1. Andrea Griffith
2619 W Novak Way, Phoenix Arizona, 85041
407-750-0148
andi.griff@gmail.com
OBJECTIVE
●SeekingarewardingCustomerService positionwithyourcompanytoresolve,enhanceandtransform
the face of customerinteraction.
SKILLSSUMMARY
● Desire tosucceed and achieve goals
● Multilingual:FluentinEnglish, Portuguese, andSpanish
● Flexible andReliable
● Excellentcustomerservice
● Computerliterate
● CPR certification
WORK EXPERIENCE
AlphaCommercial PropertyManagement,Kissimmee, FL 12/2011 - 8/2016
ClientServices andSales
● Managed cleaningcrewandorderednew inventoryforhomes
● Listedhomesoncompanywebsite
● Inspected homes forproblemareasandkeptalog
●Gave propertytoursto prospective owners
Westgate ResortSalesProfessional, Orlando, FL2011 - 2014
Salesof Timesharesface toface
● Soldvacationownership packages.
● Made 2+Hr presentation forsmall andlarge groups

2. ● Gave property toursand informedthe historyof the area resortto prospective owners.
● Closed 1/3 of customers seen.
● Workedwithexistingowners toupgrade theiraccounts.
AtlantaBooks Kissimmee, FL1/2009 - 12/2011
ClientServicesandOnline Marketing
● Posted merchandise onlinetogenerate sales.
● Kepttrack of inventory.
● Helped prepare packagesforshipping.
● Insured paymentswere processed correctly.
● Printed labelsandpulledcorrectinventory.
●Utilized websites suchasAmazonand Ebay as a large platformforsales.
Renaissance ResortatWorldGolf Village SaintAugustineFlorida4/2006 – 1/2009
Front DeskAgent
● Greetedguestsasthey arrivedto resort.
● Handled guestcheck-ins andcheck-outs.
● Answered phones andoperated switchboards.
● Took reservations overthe phone, andanswered guestinquiries.
● Balancedcash deposits atendof shift.
●Basic bookkeeping, filing,andotherclerical duties.
EDUCATION:
HighSchool Diploma, 2001
ValenciaCommunityCollege,AA ArtEducation2005
REFERENCES

3. JulioInacio,OwnerAlphaCommercial. 321-443-9155
Dale Campbell,GeneralManager,Westgate Resorts. 407-508-9228
KeziaPaul,Owner, AtlantaBooks. 678-908-7628