1. Amir Mansour
Consulting Engineer
A highly adaptive consultant specializing in the collaborative technologies. Amir gets results by focusing on
project goals, engaging with partners and finding ways to resolve unforeseen obstacles on the fly.
Significant Accomplishments
 Cisco Collaboration: 6+ month staff augmentation as communication admin working daily with
CUCM, Unity, IM&P and Jabber from the initial discovery to cutover and first day support. Worked
with company team to resolve all issues harmoniously, created/provided CDR/CMR analysis for
defense sensitive military contractor.
 Cisco Network Infrastructure & Security: Deployments of Cisco Communication Applications,
services and hardware in environments with advanced network security measures
 SIP Configuration: Worked with 3rd
party SIP providers on porting numbers, configuring border
elements (CUBE) and testing, debugging functionality.
 Post Migration Support: Works with company IT teams to make sure all objectives are met while
providing instructional coaching on new technology.
 Third Party Add-Ins: VistaPoint Console, Informacast, Infortel, Polycomm
Professional Skills
 Infrastructure: Configuration and install of Route/Switch, Border Elements, VGs
 Cisco Collaboration: CUCM, Unity, IM&P, Jabber/CUCI Lync, CWMS
 Documentation Proficiency: Microsoft Office suite & Visio
 OS: Windows Server 2003-2012 R2, VMware ESXi, VSphere, Linux, Ubuntu
 Python Scripting: Reduces time of bulk database changes by creating quick but powerful scripts.
Education
 Cisco CCNA Voice
 Cisco Certified Network Associate (CCNA)
 Associates in Arts degree from Saint Petersburg College
Work Experience
 2014 - present, Associate Consulting Engineer, CDW
 2013-2014, RFID software architect, Silent Partner Technologies
 2010-2012, Lab Technician, Laboratory for Advanced Materials Science and Technology (LAMSAT)
 2009-2010, Director of Events and Planning, Monster Transmission & Performance