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How to Generate Leads in Today’s Complex
                   World...
          A New Marketing Mindset

                    Andrew Wilks




www.Marketing2Profit.com
Welcome!
• Who am I?
• Why aren’t we talking about existing
  customers?




www.Marketing2Profit.com
So why do we need new clients?


• New companies
• New sectors
• To avoid going backwards

  Is it getting harder?


www.Marketing2Profit.com
Why is it getting harder
          to generate leads?
•   More competition
•   We’re too busy
•   ‘Opt-out’ mechanisms
•   More media options
•   Web 2.0
•   Marketing overload


www.Marketing2Profit.com
So what can you do about it?
Some general principles...

1.   Features       Benefits   Issues




www.Marketing2Profit.com
www.Marketing2Profit.com
So what can you do about it?
Some general principles...
1.   Features         Benefits             Issues
2.   You should not ignore online opportunities
3.   We’re in the TV age – Audio visual content is key
4.   Add value to create visibility and credibility




www.Marketing2Profit.com
7 Methods you may not be using
... Or not using to their full potential

Some may seem daunting...

But have a go...you’ll be surprised!




www.Marketing2Profit.com
1. How to Have Prospects Coming
     to You as the Expert(s)
In B2B, people buy from people they know
and trust...

     We’re in the information age, where
       knowledge = power & success




www.Marketing2Profit.com
1. (cont.)


Add value...
• Newsletters – but ONLY if you add real value
• Blogs, articles
• Be more creative! Here are some examples...
   o Separate information website and White Paper/ Seminar CD




www.Marketing2Profit.com
www.Marketing2Profit.com
www.Marketing2Profit.com
1. (cont.)


Add value...
• Newsletters – but ONLY if you add real value
• Blogs, articles
• Be more creative! Here’s some examples...
   o   Separate information website and White Paper/ Seminar CD
   o   Write a book
   o   Make a CD
   o   “How to” video on YouTube and your website




www.Marketing2Profit.com
1. How to have Prospects Coming
      to You as the Expert(s)
                    Resources
           Writers:   www.elance.com

        ISBNs:      www.nielsenbook.co.uk

       Book printer:       www.think-ink.co.uk




www.Marketing2Profit.com
1. How to have Prospects Coming
      to You as the Expert(s)



                  Any questions?




www.Marketing2Profit.com
2. Generating Leads from Your
                Website
• How many leads does your website
  generate?
• Visitor statistics
• KPIs – Visitors & Leads

• Make lead generation an objective



www.Marketing2Profit.com
3 Steps for Website
             Lead Generation
1. Get seen when someone searches
2. Drive people to your site
3. Convert visitors into prospects




www.Marketing2Profit.com
How to get your site seen
• Google Adwords




www.Marketing2Profit.com
How to get your site seen (2)
•   Google Natural Listings
    – 3 steps to get on page 1of Google
      1. Keyword research (Use Google Adwords
         Keyword tool)
      2. Follow basic SEO techniques
         (www.monkeydesignhouse.com)
      3. Submit site to Google and create inbound links
         (www.google.com/webmasters/)



www.Marketing2Profit.com
4 steps to convert visitors to leads
1. Be customer focused
2. Have a ‘call to action’ on every page
3. Offer useful info, in return for contact
   details
   –   Newsletter
   –   Brochure or catalogue
   –   “How to” Guides
   –   Articles / White Papers
   –   Downloads/CDs / DVDs



www.Marketing2Profit.com
4 steps to convert visitors to leads

4.   Use audio & Video to get attention and ‘face to face’ time




                 "Vopres.com Website"




www.Marketing2Profit.com
2. Generating leads from your website

                    Resources
Web designers ...
Simon Cross www.consult-x.com
Alec Butler www.tonicfusion.co.uk
Phil Mason www.hypestudios.co.uk

Google Adwords Specialist ...
June Cory   www.mymustard.co.uk



www.Marketing2Profit.com
2. Generating leads from your website




                 Any questions?




www.Marketing2Profit.com
3.       Play to Win

          Do you know Clinton Swaine
             or Frontier Trainings?

