2. Nothing in the world remains constant.
Change is the fact and reality.
Refers to the change in organizational setting.
It includes:
Job Enrichment.
Formulation of Autonomous group works.
Introduction of improved incentive plans.
Introduction of participative decision making process.
Formulation of Quality Circles.
3.
4. Refers to environment outside the organization that can affect
the organization performance.
The types of External changes are:
Change in Political Forces
Change in Economic Forces
Change in Socio-Cultural Forces
Change in Technology
5. Refers to government regulations and legal system
for business.
Influenced by three institutions:
◦ Legislature
◦ Executive
◦ Judiciary
Refers to the system of producing and distributing
goods and services.
Involves economic system, economic policies, capital
market & globalization.
6. Includes social trends like delayed marriages, nuclear families,
antismoking attitudes.
Includes social values, norms, customs and demographic
composition.
Process of converting inputs into outputs.
Focuses on machines & equipments, transmission of
information, new techniques & process, research &
development.
7. Changes occur within the organization.
Controllable in some extent.
Internal changes occur due to:
▫ Change in Owner & BOD
▫ Change in goals
▫ Change in plans & policies
▫ Change in organizational structure
▫ Change in job technology
▫ Change in work environment
8. Change in Structure
Change in Technology
Change in Business Process
Change in People/Behaviour
Organization’s structure is defined by how tasks are formally
divided, grouped & coordinated.
It includes:
Change in the number of Organizational level.
Altering span of control.
9. It includes introduction of new work process,new
equipments and tools.
Work process changed from manual process to
automation.
Involves proper layout of workplace for convenience to
work.
Job may be redesigned by adding varieties in the job or
by increasing the depth of the job.
Refers to change in employees attitude, skills,
expectation, perception & behaviour.
People change their behaviour through the process of
communication.
10.
Important sources of organizational conflict.
It brings obstacles in change adaption and progress.
11. Individual Resistance
Economic Insecurity
Fear of Uncertainty
Fear of losing power, resources and freedom
Existing Habits
Misunderstanding and lack of trust
Different Perception
Poor communication and lack of involvement
12.
Organizations have their own defined structure.
Have specific procedures for selection, training and other
socialization technique.
13. Change in organizational systems threaten to the expertise of one
specialized group.
One group of expertise may have fear of loss of job,
demotion, less economic gain, etc.
Individuals work in Organization in the group.
They consider group norms, systems and values.
14. Managers always want to
remain in power.
They do no want change as
it reduces their status in the
organization.
Organization may resist
change due to limitation in
various resources like:
Skilled people
Capital
Physical facilities
Time
15. People resist change due to
lack of knowledge.
Education, training and
communication to the
employees plays a vital role.
People resist change due to
lack of Participation and
Involvement.
Managers need to involve
employees for preparing
change plans, policy and
strategy.
16. • Managers can introduce a
range of supportive efforts
to minimize resistance to
change.
• Provides emotional support
and training for new skills.
• Develops understanding
among employees.
• Negotiation and Agreement
is necessary when
resistance to change is very
powerful.
• More costly and risky
techniques.
17. Manipulation is a cover tactic
to implement change.
Involves tactful presentation of
case among employees to
accept change.
Co-optation involves
participation.
Coercion involves:
• Threats of transfer
• Loss of promotion
• Negative performance evaluation
18. Process of improving organizational efficiency.
It is a long run plan.
Main motive is to improve the efficiency of organization.
19. Individuals are perceived as
being responsible,
conscientious and caring.
They should be treated with
respect and dignity.
The effective and healthy
organization is characterized by:
Trust
Authenticity
Openness
Supportive Climate
20. o
Effective organizations deemphasize hierarchical authority and control.
o
Problems shouldn’t be swept under rugs.
They should be openly confronted.
o
o
People who will be affected by change are involved in decision making
surroundings.
24.
Should be changed and developed
Market is changeable
Desire of costumer is changeable
Change is to be done in effective way
Costumers should be attracted
Got many Barriers
Every problem should be analyse
25.
Consumers are pillar of organization
Absence of consumer cause failure
Programes should be behave on them
Attracting programes should be bought
Provide knowledge about the banking system
Should establish branch in rural areas
Donation in social work
Provide services to the workers
