Complete slide presentation for the Winnipeg Technology Innovation Day Sep 29, 2011

1. WelcomeTo The CIO Breakfast! Please take some time to visitour vendor exhibits. Wireless access for this room: SSID: Guest Password: Acrodex1

2. TSX: DPM Mark GelsominiCorporate Director IT

3. Agenda Who is Dundee Precious Metals Inc.? Vision The Technology IT Transformation End Result

4. Dundee Precious Metals Dundee Precious Metals (DPM:TSX) is a Canadian-based, international mining company engaged in the acquisition, exploration, development, mining and processing of precious metal properties. DPM’s business objectives are to identify, acquire, finance, develop and operate low-cost, long-life mining properties. With a dynamic global operation, DPM decided that a more strategic, centralized approach to IT was necessary to support the emerging business requirements.

5. DPM Global IT Visionission Statement “To deliver reliable business-centricIT solutions, infrastructure and services through leadershipand partnershipwith DPM operations globally to maximizing efficiency, streamlining processes, while supporting corporate objectives.”

6. The Technology High speed fiber optic data link coupled with a 50 – 110 Volt (touchable) low power consumption power line bring high speed data line to any point where some form of communication device has to be placed. Wi-Fi based communication Wi-Fi clients, Wi-Fi based Push To Talk system Wired clients (Controllers, Cameras, FANs) RFID/Wi-Fi based location tracking

7. Design Boxes are connected with fiber optic cables and can be separated up to 10Km Wired clients are connected to the boxes with up to 100m copper cable BOX is rated for IP67 (Industrial) All industrial connectors FOB is fully detachable Industrial Wi-Fi clients (Yellow)

8. The technology Picture Standard IP Telephone In an IP67 Protected box With Visual Ringer Places Refuge Chambers Shafts Pumps Transformer Bays Ore-Passes

9. Push to talk and Paging All Wi-Fi phones have Push To Talk capabilities Push to Talk application will have following features Unlimited numbers of channels Emergency button Listening to more than one channel (For Safety department) Channel filtering Paging is software which give the opportunity to send audio and text messages to group or all phones

10. The Mine Access point Wi-Fi phone 10

11. Change

12. IT Transformation Strategic context What’s happening in DPM right now? What’s effecting the team right now? Scope What can the team influence? What can the team not influence? Central question What do we want to focus on and achieve As a team? Stakeholders/ Decision-making Who is accountable? Who is affected? How decisions get made? Major issues What are 2 or 3 key issues we need to address now to resolve the central question? Barriers to action What’s preventing the team from executing the central question? Success measures When you have achieved the central question how will you be able to measure it?

13. Layers of Productivity 5. Make willing sacrifices for the good of the team 4. Identify your part of the interdependent outcome 3. Build greater-than-self outcomes which everyone can commit to 2. Create an open environment to share divergent views Proactively contribute to an environment of trust

14. Which path to take?

15. Achievements and Awards May 2010 Microsoft Momentum Magazine Cover Story “Gold Standard” Awarded “Most Innovative Company 2010”from Cisco Europe Finalist “Most Innovative Business Impacting Network of the Year” First mining company to deploy non-proprietary communicationtechnologies in the mines Created three way integrationwith Cisco VoIP, Tandberg and OCS

16. Special thanks to…

17. Welcome! Please take some time to visitour vendor exhibits. Wireless access for this room: SSID: Guest Password: Acrodex1

18. Thursday, September 29, 2011 Morning Afternoon 8:30 – 9:00 Registration – Morning Refreshments & Vendor Exhibits 9:00 – 9:10 Acrodex Welcome Address 9:10 – 9:50 Getting Your Organization Cloud-Ready: Fully Virtualizing Your Infrastructure 9:50 – 10:30 Desktop Virtualization – Case Study 10:30 – 10:40 Morning Break 10:40 – 11:20 Cloud Infrastructure Suite – VMWare Information Session 11:20 – 12:00 Beyond Storage Efficiency and Automated Data Protection in Virtual Environments – NetApp Information Session 12:00 – 12:45 Lunch & Vendor Exhibits 12:45 – 1:30 Software Asset Management 1:30 – 2:15 Collaborate, Communicate – Integrating a UC Platform and Mobile Devices 2:15 – 2:30 Afternoon Break 2:30 – 3:10 Mobility Management – LANDesk Information Session 3:10 – 3:50 Blackberry In The Enterprise – RIM Information Session 3:50 – 4:00 Reflections and Closing Remarks 4:00 – 6:00 Cocktail Reception

19. Welcoming Address Josh Payne Senior Sales Lead Manitoba

20. We invite you to tweet using: #TechDays Follow us too! @Acrodex

21. Special thanks to…

22. Greg Hutton Systems Engineer

23. Getting Your Organization Cloud Ready:Fully Virtualizing Your Infrastructure

24. Definition

25. Cloud Deployment Models Cloud Computing is a way of doing computing Cloud ServiceProviders Bridging Enterprises Hybrid Cloud Composition of 2 or more interoperable clouds, enabling data and application portability Public Cloud Accessible over the Internet for general consumption Private Cloud Operated solely for an organization, typically within the firewall

