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communication,	
  strategy	
  &	
  leadership	
  architects	
  	
  

                                                                                                                               	
  	
  	
                                                                              	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  


	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
                                                                                                                                 	
  
                                                                                                                                 	
  
                                                                                                                                 	
                                                                                      "Digital	
  Utopia	
  vs.	
  Digital	
  Cynicism"	
  
                                                                                                                                 	
                                                                                         Barcelona,	
  8th	
  of	
  April	
  2013.	
  
                                                                                                                                 	
  
                                                                                                                                 	
  
                                                                                                                                 	
  
                                                                                                                                 	
  
                                                                                                                                 	
  
                                                                                                                                 	
  




                                                                                                                                                                                                                                                                                                      	
  
                                                                                                                               	
  
                                                                                                                               	
  
                                                                                                                               	
  
                                                                                                                               	
  
                                                                                                                               	
  
                                                                                                                               	
  
                                                                                                                               	
  
                                                                                                                               	
  
                                                                                                                               	
  
                                                                                                                               	
  
                                                                                                                               	
  
                                                                                                                               	
  

                                                                                                                               #newCommunication	
  #newLeadership	
  #newPolitics	
                                                                                                                                       1	
  


                                                                                                                                                                                          www.ingenia-­‐pro.com	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  @ingenia_pro	
  
                                                                                                                             	
  
                                                                                                                                                                                                                                                                                                                    	
  
communication,	
  strategy	
  &	
  leadership	
  architects	
  	
  

  	
  	
  	
                             	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  


  	
  
                                      The	
  Talking	
  Points	
  following	
  the	
  presentation:	
  
                 http://prezi.com/ewhszgfcpx2t/digital-­‐utopia-­‐vs-­‐cynicism-­‐barcelona-­‐april-­‐8th-­‐2013/	
  
  	
  
  	
  
  	
  
  1.	
  Digital	
  World	
  beginning.	
  	
  Three	
  different	
  stages	
  of	
  Power:	
  
  	
  
  	
         	
             1.	
  Local	
  Power	
  (middle	
  ages)	
  
  	
         	
             2.	
  State	
  Power	
  (modern	
  age)	
  
  	
         	
             3.	
  People	
  Power	
  age	
  started	
  when	
  the	
  Digital	
  World	
  began:	
  
  	
         	
             	
         -­‐	
  In	
  1971,	
  the	
  first	
  e-­‐mail.	
  	
  
  	
         	
             	
         -­‐	
  30	
  years	
  ago	
  the	
  Internet	
  era	
  started.	
  (In	
  1983,	
  the	
  first	
  military	
  	
  
  	
         	
             	
         "internet",	
  commercially	
  opened	
  in	
  1995.)	
  	
  	
  
  	
  	
  
  	
         	
             	
  
  	
  
  Internet	
  was	
  the	
  door-­‐in	
  to	
  new	
  &	
  huge	
  possibilities:	
  	
  
  	
  
  	
         -­‐	
  Access,	
  more	
  open	
  &	
  inclusive	
  structures;	
  bottom-­‐up,	
  
  	
         -­‐	
  New	
  social	
  organization	
  based	
  on	
  citizen’s	
  empowerment;	
  
  	
         -­‐	
  Another	
  chance	
  to	
  improve	
  deliberative	
  Democracy,	
  
  	
  
  	
         Vs.	
  
  	
  
  	
         -­‐	
  Leaving	
  behind	
  all	
  the	
  old	
  structures.	
  
  	
  
  	
         	
  
  Revolution	
  was	
  a	
  word	
  to	
  summarize	
  those	
  huge	
  opportunities.	
  
  Today	
  "What's	
  happening	
  in	
  the	
  Cloud	
  in	
  just	
  a	
  minute?”	
  
