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Taming The Chaos
Howard Deskin & Anne Moss Rogers
February 6, 2014
Impression-Marketing.com
Who Are We?

Howard Deskin
CEO & Internet Marketing Manager

Anne Moss Rogers
Marketing & Creative Director

We Take a Disciplined
Approach to Creativity
Impression-Marketing.com
Why Digital Marketing?

“ B2B buyers are online, in
social channels, on YouTube,
going to events, and
evaluating options on mobile
devices. Understanding the
customer journey across
these touchpoints is
essential to the success of
any marketing program.

”

- Forrester Research

Impression-Marketing.com
Online & Offline Work Together
Outbound Marketing

Inbound Marketing

(Interruption Based)

(Permission Based)

•
•
•
•
•
•
•
•
•
•
•

•
•
•
•

Telemarketing
Trade Shows
Direct Mail
Email Blasts
(SPAM)
• Print Ads
• TV/Radio Spots
• Cold Calling

Impression-Marketing.com

Website
Content Marketing
Newsletters
Blogs
Social Media
Online Video
SEO
PPC
Word of Mouth
Networking
Public Relations
The Best of Old & New Approaches

Old strategies

New strategies

•
•
•
•

•
•
•
•
•

Cold Calling
Trade Shows
Print Ads
Billboards

+

Website
Mobile
Digital Advertising
Content Marketing
Social media
Impression-Marketing.com

=

MORE
LEADS
Manufacturing & Marketing
113 NJ Manufacturers

Top 25 NJ Manufacturers

In a recent study
conducted on 113
Manufacturers in NJ
The Top 25
Manufacturers in the
state were better engaged
in the use of social media
as a part of an
integrated/inbound
marketing plan.

Source: Grass Roots Marketing
B2B Marketing Survey

Impression-Marketing.com
Content Marketing

North American B2B
Manufacturing Content
Marketing Usage by
Tactic
Impression-Marketing.com
Content Marketing
B2B Manufacturers:

•

Video is the top Content Marketing
tactic.

• 54% Incorporate Blogs
• 80% Use E-Newsletters
• 60% Use Print Advertising

• 75% Use Social Media
• 31% Provide Mobile Content
- Content Marketing Institute Study

Impression-Marketing.com
B2B Buyers Know All About You!

The internet makes it simpler for customers to direct their own
buying cycle. No waiting for the next trade show, ad, or calls from
sales reps. Instead they’re able to get exactly the information they
want exactly when they want it.

Impression-Marketing.com
Content Marketing is the New SEO

Definition:
Content Marketing is any marketing
format that involves the creation and
sharing of media and publishing content
in order to acquire customers.
Information can be presented in a variety of formats, including blogs, news,
video, white papers, e-books, infographics, case studies, how-to guides,
question and answer articles, photos, etc.
Content marketing is focused not on selling, but on simply communicating
with customers and prospects. The idea is to inspire business and loyalty
from buyers by delivering consistent, ongoing valuable information.
- Content Marketing Institute Study

Impression-Marketing.com
Does B2B use Mobile?

Absolutely!
Impression-Marketing.com
Mobile is the New Desktop
In 2014, Mobile is Predicted to
Overtake Desktop Internet Usage

Impression-Marketing.com
Why Mobile Responsive?
• 10-25% of your website visitation
probably comes from a smartphone and
it will keep increasing.

•

Visitors will leave your site and go to
your competitors.

•

Google has indicated search results will
be penalized if you don’t have a mobile
friendly site

•

At least have a scaled-down version of
your desktop website

•

Utilize “browser-detection” and
“responsive design” to ensure the mobile
site displays appropriately

Impression-Marketing.com
Big Data – Do I Need It?

At a minimum you
should be
reviewing your
website analytics

Impression-Marketing.com
Digital Marketing Methods

Impression-Marketing.com
Define Your Target Market

•
•
•

Who are they?
Where are they?
What do they care about?

Impression-Marketing.com
Digital Strategy
Where to Begin?

Your Website is
the Core.
Impression-Marketing.com
Sample Digital Marketing
Game Plan
A Mobile Responsive Website

A Content Marketing
Plan

Social Media Integration

Email Marketing
Data & Analytics
Impression-Marketing.com
Website Basics
•

Prominently Display the Phone Number

•

Address

•

Call To Action

•

Newsletter Sign Up

•

Contact Form

•

Blog

•

Google Analytics

•

Social Media Icons

•

Featured Services or Product

Impression-Marketing.com
Why Email Marketing?

