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MASTERING THE ART OF ANONYMOUS PERSONALIZATION
Kevin Lindsay, Director of Product Marketing
Adobe Target
@kevlindsay
IP address
Country of origin
Time zone
Device type
Operating system
Browser type
Screen resolution
Customer/prospect
New/return visitor
Previous visit patterns
Previous product
interests – top level
Previous product
interests – low level
Searches
Previous online
purchases
Previous campaign
exposure
Previous campaign
responses
CRM
Call center
Store sales
history
3rd-party data
Time of day
Day of week
Recency
Frequency
Referring domain
Campaign ID
Affiliate
PPC
Natural search
Direct/bookmark
Social graph/ login
COMING TOGETHER FOR REAL-TIME PERSONALIZATION
CONNECT THE DOTS PUT THE DATA TO WORKWATCH FOR SIGNALS
Sabrina Pasini
Senior Marketing Manager
American Express
David Bacon
Digital Marketing Strategist,
Internet Sales & Operations
Verizon Wireless
WATCH FOR SIGNALS
s5 verizon
•
•
•
•
WATCH FOR SIGNALS
CONNECT THE DOTS
CONNECT THE DOTS
LearnMore
•
•
•
•
PUT THE DATA TO WORK
Offer:Discounted smartphones
for value driven shoppers
Example:Shoppers who visit our
site from promo code affiliates and
are shown discounted devices will
convert higher
Visitors from discount
affiliate sites
Discounted
smartphones
Optimized landing
pages
$100 off select Smartphones!
Just for being a RetailMeNot.com customer.
Shop Now!
PUT THE DATA TO WORK
CURRENT STATE
TO30%
AWARDS
24%
CONNECT THE DOTS PUT THE DATA TO WORKWATCH FOR SIGNALS
The Personalization Spectrum

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The Personalization Spectrum

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  • 2.
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  • 9. MASTERING THE ART OF ANONYMOUS PERSONALIZATION Kevin Lindsay, Director of Product Marketing Adobe Target @kevlindsay
  • 10.
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  • 13. IP address Country of origin Time zone Device type Operating system Browser type Screen resolution Customer/prospect New/return visitor Previous visit patterns Previous product interests – top level Previous product interests – low level Searches Previous online purchases Previous campaign exposure Previous campaign responses CRM Call center Store sales history 3rd-party data Time of day Day of week Recency Frequency Referring domain Campaign ID Affiliate PPC Natural search Direct/bookmark Social graph/ login
  • 14. COMING TOGETHER FOR REAL-TIME PERSONALIZATION
  • 15. CONNECT THE DOTS PUT THE DATA TO WORKWATCH FOR SIGNALS
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  • 17. Sabrina Pasini Senior Marketing Manager American Express David Bacon Digital Marketing Strategist, Internet Sales & Operations Verizon Wireless
  • 22. PUT THE DATA TO WORK Offer:Discounted smartphones for value driven shoppers Example:Shoppers who visit our site from promo code affiliates and are shown discounted devices will convert higher Visitors from discount affiliate sites Discounted smartphones Optimized landing pages $100 off select Smartphones! Just for being a RetailMeNot.com customer. Shop Now!
  • 23. PUT THE DATA TO WORK
  • 26. CONNECT THE DOTS PUT THE DATA TO WORKWATCH FOR SIGNALS