Anuradha Gupta is seeking a challenging position in IT with an organization where she can enhance her skills. She has 3 years and 8 months of experience in pre-sales, predominantly in the telecom sector. This includes requirements gathering, business analysis, proposals, and implementation. She is proficient in communication, presentations, analytics, and team building/management. She has a PGDM in marketing and IT and a BCom in advertising, sales promotion, and sales management.
1. ANURADHA GUPTA
14, Empire House Mob: 07424684297
Clarence Street, Swindon Email: anuradhagupta1382@gmail.com
Wiltshire SN1 2JF
CAREER OBJECTIVE
Seeking a challenging position in an IT organization where I could enhance my skills and prove my strength and
quality of work aligned with companyâs goals and objectives
BRIEF OVERVIEW
ï An MBA graduate with 3years 8 months of experience Pre Sales pre-dominantly in Telecom sector
ï Exposure in end-to-end implementation of networking products, right from requirement gathering,
business Analysis, system study, gap and impact analysis, customer proposals & implementation
documents.
ï Pre-sales & Solution Designing
ï Hands on experience in preparation of RFPs & RFIs.
ï Experience in Sales Collateral Creation
ï Maintaining high quality of work and meeting SLAs even when the accuracy is well maintained.
ï Experience in Client Interaction, Relationship Management and Engagement
ï Proven ability to deliver high quality results in short-time frames, working in demanding and extremely
high pressure environments and actively contributed to the strategic decisions.
ï Effective communicator with excellent relationship building and interpersonal skills; possess a flexible
and oriented attitude with strong analytical, problem solving and organizational building abilities
PROFESSIONAL EXPERIENCE
Sify Technology Limited, Bangalore, India
Account Manager â Enterprise Division 5 Mayâ07 â 7th
Janâ11
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2. ï Undertaking Requirements Gathering and Analysis on business needs and problems identified by the
Sales and Marketing and other identified stakeholders.
ï Responsible for Account Management which includes Sales targets for penetration, deepening
relationships and driving cross sell opportunities.
ï Develop new accounts and/or expand existing accounts within an established geographic territory.
ï Ensuring minimum gap between the expectations of the end users and the final deliverable from
technical team.
ï Cover all the accounts assigned, build relationship with decision makers to open new opportunities.
ï Conduct ongoing performance review with client on SLA compliance.
ï Ensure timely collections from the set of assigned accounts and maintain a healthy business.
ï Handling customerâs specific requirements internally with various teams to ensure quality solution,
timely delivery, and top-class support leading to customer satisfaction.
ï Escalate customer issues, process anomalies and pain points in a timely manner to seniors.
SKILLS SET
ï Excellent Communication & Presentation skills.
ï Proficient in Analytical skills.
ï Team building and Team management.
ï Adopting different leadership styles for different situations.
ï Research Capabilities to perform various researches on internet and public databases.
IT PROFICIENCY
ï Operating System- Windows 95/98/2000/XP
ï Software Packages- MS Office 97/2000/2003/XP
ï 3 years Diploma from Tata InfoTech Ltd. ( 2001-2004)
PROJECTS UNDERTAKEN (SUMMER INTERSHIP)
ï 4 months Summer Internship on MRP in Supply Chain Alignment at Tata Motors from May-Aug 2006
o Contributed in the Automation of in-house material procurement using SAP (MM module)
ï 4 months Summer Internship on Public Relations at Steel Authority of India from May-Aug 2004
o Contributed in designing of several Advertisements and News Letters for the Press Release
EDUCATION DETAILS
ï¶ Balaji Institute of Telecom & Management ( BITM ) Pune Maharashtra
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3. Post Graduate Diploma in Management (PGDM). Specialization in Marketing (major) and IT (minor)
in the academic session 2005-07.
ï¶ Ranchi University â St Xavierâs College Ranchi Jharkhand
B.Com (Advertising, Sales Promotion & Sales Mgt) in the academic session 2001-2004.
PERSONAL DETAILS
âą Fatherâs Name N. K. Gupta
âą D.O.B 13th August 1982
âą Gender Female
âą Marital Status Married
âą Languages Known English and Hindi
âą References Based on Request
Declaration
I hereby declare that all the information given above is true and correct to the best of my knowledge.
Date: Anuradha Gupta
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