Alizane is a 24-year-old, fully bilingual South African woman seeking an administrative position. She has strong skills in Microsoft Office programs and has worked in administrative roles for several companies, including Seecrypt, Multinet Lewens Makelaars, MacRoberts Attorneys, and Medihelp. Alizane has experience in areas like data entry, customer service, project management, and medical billing. She is proficient with Excel, Word, PowerPoint, and has knowledge of medical schemes and coding.
2. Alizane van der Merwe
Personal Details :
Gender: Female
Age: 24 (born 23 April 1992)
Nationality: South African
Marital Status: Single
Languages: Fully bilingual (Afrikaans and English).
Health: Very good
Address: 299 Flowers Street, Capital Park, Pretoria
Qualifications:
Subjects: English
Afrikaans
Tourism
Accounting
Hotel Management
Mathematical Literacy (Distinction)
LO (Life Orientation)
School: Wonderboom Hoërskool-2010 (Matric Certificate can be sent on request)
Employment History:
Seecrypt:
Currently: 1 March 2014 – current – I am working at Seecrypt.
My duties include:
Receiving and responding to external and internal e-mail correspondence and enquiries received from
the client.
Communicate internally with all the relevant departments about the enquiry received.
Giving verbal and/or electronic feedback to the client about the enquiry.
Working as the admin assistant with HR and Finance.
Running Finance projects to ensure all invoices are on the system and filed correctly.
Using Excel to run internal projects for data collection as well as projects that were run internally by all
the different departments.
Using Power point, Excel, Word and PDF for management meetings as well as projects.
The reason for leaving Seecrypt is due to the company closing down.
Reference: Mr Neville Ferreira: Tell: 073 268 9373
Ms Glenda-anne Swanepoel Tell: 079 884 8061
3. Multinet Lewens Makelaars:
1 October 2013 – 28 February 2014 – I worked at Multinet lewens - I was working as a medical broker
assistant. I did the research for prospective members on the following medical aids: Bestmed, Discovery,
Genesis, KeyHealth, Medihelp, Momentum, Profmed, Resolution ect. I handled all claims as well as
membership enquiries.
My duties at Multinet included:
Receiving and responding to external and internal e-mail correspondence and enquiries from clients.
Communicate internally with the broker about the documentation and projects with the clients.
Running internal projects with our clients to boost their health and happiness.
Running internal projects to help boost company morale.
Running admistrative projects to ensure all documentation for our clients are filed correctly and all
documentation is signed.
Making appointments for the broker as well as ensuring all documentation is ready for the appointments.
Working with Excel/Windows and PDF for projects and feedback.
I left Multinet as I was offered a better position at Seecrypt.
MacRoberts Attorneys:
1 October 2012 till 14 October 2013 – I worked at MacRoberts Attorneys as part of their admin staff as well as
their Call Centre staff on Medihelp Medical Schemes (now Strata) debt collecting cases.
My duties at MacRoberts included the following:
Receiving data from Medihelp in connection with outstanding debt of clients and processing this
information through loading it onto the system and Excel spreadsheets to ensure all information has
been entered correctly into the system.
Communicate internally with all the relevant departments about the debts received.
Confirming all payments received for the outstanding debts and closing the open cases.
Giving verbal and/or electronic feedback to the relevant debt departments.
Running internal projects in connection with debt collecting to ensure that the debt collection is set as a
priority fir the staff.
Documenting all administrative duties including making appointments for training, meetings ect.
I left MacRoberts as I was offered a better position at Multinet Lewens Makelaars.
Medihelp:
4. 1 October 2011 until 30 September 2012 - I worked at Medihelp as part of their internship program.
I received training in the following:
Claims assessment
ICD10 and CPT4 coding
Basic anatomy
Customer care
Client Management
From 1 January 2012 I worked in the administration department as an administrative consultant.
My duties at Medihelp included the following:
Receiving and responding to external and internal e-mail correspondence and enquiries.
Communicate internally with all the relevant departments about the enquiry received.
Giving verbal and/or electronic feedback to the member and or practice about the enquiry.
Working on Excel/Windows and PDF for electronic feedback to clients.
Running internal projects to help boost company morale.
Because of the fact that Medihelp had no open vacancies all the interns were asked to find permanent work
somewhere else.
Reference: Ms. Elim Human Tel: 076 396 4106
Interests:
I have working knowledge of a medical scheme in relation to all departments and their functions.
I have an extensive knowledge of cooking, cooking tools, decorating and my hobbies include the
aforementioned as well as baking, reading, movies and music.
Contact:
I can be contacted at 079 0370821 or if needed you can contact my mother Ina at 072 4799844.
Copies of my matric results for 2010 and all my certificates of completion from Medihelp can be supplied upon
request.
Thank you for considering my application.
Alizane van der Merwe