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Beyond analytics:
how A.I. can impact YOUR business
Dr. Sébastien Foucaud
sebastien@sbsf-consultancy.com
http://sbsf-consultancy.com
DIGITAL ANALYTICS FORUM 2016
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
(Prof.) Dr. Sébastien Foucaud
2
๏
PhD in Astrophysics
๏
15-year long career in Astronomy (6 as Professor)
๏
Scientific expertise in Cosmology (Universe and
Galaxy evolution)
๏
Technical expertise in Data Analytics, Statistics,
Data Mining, Machine learning, Simulations,
Data Centres, product development, Big Data
Technology
>10 years
>1 year
>1 month
CrossLend | Head of Data Science
Feb 2015 - July 2015
FinTech, Risk management, Compliance
OLX | Head of Data Innovation
Aug 2015 - Sep 2016
Classifieds, User segmentation, Moderation,
Data strategy, Business Intelligence
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Dr. Sébastien Foucaud
3
Scout24 | Head of Data Science
since Oct 2016
Classifieds/Marketplace, Data Strategy, Personalisation,
Recommendation, Lead generation, UX/UI
certace | Member of Advisory Board
since Oct 2016
Data Science, Data Strategy
SBSF Consultancy | Data Strategy Consultant
since Oct 2016
Data & Business Strategy
Ron Leishman
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Artificial Intelligence is no SciFi…
4
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Artificial Intelligence is no SciFi…
4
It is here and now!
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Artificial Intelligence is no SciFi…
4
It is here and now!
…and we are rather late!
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Daily Artificial Intelligence
5
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Daily Artificial Intelligence
5
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Daily Artificial Intelligence
5
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Daily Artificial Intelligence
5
“One recurring theme throughout the history of AI / machine learning
research is that we are terrible at determining exactly what aspect of
human intelligence is remarkable.”
Zachary C. Lipton, UCSD
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Artificial Intelligence invades all spaces…
6
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
… even where we were not expecting it!
7
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Artificial Intelligence, when the giants join forces!
8
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Artificial Intelligence, when the giants join forces!
8
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
But innovation is still fostered by startups …
9
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Embracing the data
10
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Embracing the data
10
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Embracing the data: call a data scientist
11
Business
Insights
Analyses /
Modeling
Data
Collection
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
How we see the world
12
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
How scientists see the world
13
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Data Scientists not the most business-savvy people
14
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Data Scientists not the most business-savvy people
14
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Practical (and real) use cases
15
• Moderation and quality content
How machine learning can help prevent fraud and spam?
How it can ensure global quality content and enhance user
experience?
•Personalisation
How AI can help provide the best user experience?
And deliver the right content, to the right user, at the right moment!
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Moderation and quality content
16
‣ 2,000,000 ads a day
‣ 30 sec. on avg. for classifying (CS: 500 people/24h)
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Moderation and quality content
17
‣70% automatically accepted or rejected
+ categorisation for free
+ reliability at 95%
+ 180 sec. for classifying (CS)
Classifier
Customer
Support
Model
New Ad
Accepted
Rejected
Accepted
Rejected
30%
70%
10%
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
User experience
18
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Personalisation
19
User
Segment
A
User
Segment
B
Item
Segment
1
Item
Segment
2
User
Segment
B
Item
Segment
3
‣ Mobile devices transformed radically the
user experience
‣ Know your customer better!
‣ Delivering the right content, to the right
person, at the right moment
+ Customer Lifecycle Management
+ Content Lifecycle Management
‣ Recommendation > Search
‣ User segmentation
+ unsupervised & supervised ML
+ dynamic lifecycle segments
+ dynamic behavioural segments
‣ Dynamic pricing
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Innovating…
20
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Innovating…
20
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Innovating = Formulating problems properly
21
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Innovating = Formulating problems properly
21
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Innovating = Formulating problems properly
21
Machine learning problems can be difficult for an often overlooked reason. For
many settings in which we might want to introduce an AI agent, the problems
are not well-formed. That is, it's not at all obvious what objective should be
optimized.