27. The Journey To The Cloud Public Cloud Experimentation Public Cloud Adoption and Commitment

28. Where to start?

30. Desirable Characteristics Secure Performant Scalable Agile Elastic Reliable Device & Location Independent Manageable Does not increase costs

31. Links http://www.acrodex.com http://www.vmware.com/solutions/business-critical-apps/ http://communities.vmware.com/community/vmtn/vmug

32. Dave Hunter Associate Director of IT Sercives

33. VMWare Virtualization at Red Deer College

34. Red Deer College Background 7500 students 700 Faculty and Staff Centrally located Strong Community Presence Many Business Partners –BCTL Donald School of Business

36. 8% Solaris

37. 2% Linux1800 desktops – replace one third each year HDS AMS 1000 SAN Storage – 35 TB Cisco Switches end to end -10 GB backbone

39. This year we moved to HP Blade Servers

40. C7000 chassis

44. An extension of what we were already doing

45. PCoIP

47. No extra OS to manageVMWare ESXi 4.1 VMWare View 4.6 During readiness for Pilot we switched from XP to Windows 7 64 bit – less overhead Rolled out 100 pilot desktops

49. Learning Information Commons - Students

52. Configuration - Optimization

54. Softgrid  ThinApp

55. Windows XP  Windows 7

57. Morning Break #TechDays Morning Afternoon 8:30 – 9:00 Registration – Morning Refreshments & Vendor Exhibits 9:00 – 9:10 Acrodex Welcome Address 9:10 – 9:50 Getting Your Organization Cloud-Ready: Fully Virtualizing Your Infrastructure 9:50 – 10:30 Desktop Virtualization – Case Study 10:30 – 10:40 Morning Break 10:40 – 11:20 Cloud Infrastructure Suite – VMWare Information Session 11:20 – 12:00 Beyond Storage Efficiency and Automated Data Protection in Virtual Environments – NetApp Information Session 12:00 – 12:45 Lunch & Vendor Exhibits 12:45 – 1:30 Software Asset Management 1:30 – 2:15 Collaborate, Communicate – Integrating a UC Platform and Mobile Devices 2:15 – 2:30 Afternoon Break 2:30 – 3:10 Mobility Management – LANDesk Information Session 3:10 – 3:50 Blackberry In The Enterprise – RIM Information Session 3:50 – 4:00 Reflections and Closing Remarks 4:00 – 6:00 Cocktail Reception

58. Rob Wiens Corporate Account Executive, VMware

59. Cloud Infrastructure SuiteVMware Information Session

61. Creating & spanning both internal and external resource poolsPublic Cloud Services Existing Datacenters

63. Custom Java Apps

64. SharePoint

65. Exchange

66. SQL

68. The IT Transformation Journey IT Production Business Production IT as a Service Virtualization Becomes the Norm ~50% vSphere 4 generation 2011 2010 VI 3 generation 2009 40% 30%

69. The IT Transformation Journey IT Production Business Production IT as a Service Virtualization Becomes the Norm Cloud Infrastructure Suite vSphere 5 generation Amplify ~50% Accelerate

70. vSphere 5: Accelerating the Path to 100% Virtualization 4x VMwarevSphere 5 VMware vSphere4 VMware Inf. 3 ESX 2 ESX 1 8 4 32 2 1 CPU (VCPUs) 256 64 1,000 3.6 2 Memory (GB per VM) 30 9 >36 .9 <.5 Network (Gb/s) 300,000 100,000 1,000,000 7,000 <5,000 IOPS

71. The First Comprehensive Cloud Infrastructure Suite Cloud Infrastructure Suite Policy, Reporting, Self-Service vCloud Director Virtualized Security &Edge Functions vShield Security Monitoring & Management vCenter Operations vSphere 5 Business Continuity vCenter SRM High Performance Resource Control, Pooling & Scheduling

74. Enable secure, self-service to pre-defined IT services, with pay-for-useVirtual Datacenters Catalogs Virtual Datacenters Catalogs Users & Policies Users & Policies Compute Storage Network

76. Resource Elasticity

77. Flexible Hybrid Cloud Management

78. Visibility into Sensitive Data

79. Efficient Protection Against Network Intrusions, and Viruses

80. Performance Guarantees

81. Scalability and Performance

82. High Availability and Disaster Recovery

85. Back up

86. Anti-virus

90. Dynamic load balancing of resources to meet SLAs Availability = 99.% DR RTO = none Back up = none Storage capacity = 10 TB Performance = low I/O Security = low Availability = 99.9% DR RTO = 3 hour Back up = weekly Storage capacity = 10 TB Performance = Med I/O Security = Mid Availability = 99.99% DR RTO = 1 hour Back up = daily Storage capacity = 10 TB Performance = High I/O Security = High Gold Bronze Cloud Infrastructure(vSphere, vCenter, vShield, vCloud Director)

