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VMware Enterprise Management
Filip Meluzín, Enterprise Account Manager, ICZ
Oldřich Havlina, ICT Consultant, ICZ




                                                 © 2011 VMware Inc. All rights reserved
Agenda

   A New Era in IT Management Drives New Opportunity
   VMware Management Portfolio
   vCenter Operations Standard (VCOps)
   vCenter Configuration Management (VCM)
   vCenter Application Discovery Manager (ADM)
   VCM demo
   ADM demo




2
Agenda

   A New Era in IT Management Drives New Opportunity
   VMware Management Portfolio
   vCenter Operations Standard (VCOps)
   vCenter Configuration Management (VCM)
   vCenter Application Discovery Manager (ADM)
   VCM demo
   ADM demo




3
A New Era in IT Management


                               IT Service   Management.next
                              Management
                  Systems
                 Management

       Job
    Scheduling




                              Distributed   Web     Cloud
         Mainframe            Computing

      Cloud is an inflection point that will transform the
          delivery and management of IT services
4
Cloud Requires a New Approach to Automation and
Management


                                  Traditional IT                      Cloud
                                  Management                          Management



                                • Applications managed at the       • User access to applications
                                  individual device, usually the      and data managed across
                                  desktop, with limited data          multiple devices ensuring
                                  portability                         availability anytime,
                                                                      anywhere

                                • Ad-hoc, manual approaches         • Applications developed and
                                  to building, testing, releasing     released on consistent,
                                  complex applications based          standardized, fully
                                  on monolithic architectures         automated application
                                                                      platforms

                                • Static, traditional               • Highly virtualized
                                  infrastructures with low levels     infrastructures (>80%) with
                                  of virtualization resulting in      embedded management
                                  complex, often manual               resulting in high availability
                                  management processes                and greater agility

  Services and assets tied                                                                                Service components are
together in complex, brittle,                                                                           abstracted and sourced from
vertical stacks that are hard                                                                           dynamic resource pools with
  to change and manage                 Business agility              IT able to keep up with the       horizontal layers loosely bound
                                           suffers                     speed of the business                    into services



 5
Virtualization & Cloud Management: VMware Solution Areas


                                    End-User Computing Management

     End User Computing       Administration       Deployment       Updating
                                                                                  IT Business
                                                                                  Management


                                                                                     Request
                                                                                    Fulfillment
                                             Application Management
                                                                                      Asset
                               Discovery &          Application      vApp          Management
                                Mapping            Performance     Packaging

      Cloud Applications                                                           Chargeback



                                                                                   Service Desk

                                Infrastructure & Operations Management
                              Availability &        Business
                                                                  Configuration
                              Performance           Continuity
                                                                  Compliance &
Public/Private/Hybrid Cloud     Capacity           Provisioning
                                                                    Security
 Virtualized Infrastructure

    • VMware Cloud Director
    • vSphere



6
Agenda

   A New Era in IT Management Drives New Opportunity
   VMware Management Portfolio
   vCenter Operations Standard (VCOps)
   vCenter Configuration Management (VCM)
   vCenter Application Discovery Manager (ADM)
   VCM demo
   ADM demo




7
VMware Management Product Portfolio

           Starting 2010
                                    5.    Application Management
    1. vCenter Server
    2. Heartbeat
                                            App Release + Performance
    3. Site Recovery Mgr
                                           IT Service Management
    4. Capacity IQ                  4.
    5. Chargeback                         Incident, problem, change, config
    6. AppSpeed

    7. Hyperic                             Security & Compliance
                                                               Including
    8. Lab Mgr
                                    3.                                 physical
                                          vShield + VCM: Operational and
                                                Regulatory Compliancemanagement
           Added in 2010
    9. vCloud Director                    Private Cloud Self-Service
    10. vShield Family              2.          Solution Bundle: IaaS
    11. Configuration Mgr
    12. Application Discovery Mgr
                                           Automated Operations
    13. Service Mgr
                                    1.    vCenter Operations: Performance,
    14. Request Mgr
                                                Capacity, Configuration
    15. vCenter Operations