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Business & Data Strategies begins with Smart Data
22
Aligning Business & Data Strategies
‣ Abundance is not wealth:
+ not all Data is useful (Big vs Smart)
+ choose your battle (limit storage)
+ avoid data gluttony
‣ Predefine use cases
‣ Develop Data Wisdom
‣ Define success (KPIs)
‣ Data acquisition
‣ Data governance
Right strategy from inception:
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Data Mining Strategy
23
Data
Pre-
processing
• Distance metrics
• Sampling
• Dim. reduction (PCA, SVD)
ValidationTesting
Model
Learning
Supervised
• kNN
• Decision trees
• Bayesian Classifiers
• Logistic regression
• SVM
• ANN
Unsupervised
• k-means
• Density-based
• LDA
• Bayesian non-parametric
• Test samples
• Metrics
• A/B testing
• Metrics
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Data governance: solid base to build from
24
‣ Right data & right meta-data
+ getting what you need and only that
+ knowing what you get when you get it!
+ clean and safe data
+ right infrastructure
‣ Essential step (or everything else collapse!), requires right partnership!
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Data governance: solid base to build from
24
‣ Right data & right meta-data
+ getting what you need and only that
+ knowing what you get when you get it!
+ clean and safe data
+ right infrastructure
‣ Essential step (or everything else collapse!), requires right partnership!
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
SBSF Consultancy
25
info@sbsf-consultancy.com
http://sbsf-consultancy.com
Work with you to:
‣ Identify and formulate the business problem
‣ Review all available data to understand type, depth, expanse and quality
‣ Align Business strategy with Data strategy
‣ Build successful use cases
‣ Driving bespoke, cost-effective product development that makes practical sense
‣ Consolidate data governance (through established relation with AT Internet)
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
certace
26
info@certace.com
http://www.certace.com
The digital expert marketplace for data science projects:
‣ independent “ace” data science experts at the forefront of their fields
‣ solving your toughest data challenges
‣ save long-term costs associated with permanent hires
‣ immediate impact on your business
‣ SBSF + certace: winning combination for designing right strategy,
appropriate use cases, and implementing them!
S. Foucaud - ATi Digital Analytics Forum - 2016/10/25
Thanks!
27

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Beyond Analytics : l'influence de l'intelligence artificielle sur votre entreprise

  • 1. Beyond analytics: how A.I. can impact YOUR business Dr. Sébastien Foucaud sebastien@sbsf-consultancy.com http://sbsf-consultancy.com DIGITAL ANALYTICS FORUM 2016
  • 2. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 (Prof.) Dr. Sébastien Foucaud 2 ๏ PhD in Astrophysics ๏ 15-year long career in Astronomy (6 as Professor) ๏ Scientific expertise in Cosmology (Universe and Galaxy evolution) ๏ Technical expertise in Data Analytics, Statistics, Data Mining, Machine learning, Simulations, Data Centres, product development, Big Data Technology >10 years >1 year >1 month CrossLend | Head of Data Science Feb 2015 - July 2015 FinTech, Risk management, Compliance OLX | Head of Data Innovation Aug 2015 - Sep 2016 Classifieds, User segmentation, Moderation, Data strategy, Business Intelligence
  • 3. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Dr. Sébastien Foucaud 3 Scout24 | Head of Data Science since Oct 2016 Classifieds/Marketplace, Data Strategy, Personalisation, Recommendation, Lead generation, UX/UI certace | Member of Advisory Board since Oct 2016 Data Science, Data Strategy SBSF Consultancy | Data Strategy Consultant since Oct 2016 Data & Business Strategy Ron Leishman
  • 4. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Artificial Intelligence is no SciFi… 4
  • 5. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Artificial Intelligence is no SciFi… 4 It is here and now!
  • 6. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Artificial Intelligence is no SciFi… 4 It is here and now! …and we are rather late!
