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Ecommerce – Social Networking

Advika Dwivedi
Grade-6 ‘B’
Introduction
•Websites focused on building online communities of people
having shared interests.
•Social networks have common themes of information
sharing, person-to-person interaction and creation of shared
& collaborative content.
•The industry has been successful in getting a large number
of people at one place, but not very successful in
monetization.
•Two-thirds of the world’s Internet population visit a social
network or blogging site and the sector now accounts for
almost 20% of all internet time.
Some Statistics(2010)
• According to a study by Nielson Company, 89 per cent of 1520 year olds in India access a social networking site everyday
and 60 per cent of them spend at least half an hour on social
networking each day
• The world now spends around 22 percent of all time online on
social networks and blog sites
• The average visitor spends 66% more time on these sites than a
year ago
• 9 out of every 10 U.S. Internet user now visiting a social network
in a month
• CNN's international readership found that 43% of online news
sharing occurs via social media networks and tools
• The number of users registered for virtual world sites broke the
1 billion mark during 2010
Some Statistics (2010)
• BlackPlanet users spent 3.6 minutes more on the site than the
average Facebook visitor
• MyYearbook and Tagged users spent around 3 minutes more
than the average MySpace visitor
• Facebook witnesses more than 65 billion page views par
month
• More than 14 million photos* are uploaded on Facebook and
8 million photos on myspace daily

*source: www.facebook.com

.
Key Players
Facebook
Founded: 2004
No. of users: 600 million
Revenue: US$800 million
Alexa Rank: 2
Revenue from: Banner ads, referral marketing,
partnerships, branding elements, virtual
currency
Key Players
Twitter
Founded: 2006
No. of users: 190 million
Revenue: US $150 million (projected 2010)
Alexa Rank: 9
Revenue from: verified accounts,
advertisements (promoted trends)
Key Players
Myspace
Founded: 2003
No. of users: 100+ million
Revenue: US$385 million (2009 est.)
Alexa Rank: 68
Revenue from: advertisements, Google AdSense
Key Players
LinkedIn
Founded: 2002
No. of users: 100+ million
Revenue: US$161.4 million (Jan. – Sep. 2010)
Alexa Rank: 18
Revenue from: premium accounts, hiring
services, advertisements, partnerships,
Google AdSense
Key Players
Orkut
Founded: 2004
No. of users: 120 million
Alexa Rank: 106
Revenue from: advertisements
LifeCycle
Top 10 in India(no. of users)
Total Unique Visitors (000)
Site

July 2009

July 2010

% change

Facebook

7,472

20,873

179

Orkut

17,069

19,871

16

Bharatstudent.com

4,292

4,432

3

Yahoo! Pulse

N/A

3,507

N/A

Twitter

984

3,341

239

LinkedIn

N/A

3,267

N/A

Zedge

1,767

3,206

81

Ibibo

1,562

2,960

89

Yahoo! Buzz

542

1,807

233

Shtyle.fm

407

1,550

281

Total

23,255

33,158

43
Top 10 Social Networking
Markets
Total Unique Visitors (000)
Market

July 2009

July 2010

% change

United States

131,088

174,429

33%

China

N/A

97,151

N/A

Germany

25,743

37,938

47%

Russian Federation

20,245

35,306

74%

Brazil

23,966

35,221

47%

United Kingdom

30,587

35,153

15%

India

23,255

33,158

43%

France

25,121

32,744

30%

Japan

23,691

31,957

35%

South Korea

15,910

24,962

57%

Total

770,092

945,040

23%
Top Social Networking Sites (monthly visits)
Top SN sites in India(avg. time spent/visit)
Social Networking sites for India
Social Networking sites for India
Social Networking sites for India
Social Networking Activities
Revenue Models
•
•

•
•
•
•
•
•

Premium Services: example- LinkedIn
Advertisements
– Cost per click (CPC)
– Cost per action (CPA)
– Cost per thousand viewers (CPM)
Micropayments: small payments for upgrades
Partnerships: create profiles for partners. example-twilight, Apple iTunes with
Facebook, Simply Hired on LinkedIn
Branding elements with applications: example- Living Social application on
Facebook
Virtual Currency: online applications(games). Real money for virtual goods. Annual
revenue of two year old firm Zynga estimated $100 million in 2009
Virtual Gifts: more than $1 billion for US users in 2009
Surveys: pay members to participate and profit from selling access to its successful
audience. Example: LinkedIn
External Environment Analysis
Porter’s Five Forces
Threat of New Entrants (Medium)
Capital requirement for the new player
is low
Brand loyalty is missing

