2. Abhishek Gaurav
Digital Mix : Its time to invert the AIDA model !
What does this mean for Computer & Accessories Vendor?
Computer & Accessories Vendor needs to sync itself with the evolution of digital
media (internet & mobile) to tap the potential of word of mouth through owned
and earned media
Content is king, not channel – and actions that demonstrate and deliver a
brand’s promise speak louder than words
It would make more financial sense to create targeted behaviour change first
and then let your consumer advocates create awareness for you for free
6. Abhishek Gaurav
Action: Website
The website needs to be enhanced to include online videos for demonstrating the
process
B2B and B2C testimonials to be established for regional and national customers
with pictures
Include referrals and award them on sale
7. Abhishek Gaurav
Action : Social
Computer & Accessories Vendor needs to graduate from social media presence
to social media connect
Currently Computer & Accessories Vendor doesn’t have any foot print on the
social media apart from a very small fan base on FB
Content strategy needs to be devised for all social media channels
Create engaging social media applications (ex: Win yourself a branded tablet)
8. Abhishek Gaurav
Action : Integrate with leading recharge
websites with small value coupons
Computer &
Accessories Vendor
coupon to be
integrated here
It would give access to highly targeted users with minimum wastage
Non-intrusive environment for users
Source : themediaant
9. Abhishek Gaurav
Action : Affiliate Marketing
LEADS / SALES
Affiliate Marketing
Companies
Computer &
Accessories
Vendor
Commissions and incentives
Additional route for Computer & Accessories Vendor to reach their consumers
Leverages high number of smaller websites
Performance based advertising i.e. Cost Per Action pricing model for Computer &
Accessories Vendor
Use of PPC affiliates, Display and email affiliates
10. Abhishek Gaurav
Action : SEM
Search
Search
Advertising
Advertising
Content
Content
Network
Network
Advertising
Advertising
*Target users
*Target users
Through relevant
Through relevant
Keywords or
Keywords or
Phrases and devices
Phrases and devices
*Targets relevant
*Targets relevant
Content and
Content and
Contextually shows
Contextually shows
the message/ad
the message/ad
Site
Site
Targeting
Targeting
*Targets relevant
*Targets relevant
Websites
Websites
Optimize campaign on non-brand keywords, Computer & Accessories Vendor has
high competition from classified sites and regional repair and computer services
chains
Use of search re-targeting with targeted ad copy to entice prospective consumer
who left the site without purchasing or availing services
Use of technology like Marine to optimize search spends
13. Abhishek Gaurav
Desire : Social CRM
Develop social CRM to influence viral customer advocacy
Customer advocacy will result in customer acquisition
14. Abhishek Gaurav
Desire : Online PR
Build relationships with the most influential websites and online journalists
Create quality SEO links back to Computer & Accessories Vendor website
Tailored to new search trends that your prospects are using
17. Abhishek Gaurav
Interest : ORM
Offer great products and customer experience
Create unique, useful content for both owned (website) and earned (i.e. guest
blog) media
Spark fresh earned media acquisition with paid media and word of mouth
18. Abhishek Gaurav
Interest : Social Media Advertising
Targeted campaign and sponsored posts on Facebook
Contests and user testimonials for twitter handle to promote brand advocacy
Targeted ads for age groups, interests and demography for better conversion
20. Abhishek Gaurav
Awareness : Paid Media
Use this to introduce, announce, spark interest and entice users to transact
Computer & Accessories Vendor should use this to communicate new product
offering, testimonials and offers
23. Abhishek Gaurav
Display : Online Marketing
Use of horizontals and verticals for reach
Use real time bidding platforms for conversions
Use display re marketing for missed opportunities
24. Abhishek Gaurav
Display : Mobile Marketing
Mobile penetration in India is the second highest in the world today
Leverage mobile marketing channels from SMS to in app advertising to as network
and search
25. Abhishek Gaurav
Conclusion : Multiple Routes to Your Consumer
Consumers
Hor
iz
Vert ontals /
icals
Affiliat
es
Search - PP
C & S EO
WEBSITE
Email
edia
Social M
le
Mobi
Develop content that is relevant and cost effective
Theme based advertising targeted to consumer intent
Integrate online and offline mediums
Reach out to larger audience base, engage them and eventually graduate them
as brand advocates and propagators