER PST
FSG PST
SRM
NASAP
AsiaSAP
GSAP
Manual Invoice
Check/ACH
Legend
Manual Entry
Direct Interface
MMO Excel
Purchase Request
© 2014 Ariba – an SAP company. All rights reserved.7
Email
Manual
Invoice

8. Future Application Landscape
Account Demand
Management
BOP-4
Request Management Order Management Payment Management
Client DB
Requests
Email
Client Service Request
( Remedy, AHD, CMR, etc.)
AsiaSAP
Manual Invoice
Check/ACH
CSC ONE
Manual InvoiceElectronic
Invoice
© 2014 Ariba – an SAP company. All rights reserved.8
Source-to-Settle
Email
Manual
Invoice
Electronic
Invoice
Legend
Manual Entry
Direct Interface

9. Timeline for Ariba Source-to-Settle
Program
Realization
Multiple Releases and Deployments
May 2013 to Mid-2015
Key Realization Milestones
Successful deployments of:
• Target setting & labor planning (BPC)
• Sourcing & contracting (Ariba)
Remaining activities:
• Complete build and test global solution
• Data cleansing & conversion
• Initial deployment of global solution
• Two large deployments (Ariba P2P – two waves)
Build Test Deploy
Project & Change Management
Detailed
Design
May to Sep 2013
• Localization
• Detailed
design for
releases
• Business
Impact
Assessment
Global
Blueprint
Spring 2013
• Mapped
global
processes
and
functional
requirements
to standard
SAP
BAA
Fall 2012
• Harmonized
end-to-end
processes
• High-level
architecture
© 2014 Ariba – an SAP company. All rights reserved.9

10. Lessons Learned
• Significant Investment
in Training
 Partnered with Ariba
 Super users and Project team
supported training
 2-day required training for all
Global SCM staff
• Create “Envy” of success
 Target early adopters
 Create Wins and Heroes
• Next Steps
 Regional / Local Contract
Templates
 Spend Information Performance
Management (SIPM) and P2P
 User Adoption
 Business Process Improvement
 Reporting Enhancements
© 2014 Ariba – an SAP company. All rights reserved.10

11. Some Decision Criteria to Consider
• Cloud model vs. On Premise model
• Financial and personnel resources
• Preference for vendor support vs. do it yourself
• Frequency of innovation / new features
• Depth of integration between the modules
• Depth of integration to SAP ERP
• Ultimately, how to optimize your investments and your IT environment
© 2014 Ariba – an SAP company. All rights reserved.11