1. System Center Operations Manager 2012Technical Overview (CTP 2) Amit Gatenyo Infrastructure & Security Manager, Dario Microsoft Regional Director – Windows Server & Security 054-2492499 Amit.g@dario.co.il 2012

2. Agenda Operations Manager History What is in SCOM 2012 ? Operations Manager Infrastructure Expanding the IT Pro’s Visibility Network Monitoring Application Monitoring Simple and Powerful Visualizations System Center Advisor Demo

3. Operations Manager History

4. Operations Manager 2006 2004 2005 2007 2009 2011 2010 2008 SCOM 2007 R2 – CU1, CU2, CU3, CU4 MOM 2005 RTM MOM 2005 SP1 SCOM 2007 RTM SCOM 2007 SP1 SCOM 2007 R2 SCOM 2012

5. What is in SCOM 2012 ?

6. What is in SCOM 2012 ? Audit Collection Service (ACS) Device & ServerMonitoring Out of the box HA Proactive alertingaction response Easy to scale out Knowledge Management Client Monitoring Cross Plattform Management Reports Dashboards Service Oriented SLA Monitoring Application Monitoring (AVIcode) Network Monitoring http://www.microsoft.com/systemcenter/en/us/avicode.aspx

7. Operations Manager Infrastructure

8. Disaster Recovery with Operations Manager OpsMgr 2007 R2 Install Operations Manager 2007 from the installation media After Operations Manager is installed, immediately stop the SDK service to prevent the RMS from sending data to the Operational database. Install any additional hotfixes previously installed with your original installation Delete the Operations Manager database created from your OpsMgr installation in step 1 Restore the latest Operations Manager database created from your SQL backup Restore the RMS encryption keys Import any additional management packs that were loaded to your old management server or changed and backed up after your last Operational database backup Install the Web console Start the SDK service. Operations Manager will now be functional OpsMgr 2012 Install Operations Manager 2012

9. SCOM 2007 R2 – Deployment Topology Root Management Server Provides the following services Console access Role based access control Distribution of configurations to agents Connectors to other mgmt systems Alert notifications Health aggregation Group Calculations Availability Dependency Monitor DB Grooming Enables model based mgmt Introduces the following customer challenges Performance and scalability bottleneck Single point of failure (for RMS workloads) High availability requires clustering

10. What Has Changed in SCOM 2012? SCOM 2012 Platform R2 Platform Parent child topology with the RMS as the parent and all other mgmt servers as children A simpler peer to peer topology

11. Server Pool Ability to distribute workloads across multiple Management Servers Group Calculation Availability Distributed Monitor Health Roll up DB Grooming Notification All Management Servers Pool

12. Management Server Changes

13. Topology Simplification Challenges Addressed Out of the box HA Easy to scale out Operational Database Data Warehouse Dependency Monitors Availability Notification Group Calculation X

14. Server Pool Operational Database Data Warehouse X Managed by Pool Managed by a single HS

15. Expanding the IT Pro’s Visibility

16. Simple dashboards enable 360 view in a single tool Reliable information enables easy reconciliation of internal monitoring with end user experience Personalized views provides relevant information Consistent views across multiple interfaces IT Pro Visibility Reduced TCO of Management Infra MTTR Holistic view of Application Health Simple and Powerful Visualizations decreasing time to value

17. Expanding the IT Pro’s Visibility Operations Manager 2007 SP1

18. Expanding the IT Pro’s Visibility Operations Manager 2007 R2

19. Expanding the IT Pro’s Visibility Operations Manager 2012

20. Network Monitoring

21. 360 is a function of monitoring that gives customers visibility to the underlying application environment(s) or infrastructure Consistent UX (Console, Web, SharePoint) End User Experience (Synthetic Transactions) Improved CIO Application Monitoring (.NET, J2E) New Service Owner Infrastructure Monitoring (OS, SQL, IIS) Infrastructure Monitoring (Network) New Infra Owner 360 – Holistic View of Health

22. Network Monitoring Features Out of the box discovery, monitoring, and reporting Server to network dependency discovery Multi-vendor support > 90 at RTM Multi protocol support SNMPv1/v2c/v3 IPv4 and IPv6 Robust platform for partners to build on