His philosophy is that we retain better what we
             learn through games...




www.Marketing2Profit.com
Let’s have some fun!
• Pair up with someone (NO 3s allowed)
• Decide who will be ‘A’ (for Amazing) &
  who will be ‘B’ (for Brilliant)
• ‘A’s pull out largest £Note you’ve got, &
  give it to ‘B’s
• ‘B’s put the money somewhere out of sight
• ‘A’s, please leave the room

www.Marketing2Profit.com
All ‘A’s please leave the room!




www.Marketing2Profit.com
‘B’s Briefing
•   ‘A’s MUST ASK 6 Times for their money
•   Ignore non-business requests
•   Say ‘No’ to the first 5 requests
•   Say ‘Yes’ on 6th Request, hand over the
    money & be silent ...for the sake of
    everyone else



www.Marketing2Profit.com
Rules for ‘A’s
• Do NOT touch your partner
• Do NOT touch your partner’s stuff
• You cannot ask anyone else to touch your
  partner or their stuff
• You have 5 minutes to get your money
  back



www.Marketing2Profit.com
What are the lessons?
•   Do we get what we want first time?
•   Does getting angry/sulky help?
•   Is begging a good idea?
•   Don’t take rejection personally
•   It takes 5-7 points of contact to close a
    sale



www.Marketing2Profit.com
What will you take away?
               Stay focused!
             Persistence pays!
              Keep it simple!
   Ask 6 times for exactly what you want!

             For more info visit
   www.frontiertrainings.com/playtowin/uk
           (Leaflets at the back)
www.Marketing2Profit.com
4. 6 Tips for Networking Success




www.Marketing2Profit.com
4. 6 Tips for Networking Success
1. Hone your ‘elevator pitches’

•    Have different lengths
       •   One liner
       •   One minute
•    Summarise how clients benefit




www.Marketing2Profit.com
Networking Success
2. “How’s business?”

•   What shouldn’t you say?
•   Be positive & follow up with a story
    –   Memorable & ‘pass-on-able’
    –   Real & relevant
    –   Short & showing how you help



www.Marketing2Profit.com
Networking for Success
3. Go to different groups / events

•   Keep it fresh
•   Meet new people
•   Broaden your network




www.Marketing2Profit.com
Networking for Success
4. Follow up
•   Send them
      •   An email
      •   Some useful information
      •   A LinkedIn invite
•   Add to your database
•   Meet for a 1:1



www.Marketing2Profit.com
Networking for Success
5.   Who to talk to?
•    Those on their own
•    Pairs not engaged!
•    Don’t get stuck...introduce them to others




www.Marketing2Profit.com
Networking for Success
6. Be specific

•   Be clear about the type of client you want
•   Be bizarrely specific about who you want
    to meet
•   Let’s test this out!



www.Marketing2Profit.com
4. Networking for Success
             Some useful resources

       Book: “...and death came third!”
       By Andy Lopata & Peter Roper
         Trainer/Speaker: Rob Brown
             www.rob-brown.com


www.Marketing2Profit.com
4. Networking for Success



               Any questions?




www.Marketing2Profit.com
Resources to grow your business
•   5-Step Profit Formula
•   Templates, case studies and ideas
•   30 hours of inspirational video
•   52 Book summaries


     30-Day TEST DRIVE for £2.95

www.Marketing2Profit.com
Let’s take a break!



   10 minutes of networking opportunity...

            Speak to someone new!




www.Marketing2Profit.com
5.    Using Social Media




www.Marketing2Profit.com
LinkedIn
•   Business not ‘social’
•   Online networking
•   3m+ users in the UK...60m+ worldwide
•   Growing fast...95K NEW users per month
•   Average user = 41yrs old, with 15 years
    experience



www.Marketing2Profit.com
LinkedIn – How it works
       Your network consists of 3 Tiers


