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Big Personal Data
Challenges	
  &	
  opportuni1es	
  for	
  agencies	
  and	
  clients	
  
Andrew	
  Gregoris:	
  Senior	
  Strategist	
  	
  
What is big data? The Three V’s




                                  Volume	
  




                    Variety	
                  Velocity	
  
What is Big Data? Volume


•        Every day, we create 2.5 quintillion bytes of data — so much that 90% of the
         data in the world today has been created in the last two years alone.

Figure	
  1:	
  Global	
  growth	
  of	
  digital	
  storage	
  capacity	
  1986-­‐2021	
  




                                                                                                                               Source	
  Hilbert	
  &	
  Lopez	
  Policy	
  Exchange	
  2011	
  




                                                        By	
  2020	
  112	
  ZeNabytes	
  of	
  data	
  (75%	
  growth	
  rate)	
  
                                                        	
  
What is Big Data? Variety




      Structured data           Unstructured data

 MASTER DATA (CUSTOMER,
 PRODUCT, SUPPLIER,          TEXT,
 LOCATION),                  SENSOR DATA,
 ANALYTICAL DATA THAT        AUDIO, VIDEO,
 RESIDE IN DATA WAREHOUSES   CLICK STREAMS,
 /DATA MARTS                 LOG FILES
What is Big Data? Velocity


•    The challenge of velocity is the need to handle the speed with which new data
     is created and existing data is modified. New and modified data often must be
     available immediately upon creation for searching and analytics.



      –  Real-time text and metadata analysis



      –  Field-level updates to existing data, including user tags



      –  Real-time activity streams delivered in context to users and client applications



      –  Immediate incorporation of user activity data and feedback for use by the system
Big data: Mobile at its heart


                                           7,000	
  x	
  bigger	
  




                    (Mobile	
  data)	
                                  (Social	
  media	
  data)	
  

          600bn	
  transac1on	
  per	
  day	
                         86m	
  tweets	
  per	
  day	
  


                                                                          Source:	
  	
  US	
  data:	
  Jeff	
  Jonas,	
  Chief	
  Scien8st:	
  IBM	
  En8ty	
  Analy8cs	
  Group	
  
What is Big Data? A new type of ‘capital’…




         Big Data is actually a new epoch of human productivity
         	
  
Big Data: Big Opportunities



                                                            $1.8bn	
  	
     60%	
  	
  
                         Geo-­‐loca1on	
  adver1sing	
  by	
  2015***	
      Increase	
  in	
  net	
  margins	
  for	
  retail*	
  
                                                                             	
  




Source:	
  
•  McKinsey	
  Global	
  Ins1tute	
  analysis	
  2012	
  
•  mobileSQUARED	
  Research	
  2011	
  
•  ***ABI	
  Research	
  	
  
Big Data challenges: Privacy



                               Who is in control?
                           “The right to be forgotten”
       Private companies must allow users to delete all the data held about them.

                          “Opt-in consent mandatory”
           Marketing data must be explicitly sought and not via implicit opt-in

                                                                     EU	
  Data	
  Direc1ve	
  2012:	
  
                                                                     key	
  areas	
  of	
  legisla1on	
  
Big Data challenges: Privacy concerns differ by region

                  %	
  Of	
  online	
  adults	
  concerned	
  about	
  their	
  privacy,	
  security	
  and	
  safety	
  online	
  


                      84%	
  



                      80%	
  



                      58%	
  



                      47%	
  



           Russians the least concerned / Germans the most!
           	
  
                                                                                                                                      Source:	
  Forrester	
  2011	
  Techographics	
  
Big Data challenges: Privacy concerns differ by age

                         %	
  Of	
  US	
  online	
  adults	
  concerned	
  companies	
  accessing	
  their	
  personal	
  data	
  

                           64%	
  
      +65	
  
                           44%	
  


                           61%	
  
     33-­‐44	
  
                           41%	
  



                          59%	
  
     25-­‐34	
            38%	
  


                          57%	
  
     18-­‐24	
  
                          33%	
  




          Digital natives are the most comfortable with personal data
          	
  
                                                                                                                            Source:	
  Forrester	
  2011	
  Techographics	
  
What can people do?
Big data: Opportunities for agencies & clients




      Personal Identity      Data Enabled        Data Insight
        Management            Solutions &         services
           (PIMS)              Services
♯1	
  
Big data: Opportunity ♯1


                    Personal Identity Management
                                          (PIMS)




                Customer	
  Facing	
  Systems	
  that	
  manage	
  peoples	
  
             personal	
  data	
  (their	
  data	
  permissions	
  &	
  Preferences)	
  
♯2	
  
Big data: Opportunity ♯2

                                              Data Enabled Solutions & Services

                     American	
  Express:	
  	
  	
  	
  	
  	
  	
  	
  	
  
                          Link	
  like	
  love	
                                                    Kynetx	
  
                        Sync/	
  Tweet/	
  Save	
                                            Personal	
  Event	
  network	
  
