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Social Media Strategy
For Social Organizations




Andy Huston
@hust0058
andy@nicindy.org
Director of Member Services
North-American Interfraternity Conference
@nicfraternity @fraternityinfo
Not Shiny New Toys

Powerful Business
  Applications
From: Jess3.com
From: FastCompany
Social Media Planning
1.   Listen
2.   Learn
3.   Strategy
4.   Tools
5.   Measure
Social Media
  Is Work
Content Is King!
   80:20
You Don’t Control Content

       You Never Did
5 Steps
Rules for Tools
•   Listen
•   Content is King
•   Find Contacts
•   Engage
•   Involve

          “Experiment personally,
           apply professionally”
Social Organization
          Growth Opportunities
•   Blogs
•   Facebook
•   Twitter
•   Location-Based
•   Measurement (ROI)
Oh My Blog
Blogs are Social Media


     Really.
Getting Started
•   WordPress
•   Blogger
•   Posterous
•   Tumblr
•   Custom Options
1.    Define Scope, Niche Topic
2.    Tailor to Target Audiences
3.    Bloggers (Personal, Conversational)
4.    Comment Policy
5.    Schedule (Calendar)
6.    Simplicity (Less is more)
7.    Keyword Rich
8.    Tags and Search
9.    Social Media Sharing
10.   Compelling Headlines
11.   Include Pictures
12.   Vlog (Video) with Transcript
13.   Subscribers (RSS or Email)
14.   Blogroll (Linked to Similar Subjects)
Facebook
Twitter
The New Twitter
140 Characters :: 120
    (at) Replies
    Retweet (2x)
     Mentions
     Hashtags
  Direct Messages
        Lists
       Follow
     Followers
      Privacy
  Trending Topics
Applications
YouTube
Millennials Are
Heavy Viewers Of Online Video



    85%    watch online video
            monthly
        Vs. 67% of all internet
                users


         Vs. 51% of adults 45 to 64




                               Source: eMarketer, 2010
Check In
What is   ?
Your User Profile Page
Why Check In
•Become Mayor of the Venue
(Most Check Ins over last 60 days – profile pic
required)

•Earn Badges

•Earn Points

•Save Money with Specials
Badges
Campus Badges
The Case for Social
           Organizations
•   Tips, Add Value
•   Offer Specials
•   Marketing Integration
•   Word of Mouth Promotion
•   Build Brand Ambassadors (Insights)
Insights
Specials

Scotty’s Brewhouse




             Houlihan’s Indianapolis



                              Granite City Brewery




                                               King David’s Dogs
Pictures
• Flickr
• Picasa
• Instagram

      Instantaneous 1000 Words
My Indiana State Fair Pic:
2300 views in less than 12 hours on twitter
                                  Yes, it was delicious.
Measure Impact
Google Alerts
SocialMention.com
Search.Twitter.com

Influence
Klout
TweetReach

Tracking
Bit.Ly
Goo.Gl
Klout Measures Influence


   INFLUENCE IS NOT:      INFLUENCE IS ABOUT:
   Follower Counts        Call to Action
   Number of Tweets       Responses
   Number of Posts        Likes
                          Comments
                          Retweets
                          Sharing
                          Click Rates
                          Views



               An algorithm of:
True Reach, Amplification, Network = Score (0-100)
You Don’t Have A Choice
   On Whether Or Not
  To DO Social Media;
     The Choice Is
  How Well You DO It.


                      Erik Qualman
               Author, Socialnomics
Andy Huston
@hust0058
andy@nicindy.org
Director of Member Services
North-American Interfraternity Conference
@nicfraternity @fraternityinfo

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Social Media Strategy For Social Organizations