•

Has a wide & quick reach

•

Excels in Return-on-Investment

•

Improves brand awareness and
customer relations

•

Is measurable and easily modified

•

Is customizable by type of customer

80%
of B2B Manufacturers
send E-Newsletters
Impression-Marketing.com
Email Marketing – How To?

•

Keep it short & relevant

•

Good mix of text, images,
videos

•

Use an attention-grabbing
subject line

•

Tie in blogs & social media

•

Clearly state benefits

•

Send often, at 1x a month

•

Segment your address list

•

Use a good system! – Constant
Contact, Mail Chimp

Impression-Marketing.com
Social Media is Here To Stay

75%
of B2B Manufacturers
use Social Media
Social Media
•
•

Create videos to promote products &
post testimonials

•

Share news & updates on industry
events

•

Learn from online communities and
tailor content to target them

•

Promote your website content

•

Use targeted social buttons on your
website to encourage visitors to share
your content

•

“Manufacturers will capitalize
on their social media
investments by using it as a
collaborative tool. They'll make
sure the right experts solve
the appropriate problems,
they'll gather more business
intelligence, and they'll
connect their enterprise to
end-users for a whole new set
of ideas.”

Increase brand visibility

Engage with customers & potential
leads

- Top Trends in Manufacturing, 2013 Infosys

Impression-Marketing.com
Get Higher Rankings on Google
• New algorithms focus on speed
and precision
• Conversational Search
• People ask questions

Google updated
algorithms in 2013,
making content king &
social sharing queen.

• Your website needs high quality
content to rank with frequent
changes
• Fake spammy links to your site
may be hurting your SEO

Impression-Marketing.com
Google Ads Generate Leads

Google Pay Per Click Ads

Rank #2

For Lead Generation
Among B2B and B2C

Impression-Marketing.com
Measuring Traffic & Results

Google Analytics

Key Elements to Track:

Allows you to measure the
success & reach of your
marketing efforts

•

Unique visitor traffic

•

Bounce rates on pages

•

Keyword searches

•

Mobile phone traffic

•

Conversions

•

Site Speed

•

Time on site & pages

•

Paid search

•

Referrals

•

Email & Social

Impression-Marketing.com
Stalk us online at
Impression-Marketing.com

ImpressionMarketing

@impressionM

Impression-Marketing.com
Special Offer for Webinar Attendees!
Complementary Digital Marketing Consult & Website
Analysis
Free “website match” eNewsletter template when you
open a new Constant Contact Account

Impression-Marketing.com

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Virginia Manufacturer's Association Webinar. Taming the Chaos in Digital Marketing

