Presented in Melbourne at the HR Game Changer Conference on 31/07/15 this covers the basics of Agile in a non software development way with *lots* of drawings and pictures over bullet points
Please note: all drawings (with the exception of Dan Pink's) are copyright to Unbound DNA. For rights to use these drawings please contact: renee@unbounddna.com
2. Agile
Defined
“Agility is ultimately about living on the
edge, of pushing the envelope, of
standing out in a crowd, of being lopsided
in a world of conformity”
Jim Highsmith
“There's still a tendency for some people
to look for a list of commandments to use
for a project, which is not what agile is
about…”
Kent Beck
“Agile is an umbrella term for a set of
values, principles and practices that have
been shown to deliver what the customer
needs, when they need it and to a high
level of quality.”
“Build the right thing, build the thing right
through continual reflection”
ReneeTroughton
3. Agile InA
Nutshell
It could be called anything. It is
really just about working smarter
It’s an umbrella term
It’s a reflective, evolutionary
improvement framework
28. Iteration 1
Planning
Product Owners - Decide which puppets
you are going to build in the first iteration.
The first iteration will be 8 minutes long.
1 min
35. Where to
start
Determine what problem you are trying to solve
Understand the type of work – project vs operational/BAU
Understand your classes of service
Visualise your process flow on theVisual Management Board
Add your work to theVisual Management Board
Break big problems down
Collaborate around the work
Continuously improve (and celebrate success)
Measure outcomes and learn from them
More leadership, less management
Doing Agile vs Being Agile
37. Going
deeper
Advanced and skill relevant courses
Local meetups
A book for almost everything!
Videos and podcasts
Ask an expert
38. Why it is so
hard to
change?
It is difficult to get a
man to understand
something, when his
salary depends on his
not understanding it.
- Upton Sinclair
“
“
40. HR
functional
changes by
organisation
type
Orange Teal
Recruitment Interviews by trained HR personnel, focus is on fit
with job description
Interviews by future colleagues, focus is on fit with organisation and with
purpose
On boarding Mostly administrative on boarding process Significant training in relational skills and in company culture.
Rotation programs to immerse oneself in the organisation
Training Training trajectories designed by HR
Mostly skill and management training
Personal freedom and responsibility for training
Critical importance of common training that everybody attends
Job titles and job
descriptions
Every job has a job title and job description No job titles
Fluid and granular roles instead of fixed job descriptions
Individual purpose (It’s not the organisation’s role to help employees
identify their personal calling)
Recruitment, training, and appraisals used to explore juncture of individual
calling and organisational purpose
Flexibility & time
commitment
- Honest discussion about individual time commitment to work vs. other
meaningful commitments in life
High degree of flexibility in working hours, as long as commitments are
upheld
Performance
management
Focus on individual performance
Appraisals established by hierarchical superior
Appraisal discussion aims for objective snapshot of
past performance
Focus on team performance
Peer-based processes for individual appraisals
Appraisal discussion turned into personal inquiry into one’s learning journey
and calling
Compensation Decision made by hierarchical superior
Individual incentives
Meritocratic principles can lead to large salary
differences
Self-set salaries with peer calibration for base pay
No bonuses, but equal profit sharing
Narrower salary differences
Appointments &
promotions
Intense jockeying for scarce promotions leads to
politics and dysfunctional behaviour
Silos: every manager is king of his castle
No promotions, but fluid rearrangement of roles based on peer agreement
Responsibility to speak up about issues outside of one’s scope of authority
Dismissal Boss has authority (with HR approval) to dismiss a
subordinate
Dismissal mostly a legal and financial process
Dismissal last step in mediated conflict resolution mechanism
In practice very rare
Caring support in turn dismissal into a learning opportunity
41. Mainstreaming
"All this terminology of rankings - forcing
rankings along some distribution curve or
whatever - we're done with that,"
Nanterme said ofAccenture's decision.
"We're going to evaluate you in your role,
not vis-à-vis someone else who might
work inWashington, who might work in
Bangalore. It's irrelevant. It should be
about you.“
"Employees that do best in performance
management systems tend to be the
employees that are the most narcissistic
and self-promoting. Those aren't
necessarily the employees you need to be
the best organisation going forward.“
Brian Kropp, the HR practice leader for CEB
http://www.smh.com.au/business/workplace-relations/goodbye-rankings-accenture-gives-annual-performance-reviews-the-flick-20150722-gihn7y
44. The
potential
role of HR
in the
future
New ‘ways of working’ transformational
coaches
Intrinsic motivation
Transparency in everything
Equality of focus – customer, partner,
people, shareholder, community
Self structural, self managed
On boarding trainers for organisational
culture
Experts in disagreement mediation
through non violent communication
Decentralised enablers
45. People
operations
@Google
Facilitators not directors of discussions
The people who are impacted by the
change are the ones the define the change
(and explain it)
Identify hypotheses and test them