1. Clash of the intranet CMSs
SharePoint vs. Confluence vs. Liferay vs. Drupal
Perttu Tolvanen
Web & CMS Expert, Partner
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2. Advisor in buying web projects
North Patrol is an independent consulting
company without ties to system vendors.
We assist our customers particularly in
project planning and in selection of
technologies.
We offer support to customers We have exceptionally wide- North Patrol was founded by
planning and implementing ranging expertise with various industry experts Sami Kalanen
Internet, intranet and extranet Internet, intranet and extranet and Perttu Tolvanen.
projects. platforms and content
management solutions. More information:
www.northpatrol.com
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3. Main questions today
1. What kind of intranet projects are there?
2. How well does each system answer to each scenario?
3. Summary: The good, the bad and the ugly of Confluence
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4. The great divide
Knowledge workers = active consumers &
creators in intranet
Process workers = mainly readers of the
intranet
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5. Common intranet
concepts
Knowledge workers = active consumers &
creators in intranet
Communicational
intranet concepts
(news heavy ”websites” that
contain instructions for
employees)
Process workers = mainly readers of the intranet
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6. Common intranet
concepts
Social intranets
(usually communicational Knowledge workers = active consumers &
intranets with added creators in intranet
openness & discussions &
profile pages)
Communicational
intranet concepts
(news heavy ”websites” that
contain instructions for
employees)
Process workers = mainly readers of the intranet
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7. ”Digital desktop”
Common intranet concepts (incl. DM, project sites,
concepts discussions, task lists, reports)
Project sites
(the new
document
management)
Social intranets
(usually communicational Knowledge workers = active consumers &
intranets with added creators in intranet
openness & discussions &
profile pages)
Communicational
intranet concepts
(news heavy ”websites” that
contain instructions for
employees)
Process workers = mainly readers of the intranet
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8. ”Digital desktop”
Common intranet concepts (incl. DM, project sites,
concepts discussions, task lists, reports)
Project sites
(the new
document
management)
Social intranets
(usually communicational Knowledge workers = active consumers &
intranets with added creators in intranet
openness & discussions &
profile pages)
Communicational
intranet concepts
(news heavy ”websites” that
contain instructions for
employees)
Intranets for
complex
organisations
(organisation has large
numbers of both process &
Process workers = mainly readers of the intranet information workers)
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9. SharePoint Drupal
Scenario evaluations
Confluence Liferay Alfresco
• Estimated fit for the scenario means that the system offers needed EPiServer (Web CMS)
functionality as a product feature or with very little work.
• Value has also been given to availability of vendors that have
experience of the system and intranet projects.
The league of big boys...
Price (IBM, Oracle).
Money for nothing
Bang for the buck!
Estimated fit for the scenario
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10. Communicational intranets
Communicational
intranet concepts
• Projects are very similar to website projects. (news heavy ”websites” that
contain instructions for
• Complexity comes mainly from user management. employees)
Sometimes also from having operations in different countries
and from mixture of different languages.
• CMS selection is farely easy task. Almost any web content
management system is fine.
The league of big boys...
Price (IBM, Oracle).
Money for nothing SharePoint
Liferay SharePoint
intranet packages
Drupal
Any middle-series web content
management system (eg. Confluence
Wordpress EPiServer, Crasman)
Bang for the buck!
Estimated fit for the scenario
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11. Social intranets
Social intranets
(usually communicational
• Usually quite similar projects as communicational intranets. intranets with added
openness & discussions &
Concepts just have more experimental aspects. profile pages)
• Cultural resistance and developments of big social media sites
are the main challenges. User expectations change fast.
• CMSs are not really following. Just experimenting.
The league of big boys...
Price (IBM, Oracle).
EPiServer
Relate+ SharePoint 2013*
Money for nothing
Liferay
Drupal
Any middle-series web content
management system
Confluence
Wordpress Bang for the buck!
Estimated fit for the scenario
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12. “Digital desktop” ”Digital desktop”
concepts (incl. DM, project sites,
discussions, task lists, reports)
• Often heavy-weight projects that try to solve everything.
• Heavy custom development is expected – and at the same Project sites
time customers expect strong product features, for example (the new
document
for document management.  risky combination. management)
• *Note: SharePoint’s intranet packages are not yet available
for the new 2013 version.
The league of big boys...
Price (IBM, Oracle).
SharePoint
Liferay
Money for nothing
Alfresco
Drupal
SharePoint intranet
packages & 3rd party tools
Confluence
Wordpress Bang for the buck!
Estimated fit for the scenario
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13. Complex intranets Intranets for
complex
organisations
• Multinational corporations or organisations that have very (organisation has large
numbers of both process &
different business areas under the same brand. information workers)
• Complexity comes usually from country and language and
business level exceptions which are pretty much impossible
to support with any CMS product.
• Additional complexity can also come from integrations.
The league of big boys...
Price (IBM, Oracle).
SharePoint
Drupal
Money for nothing Liferay
Alfresco
Confluence
Wordpress Bang for the buck!
Estimated fit for the scenario
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14. ”Digital desktop”
Common intranet concepts (incl. DM, project sites,
concepts discussions, task lists, reports)
Project sites
(the new
document
management)
Social intranets
(usually communicational Knowledge workers = active consumers &
intranets with added creators in intranet
openness & discussions &
profile pages)
Communicational
intranet concepts
(news heavy ”websites” that
contain instructions for
employees)
Intranets for
complex
organisations
(organisation has large
numbers of both process &
Process workers = mainly readers of the intranet information workers)
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15. ”Digital desktop”
Summary concepts (incl. DM, project sites,
discussions, task lists, reports)
SharePoint SharePoint intranet
packages & 3rd party tools
Project sites
Liferay (the new
document
management)
Alfresco Confluence
Social intranets
(usually communicational Knowledge workers = active consumers &
intranets with added creators in intranet
openness & discussions & SharePoint &
profile pages) packages
Communicational Confluence
EPiServer
intranet concepts Relate+
(news heavy ”websites” that Drupal
contain instructions for
employees)
Confluence
Intranets for
Wordpress
Any middle-series web content complex
management system (eg. organisations
Drupal
EPiServer, Crasman)
(organisation has large
numbers of both process &
Process workers = mainly readers of the intranet Liferay information workers)
SharePoint
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16. Summary: Confluence – ugly / bad / good
Vendors not Social features
Document Amazing are quite
management selling
themselves as calendar mature – and
capabilities are system. are improving
missing. intranet
experts. all the time.
Some things App Store User interface
Limited surprise
amount of model has improvements
people who already some are content
great intranet have used
specific addons history producer
”traditional behind. focused.
(like Refinedwiki).
CMSs”.
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17. BUYER´S GUIDE TO WEB
PROJECTS
www.northpatrol.com/blog
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