92. Dynamic Load Balancing of Resources to meet SLAs

93. Elegantly recover from FailureAvailability = 99.% DR RTO = none Back up = none Storage capacity = 10 TB Performance = low I/O Security = low Availability = 99.9% DR RTO = 3 hour Back up = weekly Storage capacity = 10 TB Performance = Med I/O Security = Mid Availability = 99.99% DR RTO = 1 hour Back up = daily Storage capacity = 10 TB Performance = High I/O Security = High Gold Bronze Silver Cloud Infrastructure(vSphere, vCenter, vShield, vCloud Director)

95. Resource Elasticity

96. Flexible Hybrid Cloud Management

97. Visibility into Sensitive Data

98. Efficient Protection Against Network Intrusions, and Viruses

99. Performance Guarantees

100. Scalability and Performance

101. High Availability and Disaster Recovery

102. Broad Industry Support vSphere 5.0 – New HA SRM 5.0 – Replication, Failback vSphere Storage Appliance 1.0 – HA and vMotion for all customers Heartbeat 6.4 vCloud Connector vSphere5.0 – Web Client, Server Appliance on Linux, iPad Client for vSphere vSphere 5.0 - Network and Storage IO Control vShield App 5.0 Cloud Director 1.5 – Linked Clones vSphere5.0

103. Thank You

104. Keith Aasen Consulting System Engineer, Vertualization

105. Beyond Storage Efficiency and Automated Data protection in Virtual Environments

106. NetApp Confidential - Internal Use Only Unified Storage

107. Unified Data Access NAS SAN Object CIFS NFS FCP FCoE HTTP REST iSCSI FAS6200 Series FAS3200 Series FAS2000 Series

108. Common Storage Portfolios Symmetrix VMAX Clariion VNX Symmetrix VMAXe Clariion VNXe Clariion Isilon EVA LeftHand 3Par Ibrix StorageWorks EqualLogic Compellent EMC Clariion PowerVault Single Protocol Hardware equates to functionality Disjointed architectures & integration Operational variances NetApp Confidential - Internal Use Only

110. ONE set of data services

111. ONE management

112. ONE set of processesFAS2000 Series

114. Architectural repeatability

115. Operational consistencyNetApp® Storage Portfolio

116. Unified Data Services SnapMirror Deduplication Dedup Instant Backup File Server Consolidation Smart Clones D2D Backup IP-based SAN Storage Isolation SnapVault iSCSI CIFS Snapshots MultiStore FlexClones IP-based Data Replication NFS Procotol WORM storage NFS SnapLock FAS6200 Series FAS3200 Series FAS2000 Series

117. NetApp Confidential - Internal Use Only Efficiency

119. Storage management automation

120. Integrated data protection

121. Service automationSATA / Flash Cache RAID-DP® Thin provisioning $ Snapshot® Technology Deduplication Thin replication Virtual copies Compression TB

122. Efficiency is Built In NetApp Confidential

123. Efficiency is Built In NetApp Confidential

124. Efficiency is Built In NetApp Confidential

125. Virtual Environments NetApp Confidential Traditional Enterprise RAID Arrays

126. Virtual Environments Duplicate Data Is Eliminated Traditional Enterprise RAID Arrays NetApp Confidential

127. All Protocol & All Datasets NetApp Confidential FCP Storage iSCSI Storage CIFS Storage All Protocols, All Datasets NFS Storage Enterprise Data Mid-tier Data

128. Industry Averages NetApp Confidential

129. 81 NetApp Confidential Virtual Storage Tiering

130. Data Placement Challenge Primary Storage Pool: All data – hot and cold Objective: Intelligently place “hot” data on the highest performing media “Hot” Data 10-20% Data should be fast when hot, and low cost when it’s cold

132. Use high cost media (Flash) efficiently

135. Highly efficient

136. Simple to install and requires no administrationData-driven • Real-time • Self-managing Virtual Storage Tier Physical Storage

138. Virtualize for efficiency

139. Dedup, thin provisioning, etc.

140. Add performance

141. Promote hot data on-demand01010 10110 01011 Virtual Storage Tier Performance PhysicalTier 01010 10110 01011 01010 10110 01011 01010 10110 01011 01010 10110 01011 Capacity 01010 10110 01011 Virtualize

142. 1 3 2 1 4 6 5 7 8 ESX Cluster VM VM VM VM VM VM VM VM NetApp FAS Array VST - FlashCache VM Dedupe Disk Storage VM VST in a Virtual Environment

143. EMC Complexity NetApp Confidential

144. NetApp Simplicity NetApp Confidential

145. NetApp Confidential - Internal Use Only “True” Storage Virtualization

148. Separates broadcast domainsMultiStore® Customer B Customer C Virtual Storage Controller Virtual Storage Controller NetApp provides the industry’s only complete tool set for providing path isolation from the disk through the network. This level of security is mandatory for multi-tenant environments.

