Making the resource investment to assess, plan and implement your solution requirements is critical to any implementation. But what happens if you neglect to invest the same level of effort in the users of the new solution?
In this session you will hear from a customer who will provide their Ariba user adoption successes, best practices as well as lessons learned. You will also hear from an Ariba Change Management consultant about Ariba’s Change Management methodology, success factors and services. This interactive session is sure to provide strategies to improve your organization’s user adoption
Supplier Performance Management (SPM) is a process that an organization uses to effectively communicate strategy and define performance objectives as aligned with the enterprise spend strategy and measure how those objectives are being met. The primary goals are to improve quality for a reduced cost and, at the same time, mitigate supply risks. It is also important to view SPM as a tool that can be used to improve the company-supplier relationship and create a more collaborative supply chain environment.