  • 7. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Daily Artificial Intelligence 5
  • 8. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Daily Artificial Intelligence 5
  • 9. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Daily Artificial Intelligence 5
  • 10. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Daily Artificial Intelligence 5 “One recurring theme throughout the history of AI / machine learning research is that we are terrible at determining exactly what aspect of human intelligence is remarkable.” Zachary C. Lipton, UCSD
  • 11. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Artificial Intelligence invades all spaces… 6
  • 12. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 … even where we were not expecting it! 7
  • 13. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Artificial Intelligence, when the giants join forces! 8
  • 14. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Artificial Intelligence, when the giants join forces! 8
  • 15. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 But innovation is still fostered by startups … 9
  • 16. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Embracing the data 10
  • 17. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Embracing the data 10
  • 18. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Embracing the data: call a data scientist 11 Business Insights Analyses / Modeling Data Collection
  • 19. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 How we see the world 12
  • 20. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 How scientists see the world 13
  • 21. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Data Scientists not the most business-savvy people 14
  • 22. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Data Scientists not the most business-savvy people 14
  • 23. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Practical (and real) use cases 15 • Moderation and quality content How machine learning can help prevent fraud and spam? How it can ensure global quality content and enhance user experience? •Personalisation How AI can help provide the best user experience? And deliver the right content, to the right user, at the right moment!
  • 24. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Moderation and quality content 16 ‣ 2,000,000 ads a day ‣ 30 sec. on avg. for classifying (CS: 500 people/24h)
  • 25. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Moderation and quality content 17 ‣70% automatically accepted or rejected + categorisation for free + reliability at 95% + 180 sec. for classifying (CS) Classifier Customer Support Model New Ad Accepted Rejected Accepted Rejected 30% 70% 10%
  • 26. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 User experience 18
  • 27. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Personalisation 19 User Segment A User Segment B Item Segment 1 Item Segment 2 User Segment B Item Segment 3 ‣ Mobile devices transformed radically the user experience ‣ Know your customer better! ‣ Delivering the right content, to the right person, at the right moment + Customer Lifecycle Management + Content Lifecycle Management ‣ Recommendation > Search ‣ User segmentation + unsupervised & supervised ML + dynamic lifecycle segments + dynamic behavioural segments ‣ Dynamic pricing
  • 28. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Innovating… 20
  • 29. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Innovating… 20
  • 30. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Innovating = Formulating problems properly 21
  • 31. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Innovating = Formulating problems properly 21
  • 32. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Innovating = Formulating problems properly 21 Machine learning problems can be difficult for an often overlooked reason. For many settings in which we might want to introduce an AI agent, the problems are not well-formed. That is, it's not at all obvious what objective should be optimized.
  • 33. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Business & Data Strategies begins with Smart Data 22 Aligning Business & Data Strategies ‣ Abundance is not wealth: + not all Data is useful (Big vs Smart) + choose your battle (limit storage) + avoid data gluttony ‣ Predefine use cases ‣ Develop Data Wisdom ‣ Define success (KPIs) ‣ Data acquisition ‣ Data governance Right strategy from inception:
  • 34. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Data Mining Strategy 23 Data Pre- processing • Distance metrics • Sampling • Dim. reduction (PCA, SVD) ValidationTesting Model Learning Supervised • kNN • Decision trees • Bayesian Classifiers • Logistic regression • SVM • ANN Unsupervised • k-means • Density-based • LDA • Bayesian non-parametric • Test samples • Metrics • A/B testing • Metrics
  • 35. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Data governance: solid base to build from 24 ‣ Right data & right meta-data + getting what you need and only that + knowing what you get when you get it! + clean and safe data + right infrastructure ‣ Essential step (or everything else collapse!), requires right partnership!
  • 36. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Data governance: solid base to build from 24 ‣ Right data & right meta-data + getting what you need and only that + knowing what you get when you get it! + clean and safe data + right infrastructure ‣ Essential step (or everything else collapse!), requires right partnership!
  • 37. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 SBSF Consultancy 25 info@sbsf-consultancy.com http://sbsf-consultancy.com Work with you to: ‣ Identify and formulate the business problem ‣ Review all available data to understand type, depth, expanse and quality ‣ Align Business strategy with Data strategy ‣ Build successful use cases ‣ Driving bespoke, cost-effective product development that makes practical sense ‣ Consolidate data governance (through established relation with AT Internet)
  • 38. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 certace 26 info@certace.com http://www.certace.com The digital expert marketplace for data science projects: ‣ independent “ace” data science experts at the forefront of their fields ‣ solving your toughest data challenges ‣ save long-term costs associated with permanent hires ‣ immediate impact on your business ‣ SBSF + certace: winning combination for designing right strategy, appropriate use cases, and implementing them!
  • 39. S. Foucaud - ATi Digital Analytics Forum - 2016/10/25 Thanks! 27