150. vFiler storage service profiles unbind data from hardware

151. DataMotion non-disruptive mobility & migration

152. Centralized cluster managementvFiler vFiler vFiler vFiler vFiler vFiler vFiler vFiler vFiler vFiler vFiler Data Ontap NetApp Confidential - Internal Use Only

154. Supports 24 storage nodes

155. Abstracted access via vFilers (virtual arrays)

156. Centralized cluster managementvFiler vFiler vFiler Data Ontap 8.1 C-Mode

158. Upgrade, replace, rebalance, expand, all without disrupting workloads

159. Scalable containers

160. Scale up, scale out, scale down

163. Highest performance and data protection

164. Industry leading efficiency (87.5% default utilization)

165. Solution design simplicity & standardization

166. Storage tiering simplified

170. Introduce NetApp Arrays NetApp Multi-Purpose Integrated Data Protection Archive Dedupe Replication Tape Backup on production Array Eliminates backup array Instant backups & restores Backups automatically transferred offsite DR with backup points stored on a single array Production Offsite Backup & DR Backup Long-Term Archive Compressed Day to Day workloads + Dedupe 1st Point of Recovery Dedupe DR + Offsite Backups

171. Introduce NetApp Arrays NetApp Multi-Purpose Integrated Data Protection Production Backup on production Array Eliminates backup array Instant backups & restores Backups automatically transferred offsite Long-term archive or DR Array Dedupe Replication Production Archive Dedupe DR+ Backups Long-Term Archive Day to Day workloads + Dedupe 1st Point of Recovery

172. Lunch Break #TechDays Morning Afternoon 8:30 – 9:00 Registration – Morning Refreshments & Vendor Exhibits 9:00 – 9:10 Acrodex Welcome Address 9:10 – 9:50 Getting Your Organization Cloud-Ready: Fully Virtualizing Your Infrastructure 9:50 – 10:30 Desktop Virtualization – Case Study 10:30 – 10:40 Morning Break 10:40 – 11:20 Cloud Infrastructure Suite – VMWare Information Session 11:20 – 12:00 Beyond Storage Efficiency and Automated Data Protection in Virtual Environments – NetApp Information Session 12:00 – 12:45 Lunch & Vendor Exhibits 12:45 – 1:30 Software Asset Management 1:30 – 2:15 Collaborate, Communicate – Integrating a UC Platform and Mobile Devices 2:15 – 2:30 Afternoon Break 2:30 – 3:10 Mobility Management – LANDesk Information Session 3:10 – 3:50 Blackberry In The Enterprise – RIM Information Session 3:50 – 4:00 Reflections and Closing Remarks 4:00 – 6:00 Cocktail Reception

173. Beyond Storage Efficiency and Automated Data protection in Virtual Environments

174. A Little About Me My experience lies in the licensing of software, whether in licensing agreements, basic office applications, servers, desktops, ERP or virtual licensing. I started my technology career-path with KEPCO in San Antonio, Texas as an educational materials sales representative. My career continued for Soft Options in Calgary where I learned about large software licensing contracts by servicing clients like TCPL, Chevron, and Amoco (BP). I finished my time in Calgary working for WellPoint Systems which was an ISV for the oil and gas Sector. For the last 4.5 years I have been with Acrodex as a software solutions specialist, sales manager and now territory manager building a team of like minded individuals in our prairie offices both in Regina and Winnipeg. MCP, CSP, VSP – 14 years experience in software licensing

175. CHALLENGES. today more than ever businesses are faced with tight economic circumstances, challenged more than ever to do more with less… technology has never been more important to business strategy and survival.

176. But Which Technology And How Do I Manage IT?

177. Point Of Reference To The Problem Urban sprawl, also known as suburban sprawl, is a multifaceted concept, which includes the spreading outwards of a city and its suburbs to its outskirts to low-density and auto-dependent development on rural land, high segregation of uses (e.g. stores and residential), and various design features that encourage car dependency.[1] In the last 15 years, As high speed connectivity increases + device technology advances to do more in smaller devices = Infrastructure sprawl.

179. EA

180. Select Plus

181. ELP

182. TLP or CLP

183. EAP

184. ECI

185. Easy Licensing

186. Campus/ Student

188. Per Server

189. Per Processor (physical or Virtual)

190. Std, Ent, Datacenter

191. OSE – Operating System Environment

192. CAL – Client Access License

193. Device CAL vs. User CAL

194. Concurrent User

195. Perpetual vs. subscription

196. Qualified Desktop

197. License certificate

198. OSE – operating system environment

199. VDI – virtual desktop infrastructure

200. Instance

201. Line of business

203. SA

205. Saves money in volume discounts

207. SAM Optimization Model By Role

208. Server Counts Use To Be Simple

209. User Devices Use To Be Simple

210. Why would I count my company phones ?

211. Opportunities and Issues

212. Tablets Are New – Don’t They Arrive Licensed ? Motorola Xoom Apple Ipad 2 Asus Eee Pad HP Slate LG G-Slate ViewSonicViewpad Samsung Galaxy Tab RIM BB Playbook

213. Tools To Help You Manage Assets Landesk Asset Lifecycle Manager Microsoft - System Center Configuration Manager (Asset Intelligence) CA – IT Asset Manager IBM - Tivoli

215. I want a solution that meets my needs today and automatically gets better over time.

216. I need a productivity solution that I can rely on.

217. I need technology that was built with security in mind.

218. My employees need to collaborate seamlessly across organizational, geographical and linguistic barriers.

219. I want my employees to move faster without being slowed down by inflexible technology.

220. My employees need to use a wide range of mobile phones and tablets including Android, Blackberry, iPhone and Windows Mobile.