  	
  
  	
  
  	
  
  2.	
  Utopia	
  vs.	
  Cynicism:	
  what	
  is	
  really	
  happening?	
  Let's	
  take	
  a	
  look:	
  
  	
  
  	
  
  	
  
  A.	
  Digital	
  Human	
  Rights:	
  access	
  &	
  censorship.	
  
  	
  
  	
         -­‐	
   Non-­‐democratic	
   censorship:	
   Bahrain,	
   China,	
   Iran,	
   Syria,	
   Vietnam,	
   Cuba,	
  
  	
         Belarus,	
  Russia	
  or	
  North	
  Korea.	
  
  #newCommunication	
  #newLeadership	
  #newPolitics	
                                                                                                  2	
  


                      www.ingenia-­‐pro.com	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  @ingenia_pro	
  
	
  
                                                                                                                                                  	
  
communication,	
  strategy	
  &	
  leadership	
  architects	
  	
  

  	
  	
  	
                        	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  


  	
  
  	
            	
                1.	
  Iran	
  elections	
  2009:	
  just	
  a	
  few	
  hours	
  before	
  the	
  polls	
  open	
  it	
  wasn't	
  	
  
  	
            	
                possible	
  to	
  send	
  SMS	
  +	
  Opposition	
  Parties	
  Websites	
  were	
  down.	
  
  	
  
  	
            	
  
  	
            	
                2.	
  China	
  &	
  its	
  ‘Great	
  Firewall’s	
  intranet:	
  10	
  years	
  to	
  build	
  it	
  and	
  	
   	
  
  	
            	
                40.000	
  Police	
  Officers	
  spying	
  and	
  more	
  than	
  50	
  laws.	
  
  	
  
  	
            	
                Two	
  threats:	
  foreign	
  -­‐dangerous-­‐	
  websites	
  (black	
  list	
  +	
  dangerous	
  words	
  	
  
  	
            	
                to	
  be	
  forbidden)	
  &	
  intern	
  dissidence.	
  
  	
  
  	
            	
                This	
  intranet	
  -­‐government	
  controlled	
  platforms	
  include	
  Chinese	
  Weibo	
  	
  	
  
  	
            	
                (twitter)	
  or	
  RenRen	
  (facebook)	
  or	
  it's	
  own	
  Google	
   but	
  with	
  the	
  tied	
  and	
  	
  
  	
            	
                expected	
  controls	
  by	
  the	
  Chinese	
  officials.	
  	
  
  	
  
  	
  
  	
            	
                3.	
  Russia:	
  the	
  Duma	
  passed	
  last	
  year	
  a	
  law	
  that	
  permits	
  the	
  	
              	
  
  	
            	
                censorship	
  of	
  a	
  blacklist	
  of	
  sites	
  that	
  do	
  not	
  comply	
  with	
  the	
  desires	
  of	
  	
  
  	
            	
                the	
  Putin	
  Government	
  
  	
  
  	
  
  	
  
  	
            -­‐	
   (Public	
   and	
   Private)	
   Censorship	
   on	
   democratic	
   states:	
   they	
   can	
   control	
  
  	
            communications.	
   "CIA	
   -­‐and	
   the	
   Democratic	
   Governments-­‐	
   are	
   watching	
   US":	
  
  	
            24/7	
  monitoring.	
  They	
  have	
  all	
  the	
  information:	
  what	
  we	
  read,	
  what	
  we	
  shop,	
  
  	
            what	
  we	
  do,	
  bank	
  accounts	
  and	
  credit	
  cards	
  data.	
  Privacy	
  and	
  the	
  Digital	
  Life.	
  
  	
  
  	
            Facebook	
   or	
   Twitter,	
   as	
   private	
   companies	
   have	
   the	
   right/freedom	
   to	
  
  	
            close/block	
   accounts	
   with	
   any	
   reason,	
   without	
   explaining	
   why,	
   without	
   giving	
  
  	
            answers	
  to	
  anyone.	
  	