-Specialty networks (eg. Last.fm) are
still entering the online space
-No Sales force
Supplier Power (Low)

- Widgets and Apps
providers are usually
small developers with
little bargaining power

Industry Rivalry (High)

- Intense competition
between competing sites
fueled by venture capital
and speculative
valuations
Threat of Substitutes (Medium)

- Internet sites with large user
bases may create a social
networking component
(blockbuster, amazon)
-Physical data storage

Buyer Power (High)

- Switching costs are
minimal
-Users maintain more
than 1 accounts on social
networking sites and
check both accounts in
transition periods
-Little difference in the
service provided
Possible Success Factors for the industry
•Design – Ease of use, Attractiveness etc.
•Target Market –

Some sites target niches, some target

goegraphies

•Activity Focus –

Target market can be connecting people
over relationships, or over shared interests

•User Engagement –

Site needs to retain user minutes

•Transactions– Innovative features like applications
•Privacy –privacy filters and controls
•Entry Barriers – Easy sign ups
•Trust – Different outlooks to Trust.
•Localization– Local content, languages etc.
SOCIAL MEDIA-Analyzing the competitiveness
T-Factor

Question to be asked

Transactions Do the transactions on your site,
make a difference to the users life?
Are they repeated?

Function of

Repeat
transactions

Targeting

Can the site distinguish between
the preferences, likes/dislikes of
two users?

Targeted
Advertisements
and Content

Time

Do your users spend time on your
site? Are you an industry leader in
user enagements?

User
Engagement &
Content
Facebook - SWOT Analysis
Facebook - SWOT Analysis
Long Term Objectives
Recommendations
Thank You!

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Socialnetworking 110324004641-phpapp01