221. My employees need to do more from mobile devices than just send emails.

222. I want a simple licensing model that is cost-effective and predictable.

224. SAM Assessment Framework Overview Planning Define the what , where, when, who & how of the engagement Data Gathering Collect all relevant data to address the 10 key competencies and conduct customer interviews Data Analysis Reconcile and validate collected data and document results Presentation Preset SAM Assessment results to the customer

225. SAM Assessment Engagement SAM Optimization Model – Maturity levels BASIC STANDARDIZED RATIONALIZED DYNAMIC Project Manager assigned but SAM roles & responsibilities not defined Direct SAM responsibility is identified throughout organization SAM responsibilities defined in job descriptions across organization Each functional group actively manages SAM No SAM development or communication plan SAM plan is defined and approved SAM Improvement is demonstrated SAM goals part of executive scorecard; reviewed regularly No centralized inventory or < 68% assets in central inventory > 68% - 95% of assets in inventory > 95% - 98% of assets in Inventory > 99% of assets in inventory Dynamic discovery tools provide near real-time deployment details Manual inventory; no discovery tools Inventory sources reconciled annually Inventory sources reconciled quarterly Procurement manages contracts; not accessed by IT managers Complete entitlement records exist across organization Entitlement records reconciled with vendor records SAM entitlement system interfaces with vendor entitlement to track usage System reconciliations and ITAM report available on demand IT operations managed on ad-hoc basis Annual sign-off on SAM reports Quarterly sign-off on SAM reports SAM not considered part of M&A risk plan and company integration All business units follow the same strategy, process & technology for SAM Operations manages separate asset inventories Operations manages associated asset inventory Assets purchased on a per project basis; without a review of current availability Software purchases based on deployment/entitlement reconciliation All purchases are made using a pre-defined asset catalog; based on metered usage Software purchases use approved vendors Assets deployed by end-users in distributed locations; no centralized IT Software deployment reports are accessible to stakeholders Software is dynamically available to users on demand Only approved software is deployed Centrally controlled inventory of harvested licenses is maintained & available for reuse. Deployment & license records are updated Unused software is harvested (where the license allows) and tracked within a centrally controlled inventory Automated process w/ centralized control & tracking of all installed software, harvest options, internal reassignment and disposal Software is retired with hardware and is not harvested or reassigned

227. License Reconciliation

228. License Harvesting

229. Lifecycle Assessment

230. Security checks

231. License compliance

232. Reporting

233. Security Policies and configurations

234. Application management and updating

236. Productivity Gains

237. Expanded risk mitigation

238. Control over IT infrastructure

239. Simplified IT management

240. Optimized Software deployment

241. Streamlined License Acquisition

242. Increased Security

244. Strategy

245. Full SAM Services

246. Industry Best Practices

247. Key Metrics and Reports

249. OjasviBansal Unified Communications Solution Specialist Mark Gelsomini Corporate Director Information Technologies

251. Consulting Services

252. Design and Architecture

253. Deployment Services

254. Professional Services

255. Managed Services

256. Training Services

259. What Is Unified Communications?

260. Unified Communications – The Myths It’s Just Skype. It’s Voicemail in Your Email. It’s Big, Complex, and Expensive. It’s Definitely Not for Small Businesses Like Mine. It’s Just a Fancy Word for Voice over IP. Whatever It Is, It’s More Than I Need. It’s Patching Things Together That Don’t Work Together.

261. What Is Unified Communications? “Unified Communications solutions bring together voice, messaging, video, and desktop applications to enable companies to quickly adapt to market changes, increase productivity, improve competitive advantage and deliver a rich-media experience across any workspace.” 131

262. Components of Unified Communications Communications: Voice, data, and video Messaging: Voice, email, video, and IM Conferencing: Online, audio, and video Application integration: Microsoft Office and CRM Presence: IP phone, desktop clients, and call connectors Common user experience: Desktop, phone, and mobility

263. Using Unified Communications, You Can… Connect Everyone Serve Customers Better Collaborate Connect Be More Productive Secure My Business Work from Anywhere

264. Total Economic Impact (Example) Forrester Study Shows >500% ROI in Three Years The study shows the following benefits for a 4,000 employee organization over a three-year period: Source: Forrester, 2007

265. TSX: DPM Underground Communications Mark GelsominiCorporate Director IT

266. Agenda Who is Dundee Precious Metals Inc.? Technology Network Topology Wi-Fi Coverage Software- Push to Talk, Paging Aeroscout Project

267. Dundee Precious Metals Dundee Precious Metals (DPM:TSX) is a Canadian-based, international mining company engaged in the acquisition, exploration, development, mining and processing of precious metal properties. DPM’s business objectives are to identify, acquire, finance, develop and operate low-cost, long-life mining properties. With a dynamic global operation, DPM decided that a more strategic, centralized approach to IT was necessary to support the emerging business requirements.

