This is the slide deck from Master Class on re-engaging employees. It includes the ABC analysis of engagement--A (for antecedents and attitudes), B (for behaviors), and C (for consequences of behaviors)--on each of the five tiers of engagement: creative engagement, active engagement, passive engagement, passive disengagement, and active disengagement. It also includes practical strategies for boosting engagement, especially from passive disengagement to passive engagement and from passive engagement to active engagement.
4. Engagement
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A culture of discretionary effort—focus, curiosity,
passion, and courage—that partners bring to their
work in support and service to the organization, its
purpose, and its customers.
28. Distribution of People Engagement
United States Worldwide
Creative Engagement
28 % 21 %
Active Engagement
Passive Engagement 41 %
54 %
Passive Disengagement
38 %
Active Disengagement 18 %
Sources: Gallup, Towers Watson
29. Distribution of People Engagement
United States Worldwide
Creative Engagement
28 % 21 %
Active Engagement
Passive Engagement 41 %
54 %
Passive Disengagement
38 %
Active Disengagement 18 %
Sources: Gallup, Towers Watson
40. Distribution of People Engagement
United States Worldwide
Creative Engagement
28 % 21 %
Active Engagement
Passive Engagement 41 %
54 %
Passive Disengagement
38 %
Active Disengagement 18 %
Sources: Gallup, Towers Watson
46. Distribution of People Engagement
United States Worldwide
Creative Engagement
28 % 21 %
Active Engagement
Passive Engagement 41 %
54 %
Passive Disengagement
38 %
Active Disengagement 18 %
Sources: Gallup, Towers Watson