                                    	
  




                                                                                hNp://www.youtube.com/watch?v=Zkjae90ZZ7M&feature=relmfu	
  
              hNp://www.youtube.com/watch?v=Jd0ol7b48hw	
                       	
  
              	
  


   hNp://www.youtube.com/watch?v=0B-­‐Km9vAIwo&feature=player_embeddedaa	
  
   	
  
♯3	
  
Big data: Opportunity ♯3

                                                   Data Insight services




    Organisa@ons	
  leveraging	
  big	
  
   Data	
  sets	
  to	
  build	
  insight	
  tools	
  
               and	
  services	
  
                    -­‐Retail	
  planning	
  
                  -­‐Media	
  planning	
  
              -­‐Market	
  share	
  analysis	
  
Thank you :)

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Understanding The Big Data Opportunity Final

  • 1. Big Personal Data Challenges  &  opportuni1es  for  agencies  and  clients   Andrew  Gregoris:  Senior  Strategist    
  • 2. What is big data? The Three V’s Volume   Variety   Velocity  
  • 3. What is Big Data? Volume •  Every day, we create 2.5 quintillion bytes of data — so much that 90% of the data in the world today has been created in the last two years alone. Figure  1:  Global  growth  of  digital  storage  capacity  1986-­‐2021   Source  Hilbert  &  Lopez  Policy  Exchange  2011   By  2020  112  ZeNabytes  of  data  (75%  growth  rate)    
  • 4. What is Big Data? Variety Structured data Unstructured data MASTER DATA (CUSTOMER, PRODUCT, SUPPLIER, TEXT, LOCATION), SENSOR DATA, ANALYTICAL DATA THAT AUDIO, VIDEO, RESIDE IN DATA WAREHOUSES CLICK STREAMS, /DATA MARTS LOG FILES
  • 5. What is Big Data? Velocity •  The challenge of velocity is the need to handle the speed with which new data is created and existing data is modified. New and modified data often must be available immediately upon creation for searching and analytics. –  Real-time text and metadata analysis –  Field-level updates to existing data, including user tags –  Real-time activity streams delivered in context to users and client applications –  Immediate incorporation of user activity data and feedback for use by the system
  • 6. Big data: Mobile at its heart 7,000  x  bigger   (Mobile  data)   (Social  media  data)   600bn  transac1on  per  day   86m  tweets  per  day   Source:    US  data:  Jeff  Jonas,  Chief  Scien8st:  IBM  En8ty  Analy8cs  Group  
  • 7. What is Big Data? A new type of ‘capital’… Big Data is actually a new epoch of human productivity  
  • 8. Big Data: Big Opportunities $1.8bn     60%     Geo-­‐loca1on  adver1sing  by  2015***   Increase  in  net  margins  for  retail*     Source:   •  McKinsey  Global  Ins1tute  analysis  2012   •  mobileSQUARED  Research  2011   •  ***ABI  Research    
  • 9. Big Data challenges: Privacy Who is in control? “The right to be forgotten” Private companies must allow users to delete all the data held about them. “Opt-in consent mandatory” Marketing data must be explicitly sought and not via implicit opt-in EU  Data  Direc1ve  2012:   key  areas  of  legisla1on  
  • 10. Big Data challenges: Privacy concerns differ by region %  Of  online  adults  concerned  about  their  privacy,  security  and  safety  online   84%   80%   58%   47%   Russians the least concerned / Germans the most!   Source:  Forrester  2011  Techographics  
  • 11. Big Data challenges: Privacy concerns differ by age %  Of  US  online  adults  concerned  companies  accessing  their  personal  data   64%   +65   44%   61%   33-­‐44   41%   59%   25-­‐34   38%   57%   18-­‐24   33%   Digital natives are the most comfortable with personal data   Source:  Forrester  2011  Techographics  
  • 12.
  • 14. Big data: Opportunities for agencies & clients Personal Identity Data Enabled Data Insight Management Solutions & services (PIMS) Services
  • 15. ♯1   Big data: Opportunity ♯1 Personal Identity Management (PIMS) Customer  Facing  Systems  that  manage  peoples   personal  data  (their  data  permissions  &  Preferences)  
  • 16. ♯2   Big data: Opportunity ♯2 Data Enabled Solutions & Services American  Express:                   Link  like  love   Kynetx   Sync/  Tweet/  Save   Personal  Event  network     hNp://www.youtube.com/watch?v=Zkjae90ZZ7M&feature=relmfu   hNp://www.youtube.com/watch?v=Jd0ol7b48hw       hNp://www.youtube.com/watch?v=0B-­‐Km9vAIwo&feature=player_embeddedaa    
  • 17. ♯3   Big data: Opportunity ♯3 Data Insight services Organisa@ons  leveraging  big   Data  sets  to  build  insight  tools   and  services   -­‐Retail  planning   -­‐Media  planning   -­‐Market  share  analysis