                           1st
                       You       2nd
                                  3rd




www.Marketing2Profit.com
Why use LinkedIn?
• Research your prospects
• Find additional networking opportunities
• Raise your profile
• Demonstrate your capabilities
• Reassure potential clients
• Identify and make contact with new
  prospects
• Create back links to your website

www.Marketing2Profit.com
5 Steps to Generate Leads
1. Build your profile
   •   Picture
   •   Headline (both lines – what you do/how
       people benefit)
   •   Link with Twitter
   •   Use the Apps to add Powerpoint and Video




www.Marketing2Profit.com
Mark Williams LinkedIn Page




www.Marketing2Profit.com
5 Steps to Generate Leads
2. Get connected
      •   As many as possible
      •   Use the tools to start with your existing contacts
      •   Add as you go along (eg after networking)
      •   Use Outlook tool




www.Marketing2Profit.com
5 Steps to Generate Leads
3. Join Groups
   •   Post news items
   •   Send & respond to discussion topics




www.Marketing2Profit.com
5 Steps to Generate Leads
4. Recommendations

5. Search for individuals & companies
   •   By name
   •   By keywords




www.Marketing2Profit.com
Social Media Resources
• My notes on “5 Simple Steps for Lead
  Generation using LinkedIn” (email me)
• Join Netlinked to combine face-to-face and
  online networking + LinkedIn training
• Mark Williams (Workshops)
     • Social Media Expert: Adam Gray
               www.grayuk.com
• Social Media Monitoring:
  www.radian6.com
www.Marketing2Profit.com
LinkedIn/Social Media



               Any questions?




www.Marketing2Profit.com
6. Prospect Research
• Why?
   – To identify killer headlines and email subjects
   – To discover great USPs
   – To establish your prospect’s ‘hot buttons’
   – To generate leads




www.Marketing2Profit.com
Prospect Research
• What do you ask?
   – Likes/dislikes with current providers
   – Frustrations with the sector
   – Current challenges
   – Concerns when choosing
   – What’s important




www.Marketing2Profit.com
Prospect Research
• How?
   – Letter
   – Phone (You or someone else)
   – Email
   – Online




www.Marketing2Profit.com
Prospect Research
• Response incentives (Cost of leads)
   – None
   – Prize draw
   – Vouchers/Donation to charity
   – Something of value/use to them
   – Experience what you do




www.Marketing2Profit.com
Prospect Research
Some examples...
• Caterer...bowl of fruit (hand delivered)
• Laboratory... (half a day’s free use)
• Consultancy... Free report/audit




www.Marketing2Profit.com
Prospect Research
                Online Resources

• Surveymonkey.com
• Questionpro.com
• Constantcontact.com




www.Marketing2Profit.com
7. Telemarketing & ‘..inars’
• Telemarketing = conversations
   – Ideal for higher value transactions
   – Cost = £100 - £150 per appointment
   – Have a compelling call to action/hook
   – Don’t wait months for an appointment –
     3 days is enough
   – Take care...Shop around
   – Try PDT www.pdtlimited.co.uk

www.Marketing2Profit.com
7. Telemarketing
Examples:

• Employee research co.
• Legacy conversion software
• E-Learning content development




www.Marketing2Profit.com
Seminars
•   Great way to get key prospects
•   Provide useful information on ‘hot’ topics
•   Make content compelling when promoting
•   Share with another company
•   Have something they can buy at the end




www.Marketing2Profit.com
Webinars & Teleseminars
• Webinars let people watch and listen at
  the same time
• Teleseminars let people hear the speaker
  and ask questions (usually at the end)
• Both let you add value and demonstrate
  your expertise
• Have a call to action (eg. free audit)


www.Marketing2Profit.com
7. Telemarketing & ‘..inars’
                     Resources
• How to run Seminars – markanastasi.com
• How to run Teleseminars – clientmagnets.com
• Teleseminar hosts – powwownow.com
                - conferencegenie.co.uk
• Web/Tele seminar host – gotomeeting.com/uk




www.Marketing2Profit.com
7. Telemarketing & ‘..inars’



               Any questions?




www.Marketing2Profit.com
Resources to grow your business
•   5-Step Profit Formula
•   Templates, case studies and ideas
•   30 hours of inspirational video
•   52 Book summaries


     30-Day TEST DRIVE for £2.95

www.Marketing2Profit.com
Need Help with Your Marketing?

For those looking for practical help to build a
        cost-effective process for lead
                 generation...
        Call 01727 370077 or email
         andrew@parkerwilks.co.uk
           www.parkerwilks.co.uk


www.Marketing2Profit.com
Thank you!