268. “Taking the Lid Off” OLD WAY NEW WAY Paper reporting at end of shift Supervisor interaction 1-2 /shift Limited knowledge of shift delays Slow response time to process interruptions Reactive Maintenance Small picture view Poor coordination Poor use of resources Lost time locating equipment/materials etc. from shift to shift Real time display of information Supervisor dispatched to critical shift problems Delays identified in real time Problems identified immediately Real time equipment health monitoring See activities in whole mine in real time Coordination through CCR with big picture Resources utilized to optimize shift results Real time equipment and materials tracking 138

269. DPM Global IT Visionission Statement “To deliver reliable business-centricIT solutions, infrastructure and services through leadershipand partnershipwith DPM operations globally to maximizing efficiency, streamlining processes, while supporting corporate objectives.”

270. The Technology High speed fiber optic data link coupled with a 50 – 110 Volt (touchable) low power consumption power line bring high speed data line to any point where some form of communication device has to be placed. Wi-Fi based communication Wi-Fi clients, Wi-Fi based Push To Talk system Wired clients (Controllers, Cameras, FANs) RFID/Wi-Fi based location tracking

271. Enabling Technologies

272. Design Boxes are connected with fiber optic cables and can be separated up to 10Km Wired clients are connected to the boxes with up to 100m copper cable BOX is rated for IP67 (Industrial) All industrial connectors FOB is fully detachable Industrial Wi-Fi clients (Yellow)

273. The technology Picture Standard IP Telephone In an IP67 Protected box With Visual Ringer Places Refuge Chambers Shafts Pumps Transformer Bays Ore-Passes

274. Under Ground Cable Layout

275. Cable Layout

276. Wi-Fi Coverage

277. Push to talk and Paging All Wi-Fi phones have Push To Talk capabilities Push to Talk application will have following features Unlimited numbers of channels Emergency button Listening to more than one channel (For Safety department) Channel filtering Paging is software which give the opportunity to send audio and text messages to group or all phones

278. Communications- Wireless ethernet Access point Wi-Fi phone 148

279. Push to talk and Paging

280. Aeroscout Location Tracking Wi-Fi/RFID based Tags will be installed in lamps Tags will be installed in all vehicles Entry/Exit events Business events Vehicle location Where we have people working Location history Location reports Safety

281. How Does it Work? 1) Active RFID tags and/or standard wireless devices send a tiny wireless signal at a regular interval 2) Signal is received by the Wi-Fi wireless network (or location receivers), and is sent to an Engine 3) The Engine uses multiple algorithms to determine location, and sends asset data (location, status, etc.) to enterprise software 4) Enterprise software uses location and status data to display maps, enable searches, create alerts, manage assets, etc. 151

282. Location Dashboard

283. Challenges Improve local and global communications Simplicity in use Significant communication limitation between groups Improve health and safety Production improvement Equipment tracking capability

284. Solutions Allows quick identification of problem and locations for rapid response to mine emergencies Enhanced communication between surface and underground operations thus improving equipment and manpower utilization/allocation/reassignment and maintenance Use of small portable Wi-Fi phone units provides ease of use for timely response to production and safety needs Underground and surface tracking of equipment A single number follows the person anywhere in the world Integrated voice mail and email Global help desk

285. Benefits Minimizes expensive cell phone traffic All users will be able to communicate seamlessly anywhere in the world (one product does it all) Rapid response to changing underground situations to maximize material movement Decreases equipment downtime through better information on location and repairs required

286. Achievements and Awards May 2010 Microsoft Momentum Magazine Cover Story “Gold Standard” Awarded “Most Innovative Company 2010”from Cisco Europe Finalist “Most Innovative Business Impacting Network of the Year” First mining company to deploy non-proprietary communicationtechnologies in the mines Created three way integrationwith Cisco VoIP, Tandberg and OCS

287. Afternoon Break #TechDays Morning Afternoon 8:30 – 9:00 Registration – Morning Refreshments & Vendor Exhibits 9:00 – 9:10 Acrodex Welcome Address 9:10 – 9:50 Getting Your Organization Cloud-Ready: Fully Virtualizing Your Infrastructure 9:50 – 10:30 Desktop Virtualization – Case Study 10:30 – 10:40 Morning Break 10:40 – 11:20 Cloud Infrastructure Suite – VMWare Information Session 11:20 – 12:00 Beyond Storage Efficiency and Automated Data Protection in Virtual Environments – NetApp Information Session 12:00 – 12:45 Lunch & Vendor Exhibits 12:45 – 1:30 Software Asset Management 1:30 – 2:15 Collaborate, Communicate – Integrating a UC Platform and Mobile Devices 2:15 – 2:30 Afternoon Break 2:30 – 3:10 Mobility Management – LANDesk Information Session 3:10 – 3:50 Blackberry In The Enterprise – RIM Information Session 3:50 – 4:00 Reflections and Closing Remarks 4:00 – 6:00 Cocktail Reception

