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WaveAccess
Business Systems Integrations
Contents

About us .............................................................................................................................................................. 3

Document Purpose ............................................................................................................................................. 3

Business Special Technologies ............................................................................................................................ 4
  SalesForce ....................................................................................................................................................... 4
   Microsoft CRM ................................................................................................................................................ 4
   Integration with Microsoft AX ........................................................................................................................ 4
   Integration with Microsoft NAV ..................................................................................................................... 4
   Microsoft SharePoint ...................................................................................................................................... 4
   Sugar CRM....................................................................................................................................................... 4

Payment Systems ................................................................................................................................................ 5
  Barclays Online Payment System ................................................................................................................... 5
   Robobank IDEAL Payment System .................................................................................................................. 5
   Integration with CBR services ......................................................................................................................... 5
   Worldpay Payment System ............................................................................................................................ 5
   Paypal Payment System .................................................................................................................................. 5

Delivery Systems ................................................................................................................................................. 5
  Integration with FedEx web services .............................................................................................................. 5
   Integration with UPS web services ................................................................................................................. 5

Social Networks .................................................................................................................................................. 6
  Integration with FaceBook.com ...................................................................................................................... 6
   Integration with Twitter ................................................................................................................................. 6

Map systems ....................................................................................................................................................... 6
 MapServer....................................................................................................................................................... 6

TeleCommunications .......................................................................................................................................... 6
  Integration with "A1A" aggregator ................................................................................................................. 6
   TrixBox VoIP & Microsoft CRM ....................................................................................................................... 6

Contacts .............................................................................................................................................................. 7
  Public contact ................................................................................................................................................. 7
   Direct contact ................................................................................................................................................. 7



WaveAccess Business Systems Integrations                                                                                                                          2/7
About us
WaveAccess is a Microsoft Certified Partner was established in 2000 year with the Headquarters in St-
Petersburg, Software Development Centers in Russia, Ukraine and a Regional Office in USA, California.
Main specializations of WaveAccess include the following areas:
1) Business To Business - business process automation, document control systems, products development;
2) Business To Customer - eCommerce, community sites;
3) CRM development – MS Dynamics, SalesForce, SugarCRM;
4) Web and RIA development – .NET, Adobe, Java, PHP;
5) Mobile/Wireless development – Iphone, Symbian, Android, Samsung;


Document Purpose
The purpose of the document is to list the world known business systems that WaveAccess engineers have
integrated with and outline what particular we’ve done with them.
According signed NDAs with our customers and preventing information leaks this document contains brief
information only, to get more details about our experience please contact us with ways described at the
end of document or via WaveAccess Customer Workspace.
Customer Workspace URL: http://www.wave-access.com/Customer/Login.aspx




WaveAccess Business Systems Integrations                                                            3/7
Business Special Technologies

SalesForce
Entities and forms customization, Inline frame customization, S-Controls and triggers development, creation
of external applications that use SalesForce data via SFDC services.


Microsoft CRM
Add-ons development, entities and forms customization, Inline frame customization, plug-ins development,
call-outs development, workflows development.


Integration with Microsoft AX
Providing retrieving and saving data interfaces (data access) to and from Microsoft AX using Microsoft
Services, Microsoft AX Business Connector, and special Microsoft AX web controls, implementing connector
applications that integrate AX with other systems, leveraging meta data information to provide a generic
approach for data synchronization on business entities level.


Integration with Microsoft NAV
Providing retrieving and saving data interfaces (data access) to and from Microsoft NAV using Web Services.


Microsoft SharePoint
Creating portals, development of web parts, organizing a single documents storage with fast search,
categorization and approval workflows; development of single user's workspace with required services and
team collaboration; external systems integration with reporting functionality; - advanced workflows
support with dynamic wizards; custom extensions for authentication and data provision; live two-ways data
synchronization with external data sources.


Sugar CRM
Custom modules development, customization of standard modules, implementation of creating new CRM
instances on-fly.




WaveAccess Business Systems Integrations                                                               4/7
Payment Systems

Barclays Online Payment System
Payment transactions processing using call back URLs.


Robobank IDEAL Payment System
Robobank IDEAL payment system integration (web shop transaction module implementation, web service
and url callbacks).


Integration with CBR services
Integration with CBR services (Central Bank of Russian Fedaration) (integration with daily currency services,
support SOAP/XML/HTTP protocols, retrieval of the currency rates, currency rates history, support
asynchronous callbacks for currency conversions, support of caching of rates with daily refresh, building a
client-side currency calculator, support selecting currency to be displayed on a web site pages - with auto-
convert from an original currency).