  
  	
  
  B.	
  The	
  twittevers	
  bubble:	
  200	
  milions	
  users	
  vs.	
  7.000.000.000	
  citizens.	
  
  	
  
  	
            -­‐	
  Up	
  to	
  90%	
  of	
  a	
  typical	
  twitter	
  feed	
  is	
  basically	
  a	
  waste	
  of	
  everyone’s	
  time;	
  
  	
            -­‐	
  partisan	
  sniping	
  and	
  gaffe-­‐driven	
  garbage;	
  
  	
            	
  
  	
            -­‐	
  separating	
  the	
  wheat	
  from	
  the	
  chaff;	
  	
  
  	
            -­‐	
  "Facebook	
  users	
  are	
  exhibitionists,	
  and	
  Twitter	
  one,	
  narcissistic";	
  
  	
            -­‐	
  fake	
  identities;	
  buying	
  followers/influence;	
  
  	
            -­‐	
  trending	
  topic	
  obsession;	
  
  	
            -­‐	
  we	
  don't	
  listen;	
  we	
  only	
  want	
  to	
  be	
  heard;	
  
  #newCommunication	
  #newLeadership	
  #newPolitics	
                                                                                                  3	
  


                 www.ingenia-­‐pro.com	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  @ingenia_pro	
  
	
  
                                                                                                                                                  	
  
communication,	
  strategy	
  &	
  leadership	
  architects	
  	
  

  	
  	
  	
                        	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  


  	
         -­‐	
  we	
  can't	
  measure	
  the	
  quality	
  of	
  the	
  interaction;	
  
  	
         -­‐	
  there's	
  no	
  conversation,	
  no	
  room	
  for	
  debate	
  neither	
  persuasion;	
  
  	
         -­‐	
   Tribal	
   patterns:	
   "I	
   follow	
   -­‐only-­‐	
   the	
   people	
   that	
   shares	
   my	
   same	
   -­‐partisan,	
  
  	
         ideological-­‐	
  values".	
  So	
  what	
  about	
  independent,	
  centrists	
  or	
  undecided	
  voters	
  
  	
         or	
  supporters?	
  We	
  are	
  leaving	
  behind	
  the	
  middle-­‐ground	
  people;	
  
  	
         -­‐	
  unverified/manipulated/smears	
  leading;	
  
  	
  
  	
  
  	
  
  C.	
  Communication	
  or	
  misinformation?	
  
  	
  
  	
         -­‐	
  24/7	
  spiral	
  timelines	
  non-­‐stop;	
  It	
  moves	
  so	
  fast	
  that	
  if	
  you're	
  not	
  continuously	
  
  	
         checking	
  in,	
  you	
  completely	
  	
   lose	
  track	
  of	
  the	
  conversation	
  —	
  	
  
  	
         and	
  it’s	
  almost	
  impossible	
  to	
  figure	
  out	
  what	
  happened	
  three	
  hours	
  ago,	
  much	
  
  	
         less	
  two	
  days	
  ago.	
  We	
  can’t	
  save	
  Twitter	
  for	
  later,	
  like	
  rss,	
  blogs,	
  and	
  books...	
  
  	
  
  	
         	
  
  	
         -­‐	
  double	
  screen	
  effect:	
  Huge	
  TV	
  events	
  &	
  translated/interpreted	
  in	
  digital	
  Real	
  
  	
         Time.	
  Millionaire	
  Global	
  audience:	
  watching,	
  listening,	
  understanding,	
  reacting	
  -­‐	
  
  	
         in	
  favor	
  or	
  against	
  it-­‐	
  Olympics,	
  Oscars,	
  SOTU,	
  Presidential	
  Debates.	
  
  	
  	
     	
  
  	
         But	
  we	
  are	
  loosing	
  attention	
  &	
  interest.	
  	
  
  	
  
  	
         -­‐	
  People	
  are	
  the	
  New	
  Media	
  Outlets.	
  They	
  lost	
  the	
  monopoly	
  of	
  deciding	
  what's	
  
  	
         news.	
  You've	
  got	
  this	
  power	
  in	
  your	
  hands.	
  