               • Feedback forms
              • Video testimonials
            • Pictons announcement




www.Marketing2Profit.com
Stay and network!




www.Marketing2Profit.com
3 Secrets for Generating more
    Business from Existing Clients

• Regular communication
• Strategies for increasing average
  transaction value and frequency of
  purchase
• Taking steps to “Wow” customers



www.Marketing2Profit.com

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Andrew Wilks Lead Generation Seminar Slides

  • 1. How to Generate Leads in Today’s Complex World... A New Marketing Mindset Andrew Wilks www.Marketing2Profit.com
  • 2. Welcome! • Who am I? • Why aren’t we talking about existing customers? www.Marketing2Profit.com
  • 3. So why do we need new clients? • New companies • New sectors • To avoid going backwards Is it getting harder? www.Marketing2Profit.com
  • 4. Why is it getting harder to generate leads? • More competition • We’re too busy • ‘Opt-out’ mechanisms • More media options • Web 2.0 • Marketing overload www.Marketing2Profit.com
  • 5. So what can you do about it? Some general principles... 1. Features Benefits Issues www.Marketing2Profit.com
  • 7. So what can you do about it? Some general principles... 1. Features Benefits Issues 2. You should not ignore online opportunities 3. We’re in the TV age – Audio visual content is key 4. Add value to create visibility and credibility www.Marketing2Profit.com
  • 8. 7 Methods you may not be using ... Or not using to their full potential Some may seem daunting... But have a go...you’ll be surprised! www.Marketing2Profit.com
  • 9. 1. How to Have Prospects Coming to You as the Expert(s) In B2B, people buy from people they know and trust... We’re in the information age, where knowledge = power & success www.Marketing2Profit.com
  • 10. 1. (cont.) Add value... • Newsletters – but ONLY if you add real value • Blogs, articles • Be more creative! Here are some examples... o Separate information website and White Paper/ Seminar CD www.Marketing2Profit.com
  • 13. 1. (cont.) Add value... • Newsletters – but ONLY if you add real value • Blogs, articles • Be more creative! Here’s some examples... o Separate information website and White Paper/ Seminar CD o Write a book o Make a CD o “How to” video on YouTube and your website www.Marketing2Profit.com
  • 14. 1. How to have Prospects Coming to You as the Expert(s) Resources Writers: www.elance.com ISBNs: www.nielsenbook.co.uk Book printer: www.think-ink.co.uk www.Marketing2Profit.com
  • 15. 1. How to have Prospects Coming to You as the Expert(s) Any questions? www.Marketing2Profit.com
  • 16. 2. Generating Leads from Your Website • How many leads does your website generate? • Visitor statistics • KPIs – Visitors & Leads • Make lead generation an objective www.Marketing2Profit.com
  • 17. 3 Steps for Website Lead Generation 1. Get seen when someone searches 2. Drive people to your site 3. Convert visitors into prospects www.Marketing2Profit.com
  • 18. How to get your site seen • Google Adwords www.Marketing2Profit.com
  • 19. How to get your site seen (2) • Google Natural Listings – 3 steps to get on page 1of Google 1. Keyword research (Use Google Adwords Keyword tool) 2. Follow basic SEO techniques (www.monkeydesignhouse.com) 3. Submit site to Google and create inbound links (www.google.com/webmasters/) www.Marketing2Profit.com
  • 20. 4 steps to convert visitors to leads 1. Be customer focused 2. Have a ‘call to action’ on every page 3. Offer useful info, in return for contact details – Newsletter – Brochure or catalogue – “How to” Guides – Articles / White Papers – Downloads/CDs / DVDs www.Marketing2Profit.com
  • 21. 4 steps to convert visitors to leads 4. Use audio & Video to get attention and ‘face to face’ time "Vopres.com Website" www.Marketing2Profit.com
  • 22. 2. Generating leads from your website Resources Web designers ... Simon Cross www.consult-x.com Alec Butler www.tonicfusion.co.uk Phil Mason www.hypestudios.co.uk Google Adwords Specialist ... June Cory www.mymustard.co.uk www.Marketing2Profit.com