8
vCenter Products – Ionix Acquisition

Product                                        Functionality

vCenter Configuration Manager                  Compliance – configure, detect & remediate
(vCenter Application Stack Manager included)   Provision – build, manage, optimize & deploy

vCenter Application Discovery Manager          Agentless discovery, distributed collection &
                                               aggregation, fingerprinting & mapping, analysis &
                                               tracking
VMware Service Manager                         ITIL compatibility, incident, problem & change
                                               management




 9
Agenda

   A New Era in IT Management Drives New Opportunity
   VMware Management Portfolio
   vCenter Operations Standard (VCOps)
   vCenter Configuration Management (VCM)
   vCenter Application Discovery Manager (ADM)
   VCM demo
   ADM demo




10
vCenter Operations Enterprise – Stand Alone

                                  Performance Management
                                   Workload
                                    •   CPU
                                    •   Storage I/O
                                    •   Network I/O
                                    •   Memory

                                   Health
                                    • Abnormalities against normal behavior
                                   Capacity
                                    •   CPU
                                    •   Storage I/O
                                    •   Network I/O
                                    •   Memory




11
Agenda

   A New Era in IT Management Drives New Opportunity
   VMware Management Portfolio
   vCenter Operations Standard (VCOps)
   vCenter Configuration Management (VCM)
   vCenter Application Discovery Manager (ADM)
   VCM demo
   ADM demo




12
vCenter Configuration Manager Overview
                                 Drive IT Compliance to lower risk
                                  • Ensure compliance with various industry and
                                    regulatory standards on a continuous basis
                                  • Quickly remediate problems
                                 Mitigate outages through approved change
                                  processes
                                  • Detailed understanding and tracking of changes
                                  • Control change by following your Closed Loop
                                    Change Mgmt Process

                                 Harden your environment and reduce
                                  potential threats and breaches
                                 Compliance Through Unified Patching and
                                  Provisioning
                                  • Provision Linux, Windows and ESX images
                                  • Assess and Patch Windows, UNIX, MAC, etc

                                 Control your virtual infrastructure
                                  • Fight VM Sprawl & Decommissioning Issues
                                  • Improved Virtual Troubleshooting
                                  • Single Pane of Glass



13
Policy Driven Configuration Management


 Provision IT Approved OS Images
    • Chose Approved OS from Image Library
                                                          Provision OS
    • Provision via PXE-Boot
 Provision IT Approved Software Packages
    • Create software packages based on
          business needs
      •   Push packages to server based on role          Provision SW
 Patch to Mitigate Known Vulnerabilities
    • Pull down patch bulletins for the OS
          vendors
      •   Assess server for vulnerabilities
      •   Deploy patches                                     Patch




               Across physical, virtual and heterogeneous servers.

 14
Policy Driven Configuration Management

 Assign Compliance Policies to VM
    • Leverage out of the box templates
    • Build Custom templates based on your        SOX         HIPAA         FISMA

       IT Standards                                                     Capture
                                               Remediate
                                                 DISA          GLBA
                                                                            ISO
                                                                        Changes
                                                                           27002

 Continuously assess configurations                                        NERC/
                                                  NIST       PCI DSS
    • Remediate non compliant configurations                                FERC
                                                                                       PCI
 Continuously assess patch levels               Virtualization Hardening Guidelines
                                                                                       CIS
    • Deploy patches as needed                           CIS Benchmarks
                                                                                  VMware
                                                Report                   Assess
 Continuously Improve
    • Measure your compliance posture over
       time



Based on your standards, vendor best practices and regulatory mandates.

 15
VCM Business Benefits – Summary




                                                                                     Provisioning &
Compliance and                                                Harden Environment   Patching inline with
                  Manage and Control   Change Management
Remediation to                                                 to Reduce Threats     Compliance to
                    Virtualization      to Mitigate Outages
  Lower Risk                                                     and Breaches           Eliminate
                                                                                     Vulnerabilities




                 “Operational Efficiency & Tool Consolidation”




16
Customer Success: Compliance


                  “Able to meet PCI continuous compliance and save 1,600 man
                   hours per year.”
     Compliance
                  “We met our compliance goals in 90% less time than we
                   estimated.”



