SlideShare ist ein Scribd-Unternehmen logo
1 von 16
Downloaden Sie, um offline zu lesen
HIQ FINLAND CASE
ATLASSIAN AND ALM IN TEAM WITH MULTIPLE SIMULTANEOUS CUSTOMER PROJECTS
                   JIRA AND CONFLUENCE NORDIC CONFERENCE 2012
2




HiQ IS AN IT AND MANAGEMENT CONSULTANCY FIRM
SPECIALISING IN COMMUNICATIONS, SOFTWARE DEVELOPMENT
AND BUSINESS-CRITICAL IT.



Results. Responsibility. Simplicity. Joy.
3

  HiQ Corporation




• 1300 IT and business specialists in Sweden,
  Finland, Denmark and Russia >
  250 in Finland
• Best IT Consultancy 2007-2010 (Veckans
  Affärer)
• ICT Project of the Year 2011 in Finland
• Goals: Quality, Profitability, Growth – in this
  order


2011 JANUARY - DECEMBER
Revenues:                143,2 (122,8) MEURO
EBIT:                      20,4 (17,3) MEURO
EBIT margins:                     14,3 (14,1) %
4

HiQ Services




 SPECIALIST
   AREAS




               Software Development      Project Management
 SERVICES
                   Quality         Process     Management
                 Assurance &     Integration   Consultancy
                   Testing




 DELIVERY
  MODELS
5

 HiQ Finland highlights




                            Strong business,
Independent quality                                 Over 100 QA
                            technology and
     assurance                                   specialists in Finland
                          industry know-how


                              Strong graphic
 Agile and flexible             design and       UX consultancy and
 delivery models          technology expertise   process know-how
                            in the same team


                            Strong industry
Over 20 year record                              Largest pool of high-
                          know-how: Telecom,
of business critical                               level integration
                             Retail, Energy,
process integration                              specialist in Finland
                               Finances
6

Problematic Delivery Path to Customer




Sales &                      Professionals       Customer
Directors
    • Knowledge/                 • Knowledge/       • Knowledge/
      Information                  Information        Information




      Knowledge Boundaries & No Improvement Cycle
7

Projects with Shared Tools enable Improvement Cycle




                                                           Feedback & Lessons
            Development
                                                                 Learnt
                                         Customer




                                         Knowledge

                                                      Sales &
                         Professionals
                                                     Directors




                                 Tools & Methods
                                   Improvement
8

ALM Environment




                  By Atlassian Jira & Confluence


 Document            Information             Project/Task
Management             Sharing               Management

                                                              Quality
                                                             Assurance
                   SCM (Software Configuration Management)


                         VCS                   Compiling /
                   Source Code Version         Continuous
                     Control System            Integration
9

HiQ Finland Integrated ALM


                   Q1/2012 Initial setup


                              Single Sign-on and
                             Identity Management

                      Information              Project/Task
                        Sharing                Management

    Document                                                   Quality
   Management                          SCM                    Assurance
                          Software Configuration Management



                           VCS                 Compiling /
                     Source Code Version       Continuous
                       Control System          Integration
10

 HiQ Finland Integrated ALM continues


                    Q4/2012 Fully operational
                                                                Crowd + AD
 Jira
 Atlassian Jira &
 Confluence                     Single Sign-on and
                               Identity Management
                                                                         TestRail
Sharepoint                                                               ...
                        Information              Project/Task
365
                          Sharing                Management

      Document                                                   Quality
     Management                          SCM                    Assurance
                            Software Configuration Management


                                                 Compiling /       Jenkins
                             VCS
                       Source Code Version       Continuous        ...
                         Control System          Integration
Subversion
git
11

Main Jira Plugins and Interaction


                             Jira

                                              Timesheet
       GreenHopper         Wallboard




                                                                  Confluence
                                                 R&G


             Script
                           Subversion
            Runner



                                                          Crowd

                                                                  AD

     QA               CI                VCS
12

Task Management in Jira


• GOAL: one Jira project per customer
   • minimal support effort

• Limited set of different schemes in use (3-4)
    • continous improvement by selected professionals

• GreenHopper’s Agile boards a BIG advantage
    • big changes just recently

• Kanban and Scrum both in use
13

  Project Management Hierarchy in Confluence


    Some of the internal                               Manager            Sharepoint
    documents stored in                                Space                 365
    Sharepoint 365

                                             Team                 Team
                                             Space                Space