  • 1. Taming The Chaos Howard Deskin & Anne Moss Rogers February 6, 2014 Impression-Marketing.com
  • 2. Who Are We? Howard Deskin CEO & Internet Marketing Manager Anne Moss Rogers Marketing & Creative Director We Take a Disciplined Approach to Creativity Impression-Marketing.com
  • 3. Why Digital Marketing? “ B2B buyers are online, in social channels, on YouTube, going to events, and evaluating options on mobile devices. Understanding the customer journey across these touchpoints is essential to the success of any marketing program. ” - Forrester Research Impression-Marketing.com
  • 4. Online & Offline Work Together Outbound Marketing Inbound Marketing (Interruption Based) (Permission Based) • • • • • • • • • • • • • • • Telemarketing Trade Shows Direct Mail Email Blasts (SPAM) • Print Ads • TV/Radio Spots • Cold Calling Impression-Marketing.com Website Content Marketing Newsletters Blogs Social Media Online Video SEO PPC Word of Mouth Networking Public Relations
  • 5. The Best of Old & New Approaches Old strategies New strategies • • • • • • • • • Cold Calling Trade Shows Print Ads Billboards + Website Mobile Digital Advertising Content Marketing Social media Impression-Marketing.com = MORE LEADS
  • 6. Manufacturing & Marketing 113 NJ Manufacturers Top 25 NJ Manufacturers In a recent study conducted on 113 Manufacturers in NJ The Top 25 Manufacturers in the state were better engaged in the use of social media as a part of an integrated/inbound marketing plan. Source: Grass Roots Marketing
  • 8. Content Marketing North American B2B Manufacturing Content Marketing Usage by Tactic Impression-Marketing.com
  • 9. Content Marketing B2B Manufacturers: • Video is the top Content Marketing tactic. • 54% Incorporate Blogs • 80% Use E-Newsletters • 60% Use Print Advertising • 75% Use Social Media • 31% Provide Mobile Content - Content Marketing Institute Study Impression-Marketing.com
  • 10. B2B Buyers Know All About You! The internet makes it simpler for customers to direct their own buying cycle. No waiting for the next trade show, ad, or calls from sales reps. Instead they’re able to get exactly the information they want exactly when they want it. Impression-Marketing.com
  • 11. Content Marketing is the New SEO Definition: Content Marketing is any marketing format that involves the creation and sharing of media and publishing content in order to acquire customers. Information can be presented in a variety of formats, including blogs, news, video, white papers, e-books, infographics, case studies, how-to guides, question and answer articles, photos, etc. Content marketing is focused not on selling, but on simply communicating with customers and prospects. The idea is to inspire business and loyalty from buyers by delivering consistent, ongoing valuable information. - Content Marketing Institute Study Impression-Marketing.com
  • 12. Does B2B use Mobile? Absolutely! Impression-Marketing.com
  • 13. Mobile is the New Desktop In 2014, Mobile is Predicted to Overtake Desktop Internet Usage Impression-Marketing.com
  • 14. Why Mobile Responsive? • 10-25% of your website visitation probably comes from a smartphone and it will keep increasing. • Visitors will leave your site and go to your competitors. • Google has indicated search results will be penalized if you don’t have a mobile friendly site • At least have a scaled-down version of your desktop website • Utilize “browser-detection” and “responsive design” to ensure the mobile site displays appropriately Impression-Marketing.com
  • 15. Big Data – Do I Need It? At a minimum you should be reviewing your website analytics Impression-Marketing.com
  • 17. Define Your Target Market • • • Who are they? Where are they? What do they care about? Impression-Marketing.com
  • 18. Digital Strategy Where to Begin? Your Website is the Core. Impression-Marketing.com
  • 19. Sample Digital Marketing Game Plan A Mobile Responsive Website A Content Marketing Plan Social Media Integration Email Marketing Data & Analytics Impression-Marketing.com
  • 20. Website Basics • Prominently Display the Phone Number • Address • Call To Action • Newsletter Sign Up • Contact Form • Blog • Google Analytics • Social Media Icons • Featured Services or Product Impression-Marketing.com
  • 21. Why Email Marketing? • Has a wide & quick reach • Excels in Return-on-Investment • Improves brand awareness and customer relations • Is measurable and easily modified • Is customizable by type of customer 80% of B2B Manufacturers send E-Newsletters Impression-Marketing.com
  • 22. Email Marketing – How To? • Keep it short & relevant • Good mix of text, images, videos • Use an attention-grabbing subject line • Tie in blogs & social media • Clearly state benefits • Send often, at 1x a month • Segment your address list • Use a good system! – Constant Contact, Mail Chimp Impression-Marketing.com
  • 23. Social Media is Here To Stay 75% of B2B Manufacturers use Social Media
  • 24. Social Media • • Create videos to promote products & post testimonials • Share news & updates on industry events • Learn from online communities and tailor content to target them • Promote your website content • Use targeted social buttons on your website to encourage visitors to share your content • “Manufacturers will capitalize on their social media investments by using it as a collaborative tool. They'll make sure the right experts solve the appropriate problems, they'll gather more business intelligence, and they'll connect their enterprise to end-users for a whole new set of ideas.” Increase brand visibility Engage with customers & potential leads - Top Trends in Manufacturing, 2013 Infosys Impression-Marketing.com
  • 25. Get Higher Rankings on Google • New algorithms focus on speed and precision • Conversational Search • People ask questions Google updated algorithms in 2013, making content king & social sharing queen. • Your website needs high quality content to rank with frequent changes • Fake spammy links to your site may be hurting your SEO Impression-Marketing.com
  • 26. Google Ads Generate Leads Google Pay Per Click Ads Rank #2 For Lead Generation Among B2B and B2C Impression-Marketing.com
  • 27. Measuring Traffic & Results Google Analytics Key Elements to Track: Allows you to measure the success & reach of your marketing efforts • Unique visitor traffic • Bounce rates on pages • Keyword searches • Mobile phone traffic • Conversions • Site Speed • Time on site & pages • Paid search • Referrals • Email & Social Impression-Marketing.com
  • 28. Stalk us online at Impression-Marketing.com ImpressionMarketing @impressionM Impression-Marketing.com
  • 29. Special Offer for Webinar Attendees! Complementary Digital Marketing Consult & Website Analysis Free “website match” eNewsletter template when you open a new Constant Contact Account Impression-Marketing.com