  	
  
  	
  
  	
  
  	
  
  	
  
  	
  
  3.	
  Digital	
  networks	
  Achilles	
  heels:	
  
  	
  
  	
         a.	
  Tribes	
  Polarization:	
  talking	
  about	
  issues	
  is	
  like	
  a	
  "Barça	
  vs	
  Madrid";	
  watching	
  
  	
         a	
   global	
   event	
   is	
   seeing	
   to	
   tribes	
   saying	
   "Yes"	
   and	
   "No".	
   The	
   others	
   are	
  
  	
         excluded?	
  Are	
  not	
  counting	
  any	
  more?	
  
  	
         	
  
  	
         The	
   example	
   of	
   the	
   blogosphere	
   we	
   follow	
   and	
   the	
   books	
   we	
   read	
   depending	
   -­‐
  	
         only-­‐	
   in	
   our	
   ideology.	
   We	
   don't	
   get	
   to	
   know	
   or	
   understand	
   the	
   others,	
   the	
  
  	
         opponents,	
  People	
  thinking	
  different	
  to	
  us.	
  
  	
  
  #newCommunication	
  #newLeadership	
  #newPolitics	
                                                                                              4	
  


                 www.ingenia-­‐pro.com	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  @ingenia_pro	
  
	
  
                                                                                                                                              	
  
communication,	
  strategy	
  &	
  leadership	
  architects	
  	
  

  	
  	
  	
                        	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  


  	
  
  	
        b.	
  Click/sofa/slacktivism:	
  
  	
  
  	
        Social	
   activism	
   and	
   mobilization,	
   requires	
   discipline,	
   commitment,	
   structure,	
  
  	
        organization,	
  hierarchies,	
  strategy	
  ...	
  	
  
  	
        	
  
  	
  
  	
        c.	
  	
  there's	
  no	
  conversation	
  at	
  all.	
  Unilateral	
  Communication.	
  
  	
  
  	
  
  	
  
  	
  
  4.	
  What	
  Digital	
  Networks	
  are	
  useful	
  for?	
  
  	
  
  	
        -­‐	
   Enables	
   spreading	
   the	
   word,	
   raising	
   the	
   voice,	
   activism,	
   outreach,	
  
  	
        mobilization,	
  engagement,	
  fundraising,	
  	
  building	
  networks	
  and	
  organizations...	
  
  	
  
  	
        -­‐	
  FEMA	
  sandy;	
  
  	
  
  	
        -­‐	
  White	
  House'	
  "We	
  the	
  People":	
  open+acces+transparent	
  government	
  vs	
  
  	
        	
  
  	
        But	
  what	
  about	
  the	
  "death	
  star/strange"	
  petitions?	
  
  	
  
  	
        -­‐	
   Obama	
   	
   SOTU	
   +	
   Marco	
   Rubio	
   rebuttal	
   water	
   +	
   reaction	
   	
   +	
   the	
   printed	
   press	
  
  	
        haven't	
  been	
  published	
  yet:	
  
  	
  
  	
        -­‐	
   Government	
   Pressure:	
   Governments	
   before	
   going	
   or	
   not	
   going	
   to	
   war	
   they	
  
  	
        will	
  receive	
  huge	
  pressure	
  from	
  the	
  organized	
  society.	
  	
  
  	
  
  	
        -­‐	
  Accurate	
  and	
  relevant	
  information:	
  If	
  you	
  look	
  for	
  it,	
  you	
  can	
  have	
  it	
  easily	
  and	
  
  	
        free	
  
  	
  
  5.	
  conclusions:	
  
  	
  
  	
  
  	
        -­‐	
  Democratic	
  societies	
  have	
  limits	
  and	
  "kind	
  of"	
  censorship.	
  
