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Transform IT Operations 
Bill Harrison 
Global Hybrid Cloud Leader, CSC Cloud Business Unit
Accelerate customer journey to the Cloud Empowered 
Enterprise 
MaturityIT as a Service 
Stage 
Consolidate 
workloads on 
virtualised 
infrastructure 
Improve operating 
efficiency and IT service 
standardisation 
Accelerate time-to-market 
cycles and 
implement vendor 
contestability 
Optimise IT service 
brokerage model and 
portfolio management 
Virtualise 
Private Cloud 
Hybrid Cloud 
IT Service 
Request 
Management 
VM Resource 
Management 
Self-Service 
IaaS 
Multi-Vendor 
Private 
Cloud 
Standardised 
Platform 
Portfolios 
Enterprise DevOps and 
Continuous Compliance 
IT Service 
Broker Pricing 
Models and 
Chargeback 
Continuous 
Application 
Portfolio 
Optimisation 
Systematically 
Onboard 
Shadow IT 
Hybrid Cloud 
DevOps and Contestability 
Release 
Automation 
Pilots 
Initial 
Self-Service 
Platforms for 
Dev Teams 
Key 
Initiatives
Profile of a Cloud Empowered Enterprise 
“We’ve gone from spending 50% of our operating 
budget on infrastructure to just 26%. A nearly 75% 
investment in apps and information rather than 
infrastructure – that’s huge.” (Wall Street Journal) 
Increase Innovation 
App updates/deployment 
up almost 3x, from 1,200 
to 3,000 changes a month. 
Lowered Costs for 
“Keeping Lights On” 
Cut IT operations costs by 
$100 million a year. 
IT Budget 
Operations 
Innovation
Banking 
Australian Multinational Bank 
Need: The IT organisation was struggling to control costs, adapt to rapidly changing business needs, 
and support new market entry. The bank was hamstrung by expensive and rigid vendor agreements 
together with the need to invest in data center capacity to meet expanding IT resource needs. 
Solution : CSC’s Agility Platform helps implement a more agile and cost effective IT operating model 
supported by standardised infrastructure and platform services deployable across private and AWS 
public cloud. Faster time-to-market and more frequent software releases through on-demand, self-service 
access to infrastructure, platforms, and application components. Enterprise adoption of fully 
governed infrastructure and platform services with supporting operational processes. 
Customer Benefits 
• Reduce the need to invest $300M in data center capacity by migration of business applications to 
secure hybrid cloud 
• Cut IT operations costs by $100 million a year. 
• Reduction of operating budget being spent on infrastructure from 50% to 26% 
• Transfer investment from infrastructure to 75% of all investment into apps and information 
• Increase Innovation – Increase from 1,200 to 3,000 updates/deployments a month
Insurance 
Investment Group of Global Insurance Company 
Need: To significantly reduce CapEx costs as part of a larger corporate initiative to take out a billion 
dollars of cost from ongoing IT infrastructure expenses 
Solution: Private Cloud installed in customer data center. Infrastructure protected by CSC holistic 
defense-in-depth security framework. CSC Agility Platform, as a key component of the solution, serves 
as the orchestration and integration tool for private cloud and emerging public cloud usage 
Customer Benefits 
• Rapid response to business for access to new compute environments or additional virtual capacity 
• Achieve US$15 million in savings over 3 years 
• Access to a more nimble cloud infrastructure for critical trading applications 
• Now running a cloud governance model for not only the Investment division, but for all other parts of 
the business 
• Application modernisation - CSC Agility Platform can transfer workloads to the cloud faster and more 
efficiently, in addition to load balancing workloads and helping to reconfigure them for the cloud
Capital Markets and Banking 
Financial Services Corporation 
Need: Overhaul an underfunded IT infrastructure that was hampering business agility, and attracting 
scrutiny from industry regulators. 
Solution: CSC Agility Platform and Private Cloud to provide a cloud solution to support the corporation’s 
12-month-long IT infrastructure transformation program including a governed Public cloud environment 
Customer Benefits 
• Moved from Opex to Capex for on premise Private Cloud 
• Create a single platform for applications 
• Bring IT infrastructure into compliance with regulatory requirements 
• Reduce administrative costs 
• Streamline procurement and provisioning; Provision virtual machines in minutes rather than weeks 
• Increase business agility. By providing on demand self service for provisioning virtual machines, the 
corporation gains greater business agility and the ability to reduce time-to-market for many of its 
offerings 
• Fully implemented DR environment
United States Government 
Civilian Agency 
Need: Improve information technology (IT) infrastructure, increase government efficiency, save costs, 
and consolidate IT functions under the Office of the State Chief Information Officer. 