 Customer spaces                  Customer             Customer
 visible to customers             Space                Space


                        Project              Project




• Project pages link back and forth between Jira and Confluence
14

Main Confluence Plugins and Interaction




               Confluence

        RefinedWiki         Gliffy          Sharepoint 365

                                                             AD
         Balsamiq           Copy
         Mockups            Space
                                          Crowd
15

HiQ Finland Integrated ALM benefits


• Interoperable systems
    less work for support personnel
• Customer interaction made easy
    transparency
    shared knowledge
    efficiency
• Flexibility
    pick a tool you want or a combination
    Gliffy & Visio or other Office tools combined
Atso Haapaniemi
atso.haapaniemi@hiq.fi




 THANK YOU.

Weitere ähnliche Inhalte

Was ist angesagt?

Training at Accenture
Training at AccentureTraining at Accenture
Training at AccentureTiago Lousada
 
Communicate and collaborate while avoiding information overkill: How the Zumt...
Communicate and collaborate while avoiding information overkill: How the Zumt...Communicate and collaborate while avoiding information overkill: How the Zumt...
Communicate and collaborate while avoiding information overkill: How the Zumt...Atlassian
 
Event Report - SAP TechEd 2019 - Barcelona - Tech to serve Apps
Event Report - SAP TechEd 2019 - Barcelona - Tech to serve AppsEvent Report - SAP TechEd 2019 - Barcelona - Tech to serve Apps
Event Report - SAP TechEd 2019 - Barcelona - Tech to serve AppsHolger Mueller
 
Cyber Security Magazine
Cyber Security MagazineCyber Security Magazine
Cyber Security MagazineQuentin Brown
 
Driving change, leading with the SAP®ecosystem
Driving change, leading with the SAP®ecosystemDriving change, leading with the SAP®ecosystem
Driving change, leading with the SAP®ecosystemaccenture
 
Akqa On Joyent
Akqa On JoyentAkqa On Joyent
Akqa On JoyentCloudbook
 
The Industrialist: Trends and Innovations That Matter - July 2021
The Industrialist: Trends and Innovations That Matter - July 2021The Industrialist: Trends and Innovations That Matter - July 2021
The Industrialist: Trends and Innovations That Matter - July 2021accenture
 
High Tech Digital Transformation
High Tech Digital TransformationHigh Tech Digital Transformation
High Tech Digital Transformationaccenture
 
Accenture: ACIC Rome & Commvault
Accenture: ACIC Rome & Commvault Accenture: ACIC Rome & Commvault
Accenture: ACIC Rome & Commvault Accenture Italia
 
Company Profile – Sankalp Tech (MLM Software)
Company Profile – Sankalp Tech (MLM Software)Company Profile – Sankalp Tech (MLM Software)
Company Profile – Sankalp Tech (MLM Software)Sankalp
 
Thrive with accenture product and platform engineering services
Thrive with accenture product and platform engineering servicesThrive with accenture product and platform engineering services
Thrive with accenture product and platform engineering servicesAccenture Technology
 
Supply Chain Transformation on the Cloud |Accenture
Supply Chain Transformation on the Cloud |AccentureSupply Chain Transformation on the Cloud |Accenture
Supply Chain Transformation on the Cloud |Accentureaccenture
 
Tech Vision 2021: The Analytics Angle with SAS | Overview
Tech Vision 2021: The Analytics Angle with SAS | OverviewTech Vision 2021: The Analytics Angle with SAS | Overview
Tech Vision 2021: The Analytics Angle with SAS | Overviewaccenture
 
Apache Hadoop Summit 2016: The Future of Apache Hadoop an Enterprise Architec...
Apache Hadoop Summit 2016: The Future of Apache Hadoop an Enterprise Architec...Apache Hadoop Summit 2016: The Future of Apache Hadoop an Enterprise Architec...
Apache Hadoop Summit 2016: The Future of Apache Hadoop an Enterprise Architec...PwC
 

Was ist angesagt? (20)

Training at Accenture
Training at AccentureTraining at Accenture
Training at Accenture
 
DATANOMIQ Qualification & Certification
DATANOMIQ Qualification & CertificationDATANOMIQ Qualification & Certification
DATANOMIQ Qualification & Certification
 
Communicate and collaborate while avoiding information overkill: How the Zumt...
Communicate and collaborate while avoiding information overkill: How the Zumt...Communicate and collaborate while avoiding information overkill: How the Zumt...
Communicate and collaborate while avoiding information overkill: How the Zumt...
 