  	
  
  	
        -­‐	
   Digital	
   life	
   has	
   secured	
   more	
   horizontal	
   access	
   information	
   &	
   more	
  
  	
        democratic	
  communication	
  structures.	
  
  	
        	
  
  	
        -­‐	
  Twitteverse	
  is	
  not	
  representative	
  at	
  all.	
  
  #newCommunication	
  #newLeadership	
  #newPolitics	
                                                                                                5	
  


                 www.ingenia-­‐pro.com	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  @ingenia_pro	
  
	
  
                                                                                                                                                	
  
communication,	
  strategy	
  &	
  leadership	
  architects	
  	
  

  	
  	
  	
                        	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  


  	
  
  	
        -­‐	
  We	
  are	
  doing	
  the	
  same	
  we	
  did,	
  nothing	
  new,	
  but	
  more	
  easily.	
  Digital	
  life	
  
  	
  	
    enables	
  you	
  to	
  do	
  something	
  you	
  have	
  always	
  done	
  a	
  little	
  easier	
  than	
  before.”	
  
  	
  
  	
        -­‐	
  Digital	
  tools	
  and	
  digital	
  social	
  networks:	
  
  	
  
  	
        	
             ·∙	
  does	
  not	
  connect	
  different	
  arguments	
  and	
  people;	
  
  	
        	
             ·∙	
  don't	
  promote	
  a	
  cold	
  and	
  balanced	
  conversation;	
  
  	
        	
             ·∙	
  connects	
  tribes	
  and	
  opinions	
  and	
  reproduces	
  the	
  ancient	
  tribalism	
  of	
  	
  
  	
        	
             human	
  beings.	
  
  	
  
  	
  
  	
        -­‐	
   Inclusive	
   listening	
   &	
   conversation	
   -­‐	
   also	
   with	
   undecided,	
   independents	
   or	
  
  	
        centrists;	
  
  	
  
  	
        -­‐	
   never	
   consider	
   Internet	
   isolated	
   from	
   TV,	
   radio,	
   cinema,	
   papers	
   or	
   face-­‐to-­‐
  	
        face	
  communications;	
  
  	
  
  	
        -­‐it's	
  worth	
  investing	
  money,	
  time	
  and	
  other	
  resources	
  trying	
  to	
  force	
  citizens	
  to	
  
  	
        be	
  rational,	
  participative,	
  involved,	
  committed	
  to	
  public	
  affairs,	
  when	
  there's	
  a	
  
  	
        huge	
  majority	
  of	
  citizens	
  who	
  are	
  emotional,	
  unengaged,	
  and	
  basically	
  lazy	
  with	
  
  	
        public	
  affairs.	
  
  	
  
  	
        -­‐	
  People	
  still	
  have	
  the	
  power.	
  
  	
  
  	
        -­‐	
  FINAL:	
  "don't	
  be	
  a	
  joke"	
  in	
  your	
  digital	
  &	
  real	
  life,	
  like	
  @realDonaldTrump.	
  You	
  
  	
        can	
  make	
  the	
  difference.	
  
  	
  
  	
  
  	
  
  	
  
  	
  
  6.	
  Future	
  trends:	
  
  	
  
  	
  
  	
        -­‐	
  Polarized	
  vs	
  distributed	
  communication;	
  
  	
  
  	
        -­‐	
  cooperation;	
  
  	
  



  #newCommunication	
  #newLeadership	
  #newPolitics	
                                                                                       6	
  


                 www.ingenia-­‐pro.com	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  @ingenia_pro	
  
	
  
                                                                                                                                       	
  
communication,	
  strategy	
  &	
  leadership	
  architects	
  	
  

  	
  	
  	
                        	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  


  	
       -­‐	
   Leave	
   behind	
   the	
   "structural	
   only	
   inside"	
   tribes	
   communication:	
   Digital	
  
  	
       conversation:	
  logos(why	
  it's	
  important	
  for	
  the	
  public	
  listening	
  to	
  us?9,	
  	
   ethos	
  
  	
       (credibility,	
  reputation),	
  pathos	
  (emotion);	
  