Worldpay Payment System
Worldpay (payment transactions processing, Worldpay interface customization).


Paypal Payment System
Integration with the web-service, supporting step-by-step payment transactions, auto-redirect to- and from
PayPal, error handling, support of payments via VISA/MasterCard or PayPal account, integration with "Buy
Now" service, support of http- and web-service callbacks from PayPal).


Delivery Systems

Integration with FedEx web services
Creation of FedEx packages and tracking their status via FedEx web services.


Integration with UPS web services
Package creation via UPS web services.




WaveAccess Business Systems Integrations                                                                5/7
Social Networks

Integration with FaceBook.com
Building an IFRAME-based web application with .NET back-end using FaceBook API and Web Services,
support auto-authentication in FaceBook, retrieval of the user profile data, retrieval of user's friends data,
download profile photo to be used in our application, saving and restoring the application data using
FaceBook API.


Integration with Twitter
Utilizing the REST API to make a search of tweets that match to a specified query, to implement a user
authentication, to post twits, to perform the users lookup/search, to manage friendship, lists and
subscription.


Map systems

MapServer
Creation and manipulation of the topographic maps based on GML description from Ordnance Survey.


TeleCommunications

Integration with "A1A" aggregator
Supporting SMS and terminal payments (integration with Aggregator web service using HTTP/SOAP/XML,
setting up a unique "short" phone number and unique prefix for SMS, Handling the Aggregator’s callbacks
notifying about payments’ status, handling the payment errors, implementing a Web Service to be called by
Aggregator for checking payment details, integration with aggregator’s Web Service to retrieve the current
balance, the history of payments, etc., support payments via public terminals)


TrixBox VoIP & Microsoft CRM
Product implementation of a call–center system based on the TrixBox PBX (subscribing and listening for
calls, calls forwarding, calls recording, playing and initiating).
Product URL: http://www.wave-access.com/Public_en/trixbox.aspx




WaveAccess Business Systems Integrations                                                                 6/7
Contacts

Public contact
WaveAccess, St.Petersburg, Russia
Office 4d, 19 Bolshaya Morskaya Street,
191186
Phone: +7.812.326.86.26
Web site: www.wave-access.com
E-mail: info@wave-access.com


Direct contact
Contact: Alexander Azarov
Role: Partner & deputy CTO
E-mail: Alexander.Azarov@wave-access.com
Mobile: +7.921.309.21.13
Skype: alexaz.work




WaveAccess Business Systems Integrations   7/7

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Wave Access Business Systems Integration