Event Report - SAP TechEd 2019 - Barcelona - Tech to serve Apps
Event Report - SAP TechEd 2019 - Barcelona - Tech to serve AppsEvent Report - SAP TechEd 2019 - Barcelona - Tech to serve Apps
Event Report - SAP TechEd 2019 - Barcelona - Tech to serve Apps
 
Cyber Security Magazine
Cyber Security MagazineCyber Security Magazine
Cyber Security Magazine
 
Driving change, leading with the SAP®ecosystem
Driving change, leading with the SAP®ecosystemDriving change, leading with the SAP®ecosystem
Driving change, leading with the SAP®ecosystem
 
Accenture - Company Profile
Accenture  - Company ProfileAccenture  - Company Profile
Accenture - Company Profile
 
Cloud Services & Solutions
Cloud Services & SolutionsCloud Services & Solutions
Cloud Services & Solutions
 
Akqa On Joyent
Akqa On JoyentAkqa On Joyent
Akqa On Joyent
 
Technology Vision for SAP 2019
Technology Vision for SAP 2019Technology Vision for SAP 2019
Technology Vision for SAP 2019
 
The Industrialist: Trends and Innovations That Matter - July 2021
The Industrialist: Trends and Innovations That Matter - July 2021The Industrialist: Trends and Innovations That Matter - July 2021
The Industrialist: Trends and Innovations That Matter - July 2021
 
High Tech Digital Transformation
High Tech Digital TransformationHigh Tech Digital Transformation
High Tech Digital Transformation
 
Accenture: ACIC Rome & Commvault
Accenture: ACIC Rome & Commvault Accenture: ACIC Rome & Commvault
Accenture: ACIC Rome & Commvault
 
Company Profile – Sankalp Tech (MLM Software)
Company Profile – Sankalp Tech (MLM Software)Company Profile – Sankalp Tech (MLM Software)
Company Profile – Sankalp Tech (MLM Software)
 
Thrive with accenture product and platform engineering services
Thrive with accenture product and platform engineering servicesThrive with accenture product and platform engineering services
Thrive with accenture product and platform engineering services
 
Supply Chain Transformation on the Cloud |Accenture
Supply Chain Transformation on the Cloud |AccentureSupply Chain Transformation on the Cloud |Accenture
Supply Chain Transformation on the Cloud |Accenture
 
Tech Vision 2021: The Analytics Angle with SAS | Overview
Tech Vision 2021: The Analytics Angle with SAS | OverviewTech Vision 2021: The Analytics Angle with SAS | Overview
Tech Vision 2021: The Analytics Angle with SAS | Overview
 
Accenture & Commvault
Accenture  & CommvaultAccenture  & Commvault
Accenture & Commvault
 
Accenture and Mercedes Case Study
Accenture and Mercedes Case StudyAccenture and Mercedes Case Study
Accenture and Mercedes Case Study
 
Apache Hadoop Summit 2016: The Future of Apache Hadoop an Enterprise Architec...
Apache Hadoop Summit 2016: The Future of Apache Hadoop an Enterprise Architec...Apache Hadoop Summit 2016: The Future of Apache Hadoop an Enterprise Architec...
Apache Hadoop Summit 2016: The Future of Apache Hadoop an Enterprise Architec...
 

Ähnlich wie JCN12 HiQ Project Development Environment

Application Lifecycle Management & VSTS
Application Lifecycle Management & VSTSApplication Lifecycle Management & VSTS
Application Lifecycle Management & VSTSMicrosoft Iceland
 
Fusion app func_con8722_pdf_8722_0001
Fusion app func_con8722_pdf_8722_0001Fusion app func_con8722_pdf_8722_0001
Fusion app func_con8722_pdf_8722_0001jucaab
 
1 jazz overview-karthik_k
1 jazz overview-karthik_k1 jazz overview-karthik_k
1 jazz overview-karthik_kIBM
 
Jazz Overview- Karthik K
Jazz Overview-  Karthik KJazz Overview-  Karthik K
Jazz Overview- Karthik KRoopa Nadkarni
 
The Project Network - Service Offering
The Project Network - Service OfferingThe Project Network - Service Offering
The Project Network - Service Offeringtpnuk
 
Net@Work Client Presentation with Security
Net@Work Client Presentation with Security Net@Work Client Presentation with Security
Net@Work Client Presentation with Security Ray Glass
 
