1. RESUME
Amit Kumar Jain
Sr. Software Engineer
Tech Mahindra
Contact No: +91-8197926969
Email: masterjainamit@gmail.com
Location – Bangalore
Career Objective
Obtain a position in a leading global organization that provides environment for utilization of analytical
abilities, teamwork potential and leadership qualities while being resourceful, innovative and flexible.
Work Experience Summary
Total Experience: 3.9 years
Working with Tech Mahindra since July-2011 after completing B.E. From Shri Ram Institute of Technology.
• 3.6 years of experience in SAP PI Netweaver.
• This includes experience in Development, Production Support, Testing in SAP PI 7.1
• Working knowledge in Agile Methodology.
• Have experience in working with most of the standard PI adapters.
• Working knowledge in HP ALM tool.
• Working knowledge in Rally tool.
• Worked on change requests pertaining to IR & ID configurations.
• Configuration of Messaging Components like Partner Profiles.
• Working knowledge on Defect management, Requirement gathering, execution in ALM LAB.
• Good team player, strong team orientation, hardworking, dedicated, keen on learning and enthusiastic
• Good logical skills suitable for process design, development & implementation
• Good communication and presentation skills and Customer Oriented attitude
• Good Interaction with the Clients and Functional Team
Technical Experience Summary
Project Acquired Skills
Skills Duration (years)
SAP PI 3.6
HP ALM 1.5
Rally 1
HP Service Manager tool 2
EDI, Seeburger BIS 6 1

2. Projects at Tech Mahindra
Project 1)
Client Philips Electronics India Limited, Bangalore (Functional Support)
Duration June 2013- Till Date
Project Philips basically has lot of interfaces and to support it in a proper ways it
includes end to end monitoring and customers incidents, internal
monitoring incidents and service request for any failures been
encountered. Lighting, CL-sectors, Healthcare interfaces uses all kind of
middleware legacy systems for integrating various business
processes/transactions. I have an experience of working in Lighting and
Health Care Sector of Philips India.
Technology SAP XI/PI
Position SAP PI Consultant
Contribution
Roles and
Responsibilities.
• Working experience in quality testing environment.
• Experience in error handling and monitoring at Integration
engine and Adapter engine level.
• Played a role of Sr. SAP PI lead Consultant in project.
• Understand overall business Processes of Philips.
• Working knowledge in HP ALM tool.
• Working knowledge in Rally tool.
• Working knowledge in Agile Methodology.
• Working knowledge in Defect management and requirement
gathering and execution.
• Capture the testing requirement and prepare test assessment.
• Working experience to maintain the Partner Profile in the r/3
systems.
• Work with testing processes (Regression, System Integration etc)
as per the agile methodology.
• Preparation of test scripts.
• Resolve low to medium level technical issues and log the issues.
• User acceptance testing support.
• Working exposure with in MM and SD module in different
environment.
• Project activities included Integration server, Inbound, outbound
Errors and Stuck IDOC monitoring.
• Handling Incidents for the quality and pre-production issues.
• Prepared the Procedure document in EAI for audit.

3. • Actively participated in the Knowledge Sharing Sessions & gave
KT to the fresher.
• As a member of team providing quality resolution to tickets of
various priorities within the SLA timeframe.
• Providing permanent solutions to avoid recurring issues.
Project 2)
Client HDFC Bank Limited, Mumbai (Implementation)
Duration December 2012 - April 2013
Project E-Payments messages are sent from the HDFC corporate client’s to HDFC
Bank’s E-net System. Customer PI is used to receive the IDOC messages
from SAP system then convert into XML format and forward it to the Bank
PI system. The communication between the Customer PI and Bank PI is via
HTTPS and all messages exchanged between them are signed and encrypted
and forwarded to the E-net System.
Technology SAP PI
Position Designer and developer
Contribution
Roles and
Responsibilities.
• Done Graphical Message mapping in one PI development
environment.
• Prepared Release documents for interfaces.
• As a member of team providing quality resolution to tickets of
various priorities within the SLA timeframe.
• Resolve low to medium level technical issues and provide the
proper solution.
• Worked on change requests pertaining to IR & ID
configurations.
• Done Partner profile configuration for respective system
• Tested the flow by triggering the message from Runtime
workbench
• Checked message status in sxmb moni and also checked queues in
smq1 and smq2.
• Checked the status of IDOC in R3 system and also took required
action to correct if any IDOC failed if that is PI scope.
• Good Interaction with the Clients and Functional Team.
• Worked with the functional and technical architect to come up
with a solution
• Working experience to maintain the Partner Profile in the r/3
systems.
• Working Experience in Development, Quality and Production
environment.
• Monitoring the Runtime work bench, MONI and Alert inbox.
• Maintaining the Bank PI digital certificates.