                  “In our 2,400 server (P&V) environment we went from a patch
     Patch         state of 65% to over 95% in a fraction of the anticipated time.”
     Management   “90% reduction in the amount of time it took us to assess,
                   deliver and verify patches in our environment.”




     Auditing     “Audit preparation now takes ¼ of the time.”




17
Agenda

    A New Era in IT Management Drives New Opportunity
    VMware Management Portfolio
    vCenter Operations Standard (VCOps)
    vCenter Configuration Management (VCM)
    vCenter Application Discovery Manager (ADM)
    VCM demo
    ADM demo




18                                 Confidential
vCenter Application Discovery Manager

                                                                                                  Passively discover your application
                                                                                                    infrastructure
                                                                                                    •
                                                 ESX to VC Dependencies
                                                                                                        Infrastructure
                                                            Virtualized On Relationship
                                                                                                    •   Application components
       ESX server
                                                                                                    •   Host & application usage
                                                                                                    •   Connections & Dependencies
      VMs

                                                                                                  Actively collect configuration detail
                                                                                                    •
                                          Virtual to Virtual Dependencies
                                                                                                        Agent-less polling
                                                                                                    •   Deep hardware, OS
                    Physical to Virtual
                                                                                                    •   Installed software and application services
                     Dependencies
                                                                                                    •   Configuration details
                                                       Discover instances of DBs, Application


                                                                                                  Analyze configuration items &
                                                                    servers, etc




                                                                                                    dependencies
                                                                                                    •   Business groups
                                                                                                    •   N-Tier applications
                                                                                                    •   Reports
                                                                                                    •   P-P, P-V,V-V dependencies

                                                                                                Primary customer use cases
                                                                                                 Plan and implement Data Center Consolidations,
                                                                                                  Moves, Virtualization roll-out, Business Continuity
                                                                                                 Key part of any change management and
                                                                                                  configuration & compliance management initiatives
                                                                                                 On-going discovery and audit of Data Center
                                                                                                  Application Infrastructure

19
Why ADM?




20
Turning Data into Information




21
Answering the Challenge with VMware vCenter ADM
          Data Center Unknowns                        Understanding through vADM
      Servers               Applications




                  Storage

                       ?
     Network                     VMs

 •   How do my business services overlay the IT infrastructure?
 •   What servers encompass a critical business application?
 •   How do my business applications interact with each other?
 •   How do I gain visibility into my business applications prior to a disaster recovery project?
 •   How do I ensure I don’t break anything when I migrate or consolidate?


22
Agenda

   A New Era in IT Management Drives New Opportunity
   VMware Management Portfolio
   vCenter Operations Standard (VCOps)
   vCenter Configuration Management (VCM)
   vCenter Application Discovery Manager (ADM)
   VCM demo
   ADM demo




23
Control Changes with Closed Loop Change Management

                                                      Service Desk
        VCM               4) Open an RFC               (e.g. VSM)
                 7) Job ApprovedUpdate RFC
                              9)
        Job                                              RFC
Compliance
  Issue
                 3) Enforce and     5) Start Change
                   Create Job             Workflow
                                    6) Understand       Impact
                 2) Check Compliance      Impacts      Analysis

               8) Run Job and
              1)Verify Change
                Collect Data
                                                        Approve
                                                          Job

                                  ADM


 24

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VMware Enterprise Manager s ICZ