Gtl Rim Capability Final V1 1
Gtl Rim Capability Final V1 1Gtl Rim Capability Final V1 1
Gtl Rim Capability Final V1 1sonnysonare
 
Cogent Company Overview.11292009
Cogent Company Overview.11292009Cogent Company Overview.11292009
Cogent Company Overview.11292009Marc Hoppers
 
Service Availability and Performance Management - PCTY 2011
Service Availability and Performance Management - PCTY 2011Service Availability and Performance Management - PCTY 2011
Service Availability and Performance Management - PCTY 2011IBM Sverige
 
Pulse Design & Delivery Panel
Pulse Design & Delivery PanelPulse Design & Delivery Panel
Pulse Design & Delivery PanelMauricio Godoy
 
Q3 2009 Small Business Specialist Pal Meeting February 2009 Final
Q3 2009 Small Business Specialist Pal Meeting February 2009 FinalQ3 2009 Small Business Specialist Pal Meeting February 2009 Final
Q3 2009 Small Business Specialist Pal Meeting February 2009 Finalvriyait
 
Aspirea sales presentation
Aspirea sales presentationAspirea sales presentation
Aspirea sales presentationMayank Singh
 
Omnitech Corporate Overview
Omnitech Corporate OverviewOmnitech Corporate Overview
Omnitech Corporate Overviewfonsjanssen
 
IBM and BeyondTrust Presents: Protecting Your Sensitive Data in the Cloud
IBM and BeyondTrust Presents: Protecting Your Sensitive Data in the CloudIBM and BeyondTrust Presents: Protecting Your Sensitive Data in the Cloud
IBM and BeyondTrust Presents: Protecting Your Sensitive Data in the CloudBeyondTrust
 
IBM Rational Software Conference 2009: Modeling, Architecture & Construction ...
IBM Rational Software Conference 2009: Modeling, Architecture & Construction ...IBM Rational Software Conference 2009: Modeling, Architecture & Construction ...
IBM Rational Software Conference 2009: Modeling, Architecture & Construction ...Kathy (Kat) Mandelstein
 

Ähnlich wie JCN12 HiQ Project Development Environment (20)

Application Lifecycle Management & VSTS
Application Lifecycle Management & VSTSApplication Lifecycle Management & VSTS
Application Lifecycle Management & VSTS
 
Managed Services
Managed ServicesManaged Services
Managed Services
 
Fusion app func_con8722_pdf_8722_0001
Fusion app func_con8722_pdf_8722_0001Fusion app func_con8722_pdf_8722_0001
Fusion app func_con8722_pdf_8722_0001
 
1 jazz overview-karthik_k
1 jazz overview-karthik_k1 jazz overview-karthik_k
1 jazz overview-karthik_k
 
Jazz Overview- Karthik K
Jazz Overview-  Karthik KJazz Overview-  Karthik K
Jazz Overview- Karthik K
 
The Project Network - Service Offering
The Project Network - Service OfferingThe Project Network - Service Offering
The Project Network - Service Offering
 
Keynote Day 1 2009
Keynote Day 1 2009Keynote Day 1 2009
Keynote Day 1 2009
 
Net@Work Client Presentation with Security
Net@Work Client Presentation with Security Net@Work Client Presentation with Security
Net@Work Client Presentation with Security
 
Gtl Rim Capability Final V1 1
Gtl Rim Capability Final V1 1Gtl Rim Capability Final V1 1
Gtl Rim Capability Final V1 1
 
Cogent Company Overview.11292009
Cogent Company Overview.11292009Cogent Company Overview.11292009
Cogent Company Overview.11292009
 
Dev ops intro
Dev ops  introDev ops  intro
Dev ops intro
 
Service Availability and Performance Management - PCTY 2011
Service Availability and Performance Management - PCTY 2011Service Availability and Performance Management - PCTY 2011
Service Availability and Performance Management - PCTY 2011
 
Pulse Design & Delivery Panel
Pulse Design & Delivery PanelPulse Design & Delivery Panel
Pulse Design & Delivery Panel
 
Q3 2009 Small Business Specialist Pal Meeting February 2009 Final
Q3 2009 Small Business Specialist Pal Meeting February 2009 FinalQ3 2009 Small Business Specialist Pal Meeting February 2009 Final
Q3 2009 Small Business Specialist Pal Meeting February 2009 Final
 