  	
  
  	
       -­‐	
  Today's	
  ego-­‐narcissistic-­‐showing	
  off	
  attitude	
  vs	
  future	
  Utility	
  &	
  Value;	
  
  	
  
  	
       -­‐	
   All	
   about	
   communications	
   is	
   personal,	
   digital	
   tools	
   will	
   improve	
   the	
   contact	
  
  	
       and	
  personal	
  relations:	
  nano-­‐micro	
  Communicating	
  personal	
  ;	
  
  	
  
  	
       -­‐	
  Big	
  data	
  is	
  nothing	
  without	
  soul.	
  
  	
  
  	
       -­‐	
  Communication	
  24/7	
  vs	
  slow-­‐Communication	
  
  	
  
  	
  
  	
  
  	
  
  	
  
  7.	
  Some	
  resources	
  (in	
  the	
  prezi	
  presentation).	
  
  	
  
  	
  	
  
  	
  
  	
  
  	
  	
  
  	
  
  	
  




  #newCommunication	
  #newLeadership	
  #newPolitics	
                                                                                    7	
  


                 www.ingenia-­‐pro.com	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  @ingenia_pro	
  
	
  
                                                                                                                                    	
  

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"Digital utopia vs Digital Cynicism", Barcelona, April 8th 2013

  • 1. communication,  strategy  &  leadership  architects                                                                                                                                                   "Digital  Utopia  vs.  Digital  Cynicism"     Barcelona,  8th  of  April  2013.                                         #newCommunication  #newLeadership  #newPolitics   1   www.ingenia-­‐pro.com                            @ingenia_pro      
  • 2. communication,  strategy  &  leadership  architects                                   The  Talking  Points  following  the  presentation:   http://prezi.com/ewhszgfcpx2t/digital-­‐utopia-­‐vs-­‐cynicism-­‐barcelona-­‐april-­‐8th-­‐2013/         1.  Digital  World  beginning.    Three  different  stages  of  Power:         1.  Local  Power  (middle  ages)       2.  State  Power  (modern  age)       3.  People  Power  age  started  when  the  Digital  World  began:         -­‐  In  1971,  the  first  e-­‐mail.           -­‐  30  years  ago  the  Internet  era  started.  (In  1983,  the  first  military           "internet",  commercially  opened  in  1995.)                   Internet  was  the  door-­‐in  to  new  &  huge  possibilities:         -­‐  Access,  more  open  &  inclusive  structures;  bottom-­‐up,     -­‐  New  social  organization  based  on  citizen’s  empowerment;     -­‐  Another  chance  to  improve  deliberative  Democracy,       Vs.       -­‐  Leaving  behind  all  the  old  structures.         Revolution  was  a  word  to  summarize  those  huge  opportunities.   Today  "What's  happening  in  the  Cloud  in  just  a  minute?”         2.  Utopia  vs.  Cynicism:  what  is  really  happening?  Let's  take  a  look:         A.  Digital  Human  Rights:  access  &  censorship.       -­‐   Non-­‐democratic   censorship:   Bahrain,   China,   Iran,   Syria,   Vietnam,   Cuba,     Belarus,  Russia  or  North  Korea.   #newCommunication  #newLeadership  #newPolitics   2   www.ingenia-­‐pro.com                            @ingenia_pro      
  • 3. communication,  strategy  &  leadership  architects                                       1.  Iran  elections  2009:  just  a  few  hours  before  the  polls  open  it  wasn't         possible  to  send  SMS  +  Opposition  Parties  Websites  were  down.             2.  China  &  its  ‘Great  Firewall’s  intranet:  10  years  to  build  it  and           40.000  Police  Officers  spying  and  more  than  50  laws.         Two  threats:  foreign  -­‐dangerous-­‐  websites  (black  list  +  dangerous  words         to  be  forbidden)  &  intern  dissidence.         This  intranet  -­‐government  controlled  platforms  include  Chinese  Weibo           (twitter)  or  RenRen  (facebook)  or  it's  own  Google   but  with  the  tied  and         expected  controls  by  the  Chinese  officials.             