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Abhishek Gaurav

Computer & Accessories Vendor | Digital Mix
2013
Abhishek Gaurav

Digital Mix : Its time to invert the AIDA model !

What does this mean for Computer & Accessories Vendor?
 Computer & Accessories Vendor needs to sync itself with the evolution of digital
media (internet & mobile) to tap the potential of word of mouth through owned
and earned media
 Content is king, not channel – and actions that demonstrate and deliver a
brand’s promise speak louder than words
 It would make more financial sense to create targeted behaviour change first
and then let your consumer advocates create awareness for you for free 
Abhishek Gaurav

Digital Strategy
Abhishek Gaurav

Digital Strategy
Abhishek Gaurav

Action: 360 Online Media Approach

Action
Abhishek Gaurav

Action: Website

 The website needs to be enhanced to include online videos for demonstrating the
process
 B2B and B2C testimonials to be established for regional and national customers
with pictures
 Include referrals and award them on sale
Abhishek Gaurav

Action : Social

 Computer & Accessories Vendor needs to graduate from social media presence
to social media connect
 Currently Computer & Accessories Vendor doesn’t have any foot print on the
social media apart from a very small fan base on FB
 Content strategy needs to be devised for all social media channels
 Create engaging social media applications (ex: Win yourself a branded tablet)
Abhishek Gaurav

Action : Integrate with leading recharge
websites with small value coupons

Computer &
Accessories Vendor
coupon to be
integrated here

 It would give access to highly targeted users with minimum wastage
 Non-intrusive environment for users
Source : themediaant
Abhishek Gaurav

Action : Affiliate Marketing

LEADS / SALES

Affiliate Marketing
Companies

Computer &
Accessories
Vendor

Commissions and incentives

Additional route for Computer & Accessories Vendor to reach their consumers
Leverages high number of smaller websites
Performance based advertising i.e. Cost Per Action pricing model for Computer &
Accessories Vendor
Use of PPC affiliates, Display and email affiliates
Abhishek Gaurav

Action : SEM

Search
Search
Advertising
Advertising

Content
Content
Network
Network
Advertising
Advertising

*Target users
*Target users
Through relevant
Through relevant
Keywords or
Keywords or
Phrases and devices
Phrases and devices

*Targets relevant
*Targets relevant
Content and
Content and
Contextually shows
Contextually shows
the message/ad
the message/ad

Site
Site
Targeting
Targeting
*Targets relevant
*Targets relevant
Websites
Websites

 Optimize campaign on non-brand keywords, Computer & Accessories Vendor has
high competition from classified sites and regional repair and computer services
chains
 Use of search re-targeting with targeted ad copy to entice prospective consumer
who left the site without purchasing or availing services
 Use of technology like Marine to optimize search spends
Abhishek Gaurav

Digital Strategy
Abhishek Gaurav

Desire

Desire : Collaborating Owned and Earned
Media
Abhishek Gaurav

Desire : Social CRM

 Develop social CRM to influence viral customer advocacy
 Customer advocacy will result in customer acquisition
Abhishek Gaurav

Desire : Online PR

 Build relationships with the most influential websites and online journalists
 Create quality SEO links back to Computer & Accessories Vendor website
 Tailored to new search trends that your prospects are using
Abhishek Gaurav

Digital Strategy
Abhishek Gaurav

Earned Media

Interest

Interest : Combination of Earned and Paid
Media

Paid Media
Abhishek Gaurav

Interest : ORM

 Offer great products and customer experience
 Create unique, useful content for both owned (website) and earned (i.e. guest
blog) media
 Spark fresh earned media acquisition with paid media and word of mouth
Abhishek Gaurav

Interest : Social Media Advertising

 Targeted campaign and sponsored posts on Facebook
 Contests and user testimonials for twitter handle to promote brand advocacy
 Targeted ads for age groups, interests and demography for better conversion
Abhishek Gaurav

Digital Strategy
Abhishek Gaurav

Awareness : Paid Media

 Use this to introduce, announce, spark interest and entice users to transact
 Computer & Accessories Vendor should use this to communicate new product
offering, testimonials and offers
Abhishek Gaurav

Awareness : Paid Media - Display | Shift in
trends
Abhishek Gaurav

A shift from buying “Ad Space” to buying
audience profiles
Abhishek Gaurav

Display : Online Marketing

 Use of horizontals and verticals for reach
 Use real time bidding platforms for conversions
 Use display re marketing for missed opportunities
Abhishek Gaurav

Display : Mobile Marketing

 Mobile penetration in India is the second highest in the world today
 Leverage mobile marketing channels from SMS to in app advertising to as network
and search
Abhishek Gaurav

Conclusion : Multiple Routes to Your Consumer

Consumers

Hor
iz
Vert ontals /
icals
Affiliat
es
Search - PP
C & S EO

WEBSITE

Email

edia
Social M
le
Mobi






Develop content that is relevant and cost effective
Theme based advertising targeted to consumer intent
Integrate online and offline mediums
Reach out to larger audience base, engage them and eventually graduate them
as brand advocates and propagators
Abhishek Gaurav