FFI PPT
FFI PPT FFI PPT
FFI PPT
 
Aspirea sales presentation
Aspirea sales presentationAspirea sales presentation
Aspirea sales presentation
 
Oracle Realizing the Potential of SOA
Oracle Realizing the Potential of SOAOracle Realizing the Potential of SOA
Oracle Realizing the Potential of SOA
 
Omnitech Corporate Overview
Omnitech Corporate OverviewOmnitech Corporate Overview
Omnitech Corporate Overview
 
IBM and BeyondTrust Presents: Protecting Your Sensitive Data in the Cloud
IBM and BeyondTrust Presents: Protecting Your Sensitive Data in the CloudIBM and BeyondTrust Presents: Protecting Your Sensitive Data in the Cloud
IBM and BeyondTrust Presents: Protecting Your Sensitive Data in the Cloud
 
IBM Rational Software Conference 2009: Modeling, Architecture & Construction ...
IBM Rational Software Conference 2009: Modeling, Architecture & Construction ...IBM Rational Software Conference 2009: Modeling, Architecture & Construction ...
IBM Rational Software Conference 2009: Modeling, Architecture & Construction ...
 

Mehr von Ambientia

Itms atlassian way-final-2017-10
Itms atlassian way-final-2017-10Itms atlassian way-final-2017-10
Itms atlassian way-final-2017-10Ambientia
 
Dev ops atlassianway-final-2017-10
Dev ops atlassianway-final-2017-10Dev ops atlassianway-final-2017-10
Dev ops atlassianway-final-2017-10Ambientia
 
Insight Asset Management for JIRA Service Desk
Insight Asset Management for JIRA Service DeskInsight Asset Management for JIRA Service Desk
Insight Asset Management for JIRA Service DeskAmbientia
 
APIen hallinnalla uutta liiketoimintaa
APIen hallinnalla uutta liiketoimintaaAPIen hallinnalla uutta liiketoimintaa
APIen hallinnalla uutta liiketoimintaaAmbientia
 
Miten API management toimii
Miten API management toimiiMiten API management toimii
Miten API management toimiiAmbientia
 
Tunnistamalla asiakaspolut tehostat asiakaspalvelusi toimintaa
Tunnistamalla asiakaspolut tehostat asiakaspalvelusi toimintaaTunnistamalla asiakaspolut tehostat asiakaspalvelusi toimintaa
Tunnistamalla asiakaspolut tehostat asiakaspalvelusi toimintaaAmbientia
 
OpenShift-webinaari 31.1. / Ambientian esitykset
OpenShift-webinaari 31.1. / Ambientian esityksetOpenShift-webinaari 31.1. / Ambientian esitykset
OpenShift-webinaari 31.1. / Ambientian esityksetAmbientia
 
ITSM & JIRA Service Desk
ITSM & JIRA Service DeskITSM & JIRA Service Desk
ITSM & JIRA Service DeskAmbientia
 
Ambientia Service Design -työpaja SYTYKE
Ambientia Service Design -työpaja SYTYKEAmbientia Service Design -työpaja SYTYKE
Ambientia Service Design -työpaja SYTYKEAmbientia
 
Liferayn rooli Valtorin palveluvalikoimassa
Liferayn rooli Valtorin palveluvalikoimassaLiferayn rooli Valtorin palveluvalikoimassa
Liferayn rooli Valtorin palveluvalikoimassaAmbientia
 
Digitaalinen asiakaskokemus ja palvelumuotoilu
Digitaalinen asiakaskokemus ja palvelumuotoiluDigitaalinen asiakaskokemus ja palvelumuotoilu
Digitaalinen asiakaskokemus ja palvelumuotoiluAmbientia
 
Liferay Audience Targeting
Liferay Audience TargetingLiferay Audience Targeting
Liferay Audience TargetingAmbientia
 
Case Procountor: Zephyr test tool deployment
Case Procountor: Zephyr test tool deploymentCase Procountor: Zephyr test tool deployment
Case Procountor: Zephyr test tool deploymentAmbientia
 
JIRA Portfolio
JIRA PortfolioJIRA Portfolio
JIRA PortfolioAmbientia
 
Case Containerships JIRA Service Desk
Case Containerships JIRA Service DeskCase Containerships JIRA Service Desk
Case Containerships JIRA Service DeskAmbientia
 