288. Mobility Management – LANDesk Information Session

289. Don Moss Channel Systems Engineer

290. LANDesk Software The Leader in Helping Simplify & Control IT Complexity LANDesk named a “Leader” in the 2010 Gartner Magic Quadrant for systems lifecycle management One of only two vendors on the three Magic Quadrants for management, endpoint security, and service desk (Gartner 2010) 698% return on investment within 3 years; payback in 5 months (IDC 2011) LANDesk saves over $32,022 per 100 users, per year (IDC 2010) Partners Apple, Credant, Cognizant, IBM, Intel, Kaspersky, Lenovo, Microsoft, Wipro 400+ certified VARs/system integrators worldwide

291. The LANDesk “complete” Solution Gartner Magic Quadrant PC Configuration Life Cycle Management Tools Jan 2011 “LANDesk has one of the most complete products in terms of overall functionality, and the code base is solid and stable. LANDesk benefited this year from an increased weight on managing non-Windows clients… LANDesk has a strong OEM partnerCDWp with VMware for its Thinapp product. LANDesk has tight integration with a fairly large number of customers using the application virtualization offering”

292. Your Extended Team

293. Delivering Value

294. Delivering Value Their Challenges?

295. >LANDesk Management and Security Suite Systems Lifecycle Management Power & Infrastructure Management Endpoint Security & Compliance Management AutomationPlatform Asset Lifecycle Management Virtualization Management IT Service Management

296. What is mobility? What’s driving the need to manage mobility? What are the three keys to managing the mobile enterprise How can I see mobile devices on my networkand who they belong to? How can I manage and secure the corporate data on these my user’s devices? What is LANDesk’s approach to mobility? How do we get started? 166 Agenda >We’ll Answer 7 Questions:

298. By 2015, there will be nearly one mobile device for every person alive. Projections indicate there will be over 7.1 billion mobile-connected devices—approximately equal to the world’s population in 2015 (7.2 billion). 1

299. By 2013, more than a third of the world’s workforce will consist of mobile workers, potentially 1.2 billion people. 2

300. Mobile Devices

301. In the fourth quarter of 2010, 100 million smartphone units shipped compared to 92 million PC units. For the first time, smartphones outshippedPCs. 3

303. Tablets market share will rise from 6% to 23% by 2015…

304. 2010 and beyond – Tablets and smartphones will be substitutes for PCs

305. …desktop shares will drop from 32% in 2010 to 18% by 2015

306. …in the future, Users will opt for one PC and a mix of tablets and smartphones

307. New OS’s will offer a different experience driven by applications to provide functionsSource: Forrester Research, The Wall Street Journal-6/9/10

308. Multiple Tipping Points IT Consumerization (App-driven, consumer-owned, co-mingled data) Digital Native Lifestyle (Always connected, social and multi-tasking) User Is The New Endpoint (Tech savvy, platform-transparent, user vs. device management)

309. Separation of Work and Personal 5-7 Years Ago Business Personal Corp. Servers Personal Storage Personal Time Work Time Work Desktop Personal Computer Personal Calendar Work Calendar Work Contacts Work Cell Phone Personal Cell Phone Personal Contacts IT Involvement IT Dilemma

310. Digital Lifestyle Today Business Personal Mobile Apps Personal Storage Corp. Servers Smart Phone Calendar Laptop Social Network Contacts Time Cloud Storage & Apps IT Involvement IT Dilemma

311. Why Should You Care? “By 2013, those corporate IT departments that have not enabled a diverse population of devicesandend-user choicesthrough emphasis on manageability, policy enforcement and security evaluations will become hopelessly outmoded and struggle to function. This will cause chaos and substantially raise the total cost of ownership of the organization. ” http://www.thestreet.com/story/10970787/2/15-tech-trends-to-emerge-by-2014.html

312. See and know what you have Set and enforce effective IT policy Manage and secure anywhere, anytime Managing the Mobile Enterprise >What Are The 3 Keys To Succeed?

313. Know What You Have – Greater Visibility >How Can I See Mobile Devices? Discovery and Inventory 20+ years of experience Know what you have and what’s connecting to your network Discover any device accessing yourcorporate data Company owned vs. Employee owned devices

314. Security Stats – Where and How Security breach information is taken from datalossdb.com – an online database of reported worldwide security breaches

316. Reporting

317. Alerting

318. Compliance

319. Process Diagrams

320. IT Workflows

322. Extended Media Encryption

324. Location Based Policies

325. Anti-bridging Tech.

327. Application Control

328. HIPS/Whitelisting

330. Device Control Policies

331. Agent Persistence

333. App Patching (Beyond MS)

335. Discover firewalled devices

336. Real-time Discovery

337. WAP DiscoveryDiscovery

339. Early Adopter w/ Multiple Devices

340. Want access to be more productive

341. A‘Jailbreaker’

344. Common management infrastructure

345. Single “pane of glass” management help you consolidate technology

346. Process integration

347. Include multi-layered security

348. 5 Powers – Protection, Patch, Policy, Proof and Process

351. Agentless discovery and management for employee-owned devices

352. Single Agent-based management to greater management and security features

354. Discovery…How it works… Mike.temple@landesk.com landesk mtemple **************** My LANDesk e-mail Mobile devices appear in the console New device configures ActiveSync client Blackberry provisioned with BES Discovery runs…