3.  Russia:  the  Duma  passed  last  year  a  law  that  permits  the           censorship  of  a  blacklist  of  sites  that  do  not  comply  with  the  desires  of         the  Putin  Government           -­‐   (Public   and   Private)   Censorship   on   democratic   states:   they   can   control     communications.   "CIA   -­‐and   the   Democratic   Governments-­‐   are   watching   US":     24/7  monitoring.  They  have  all  the  information:  what  we  read,  what  we  shop,     what  we  do,  bank  accounts  and  credit  cards  data.  Privacy  and  the  Digital  Life.       Facebook   or   Twitter,   as   private   companies   have   the   right/freedom   to     close/block   accounts   with   any   reason,   without   explaining   why,   without   giving     answers  to  anyone.       B.  The  twittevers  bubble:  200  milions  users  vs.  7.000.000.000  citizens.       -­‐  Up  to  90%  of  a  typical  twitter  feed  is  basically  a  waste  of  everyone’s  time;     -­‐  partisan  sniping  and  gaffe-­‐driven  garbage;         -­‐  separating  the  wheat  from  the  chaff;       -­‐  "Facebook  users  are  exhibitionists,  and  Twitter  one,  narcissistic";     -­‐  fake  identities;  buying  followers/influence;     -­‐  trending  topic  obsession;     -­‐  we  don't  listen;  we  only  want  to  be  heard;   #newCommunication  #newLeadership  #newPolitics   3   www.ingenia-­‐pro.com                            @ingenia_pro      
  • 4. communication,  strategy  &  leadership  architects                                   -­‐  we  can't  measure  the  quality  of  the  interaction;     -­‐  there's  no  conversation,  no  room  for  debate  neither  persuasion;     -­‐   Tribal   patterns:   "I   follow   -­‐only-­‐   the   people   that   shares   my   same   -­‐partisan,     ideological-­‐  values".  So  what  about  independent,  centrists  or  undecided  voters     or  supporters?  We  are  leaving  behind  the  middle-­‐ground  people;     -­‐  unverified/manipulated/smears  leading;         C.  Communication  or  misinformation?       -­‐  24/7  spiral  timelines  non-­‐stop;  It  moves  so  fast  that  if  you're  not  continuously     checking  in,  you  completely     lose  track  of  the  conversation  —       and  it’s  almost  impossible  to  figure  out  what  happened  three  hours  ago,  much     less  two  days  ago.  We  can’t  save  Twitter  for  later,  like  rss,  blogs,  and  books...           -­‐  double  screen  effect:  Huge  TV  events  &  translated/interpreted  in  digital  Real     Time.  Millionaire  Global  audience:  watching,  listening,  understanding,  reacting  -­‐     in  favor  or  against  it-­‐  Olympics,  Oscars,  SOTU,  Presidential  Debates.           But  we  are  loosing  attention  &  interest.         -­‐  People  are  the  New  Media  Outlets.  They  lost  the  monopoly  of  deciding  what's     news.  You've  got  this  power  in  your  hands.               3.  Digital  networks  Achilles  heels:       a.  Tribes  Polarization:  talking  about  issues  is  like  a  "Barça  vs  Madrid";  watching     a   global   event   is   seeing   to   tribes   saying   "Yes"   and   "No".   The   others   are     excluded?  Are  not  counting  any  more?         The   example   of   the   blogosphere   we   follow   and   the   books   we   read   depending   -­‐   only-­‐   in   our   ideology.   We   don't   get   to   know   or   understand   the   others,   the     opponents,  People  thinking  different  to  us.     #newCommunication  #newLeadership  #newPolitics   4   www.ingenia-­‐pro.com                            @ingenia_pro      
