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Copyright © 2001-2015 Alinean, Inc.Copyright © 2001-2015 Alinean, Inc.
From a Business Case
to a Case for Change
1
Tom Pisello
tom@alinean.com
@tpisello
@AlineanROI
http://www.alinean.com
Shimon Abouzaglo
Shimon.Abouzaglo@VSRCouncil.org
@VSRSummit
http://www.VSRCouncil.org
Copyright © 2001-2015 Alinean, Inc.
Buyers have changed …
2
50%
Increased need to deliver
Value / ROI proof
(CSO Insights)
5.4Decision makers
per deal
(CEB)
67%
Of buyers journey
done digitally
(Gartner)
Copyright © 2001-2015 Alinean, Inc.
This has a tangible impact on Sales …
3
58%
Of your opportunities
end in “No Decision”
(SBI)
24%
Longer sales cycles
compared to 2 yrs ago
(SiriusDecisions)
55%
Of sales reps won’t
achieve quota goals
(CSO Insights)
76%
Of deals go to the sales rep who
helps set the buying agenda
(Forrester)
Copyright © 2001-2015 Alinean, Inc.
What should you do about it …
4
#1 reason sales reps didn’t achieve quota
= Inability to communicate & quantify unique value
SiriusDecisions - 2011, 2012, 2013, 2014, 2015,
2016
51%
win rate!
Copyright © 2001-2015 Alinean, Inc.
Building a Business Case
5
Product / Service
Features
Value Delivered
Impact on
Key Performance Indicators
Reduce Business Risks
Reduce Costs
Grow Revenue
Improve Productivity /
Processes
Copyright © 2001-2015 Alinean, Inc.
A Case for Change
6
Buyer Challenges
Pain Points
Cost of “Do Nothing”
Impact on Business
Business Risks
Wasted Spend
Squandered Revenue
Opportunities
Productivity / Process
Inefficiencies
Copyright © 2001-2015 Alinean, Inc.
Value Selling Effectiveness
7
New Brain,
Logic
Logos
Reptilian Brain,
Emotions
Pathos
Middle Brain,
Credibility
Ethos
Why Change? Why Now? Why You?
Ideas Exploration Evaluation Selection
Copyright © 2001-2015 Alinean, Inc.
A Better Tool to Communicate & Quantify the Case for Change
8
https://kronos.valuestoryapp.com/vat
Copyright © 2001-2015 Alinean, Inc.
Tell your Value Story long after your Engagement
9
Copyright © 2001-2015 Alinean, Inc.
Tool Best Practices
10
Introduce earlier vs. later
Collaborate & get customer to
own the numbers + story
Promote internal sharing of report
with your champion / mobilizer
Pre-load profile & use
defaults to start
On-line meetings
Side by side engagements
Group sessions
Copyright © 2001-2015 Alinean, Inc.
A Case for Change is Imperative
11
48% Of providers don’t do good
job w/ business value
articulation
74% Of providers too focused
on products vs. value
70% Want providers to deliver
storytelling & case studies to
build trust
How will you better communicate & quantify
your unique value story?
Copyright © 2001-2015 Alinean, Inc.Copyright © 2001-2015 Alinean, Inc.
From a Business Case
to a Case for Change
12
Tom Pisello
tom@alinean.com
@tpisello
@AlineanROI
http://www.alinean.com
Shimon Abouzaglo
Shimon.Abouzaglo@VSRCouncil.org
@VSRSummit
http://www.VSRCouncil.org

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Webinar - From an ROI Business Case to a Case for Change (Value Selling Best Practices)

  • 1. Copyright © 2001-2015 Alinean, Inc.Copyright © 2001-2015 Alinean, Inc. From a Business Case to a Case for Change 1 Tom Pisello tom@alinean.com @tpisello @AlineanROI http://www.alinean.com Shimon Abouzaglo Shimon.Abouzaglo@VSRCouncil.org @VSRSummit http://www.VSRCouncil.org
  • 2. Copyright © 2001-2015 Alinean, Inc. Buyers have changed … 2 50% Increased need to deliver Value / ROI proof (CSO Insights) 5.4Decision makers per deal (CEB) 67% Of buyers journey done digitally (Gartner)
  • 3. Copyright © 2001-2015 Alinean, Inc. This has a tangible impact on Sales … 3 58% Of your opportunities end in “No Decision” (SBI) 24% Longer sales cycles compared to 2 yrs ago (SiriusDecisions) 55% Of sales reps won’t achieve quota goals (CSO Insights) 76% Of deals go to the sales rep who helps set the buying agenda (Forrester)
  • 4. Copyright © 2001-2015 Alinean, Inc. What should you do about it … 4 #1 reason sales reps didn’t achieve quota = Inability to communicate & quantify unique value SiriusDecisions - 2011, 2012, 2013, 2014, 2015, 2016 51% win rate!
  • 5. Copyright © 2001-2015 Alinean, Inc. Building a Business Case 5 Product / Service Features Value Delivered Impact on Key Performance Indicators Reduce Business Risks Reduce Costs Grow Revenue Improve Productivity / Processes
  • 6. Copyright © 2001-2015 Alinean, Inc. A Case for Change 6 Buyer Challenges Pain Points Cost of “Do Nothing” Impact on Business Business Risks Wasted Spend Squandered Revenue Opportunities Productivity / Process Inefficiencies
  • 7. Copyright © 2001-2015 Alinean, Inc. Value Selling Effectiveness 7 New Brain, Logic Logos Reptilian Brain, Emotions Pathos Middle Brain, Credibility Ethos Why Change? Why Now? Why You? Ideas Exploration Evaluation Selection
  • 8. Copyright © 2001-2015 Alinean, Inc. A Better Tool to Communicate & Quantify the Case for Change 8 https://kronos.valuestoryapp.com/vat
  • 9. Copyright © 2001-2015 Alinean, Inc. Tell your Value Story long after your Engagement 9
  • 10. Copyright © 2001-2015 Alinean, Inc. Tool Best Practices 10 Introduce earlier vs. later Collaborate & get customer to own the numbers + story Promote internal sharing of report with your champion / mobilizer Pre-load profile & use defaults to start On-line meetings Side by side engagements Group sessions
  • 11. Copyright © 2001-2015 Alinean, Inc. A Case for Change is Imperative 11 48% Of providers don’t do good job w/ business value articulation 74% Of providers too focused on products vs. value 70% Want providers to deliver storytelling & case studies to build trust How will you better communicate & quantify your unique value story?
  • 12. Copyright © 2001-2015 Alinean, Inc.Copyright © 2001-2015 Alinean, Inc. From a Business Case to a Case for Change 12 Tom Pisello tom@alinean.com @tpisello @AlineanROI http://www.alinean.com Shimon Abouzaglo Shimon.Abouzaglo@VSRCouncil.org @VSRSummit http://www.VSRCouncil.org