  • 23. 2. Generating leads from your website Any questions? www.Marketing2Profit.com
  • 24. 3. Play to Win Do you know Clinton Swaine or Frontier Trainings? His philosophy is that we retain better what we learn through games... www.Marketing2Profit.com
  • 25. Let’s have some fun! • Pair up with someone (NO 3s allowed) • Decide who will be ‘A’ (for Amazing) & who will be ‘B’ (for Brilliant) • ‘A’s pull out largest £Note you’ve got, & give it to ‘B’s • ‘B’s put the money somewhere out of sight • ‘A’s, please leave the room www.Marketing2Profit.com
  • 26. All ‘A’s please leave the room! www.Marketing2Profit.com
  • 27. ‘B’s Briefing • ‘A’s MUST ASK 6 Times for their money • Ignore non-business requests • Say ‘No’ to the first 5 requests • Say ‘Yes’ on 6th Request, hand over the money & be silent ...for the sake of everyone else www.Marketing2Profit.com
  • 28. Rules for ‘A’s • Do NOT touch your partner • Do NOT touch your partner’s stuff • You cannot ask anyone else to touch your partner or their stuff • You have 5 minutes to get your money back www.Marketing2Profit.com
  • 29. What are the lessons? • Do we get what we want first time? • Does getting angry/sulky help? • Is begging a good idea? • Don’t take rejection personally • It takes 5-7 points of contact to close a sale www.Marketing2Profit.com
  • 30. What will you take away? Stay focused! Persistence pays! Keep it simple! Ask 6 times for exactly what you want! For more info visit www.frontiertrainings.com/playtowin/uk (Leaflets at the back) www.Marketing2Profit.com
  • 31. 4. 6 Tips for Networking Success www.Marketing2Profit.com
  • 32. 4. 6 Tips for Networking Success 1. Hone your ‘elevator pitches’ • Have different lengths • One liner • One minute • Summarise how clients benefit www.Marketing2Profit.com
  • 33. Networking Success 2. “How’s business?” • What shouldn’t you say? • Be positive & follow up with a story – Memorable & ‘pass-on-able’ – Real & relevant – Short & showing how you help www.Marketing2Profit.com
  • 34. Networking for Success 3. Go to different groups / events • Keep it fresh • Meet new people • Broaden your network www.Marketing2Profit.com
  • 35. Networking for Success 4. Follow up • Send them • An email • Some useful information • A LinkedIn invite • Add to your database • Meet for a 1:1 www.Marketing2Profit.com
  • 36. Networking for Success 5. Who to talk to? • Those on their own • Pairs not engaged! • Don’t get stuck...introduce them to others www.Marketing2Profit.com
  • 37. Networking for Success 6. Be specific • Be clear about the type of client you want • Be bizarrely specific about who you want to meet • Let’s test this out! www.Marketing2Profit.com
  • 38. 4. Networking for Success Some useful resources Book: “...and death came third!” By Andy Lopata & Peter Roper Trainer/Speaker: Rob Brown www.rob-brown.com www.Marketing2Profit.com
  • 39. 4. Networking for Success Any questions? www.Marketing2Profit.com
  • 40. Resources to grow your business • 5-Step Profit Formula • Templates, case studies and ideas • 30 hours of inspirational video • 52 Book summaries 30-Day TEST DRIVE for £2.95 www.Marketing2Profit.com
  • 41. Let’s take a break! 10 minutes of networking opportunity... Speak to someone new! www.Marketing2Profit.com
  • 42. 5. Using Social Media www.Marketing2Profit.com
  • 43. LinkedIn • Business not ‘social’ • Online networking • 3m+ users in the UK...60m+ worldwide • Growing fast...95K NEW users per month • Average user = 41yrs old, with 15 years experience www.Marketing2Profit.com
  • 44. LinkedIn – How it works Your network consists of 3 Tiers 1st You 2nd 3rd www.Marketing2Profit.com
  • 45. Why use LinkedIn? • Research your prospects • Find additional networking opportunities • Raise your profile • Demonstrate your capabilities • Reassure potential clients • Identify and make contact with new prospects • Create back links to your website www.Marketing2Profit.com
  • 46. 5 Steps to Generate Leads 1. Build your profile • Picture • Headline (both lines – what you do/how people benefit) • Link with Twitter • Use the Apps to add Powerpoint and Video www.Marketing2Profit.com