23. Network Discovery Discovery is the process of identifying network devices to be monitored

24. Network Discovery – What’s Discovered Connectivity VLAN membership HSRP groups Stitching of switch ports to server NICs Key components of a device Port/Interface Processor Memory

25. Network Monitoring – What’s Monitored Port/Interface Up/Down (operational & admin status) Volumes of inbound/outbound traffic % Utilization Drop & Broadcast rates Processor % Utilization Memory In depth memory counters (Cisco Only) Free memory

26. Network Monitoring – What’s Monitored Connection Health Based on looking at both ends of a connection VLAN Health Based on health state of switches in VLAN HSRP Group Based on health state of individual HSRP end points

27. Network Monitoring – Additional Details Support Resource Pools for High Availability Monitoring Only certain ports will be monitored by default Ports connecting two network devices to each other Ports to which managed server is connected User can enable monitoring for other ports if above is not sufficient

28. Vicinity Dashboard

29. Holistic View of App Health (Network Infra) Vicinity Dashboard showing contextual Network Map Summary Dashboard of Network Devices See Network Device Details and Health

32. Application Monitoring

33. 360 is a function of monitoring that gives customers visibility to the underlying application environment(s) or infrastructure Consistent UX (Console, Web, SharePoint) End User Experience (Synthetic Transactions) Improved CIO Application Monitoring (.NET, J2E) New Service Owner Infrastructure Monitoring (OS, SQL, IIS) Infrastructure Monitoring (Network) New Infra Owner 360 – Holistic View of Health

34. J2E in SCOM 2012 Supported Platforms in SCOM 2012: Operating Systems Windows only Java EE Application Servers WebSphere 6.1 & 7.0 WebLogic 10gRel3 & 11gRel1 JBOSS 4.2 & 5.1 (JVM 1.5+), JBOSS 6 (TBD) Tomcat 5.5 & 6.0 (JVM 1.5+), Tomcat 7 (TBD)

35. Java EE Monitoring Overview JEE Application Servers Automatic discovery Availability monitoring Performance Monitoring Memory Garbage Collection Threads Class Loader JIT Compiler JEE Applications Automatic discovery Application module discovery Availability monitoring Template based custom monitoring

36. Holistic View of App Health (App Monitoring) Out of box App Discovery and Monitoring Easy to understand Application failures via Resource View Useful Dev information for efficient escalation Increased time to value without custom MP authoring

37. Simple and Powerful Visualizations

38. Simple creation and customization of Dashboards through Templates and Widgets Personalized Dashboards enable increased service owner efficiency and troubleshooting Consistent views across all consoles enable users to see and share Dashboards with various owners (Infra, Service, and Managers) IT Pro Visibility Reduced TCO of Management Infra MTTR Holistic view of Application Health Simple and Powerful Visualizations decreasing time to value

39. Dashboards Screenshots demo

40. Consistent Experience – Desktop Console

41. Consistent Experience – Web Console Desktop Console

42. Consistent Experience – SharePoint Desktop Console Web Console

44. System Center Advisor

45. Customer Challenges Quickly resolving server issues Improving server performance Reducing server downtime Properly configuring and maintaining servers to improve performance and reduce downtime Incorrect configuration of servers often causes performance and availability issues The right knowledge is hard to find and often out of date Time lag between discovering issue and resolving Difficult to find solutions and patches that can help resolve issue Service outages expensive and painful Today’s management products are often focused on detecting outages rather than preventing them

50. Configuration

51. Agents are installed on each server and run continuously

52. Internet connected servers upload data daily

53. Agents in private networks can route through an internet connected gateway

54. Collected data is written to a file for customer visibilityPrivate Network Legend Agent Gateway Customer Datacenter Agent & Gateway

55. Roadmap and Licensing Beta Release in Nov 2010 SQL Server content RC release in March 2011 http://www.SystemCenterAdvisor.com Available to all customers in US* Additional SQL content & Windows Server content RTW release is TBD Target: H2 CY11 Available as a benefit of Software Assurance for supported server workloads * Additional market support to be announced later in CY11

56. System Center Operations Manager 2012Technical Overview (CTP 2) Amit Gatenyo Infrastructure & Security Manager, Dario Microsoft Regional Director – Windows Server & Security 054-2492499 Amit.g@dario.co.il 2012