Solution: CSC Private Cloud provides dev and test environment for public facing and private intranet 
together with build and deployment server. Cloud solution includes AWS using their “dynamic 
provisioning,” which allows for a very flexible scalable provisioning for both sizing of storage and 
memory 
Customer Benefits 
• Build cycle time reduced by 83%, with an accompanying 86% reduction in the number of hours spent 
by developers doing the build activities. 
• The number of steps to perform a build has been reduced by 93%. 
• The frequency of builds reduced from 2/3 times daily to being performed on demand 
• Transparent pricing provided by AWS online billing system that allows the account user to see exactly, 
on a daily basis exactly what the costs are for each service 
• Reduced infrastructure costs from dynamic pricing model with AWS
Accelerating AWS benefits using the CSC Agility 
Platform 
Put multi-tier platforms and 
apps in “cloud blueprints”. 
Embed IT standards. 
Cloud Application 
Blueprints 
Policy-driven 
Governance 
Application Release 
Automation (ARA) 
Use policies to automate 
governance/compliance, right 
sizing, right placement, etc. 
Consume cloud IT services 
not just from Storefronts, but 
directly from SDLC tooling
CSC Hybrid Cloud Services 
Manage and govern enterprise cloud services 
ü Pay-as-you-go model 
ü CSC Agility Platform provided as-a- 
service 
ü CSC Managed services including 
consolidated billing and helpdesk 
ü Integrated cloud cyber-security 
model 
ü Extensible policy engine for 
cloud governance 
ü Cloud-portable blueprints for 
applications and platforms 
Dev 
Test 
Prod 
IaaS 
Apps 
Pla&orms 
Store 
SDLC 
Tools 
INCLUDED: 
BizCloud 
BizCloud 
VPE 
CloudCompute 
INCLUDED: 
Public 
Clouds 
Private 
Clouds
Accelerate customer journey to the Cloud Empowered 
Enterprise 
MaturityIT as a Service 
Stage 
Consolidate 
workloads on 
virtualised 
infrastructure 
Improve operating 
efficiency and IT service 
standardisation 
Accelerate time-to-market 
cycles and 
implement vendor 
contestability 
Optimise IT service 
brokerage model and 
portfolio management 
Virtualise 
Private Cloud 
Hybrid Cloud 
IT Service 
Request 
Management 
VM Resource 
Management 
Self-Service 
IaaS 
Multi-Vendor 
Private 
Cloud 
Standardised 
Platform 
Portfolios 
Enterprise DevOps and 
Continuous Compliance 
IT Service 
Broker Pricing 
Models and 
Chargeback 
Continuous 
Application 
Portfolio 
Optimisation 
Systematically 
Onboard 
Shadow IT 
Hybrid Cloud 
DevOps and Contestability 
Release 
Automation 
Pilots 
Initial 
Self-Service 
Platforms for 
Dev Teams 
Key 
Initiatives
Transform IT Operations with CSC
AWS Enterprise Summit 
@AWS_UKI 
#AWSSummit

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Transform IT Operations with CSC

  • 1. Transform IT Operations Bill Harrison Global Hybrid Cloud Leader, CSC Cloud Business Unit
  • 2. Accelerate customer journey to the Cloud Empowered Enterprise MaturityIT as a Service Stage Consolidate workloads on virtualised infrastructure Improve operating efficiency and IT service standardisation Accelerate time-to-market cycles and implement vendor contestability Optimise IT service brokerage model and portfolio management Virtualise Private Cloud Hybrid Cloud IT Service Request Management VM Resource Management Self-Service IaaS Multi-Vendor Private Cloud Standardised Platform Portfolios Enterprise DevOps and Continuous Compliance IT Service Broker Pricing Models and Chargeback Continuous Application Portfolio Optimisation Systematically Onboard Shadow IT Hybrid Cloud DevOps and Contestability Release Automation Pilots Initial Self-Service Platforms for Dev Teams Key Initiatives
  • 3. Profile of a Cloud Empowered Enterprise “We’ve gone from spending 50% of our operating budget on infrastructure to just 26%. A nearly 75% investment in apps and information rather than infrastructure – that’s huge.” (Wall Street Journal) Increase Innovation App updates/deployment up almost 3x, from 1,200 to 3,000 changes a month. Lowered Costs for “Keeping Lights On” Cut IT operations costs by $100 million a year. IT Budget Operations Innovation
  • 4. Banking Australian Multinational Bank Need: The IT organisation was struggling to control costs, adapt to rapidly changing business needs, and support new market entry. The bank was hamstrung by expensive and rigid vendor agreements together with the need to invest in data center capacity to meet expanding IT resource needs. Solution : CSC’s Agility Platform helps implement a more agile and cost effective IT operating model supported by standardised infrastructure and platform services deployable across private and AWS public cloud. Faster time-to-market and more frequent software releases through on-demand, self-service access to infrastructure, platforms, and application components. Enterprise adoption of fully governed infrastructure and platform services with supporting operational processes. Customer Benefits • Reduce the need to invest $300M in data center capacity by migration of business applications to secure hybrid cloud • Cut IT operations costs by $100 million a year. • Reduction of operating budget being spent on infrastructure from 50% to 26% • Transfer investment from infrastructure to 75% of all investment into apps and information • Increase Innovation – Increase from 1,200 to 3,000 updates/deployments a month
