Humans spend 1.3 million years worth of time on social media per month. Whoa.
It's no surprise that social networks have become the most important frontier of online publishing and marketing. It's also changed the way we interact with one another and communicate. It's changed political protests, civil rights movements, how we shop, and even, I argue, how we think. Yes, the actual neurochemistry of our brains can, and has, been altered by the Social Media Revolution.
So let's talk about how social media changes our brains. Let's talk about these neurological mutations that we are all experiencing together, and what it means for usage -- and success! -- on the fastest growing platforms of our age.
Let's talk about social neuromarketing.
Social Neuromarketing: How Facebook et al. Change Your Brain
1. SOCIAL NEUROMARKETING
Your brain is obsessed with social media. And,
believe it or not, that’s actually not a bad thing.
@alexlwall
#SOCIALBRAINS
2.
3. The internet is the first thing that humanity has
built that humanity doesn't understand… the
largest experiment in anarchy that we have
ever had.
Eric Schmidt, Chairman of Google
4. Everything changes your brain
Everything from kicking a soccer ball to pouring coffee changes your brain.
That goes double for repetitive behaviors. (Get it?)
7. Facebook Eye effect
• Data chunking
• Applies to all social platforms
• How we see our lives
8. Sociological Ramifications
• Reinforces “ambient awareness”
– Invisible dimension of data applied to every day
life, but not drawn from every day life
– The world becomes a global village, where
everyone has access to the details of others’
intimate lives.
• Documenting the experience becomes part of the
experience.
• “Social proofing”
9. Social Media as a Drug
The accessibility of data and the constant, piece-by-piece
stream of it makes our working memories lazy, and increases
our extended dependence on using the platform.
10. - White matter abnormalities in orbito-frontal cortex
- Linked to executive thinking skills, emotional processing,
and cognitive function.
Internet Addiction Disorder (IAD)
Neurologically Identical to Drug
and Alcohol Addiction
11. Neurological Ramifications
• Each piece of information releases
dopamine, which encourages repeat
action.
– Checking for notifications becomes a “fix”.
• The more stimulus the brain receives, the
more difficult it is to parse through
information that’s important and that
which is not.
– Advertising messages become lost unless
they are precisely targeted and speak
directly to the brain.
13. Online Interaction Neurologically
Superior to Offline Interaction?
• More friends and
followers = more grey
matter in 4 areas of
the brain.
• Only 1 area of the
brain, the amygdala,
is increased by offline
interactions.
• The other 3 are only
activated by online
connections.
• Grey matter is the
layer of brain tissue
where mental
processing occurs.
• Basically?
– Facebook increases
the amount of tissue in
our brains that
processes information.
• Put that in the win
column.
14. Basically: We are culturally and
chemically programmed to get excited
about interacting.
• Validation through
these self-extensions
(likes, comments,
interaction)
becomes crucial,
and lack of it is seen
as a threat to the
organism.
– No matter what you
say, your old brain loves
seeing those
notifications.
15. The part of the brain that is always on is the part interested in YOU and
OTHERS.
When inactive, the brain defaults to these regions – basically, thinking about
itself and other people.
16. The brain is so hard-
wired for social activity,
positive social habits
have a more positive
impact on overall
health than the
negative effects of
smoking, poor dieting,
etc.
17. Cyborg anthropologist Amber Case studies how people upload their
bodies and internal space into the internet, and how “humanness” is
produced through machines.
She calls this the technosocial self and explains that our machines,
devices, and profiles have become external hard drives for our
brains.
Social as an extension of ourselves.
18. What have we learned that we
can use?
• Social is an excellent platform for
interactive education, crowdsourcing
brand development, and forming a
strong sense of community.
• It hampers our ability to remember by
acting as external hard drive.
• Our brains are adapting to deal with
the constant flow of stimuli.
19. How Brands (Should)
Navigate Social’s Impact on the
BrainDevelopers
• Utilize gamification
(dopamine
marketing).
• Include notifications –
the brain feeds on
that.
• Allow users to share
data and discoveries
with one another.
Advertisers
• Hyper-targeting is
crucial.
• Stand out, be
memorable, appeal to
the Reptilian brain.
• Don’t lecture; have a
conversation.