4. • Got various appreciations from the clients and customer for
handling analyzing and solving the issue perfectly on Time
Project 3)
Duration July 2011 - September 2012 (Functional Support)
Project Philips basically has lot of interfaces and to support it in a proper ways it
includes end to end monitoring and customers incidents, internal monitoring
incidents and service request for any failures been encountered. Being a
support project, there is always a scope to face new issues and learn new
technology which includes restarting of various services both at J2SE level
as well as UNIX level. There are four support teams catering the EAI
support for various sectors of Philips namely Lighting, C-Sectors (CL, CF
and CT), Healthcare and One PI/EDI. Lighting, CL-sectors, Healthcare
interfaces uses all kind of middleware legacy systems for integrating
various business processes/transactions. I have an experience of working in
CL Sector of Philips India.
Technology Sap PI , BIS 6 , Seeburger workbench
Position Production support Team.

5. Contribution
Roles and
Responsibilities.
• Handling one complete shift at Offshore
• Good Interaction with the Clients and Functional Team.
• Got appreciation from the Area architect of Client for analyzing
and resolving the issues on time.
• Got various appreciations from the clients and customer for
handling analyzing and solving the issue perfectly on Time
• Involved in 15/7 PI support
• Supporting all the Interfaces in Production Box
• Maintaining the Bank PI digital certificates.
• Monitored Production environment every hour 15 x 7 in SAP PI
using multiple T-codes.
• Working on incident, change and problem management Tickets.
• Enhancing the mapping using Graphical mapping
• Project activities included Monitoring Adapter framework,
Integration server, Inbound, outbound and t-RFC queues. Error and
Stuck IDOC monitoring.
• Alerts monitoring (as and when alerts are raised) – Monitor the
alerts regularly and in case of failure/errors we send an email to
relevant functional group to identify if the alert received is an error
and suggest appropriate corrective action
• Working experience to maintain the Partner Profile in the r/3
systems.
• Have Supported issues related to interfaces involving IDOC, RFC, XI
& File Adapters,
• Resolving critical trouble tickets, related to Errors in Integration
engine and adapter engine, IDOCs related issues.
Environment SAP PI 7.1 and Seeburger BIS6, SM7 Tool
Academic Credentials
Name of Exam Name of Institute
University/
Board
Year of Exam Percent/CGPA
B.E. (EEE) SRIT, Jabalpur
Rajeev Gandhi
University, Bhopal
2005-09 70.20
(Class XII)
NVNH School,
Jabalpur
MP Board, Bhopal 2005 63.5
(Class X)
NVNH School,
Jabalpur
MP Board, Bhopal 2003 79.0

6. Personal Details
Name : Amit Kumar Jain
Date of Birth : 12th
June, 1987
Sex : Male
Marital Status : Single
Language proficiency : English, Hindi
Declaration
I, hereby declare that the above-mentioned details are as of date complete and correct to the
best of my knowledge.
Place: Bangalore, Amit Kumar Jain

7. Personal Details
Name : Amit Kumar Jain
Date of Birth : 12th
June, 1987
Sex : Male
Marital Status : Single
Language proficiency : English, Hindi
Declaration
I, hereby declare that the above-mentioned details are as of date complete and correct to the
best of my knowledge.
Place: Bangalore, Amit Kumar Jain