Here at HubShout, we’re constantly adding and improving features to our already powerful dashboard. Recently, we’ve added a sales map that provides geo-location data for incoming leads, and we’ve also adapted our dashboard data to Google’s removal of important keyword information. We want to take this opportunity to hear from you! What would you like to see in upcoming releases? What features do you need most?

1. October 24, 2013
Tell Us What You Want

2. Agenda
• Pre-Webinar Survey
o
Feature Categories most requested
o
Feature Requests for each category
o
Service Requests
o
Live survey

3. You asked, we listened!
•
•
New feature requests in the forum all the time!
We’re constantly updating and improving
o Recent updates:

Adapting to recent Google algorithm changes

Home Tab

SEO Tab

Entrances

Keywords

Review pending client

and many more!

4. Survey
•
Feature Categories
o Administration
o Exporting
o Proposals & Tools
o Sales Tracking
o SEO
o Social Media
o Usability & Training
54.6
45.5
86.4
40.9
77.3
40.9
72.7
%
%
%
%
%
%
%

5. Proposals & Tools
Top Ranking feature requests
1.Ability to update deliverables (add/remove for custom work or work
done inhouse).
2.Proposal - make link shareable without user/pass login
3.Add onsite optimization review to web-grader
4.Add your own name to HS service plans
5.Ability to see proposal analytics (who viewed and when)
6.Select currency for proposals

6. SEO
Top Ranking feature requests
1.BuzzGraphic - Custom researched infographic and article with more
2x the number of facts in current infographics
2.Add Client Review/Web Team Publish option
3.Press Release - Upgrade a Press Release to Paid Wire Service
4.Add Cut Scores for SEO Plans based on value of keyword

7. Usability & Training
Top Ranking feature requests
1.Easily jump between campaigns via a dropdown
2.Option to click directly into client dashboard view
3.Allow communications from HubShout to be set at the user level
(newsletter, leads notification, etc…)
4.Add ability to copy/duplicate an email campaign
5.Localize the timezone for our portals
6.Opening tasks in new tabs/windows
7.End client campaign is the default campaign upon logging in

8. Administration
Top Ranking feature requests
1.Set email notification for each action (monthly report, lead
notification, monthly newsletter and social monitoring queue)
2.Remove plan references from the Support Ticket creation window
3.Create overview screen that summarizes all active campaigns
with quick links to campaign details and tasks
4.The option/ability to hide from a salesperson
5.Online Kick-off Questionnaire for SEO/PPC/Local
6.Change Support Tickets so they go to Reseller, not HubShout

9. Exporting
Top Ranking feature requests
1.Printable (PDF) Proposals and Research Reports
2.Higher resolution logo on Monthly Reports (some clients say their
logo is pixelated)
3.CSV Download of On Page Audits
4.Export lead emails from lists
5.PDF export for leads in the Sales Tab
6.Redesign non-defunct keyword alert email to be a daily or weekly
account summary email (traffic, phone calls, web leads, social
mentions, rankings)

10. Sales Tracking
Top Ranking feature requests
1.Add advanced filtering for phone calls and web leads by medium,
label, date, status
2.Include URL in email lead notifications
3.Send email notification for phone calls (at time of call)
4.Add ability to have phone calls transcribed and readable in
dashboard
5.Add a new table or screen for end users to show all active phone
numbers and ability to change “ring at” number

11. Social Media
Top Ranking feature requests
1.Add multiple social monitoring queues to Social Tab (currently one)
2.Add Facebook Analytics Data to Dashboard
3.Add Twitter Analytics to Dashboard
4.Add YouTube Analytics to Dashboard

12. Services
How likely would you be to subscribe to the following services
additions to your current plan?
Interested
Not Interested
No opinion
Reputation Monitoring and Management
90.9%
0%
9.1%
Competitive Link Analysis and Building
90.9%
4.5%
4.5%
Swarm Social Media Promotion
45.5%
9.1%
45.5%
Small Business Bundle
90.9%
0%
9.1%

13. Exit Survey
•
Of the feature requests mentioned today, the following feature
requests have the highest demand according to today’s live polls:
o Add onsite optimization review to web-grader
o Add multiple social monitoring queues to Social Tab (currently
one)
o Easily jump between campaigns via a dropdown
o Online Kick-off Questionnaire for SEO/PPC/Local
o Printable (PDF) Proposals and Research Reports
Please select the ONE feature that is most important to you!

14. Thank you!
Thank you for joining us and sharing your input!
We hope to see you at our next webinar on
Thursday, November 7th at 3 pm