  • 5. communication,  strategy  &  leadership  architects                                     b.  Click/sofa/slacktivism:       Social   activism   and   mobilization,   requires   discipline,   commitment,   structure,     organization,  hierarchies,  strategy  ...             c.    there's  no  conversation  at  all.  Unilateral  Communication.           4.  What  Digital  Networks  are  useful  for?       -­‐   Enables   spreading   the   word,   raising   the   voice,   activism,   outreach,     mobilization,  engagement,  fundraising,    building  networks  and  organizations...       -­‐  FEMA  sandy;       -­‐  White  House'  "We  the  People":  open+acces+transparent  government  vs         But  what  about  the  "death  star/strange"  petitions?       -­‐   Obama     SOTU   +   Marco   Rubio   rebuttal   water   +   reaction     +   the   printed   press     haven't  been  published  yet:       -­‐   Government   Pressure:   Governments   before   going   or   not   going   to   war   they     will  receive  huge  pressure  from  the  organized  society.         -­‐  Accurate  and  relevant  information:  If  you  look  for  it,  you  can  have  it  easily  and     free     5.  conclusions:         -­‐  Democratic  societies  have  limits  and  "kind  of"  censorship.       -­‐   Digital   life   has   secured   more   horizontal   access   information   &   more     democratic  communication  structures.         -­‐  Twitteverse  is  not  representative  at  all.   #newCommunication  #newLeadership  #newPolitics   5   www.ingenia-­‐pro.com                            @ingenia_pro      
  • 6. communication,  strategy  &  leadership  architects                                     -­‐  We  are  doing  the  same  we  did,  nothing  new,  but  more  easily.  Digital  life       enables  you  to  do  something  you  have  always  done  a  little  easier  than  before.”       -­‐  Digital  tools  and  digital  social  networks:         ·∙  does  not  connect  different  arguments  and  people;       ·∙  don't  promote  a  cold  and  balanced  conversation;       ·∙  connects  tribes  and  opinions  and  reproduces  the  ancient  tribalism  of         human  beings.         -­‐   Inclusive   listening   &   conversation   -­‐   also   with   undecided,   independents   or     centrists;       -­‐   never   consider   Internet   isolated   from   TV,   radio,   cinema,   papers   or   face-­‐to-­‐   face  communications;       -­‐it's  worth  investing  money,  time  and  other  resources  trying  to  force  citizens  to     be  rational,  participative,  involved,  committed  to  public  affairs,  when  there's  a     huge  majority  of  citizens  who  are  emotional,  unengaged,  and  basically  lazy  with     public  affairs.       -­‐  People  still  have  the  power.       -­‐  FINAL:  "don't  be  a  joke"  in  your  digital  &  real  life,  like  @realDonaldTrump.  You     can  make  the  difference.             6.  Future  trends:         -­‐  Polarized  vs  distributed  communication;       -­‐  cooperation;     #newCommunication  #newLeadership  #newPolitics   6   www.ingenia-­‐pro.com                            @ingenia_pro      
  • 7. communication,  strategy  &  leadership  architects                                   -­‐   Leave   behind   the   "structural   only   inside"   tribes   communication:   Digital     conversation:  logos(why  it's  important  for  the  public  listening  to  us?9,     ethos     (credibility,  reputation),  pathos  (emotion);       -­‐  Today's  ego-­‐narcissistic-­‐showing  off  attitude  vs  future  Utility  &  Value;       -­‐   All   about   communications   is   personal,   digital   tools   will   improve   the   contact     and  personal  relations:  nano-­‐micro  Communicating  personal  ;       -­‐  Big  data  is  nothing  without  soul.       -­‐  Communication  24/7  vs  slow-­‐Communication             7.  Some  resources  (in  the  prezi  presentation).                     #newCommunication  #newLeadership  #newPolitics   7   www.ingenia-­‐pro.com                            @ingenia_pro