1. Azimul Haque Ullash
Housekeeping Supervisor at Cove Rotana Resort U.A.E
CAREER OBJECTIVE
- To be an outstanding professional and to exceed guest expectations using my knowledge and
experience of managing a team.
- To emerge as a leader, facing new challenges every day and creating a productive environment
by encouraging team members with effective leadership.
JOB PROFILE
- Organization: Cove Rotana Hotels and Resorts.
- Location: Ras al khaimah, U.A.E.
- Designation: Housekeeping supervisor.
- Managing operations related to Floors, Public Areas
- Assisting the Executive Housekeeper in the overall administration of Housekeeping
Operations.
- Responsibilities :-
Check and Inspect guest rooms for maintenance and cleanliness
Constantly monitoring key performance indicators for the department and take
corrective action.
Ensuring team members are fully trained on all hotel systems, procedures to
ensure safety, and also responsible for Duty allocation of team.
Efficiently managing a team of assistants, general cleaners and building cleaners.
Conduct training sessions for the team to enhance knowledge & skills.
2. Assist the EHK in Monitoring inventory and discard process
Checking rooms and public area for maintenance and ensure their completion and to
maintain record of all maintenances.
Handle guest queries, complaints and Lost and Found in the department.
Coordinating with other departments for hassle-free functioning.
Adopting guest oriented approach by guest interaction & working positively on guest
feedback
KEY STRENGTHS
Self motivated team leader with great attitude.
Experienced professional, can perform in high pressure situations.
Excellent interpersonal and customer service skills.
Sound technical knowledge along with excellent practical skills.
PROFESSIONAL EXPERIENCE
s
1. Worked as a Housekeeping attendant in Washington Dhaka, Bangladesh since 19th
November 2009 to 3rd
April 2010.
2. Working as a Housekeeping attendant in The Cove Rotana Resort Ras Al Khaimah,
U.A.E since 14th
November 2011 to 30th
April.
3. Working as a Training Housekeeping Supervisor in the Cove Rotana Resort Ras Al
Khaimah, U.A.E since 1st May to 30th June.
4. Working as a Housekeeping Supervisor in the Cove Rotana Resort Ras Al Khaimah,
U.A.E since 1st July to Present.
ACHIEVEMENTS & CO-CURRICULAR ACTIVITIES
> Successfully completed Destination leadership programmer’s batch October 2014.
> Successfully completed Department trainer program batch December 2014. .
3. PERSONAL ATTITUDE
PROFESSIONAL TRAINING
SUCCESS
Got certificate of White gloves.
This is sort of best room checked according to hotel standards.
Rooms audit done by hotel training department.
Smart, Cheerful, Honest, Hardworking and Reliable.
Self-dependent man of sense of human.
Able to maintain good relationship with people of any kind.
Eager to make public relation and to learn new language.
Can go through the small details.
Can see the potentiality and use in advance.
ACADEMIC DETAILS
Intermediate : Rajshahi Board of Bangladesh-2009.
SSC : Rajshahi Board of Bangladesh-2007.
Employee of the Month, January 2013.
Computer Course MS Word, Excel, Power point
Internet Basics.
Job Orientation.
Supervisory.
Operating the Single Disk Machine.
Brand Identification and standards.
Opera System.
SGR+
Manual Handling.
ABC… Housekeeping Training…
4. HOBBIES
Playing Cricket and listening to music.
PERSONAL PARTICULARS
Father’s name : Md. Anwarul haque (Reza).
Date of Birth : 09/Jun/1991.
Language Known : English, Hindi, Bangla.
Marital Status : Unmarried
Nationality : Bangladeshi.
Email ID : ullash007haque@gmail.com
Skype ID : ullash_haque
Contact no. : +971508652635.
Passport Detail : BB0536086 expiry 29 June 2019.
PROFESSIONAL REFRENCE
ON REQUEST
Declaration:
I hereby declare that the information provided is true to best of my knowledge and I
Will provide my full of efforts to organization
Place: Ras Al Khaimah Signature
Date: 15.07.2015 Azimul Haque Ullash.