355. Where do we go from here?

356. Single Agent – Managed Mobility Agent-based & Management Layer >Next Gen >OEM >Apple MDM SDK >Leverage management standards as they develop

357. Policy Management for OEMs

360. BlackBerry and Our Position in the Enterprise Market

362. Smartphones are walking in the door with employees of all levels, creating new expectations and user requests

363. Consumer innovations in mobile and web have raised the bar for enterprise user experience

364. Marketing wants a strong mobile consumer presence

365. All of my company’s applications must go mobile, but the presentation is different than desktop

366. Enterprise imperatives (manageability, scalability, security) cannot be sacrificed purely for individual user experience.RIM Confidential | 190

367. BlackBerry Remains the Enterprise Leader Enterprise Market Share - Shipments Source: ABI Research, Enterprise Smartphones – August 2010 RIM Confidential | 191

369. 175+ countries

370. 600+ carriers and distribution partners

371. 400,000+ registered BlackBerry developers

372. 250,000+ active BlackBerry Enterprise Servers

373. 150,000,000+ devices sold to date 13,200,000+ devices shipped in Q1 GY12 alone

374. 67,000,000+ subscribers today16% Year Over Year growth for Q112 1IDC Worldwide Mobile Phones Quarterly Tracker - Final data - Q4 2010 RIM Confidential | 192

375. Innovating and Supporting the Personal Liable Trend in Enterprise

376. Key Enterprise Shift There is a key shift in how devices are being deployed within the enterprise from corporate-liable device distribution to a consumer liable device distribution model. An opportunity exists to address this shift IDC expects worldwide shipments of consumer liable devices to grow by 17.9%to reach 56.7 million units representing 56% of business smartphone shipments by 2013. IDC Worldwide CMD forecast 2009-2013 RIM Confidential | 194

377. New BlackBerry Smartphone Lineup Curve 9350/9360 (Curve) Torch 9810 Torch 9850/9860 (All Touch Torch) Bold 9900/9930 (Bold Touch) 11 mm thick 480 X 360, 246 DPI 800MHz Processor and GPU 512MB RAM + 512MB storage 5.0 MP Camera / VGA video NFC & Accelerometer 11.5mm thick 3.69” 800X480, 253 DPI Touchscreen 4GB storage 10.5 mm thick 640X480, 287 DPI Touchscreen NFC 8GB storage 15mm thick 640X480, 253 DPI Touchscreen 8GB storage Common Specifications (not including Curve):

379. Music Storefront

380. Docs to Go Premium

381. BlackBerry Balance

382. BlackBerry Protect

383. Powerful Graphics Performance

384. Smoothest Touch Experience

385. Blazing fast Web Browser

386. Voice Activated Universal Search

387. Near Field Communications

388. Augmented Reality

391. Access to business applications, synchronizing email, calendar, contacts, tasks, memos and more

392. Industry-leading security and manageability

393. Maximize employee productivity through enterprise connectivity with personal BlackBerry handheldsRIM Confidential | 198

395. Secure company data on devices that are not owned by the organization

396. Manage IT policies that define a line between work and personal data

397. Stay connected to work and life with the convenience of a single deviceRequires handheld software version 6.0 and BlackBerry Enterprise Server (or Express) 5.0.3 RIM Confidential | 199

399. User and Group Management

400. Device Activation

401. Settings and Policy Definition

402. Software Deployments

403. Device InventoryRIM Confidential | 200 *Will be available through a future software release at the end of 2011

404. Business and Personal Productivity Driven by BlackBerry Business Software

406. Voice over Wi-Fi®

407. Automatic network handoff between Wi-Fi and wireless networks

408. Move calls manually between desk & smartphone, Wi-Fi & mobile networks

409. Desk phone features

410. Add participants to conference callsBlackBerry® Mobile Voice System will unify desk phone features with BlackBerry® smartphones. MVS Teaser: http://us.blackberry.com/apps-software/business/blackberry_mvs/ RIM Confidential | 202

412. Improve returns of the overall Instant Messaging implementation

413. In some cases, improve productivity for free (Turn on BlackBerry Messenger, OCS)Access Microsoft SharePoint, Office Communication, Lotus Collaboration and more on BlackBerry BlackBerry SharePoint Demo: http://ca.blackberry.com/business/software/Sharepoint_BB_WMV2.swf RIM Confidential | 203

417. Our focus on addressing the needs of the consumer in organizationsAddressing a Broader Audience RIM Confidential | 204

418. Questions? RIM Confidential | 205

419. Thank you For more information please contact: Chad Moore Channel Account Manager chamoore@rim.com

420. Closing Address Josh Payne Senior Sales Lead Manitoba

421. Special thanks to…

422. Questions Josh Payne Josh.Payne@acrodex.com