• Create a community.
Social changes your brain
Couple of different ways, some examples, some of the science, and what that means on a practical level
Eric Schmidt quote – internet is future
Why FB?
The total amount of time spent on FB each month is 1.3 million YEARS
Americans spend 3x as much time on it as any other site
Each action and thought fires a series of neurons, most of which secrete small amounts of chemicals.
These chemicals, even at a microscopic level, leave an impression on your brain
Fingerprints on a glass
How we interact with the world
How our brain perceives & processes stimuli
WHY DO WE USE social IN THE FIRST PLACE
Journal of Broadcasting & Electronic Media
Bc we are bored (with assists from self-expression and the desire to communicate)
Not a high concept strategy on what makes it tick. We go on FB because we want to be entertained or amused.
Since presentation becomes part of the experience, documentation becomes a necessary part of the experience
Emphasis in new technology, like smartphones, camera function
We start seeing things based on how they will be embedded in the interface
This has happened before
“MySpace pics”
Passive influx of social information
Aware of one another’s lives and ongoings without ever having direct conversation
Huge uptick in ambient awareness after FB introduced the News Feed
FB affects our minds a lot like a drug
Overexposure to media has led to some instances of reactive psychosis, most famously Jason Russell
Kony 2012 campaign organizer
Refused to unplug, it drove him crazy, he got buck naked and screamed at the devil
FB and social media platforms have a certain power of our minds that we need to both understand and respect.
White matter abnormalities that affect higher thinking, emotional processing, and cognitive function
FOOD FOR THOUGHT: all the things that make us different from our best machines
FB affects our minds a lot like a drug
Overexposure to media has led to some instances of reactive psychosis, most famously Jason Russell
Kony 2012 campaign organizer
Refused to unplug, it drove him crazy, he got buck naked and screamed at the devil
FB and social media platforms have a certain power of our minds that we need to both understand and respect.The more stimulus we receive, the harder it is to determine which stimulus is important
The FB EdgeRank algo relieves some of the burden, but only in supposed quality, not quantity.
It basically puts a lot of high-value content in front of us, making it even harder to parse through and prioritize
More friends on FB -> more interaction
More interaction on FB -> denser grey matter in 4 regions
AMYGDALA – memory
Left middle temporal gyrus (LMTG), recognize faces, access word meaning
Right superior temporal sulcus (RSTS)
Entorhinal cortex (matching names to faces)
More friends on FB -> more interaction
More interaction on FB -> denser grey matter in 4 regions
AMYGDALA – memory
Left middle temporal gyrus (LMTG), recognize faces, access word meaning
Right superior temporal sulcus (RSTS)
Entorhinal cortex (matching names to faces)
NOT receiving attention or being made to feel like part of the group is considered a threat to the organism
For example, this is part of the reason cyberbullying is such a problem: teenagers who are growing up in a digitized environment, when isolated, experience a deep pain that goes all the way to our genetic roots.
Our sense of community is evolving to include our digital frontiers.
Even when resting, we think about others
Exclusion and ostracization light up the same parts of the brain as actual, physical pain
Even though your arm may not actually hurt if someone you care about ignores you, your mind experiences the same reactions it would as if you had just broken it in a car door.
So foundational to our survival that the positive effects of proper socialization outweigh the negative effects of poor health, poor diet, smoking
THAT DOES NOT GIVE YOU LICENSE TO SIT AROUND ALL DAY EATING CHEETOS AND PLAYING FARMVILLE. THAT’S NOT WHAT THAT MEANS.
Case expanded on this in a great TED talk
I got to meet her at SXSW this year, she’s fantastic.
FB and other mediums have basically become external hard drive
We used to actually have to remember phone numbers, if you can believe it.
PEOPLE GO ON SOCIAL TO BE HEARD
We can’t remember details as well because we don’t have to
We are getting better at communicating and interacting and collaborating with one another
Our brains are adapting, we’re getting denser grey matter but we are getting some white matter abnormalities
Zuckerberg is red-green colorblind, so blue is especially vibrant for him
Neurologically speaking, most colors distract the eye, but blue registers as a transparent palette and doesn’t pull focus away from the content.
THINGS FOR ADVERTISERS AND DEVELOPERS