  • 1. VMware Enterprise Management Filip Meluzín, Enterprise Account Manager, ICZ Oldřich Havlina, ICT Consultant, ICZ © 2011 VMware Inc. All rights reserved
  • 2. Agenda  A New Era in IT Management Drives New Opportunity  VMware Management Portfolio  vCenter Operations Standard (VCOps)  vCenter Configuration Management (VCM)  vCenter Application Discovery Manager (ADM)  VCM demo  ADM demo 2
  • 3. Agenda  A New Era in IT Management Drives New Opportunity  VMware Management Portfolio  vCenter Operations Standard (VCOps)  vCenter Configuration Management (VCM)  vCenter Application Discovery Manager (ADM)  VCM demo  ADM demo 3
  • 4. A New Era in IT Management IT Service Management.next Management Systems Management Job Scheduling Distributed Web Cloud Mainframe Computing Cloud is an inflection point that will transform the delivery and management of IT services 4
  • 5. Cloud Requires a New Approach to Automation and Management Traditional IT Cloud Management Management • Applications managed at the • User access to applications individual device, usually the and data managed across desktop, with limited data multiple devices ensuring portability availability anytime, anywhere • Ad-hoc, manual approaches • Applications developed and to building, testing, releasing released on consistent, complex applications based standardized, fully on monolithic architectures automated application platforms • Static, traditional • Highly virtualized infrastructures with low levels infrastructures (>80%) with of virtualization resulting in embedded management complex, often manual resulting in high availability management processes and greater agility Services and assets tied Service components are together in complex, brittle, abstracted and sourced from vertical stacks that are hard dynamic resource pools with to change and manage Business agility IT able to keep up with the horizontal layers loosely bound suffers speed of the business into services 5
  • 6. Virtualization & Cloud Management: VMware Solution Areas End-User Computing Management End User Computing Administration Deployment Updating IT Business Management Request Fulfillment Application Management Asset Discovery & Application vApp Management Mapping Performance Packaging Cloud Applications Chargeback Service Desk Infrastructure & Operations Management Availability & Business Configuration Performance Continuity Compliance & Public/Private/Hybrid Cloud Capacity Provisioning Security Virtualized Infrastructure • VMware Cloud Director • vSphere 6
  • 7. Agenda  A New Era in IT Management Drives New Opportunity  VMware Management Portfolio  vCenter Operations Standard (VCOps)  vCenter Configuration Management (VCM)  vCenter Application Discovery Manager (ADM)  VCM demo  ADM demo 7
  • 8. VMware Management Product Portfolio Starting 2010 5. Application Management 1. vCenter Server 2. Heartbeat  App Release + Performance 3. Site Recovery Mgr IT Service Management 4. Capacity IQ 4. 5. Chargeback  Incident, problem, change, config 6. AppSpeed 7. Hyperic Security & Compliance Including 8. Lab Mgr 3. physical  vShield + VCM: Operational and Regulatory Compliancemanagement Added in 2010 9. vCloud Director Private Cloud Self-Service 10. vShield Family 2.  Solution Bundle: IaaS 11. Configuration Mgr 12. Application Discovery Mgr Automated Operations 13. Service Mgr 1.  vCenter Operations: Performance, 14. Request Mgr Capacity, Configuration 15. vCenter Operations 8
  • 9. vCenter Products – Ionix Acquisition Product Functionality vCenter Configuration Manager Compliance – configure, detect & remediate (vCenter Application Stack Manager included) Provision – build, manage, optimize & deploy vCenter Application Discovery Manager Agentless discovery, distributed collection & aggregation, fingerprinting & mapping, analysis & tracking VMware Service Manager ITIL compatibility, incident, problem & change management 9
  • 10. Agenda  A New Era in IT Management Drives New Opportunity  VMware Management Portfolio  vCenter Operations Standard (VCOps)  vCenter Configuration Management (VCM)  vCenter Application Discovery Manager (ADM)  VCM demo  ADM demo 10
  • 11. vCenter Operations Enterprise – Stand Alone Performance Management  Workload • CPU • Storage I/O • Network I/O • Memory  Health • Abnormalities against normal behavior  Capacity • CPU • Storage I/O • Network I/O • Memory 11
  • 12. Agenda  A New Era in IT Management Drives New Opportunity  VMware Management Portfolio  vCenter Operations Standard (VCOps)  vCenter Configuration Management (VCM)  vCenter Application Discovery Manager (ADM)  VCM demo  ADM demo 12