  • 2. Contents About us .............................................................................................................................................................. 3 Document Purpose ............................................................................................................................................. 3 Business Special Technologies ............................................................................................................................ 4 SalesForce ....................................................................................................................................................... 4 Microsoft CRM ................................................................................................................................................ 4 Integration with Microsoft AX ........................................................................................................................ 4 Integration with Microsoft NAV ..................................................................................................................... 4 Microsoft SharePoint ...................................................................................................................................... 4 Sugar CRM....................................................................................................................................................... 4 Payment Systems ................................................................................................................................................ 5 Barclays Online Payment System ................................................................................................................... 5 Robobank IDEAL Payment System .................................................................................................................. 5 Integration with CBR services ......................................................................................................................... 5 Worldpay Payment System ............................................................................................................................ 5 Paypal Payment System .................................................................................................................................. 5 Delivery Systems ................................................................................................................................................. 5 Integration with FedEx web services .............................................................................................................. 5 Integration with UPS web services ................................................................................................................. 5 Social Networks .................................................................................................................................................. 6 Integration with FaceBook.com ...................................................................................................................... 6 Integration with Twitter ................................................................................................................................. 6 Map systems ....................................................................................................................................................... 6 MapServer....................................................................................................................................................... 6 TeleCommunications .......................................................................................................................................... 6 Integration with "A1A" aggregator ................................................................................................................. 6 TrixBox VoIP & Microsoft CRM ....................................................................................................................... 6 Contacts .............................................................................................................................................................. 7 Public contact ................................................................................................................................................. 7 Direct contact ................................................................................................................................................. 7 WaveAccess Business Systems Integrations 2/7
  • 3. About us WaveAccess is a Microsoft Certified Partner was established in 2000 year with the Headquarters in St- Petersburg, Software Development Centers in Russia, Ukraine and a Regional Office in USA, California. Main specializations of WaveAccess include the following areas: 1) Business To Business - business process automation, document control systems, products development; 2) Business To Customer - eCommerce, community sites; 3) CRM development – MS Dynamics, SalesForce, SugarCRM; 4) Web and RIA development – .NET, Adobe, Java, PHP; 5) Mobile/Wireless development – Iphone, Symbian, Android, Samsung; Document Purpose The purpose of the document is to list the world known business systems that WaveAccess engineers have integrated with and outline what particular we’ve done with them. According signed NDAs with our customers and preventing information leaks this document contains brief information only, to get more details about our experience please contact us with ways described at the end of document or via WaveAccess Customer Workspace. Customer Workspace URL: http://www.wave-access.com/Customer/Login.aspx WaveAccess Business Systems Integrations 3/7
  • 4. Business Special Technologies SalesForce Entities and forms customization, Inline frame customization, S-Controls and triggers development, creation of external applications that use SalesForce data via SFDC services. Microsoft CRM Add-ons development, entities and forms customization, Inline frame customization, plug-ins development, call-outs development, workflows development. Integration with Microsoft AX Providing retrieving and saving data interfaces (data access) to and from Microsoft AX using Microsoft Services, Microsoft AX Business Connector, and special Microsoft AX web controls, implementing connector applications that integrate AX with other systems, leveraging meta data information to provide a generic approach for data synchronization on business entities level. Integration with Microsoft NAV Providing retrieving and saving data interfaces (data access) to and from Microsoft NAV using Web Services. Microsoft SharePoint Creating portals, development of web parts, organizing a single documents storage with fast search, categorization and approval workflows; development of single user's workspace with required services and team collaboration; external systems integration with reporting functionality; - advanced workflows support with dynamic wizards; custom extensions for authentication and data provision; live two-ways data synchronization with external data sources. Sugar CRM Custom modules development, customization of standard modules, implementation of creating new CRM instances on-fly. WaveAccess Business Systems Integrations 4/7
  • 5. Payment Systems Barclays Online Payment System Payment transactions processing using call back URLs. Robobank IDEAL Payment System Robobank IDEAL payment system integration (web shop transaction module implementation, web service and url callbacks). Integration with CBR services Integration with CBR services (Central Bank of Russian Fedaration) (integration with daily currency services, support SOAP/XML/HTTP protocols, retrieval of the currency rates, currency rates history, support asynchronous callbacks for currency conversions, support of caching of rates with daily refresh, building a client-side currency calculator, support selecting currency to be displayed on a web site pages - with auto- convert from an original currency). Worldpay Payment System Worldpay (payment transactions processing, Worldpay interface customization). Paypal Payment System Integration with the web-service, supporting step-by-step payment transactions, auto-redirect to- and from PayPal, error handling, support of payments via VISA/MasterCard or PayPal account, integration with "Buy Now" service, support of http- and web-service callbacks from PayPal). Delivery Systems Integration with FedEx web services Creation of FedEx packages and tracking their status via FedEx web services. Integration with UPS web services Package creation via UPS web services. WaveAccess Business Systems Integrations 5/7
  • 6. Social Networks Integration with FaceBook.com Building an IFRAME-based web application with .NET back-end using FaceBook API and Web Services, support auto-authentication in FaceBook, retrieval of the user profile data, retrieval of user's friends data, download profile photo to be used in our application, saving and restoring the application data using FaceBook API. Integration with Twitter Utilizing the REST API to make a search of tweets that match to a specified query, to implement a user authentication, to post twits, to perform the users lookup/search, to manage friendship, lists and subscription. Map systems MapServer Creation and manipulation of the topographic maps based on GML description from Ordnance Survey. TeleCommunications Integration with "A1A" aggregator Supporting SMS and terminal payments (integration with Aggregator web service using HTTP/SOAP/XML, setting up a unique "short" phone number and unique prefix for SMS, Handling the Aggregator’s callbacks notifying about payments’ status, handling the payment errors, implementing a Web Service to be called by Aggregator for checking payment details, integration with aggregator’s Web Service to retrieve the current balance, the history of payments, etc., support payments via public terminals) TrixBox VoIP & Microsoft CRM Product implementation of a call–center system based on the TrixBox PBX (subscribing and listening for calls, calls forwarding, calls recording, playing and initiating). Product URL: http://www.wave-access.com/Public_en/trixbox.aspx WaveAccess Business Systems Integrations 6/7
  • 7. Contacts Public contact WaveAccess, St.Petersburg, Russia Office 4d, 19 Bolshaya Morskaya Street, 191186 Phone: +7.812.326.86.26 Web site: www.wave-access.com E-mail: info@wave-access.com Direct contact Contact: Alexander Azarov Role: Partner & deputy CTO E-mail: Alexander.Azarov@wave-access.com Mobile: +7.921.309.21.13 Skype: alexaz.work WaveAccess Business Systems Integrations 7/7