  • 47. Mark Williams LinkedIn Page www.Marketing2Profit.com
  • 48. 5 Steps to Generate Leads 2. Get connected • As many as possible • Use the tools to start with your existing contacts • Add as you go along (eg after networking) • Use Outlook tool www.Marketing2Profit.com
  • 49. 5 Steps to Generate Leads 3. Join Groups • Post news items • Send & respond to discussion topics www.Marketing2Profit.com
  • 50. 5 Steps to Generate Leads 4. Recommendations 5. Search for individuals & companies • By name • By keywords www.Marketing2Profit.com
  • 51. Social Media Resources • My notes on “5 Simple Steps for Lead Generation using LinkedIn” (email me) • Join Netlinked to combine face-to-face and online networking + LinkedIn training • Mark Williams (Workshops) • Social Media Expert: Adam Gray www.grayuk.com • Social Media Monitoring: www.radian6.com www.Marketing2Profit.com
  • 52. LinkedIn/Social Media Any questions? www.Marketing2Profit.com
  • 53. 6. Prospect Research • Why? – To identify killer headlines and email subjects – To discover great USPs – To establish your prospect’s ‘hot buttons’ – To generate leads www.Marketing2Profit.com
  • 54. Prospect Research • What do you ask? – Likes/dislikes with current providers – Frustrations with the sector – Current challenges – Concerns when choosing – What’s important www.Marketing2Profit.com
  • 55. Prospect Research • How? – Letter – Phone (You or someone else) – Email – Online www.Marketing2Profit.com
  • 56. Prospect Research • Response incentives (Cost of leads) – None – Prize draw – Vouchers/Donation to charity – Something of value/use to them – Experience what you do www.Marketing2Profit.com
  • 57. Prospect Research Some examples... • Caterer...bowl of fruit (hand delivered) • Laboratory... (half a day’s free use) • Consultancy... Free report/audit www.Marketing2Profit.com
  • 58. Prospect Research Online Resources • Surveymonkey.com • Questionpro.com • Constantcontact.com www.Marketing2Profit.com
  • 59. 7. Telemarketing & ‘..inars’ • Telemarketing = conversations – Ideal for higher value transactions – Cost = £100 - £150 per appointment – Have a compelling call to action/hook – Don’t wait months for an appointment – 3 days is enough – Take care...Shop around – Try PDT www.pdtlimited.co.uk www.Marketing2Profit.com
  • 60. 7. Telemarketing Examples: • Employee research co. • Legacy conversion software • E-Learning content development www.Marketing2Profit.com
  • 61. Seminars • Great way to get key prospects • Provide useful information on ‘hot’ topics • Make content compelling when promoting • Share with another company • Have something they can buy at the end www.Marketing2Profit.com
  • 62. Webinars & Teleseminars • Webinars let people watch and listen at the same time • Teleseminars let people hear the speaker and ask questions (usually at the end) • Both let you add value and demonstrate your expertise • Have a call to action (eg. free audit) www.Marketing2Profit.com
  • 63. 7. Telemarketing & ‘..inars’ Resources • How to run Seminars – markanastasi.com • How to run Teleseminars – clientmagnets.com • Teleseminar hosts – powwownow.com - conferencegenie.co.uk • Web/Tele seminar host – gotomeeting.com/uk www.Marketing2Profit.com
  • 64. 7. Telemarketing & ‘..inars’ Any questions? www.Marketing2Profit.com
  • 65. Resources to grow your business • 5-Step Profit Formula • Templates, case studies and ideas • 30 hours of inspirational video • 52 Book summaries 30-Day TEST DRIVE for £2.95 www.Marketing2Profit.com
  • 66. Need Help with Your Marketing? For those looking for practical help to build a cost-effective process for lead generation... Call 01727 370077 or email andrew@parkerwilks.co.uk www.parkerwilks.co.uk www.Marketing2Profit.com
  • 67. Thank you! • Feedback forms • Video testimonials • Pictons announcement www.Marketing2Profit.com
  • 69. 3 Secrets for Generating more Business from Existing Clients • Regular communication • Strategies for increasing average transaction value and frequency of purchase • Taking steps to “Wow” customers www.Marketing2Profit.com