  • 13. vCenter Configuration Manager Overview  Drive IT Compliance to lower risk • Ensure compliance with various industry and regulatory standards on a continuous basis • Quickly remediate problems  Mitigate outages through approved change processes • Detailed understanding and tracking of changes • Control change by following your Closed Loop Change Mgmt Process  Harden your environment and reduce potential threats and breaches  Compliance Through Unified Patching and Provisioning • Provision Linux, Windows and ESX images • Assess and Patch Windows, UNIX, MAC, etc  Control your virtual infrastructure • Fight VM Sprawl & Decommissioning Issues • Improved Virtual Troubleshooting • Single Pane of Glass 13
  • 14. Policy Driven Configuration Management  Provision IT Approved OS Images • Chose Approved OS from Image Library Provision OS • Provision via PXE-Boot  Provision IT Approved Software Packages • Create software packages based on business needs • Push packages to server based on role Provision SW  Patch to Mitigate Known Vulnerabilities • Pull down patch bulletins for the OS vendors • Assess server for vulnerabilities • Deploy patches Patch Across physical, virtual and heterogeneous servers. 14
  • 15. Policy Driven Configuration Management  Assign Compliance Policies to VM • Leverage out of the box templates • Build Custom templates based on your SOX HIPAA FISMA IT Standards Capture Remediate DISA GLBA ISO Changes 27002  Continuously assess configurations NERC/ NIST PCI DSS • Remediate non compliant configurations FERC PCI  Continuously assess patch levels Virtualization Hardening Guidelines CIS • Deploy patches as needed CIS Benchmarks VMware Report Assess  Continuously Improve • Measure your compliance posture over time Based on your standards, vendor best practices and regulatory mandates. 15
  • 16. VCM Business Benefits – Summary Provisioning & Compliance and Harden Environment Patching inline with Manage and Control Change Management Remediation to to Reduce Threats Compliance to Virtualization to Mitigate Outages Lower Risk and Breaches Eliminate Vulnerabilities “Operational Efficiency & Tool Consolidation” 16
  • 17. Customer Success: Compliance “Able to meet PCI continuous compliance and save 1,600 man hours per year.” Compliance “We met our compliance goals in 90% less time than we estimated.” “In our 2,400 server (P&V) environment we went from a patch Patch state of 65% to over 95% in a fraction of the anticipated time.” Management “90% reduction in the amount of time it took us to assess, deliver and verify patches in our environment.” Auditing “Audit preparation now takes ¼ of the time.” 17
  • 18. Agenda  A New Era in IT Management Drives New Opportunity  VMware Management Portfolio  vCenter Operations Standard (VCOps)  vCenter Configuration Management (VCM)  vCenter Application Discovery Manager (ADM)  VCM demo  ADM demo 18 Confidential
  • 19. vCenter Application Discovery Manager  Passively discover your application infrastructure • ESX to VC Dependencies Infrastructure Virtualized On Relationship • Application components ESX server • Host & application usage • Connections & Dependencies VMs  Actively collect configuration detail • Virtual to Virtual Dependencies Agent-less polling • Deep hardware, OS Physical to Virtual • Installed software and application services Dependencies • Configuration details Discover instances of DBs, Application  Analyze configuration items & servers, etc dependencies • Business groups • N-Tier applications • Reports • P-P, P-V,V-V dependencies Primary customer use cases  Plan and implement Data Center Consolidations, Moves, Virtualization roll-out, Business Continuity  Key part of any change management and configuration & compliance management initiatives  On-going discovery and audit of Data Center Application Infrastructure 19
  • 21. Turning Data into Information 21
  • 22. Answering the Challenge with VMware vCenter ADM Data Center Unknowns Understanding through vADM Servers Applications Storage ? Network VMs • How do my business services overlay the IT infrastructure? • What servers encompass a critical business application? • How do my business applications interact with each other? • How do I gain visibility into my business applications prior to a disaster recovery project? • How do I ensure I don’t break anything when I migrate or consolidate? 22
  • 23. Agenda  A New Era in IT Management Drives New Opportunity  VMware Management Portfolio  vCenter Operations Standard (VCOps)  vCenter Configuration Management (VCM)  vCenter Application Discovery Manager (ADM)  VCM demo  ADM demo 23
  • 24. Control Changes with Closed Loop Change Management Service Desk VCM 4) Open an RFC (e.g. VSM) 7) Job ApprovedUpdate RFC 9) Job RFC Compliance Issue 3) Enforce and 5) Start Change Create Job Workflow 6) Understand Impact 2) Check Compliance Impacts Analysis 8) Run Job and 1)Verify Change Collect Data Approve Job ADM 24