Thank You

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Computers accessories digital mix

  • 1. Abhishek Gaurav Computer & Accessories Vendor | Digital Mix 2013
  • 2. Abhishek Gaurav Digital Mix : Its time to invert the AIDA model ! What does this mean for Computer & Accessories Vendor?  Computer & Accessories Vendor needs to sync itself with the evolution of digital media (internet & mobile) to tap the potential of word of mouth through owned and earned media  Content is king, not channel – and actions that demonstrate and deliver a brand’s promise speak louder than words  It would make more financial sense to create targeted behaviour change first and then let your consumer advocates create awareness for you for free 
  • 5. Abhishek Gaurav Action: 360 Online Media Approach Action
  • 6. Abhishek Gaurav Action: Website  The website needs to be enhanced to include online videos for demonstrating the process  B2B and B2C testimonials to be established for regional and national customers with pictures  Include referrals and award them on sale
  • 7. Abhishek Gaurav Action : Social  Computer & Accessories Vendor needs to graduate from social media presence to social media connect  Currently Computer & Accessories Vendor doesn’t have any foot print on the social media apart from a very small fan base on FB  Content strategy needs to be devised for all social media channels  Create engaging social media applications (ex: Win yourself a branded tablet)
  • 8. Abhishek Gaurav Action : Integrate with leading recharge websites with small value coupons Computer & Accessories Vendor coupon to be integrated here  It would give access to highly targeted users with minimum wastage  Non-intrusive environment for users Source : themediaant
  • 9. Abhishek Gaurav Action : Affiliate Marketing LEADS / SALES Affiliate Marketing Companies Computer & Accessories Vendor Commissions and incentives Additional route for Computer & Accessories Vendor to reach their consumers Leverages high number of smaller websites Performance based advertising i.e. Cost Per Action pricing model for Computer & Accessories Vendor Use of PPC affiliates, Display and email affiliates
  • 10. Abhishek Gaurav Action : SEM Search Search Advertising Advertising Content Content Network Network Advertising Advertising *Target users *Target users Through relevant Through relevant Keywords or Keywords or Phrases and devices Phrases and devices *Targets relevant *Targets relevant Content and Content and Contextually shows Contextually shows the message/ad the message/ad Site Site Targeting Targeting *Targets relevant *Targets relevant Websites Websites  Optimize campaign on non-brand keywords, Computer & Accessories Vendor has high competition from classified sites and regional repair and computer services chains  Use of search re-targeting with targeted ad copy to entice prospective consumer who left the site without purchasing or availing services  Use of technology like Marine to optimize search spends
  • 12. Abhishek Gaurav Desire Desire : Collaborating Owned and Earned Media
  • 13. Abhishek Gaurav Desire : Social CRM  Develop social CRM to influence viral customer advocacy  Customer advocacy will result in customer acquisition
  • 14. Abhishek Gaurav Desire : Online PR  Build relationships with the most influential websites and online journalists  Create quality SEO links back to Computer & Accessories Vendor website  Tailored to new search trends that your prospects are using
  • 16. Abhishek Gaurav Earned Media Interest Interest : Combination of Earned and Paid Media Paid Media
  • 17. Abhishek Gaurav Interest : ORM  Offer great products and customer experience  Create unique, useful content for both owned (website) and earned (i.e. guest blog) media  Spark fresh earned media acquisition with paid media and word of mouth
  • 18. Abhishek Gaurav Interest : Social Media Advertising  Targeted campaign and sponsored posts on Facebook  Contests and user testimonials for twitter handle to promote brand advocacy  Targeted ads for age groups, interests and demography for better conversion
  • 20. Abhishek Gaurav Awareness : Paid Media  Use this to introduce, announce, spark interest and entice users to transact  Computer & Accessories Vendor should use this to communicate new product offering, testimonials and offers
  • 21. Abhishek Gaurav Awareness : Paid Media - Display | Shift in trends
  • 22. Abhishek Gaurav A shift from buying “Ad Space” to buying audience profiles
  • 23. Abhishek Gaurav Display : Online Marketing  Use of horizontals and verticals for reach  Use real time bidding platforms for conversions  Use display re marketing for missed opportunities
  • 24. Abhishek Gaurav Display : Mobile Marketing  Mobile penetration in India is the second highest in the world today  Leverage mobile marketing channels from SMS to in app advertising to as network and search
  • 25. Abhishek Gaurav Conclusion : Multiple Routes to Your Consumer Consumers Hor iz Vert ontals / icals Affiliat es Search - PP C & S EO WEBSITE Email edia Social M le Mobi     Develop content that is relevant and cost effective Theme based advertising targeted to consumer intent Integrate online and offline mediums Reach out to larger audience base, engage them and eventually graduate them as brand advocates and propagators