Liferay Road Show Sosiaali- ja terveysministeriö
Liferay Road Show Sosiaali- ja terveysministeriöLiferay Road Show Sosiaali- ja terveysministeriö
Liferay Road Show Sosiaali- ja terveysministeriöAmbientia
 
Liferay Road Show Responsiivinen suunnittelu
Liferay Road Show Responsiivinen suunnitteluLiferay Road Show Responsiivinen suunnittelu
Liferay Road Show Responsiivinen suunnitteluAmbientia
 
Liferay Road Show Linnunmaa LEX
 Liferay Road Show Linnunmaa LEX Liferay Road Show Linnunmaa LEX
Liferay Road Show Linnunmaa LEXAmbientia
 
Liferay Road Show Rolf van der Steen
Liferay Road Show Rolf van der SteenLiferay Road Show Rolf van der Steen
Liferay Road Show Rolf van der SteenAmbientia
 

Mehr von Ambientia (20)

Itms atlassian way-final-2017-10
Itms atlassian way-final-2017-10Itms atlassian way-final-2017-10
Itms atlassian way-final-2017-10
 
Dev ops atlassianway-final-2017-10
Dev ops atlassianway-final-2017-10Dev ops atlassianway-final-2017-10
Dev ops atlassianway-final-2017-10
 
Insight Asset Management for JIRA Service Desk
Insight Asset Management for JIRA Service DeskInsight Asset Management for JIRA Service Desk
Insight Asset Management for JIRA Service Desk
 
APIen hallinnalla uutta liiketoimintaa
APIen hallinnalla uutta liiketoimintaaAPIen hallinnalla uutta liiketoimintaa
APIen hallinnalla uutta liiketoimintaa
 
Miten API management toimii
Miten API management toimiiMiten API management toimii
Miten API management toimii
 
Tunnistamalla asiakaspolut tehostat asiakaspalvelusi toimintaa
Tunnistamalla asiakaspolut tehostat asiakaspalvelusi toimintaaTunnistamalla asiakaspolut tehostat asiakaspalvelusi toimintaa
Tunnistamalla asiakaspolut tehostat asiakaspalvelusi toimintaa
 
OpenShift-webinaari 31.1. / Ambientian esitykset
OpenShift-webinaari 31.1. / Ambientian esityksetOpenShift-webinaari 31.1. / Ambientian esitykset
OpenShift-webinaari 31.1. / Ambientian esitykset
 
ITSM & JIRA Service Desk
ITSM & JIRA Service DeskITSM & JIRA Service Desk
ITSM & JIRA Service Desk
 
Ambientia Service Design -työpaja SYTYKE
Ambientia Service Design -työpaja SYTYKEAmbientia Service Design -työpaja SYTYKE
Ambientia Service Design -työpaja SYTYKE
 
Liferayn rooli Valtorin palveluvalikoimassa
Liferayn rooli Valtorin palveluvalikoimassaLiferayn rooli Valtorin palveluvalikoimassa
Liferayn rooli Valtorin palveluvalikoimassa
 
Digitaalinen asiakaskokemus ja palvelumuotoilu
Digitaalinen asiakaskokemus ja palvelumuotoiluDigitaalinen asiakaskokemus ja palvelumuotoilu
Digitaalinen asiakaskokemus ja palvelumuotoilu
 
Liferay Audience Targeting
Liferay Audience TargetingLiferay Audience Targeting
Liferay Audience Targeting
 
Case Procountor: Zephyr test tool deployment
Case Procountor: Zephyr test tool deploymentCase Procountor: Zephyr test tool deployment
Case Procountor: Zephyr test tool deployment
 
JIRA Portfolio
JIRA PortfolioJIRA Portfolio
JIRA Portfolio
 
Case Containerships JIRA Service Desk
Case Containerships JIRA Service DeskCase Containerships JIRA Service Desk
Case Containerships JIRA Service Desk
 
Jira 7
Jira 7Jira 7
Jira 7
 
Liferay Road Show Sosiaali- ja terveysministeriö
Liferay Road Show Sosiaali- ja terveysministeriöLiferay Road Show Sosiaali- ja terveysministeriö
Liferay Road Show Sosiaali- ja terveysministeriö
 
Liferay Road Show Responsiivinen suunnittelu
Liferay Road Show Responsiivinen suunnitteluLiferay Road Show Responsiivinen suunnittelu
Liferay Road Show Responsiivinen suunnittelu
 