  • 1. Ecommerce – Social Networking Advika Dwivedi Grade-6 ‘B’
  • 2. Introduction •Websites focused on building online communities of people having shared interests. •Social networks have common themes of information sharing, person-to-person interaction and creation of shared & collaborative content. •The industry has been successful in getting a large number of people at one place, but not very successful in monetization. •Two-thirds of the world’s Internet population visit a social network or blogging site and the sector now accounts for almost 20% of all internet time.
  • 3. Some Statistics(2010) • According to a study by Nielson Company, 89 per cent of 1520 year olds in India access a social networking site everyday and 60 per cent of them spend at least half an hour on social networking each day • The world now spends around 22 percent of all time online on social networks and blog sites • The average visitor spends 66% more time on these sites than a year ago • 9 out of every 10 U.S. Internet user now visiting a social network in a month • CNN's international readership found that 43% of online news sharing occurs via social media networks and tools • The number of users registered for virtual world sites broke the 1 billion mark during 2010
  • 4. Some Statistics (2010) • BlackPlanet users spent 3.6 minutes more on the site than the average Facebook visitor • MyYearbook and Tagged users spent around 3 minutes more than the average MySpace visitor • Facebook witnesses more than 65 billion page views par month • More than 14 million photos* are uploaded on Facebook and 8 million photos on myspace daily *source: www.facebook.com .
  • 5. Key Players Facebook Founded: 2004 No. of users: 600 million Revenue: US$800 million Alexa Rank: 2 Revenue from: Banner ads, referral marketing, partnerships, branding elements, virtual currency
  • 6. Key Players Twitter Founded: 2006 No. of users: 190 million Revenue: US $150 million (projected 2010) Alexa Rank: 9 Revenue from: verified accounts, advertisements (promoted trends)
  • 7. Key Players Myspace Founded: 2003 No. of users: 100+ million Revenue: US$385 million (2009 est.) Alexa Rank: 68 Revenue from: advertisements, Google AdSense
  • 8. Key Players LinkedIn Founded: 2002 No. of users: 100+ million Revenue: US$161.4 million (Jan. – Sep. 2010) Alexa Rank: 18 Revenue from: premium accounts, hiring services, advertisements, partnerships, Google AdSense
  • 9. Key Players Orkut Founded: 2004 No. of users: 120 million Alexa Rank: 106 Revenue from: advertisements
  • 11. Top 10 in India(no. of users) Total Unique Visitors (000) Site July 2009 July 2010 % change Facebook 7,472 20,873 179 Orkut 17,069 19,871 16 Bharatstudent.com 4,292 4,432 3 Yahoo! Pulse N/A 3,507 N/A Twitter 984 3,341 239 LinkedIn N/A 3,267 N/A Zedge 1,767 3,206 81 Ibibo 1,562 2,960 89 Yahoo! Buzz 542 1,807 233 Shtyle.fm 407 1,550 281 Total 23,255 33,158 43
  • 12. Top 10 Social Networking Markets Total Unique Visitors (000) Market July 2009 July 2010 % change United States 131,088 174,429 33% China N/A 97,151 N/A Germany 25,743 37,938 47% Russian Federation 20,245 35,306 74% Brazil 23,966 35,221 47% United Kingdom 30,587 35,153 15% India 23,255 33,158 43% France 25,121 32,744 30% Japan 23,691 31,957 35% South Korea 15,910 24,962 57% Total 770,092 945,040 23%
  • 13. Top Social Networking Sites (monthly visits)
  • 14. Top SN sites in India(avg. time spent/visit)
  • 19. Revenue Models • • • • • • • • Premium Services: example- LinkedIn Advertisements – Cost per click (CPC) – Cost per action (CPA) – Cost per thousand viewers (CPM) Micropayments: small payments for upgrades Partnerships: create profiles for partners. example-twilight, Apple iTunes with Facebook, Simply Hired on LinkedIn Branding elements with applications: example- Living Social application on Facebook Virtual Currency: online applications(games). Real money for virtual goods. Annual revenue of two year old firm Zynga estimated $100 million in 2009 Virtual Gifts: more than $1 billion for US users in 2009 Surveys: pay members to participate and profit from selling access to its successful audience. Example: LinkedIn
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  • 25. Porter’s Five Forces Threat of New Entrants (Medium) Capital requirement for the new player is low Brand loyalty is missing -Specialty networks (eg. Last.fm) are still entering the online space -No Sales force Supplier Power (Low) - Widgets and Apps providers are usually small developers with little bargaining power Industry Rivalry (High) - Intense competition between competing sites fueled by venture capital and speculative valuations Threat of Substitutes (Medium) - Internet sites with large user bases may create a social networking component (blockbuster, amazon) -Physical data storage Buyer Power (High) - Switching costs are minimal -Users maintain more than 1 accounts on social networking sites and check both accounts in transition periods -Little difference in the service provided
  • 26. Possible Success Factors for the industry •Design – Ease of use, Attractiveness etc. •Target Market – Some sites target niches, some target goegraphies •Activity Focus – Target market can be connecting people over relationships, or over shared interests •User Engagement – Site needs to retain user minutes •Transactions– Innovative features like applications •Privacy –privacy filters and controls •Entry Barriers – Easy sign ups •Trust – Different outlooks to Trust. •Localization– Local content, languages etc.
  • 27. SOCIAL MEDIA-Analyzing the competitiveness T-Factor Question to be asked Transactions Do the transactions on your site, make a difference to the users life? Are they repeated? Function of Repeat transactions Targeting Can the site distinguish between the preferences, likes/dislikes of two users? Targeted Advertisements and Content Time Do your users spend time on your site? Are you an industry leader in user enagements? User Engagement & Content
  • 28. Facebook - SWOT Analysis
  • 29. Facebook - SWOT Analysis

Hinweis der Redaktion

  1. * Global faces and networked places – AC Neilson report
  2. MySpace, Friendster, Orkut, Hi5 are all in decline.
  3. Some factors from AC Neilson Report
  4. The 3T’s framework: 1) Orkut didn’t personalize (failure on the Targeting front. FB lets users even pick the kind of ‘real-time’ information they want to see. Eg. ‘I want to see more photo updates from friends. I want to less of relationship updates from friends, etc.’ MySpace didn’t innovate fast enough Active users are the audience based on which a site can be monetized. Facebook concentrates on building this.
  5. JP Morgan Report: Digital strategy is not working. MySpace revenue was flat Y/Y and FIM OI declined to $7M from $47M in Q2 FY08. MySpace continues to face challenges monetizing its large audience. We see more headwinds ahead as remnant inventory pricing is declining and competition makes it more difficult to reach meaningful profitability. Additionally, we are concerned that economics of search will worsen significantly when the deal with Google ends in Q4 FY10 creating additional pressure on profitability
  6. JP Morgan Report: Digital strategy is not working. MySpace revenue was flat Y/Y and FIM OI declined to $7M from $47M in Q2 FY08. MySpace continues to face challenges monetizing its large audience. We see more headwinds ahead as remnant inventory pricing is declining and competition makes it more difficult to reach meaningful profitability. Additionally, we are concerned that economics of search will worsen significantly when the deal with Google ends in Q4 FY10 creating additional pressure on profitability