  • 5. Insurance Investment Group of Global Insurance Company Need: To significantly reduce CapEx costs as part of a larger corporate initiative to take out a billion dollars of cost from ongoing IT infrastructure expenses Solution: Private Cloud installed in customer data center. Infrastructure protected by CSC holistic defense-in-depth security framework. CSC Agility Platform, as a key component of the solution, serves as the orchestration and integration tool for private cloud and emerging public cloud usage Customer Benefits • Rapid response to business for access to new compute environments or additional virtual capacity • Achieve US$15 million in savings over 3 years • Access to a more nimble cloud infrastructure for critical trading applications • Now running a cloud governance model for not only the Investment division, but for all other parts of the business • Application modernisation - CSC Agility Platform can transfer workloads to the cloud faster and more efficiently, in addition to load balancing workloads and helping to reconfigure them for the cloud
  • 6. Capital Markets and Banking Financial Services Corporation Need: Overhaul an underfunded IT infrastructure that was hampering business agility, and attracting scrutiny from industry regulators. Solution: CSC Agility Platform and Private Cloud to provide a cloud solution to support the corporation’s 12-month-long IT infrastructure transformation program including a governed Public cloud environment Customer Benefits • Moved from Opex to Capex for on premise Private Cloud • Create a single platform for applications • Bring IT infrastructure into compliance with regulatory requirements • Reduce administrative costs • Streamline procurement and provisioning; Provision virtual machines in minutes rather than weeks • Increase business agility. By providing on demand self service for provisioning virtual machines, the corporation gains greater business agility and the ability to reduce time-to-market for many of its offerings • Fully implemented DR environment
  • 7. United States Government Civilian Agency Need: Improve information technology (IT) infrastructure, increase government efficiency, save costs, and consolidate IT functions under the Office of the State Chief Information Officer. Solution: CSC Private Cloud provides dev and test environment for public facing and private intranet together with build and deployment server. Cloud solution includes AWS using their “dynamic provisioning,” which allows for a very flexible scalable provisioning for both sizing of storage and memory Customer Benefits • Build cycle time reduced by 83%, with an accompanying 86% reduction in the number of hours spent by developers doing the build activities. • The number of steps to perform a build has been reduced by 93%. • The frequency of builds reduced from 2/3 times daily to being performed on demand • Transparent pricing provided by AWS online billing system that allows the account user to see exactly, on a daily basis exactly what the costs are for each service • Reduced infrastructure costs from dynamic pricing model with AWS
  • 8. Accelerating AWS benefits using the CSC Agility Platform Put multi-tier platforms and apps in “cloud blueprints”. Embed IT standards. Cloud Application Blueprints Policy-driven Governance Application Release Automation (ARA) Use policies to automate governance/compliance, right sizing, right placement, etc. Consume cloud IT services not just from Storefronts, but directly from SDLC tooling
  • 9. CSC Hybrid Cloud Services Manage and govern enterprise cloud services ü Pay-as-you-go model ü CSC Agility Platform provided as-a- service ü CSC Managed services including consolidated billing and helpdesk ü Integrated cloud cyber-security model ü Extensible policy engine for cloud governance ü Cloud-portable blueprints for applications and platforms Dev Test Prod IaaS Apps Pla&orms Store SDLC Tools INCLUDED: BizCloud BizCloud VPE CloudCompute INCLUDED: Public Clouds Private Clouds
  • 10. Accelerate customer journey to the Cloud Empowered Enterprise MaturityIT as a Service Stage Consolidate workloads on virtualised infrastructure Improve operating efficiency and IT service standardisation Accelerate time-to-market cycles and implement vendor contestability Optimise IT service brokerage model and portfolio management Virtualise Private Cloud Hybrid Cloud IT Service Request Management VM Resource Management Self-Service IaaS Multi-Vendor Private Cloud Standardised Platform Portfolios Enterprise DevOps and Continuous Compliance IT Service Broker Pricing Models and Chargeback Continuous Application Portfolio Optimisation Systematically Onboard Shadow IT Hybrid Cloud DevOps and Contestability Release Automation Pilots Initial Self-Service Platforms for Dev Teams Key Initiatives
  • 12. AWS Enterprise Summit @AWS_UKI #AWSSummit