Liferay Road Show Linnunmaa LEX
 Liferay Road Show Linnunmaa LEX Liferay Road Show Linnunmaa LEX
Liferay Road Show Linnunmaa LEX
 
Liferay Road Show Rolf van der Steen
Liferay Road Show Rolf van der SteenLiferay Road Show Rolf van der Steen
Liferay Road Show Rolf van der Steen
 

JCN12 HiQ Project Development Environment

  • 1. HIQ FINLAND CASE ATLASSIAN AND ALM IN TEAM WITH MULTIPLE SIMULTANEOUS CUSTOMER PROJECTS JIRA AND CONFLUENCE NORDIC CONFERENCE 2012
  • 2. 2 HiQ IS AN IT AND MANAGEMENT CONSULTANCY FIRM SPECIALISING IN COMMUNICATIONS, SOFTWARE DEVELOPMENT AND BUSINESS-CRITICAL IT. Results. Responsibility. Simplicity. Joy.
  • 3. 3 HiQ Corporation • 1300 IT and business specialists in Sweden, Finland, Denmark and Russia > 250 in Finland • Best IT Consultancy 2007-2010 (Veckans Affärer) • ICT Project of the Year 2011 in Finland • Goals: Quality, Profitability, Growth – in this order 2011 JANUARY - DECEMBER Revenues: 143,2 (122,8) MEURO EBIT: 20,4 (17,3) MEURO EBIT margins: 14,3 (14,1) %
  • 4. 4 HiQ Services SPECIALIST AREAS Software Development Project Management SERVICES Quality Process Management Assurance & Integration Consultancy Testing DELIVERY MODELS
  • 5. 5 HiQ Finland highlights Strong business, Independent quality Over 100 QA technology and assurance specialists in Finland industry know-how Strong graphic Agile and flexible design and UX consultancy and delivery models technology expertise process know-how in the same team Strong industry Over 20 year record Largest pool of high- know-how: Telecom, of business critical level integration Retail, Energy, process integration specialist in Finland Finances
  • 6. 6 Problematic Delivery Path to Customer Sales & Professionals Customer Directors • Knowledge/ • Knowledge/ • Knowledge/ Information Information Information Knowledge Boundaries & No Improvement Cycle
  • 7. 7 Projects with Shared Tools enable Improvement Cycle Feedback & Lessons Development Learnt Customer Knowledge Sales & Professionals Directors Tools & Methods Improvement
  • 8. 8 ALM Environment By Atlassian Jira & Confluence Document Information Project/Task Management Sharing Management Quality Assurance SCM (Software Configuration Management) VCS Compiling / Source Code Version Continuous Control System Integration
  • 9. 9 HiQ Finland Integrated ALM Q1/2012 Initial setup Single Sign-on and Identity Management Information Project/Task Sharing Management Document Quality Management SCM Assurance Software Configuration Management VCS Compiling / Source Code Version Continuous Control System Integration
  • 10. 10 HiQ Finland Integrated ALM continues Q4/2012 Fully operational Crowd + AD Jira Atlassian Jira & Confluence Single Sign-on and Identity Management TestRail Sharepoint ... Information Project/Task 365 Sharing Management Document Quality Management SCM Assurance Software Configuration Management Compiling / Jenkins VCS Source Code Version Continuous ... Control System Integration Subversion git
  • 11. 11 Main Jira Plugins and Interaction Jira Timesheet GreenHopper Wallboard Confluence R&G Script Subversion Runner Crowd AD QA CI VCS
  • 12. 12 Task Management in Jira • GOAL: one Jira project per customer • minimal support effort • Limited set of different schemes in use (3-4) • continous improvement by selected professionals • GreenHopper’s Agile boards a BIG advantage • big changes just recently • Kanban and Scrum both in use
  • 13. 13 Project Management Hierarchy in Confluence Some of the internal Manager Sharepoint documents stored in Space 365 Sharepoint 365 Team Team Space Space Customer spaces Customer Customer visible to customers Space Space Project Project • Project pages link back and forth between Jira and Confluence
  • 14. 14 Main Confluence Plugins and Interaction Confluence RefinedWiki Gliffy Sharepoint 365 AD Balsamiq Copy Mockups Space Crowd
  • 15. 15 HiQ Finland Integrated ALM benefits • Interoperable systems less work for support personnel • Customer interaction made easy transparency shared knowledge efficiency • Flexibility pick a tool you want or a combination Gliffy & Visio or other Office tools combined