1Call HIMSS 2011 presentation on secure mobile messaging, oncall scheduling, appointment reminders, emergency notification and more!

3. MD Anderson Cancer Center
Fairview Healthcare
Allina Healthcare
Bassett Healthcare
University of Washington Medical Center
University of Augusta
And hundreds of others

4. Over 30 years of innovation in
communications systems
Systems and applications designed
specifically for the needs of
healthcare organizations
HIPAA and Joint Commission-
friendly applications

5. In the middle of the night,
when a mother calls the
hospital switchboard to get in
touch with the doctor on call,
1Call makes sure the process
is fast, accurate, simple and
documented automatically

6. The Hospital Operator…
Answers the call on a 1Call call center or intelligent
console system
Checks the 1Call Web-Enabled On-Call Scheduling
database
Sends a secure message with the patient information
to the miSecureMessages smartphone paging
application

9. •Send encrypted text messages to BlackBerry ®, iPhone ®, iPad ™ and Android ™
powered mobile devices using security protection.
•Provide encrypted message delivery receipts, documenting that a user’s
smartphone has received a message.
•Provide encrypted message read receipt, documenting that a user has read a
received message.
•Enable a user to reply to a received message with an encrypted message.
•Let the Chief Information Officer (CIO) be able to provide the best service and the
types of diverse services your staff requires.

10. The miSecureMessages smartphone application uses
an encrypted web service to push messages to
individual recipients. The recipients can read and reply
to messages.

11. •Protected Health Information (PHI) security importance and
HIPAA and HITECH regulations (FIPS 140-2 Compliant) .
•Detailed reporting for Joint Commission accreditation
•Declining use of one-way single-tasking pagers
•Cost of maintaining legacy networks
•Proliferation of wireless multitasking handheld devices
•Need for greater amounts of information instantly
•Two-way interactive messaging/paging and collaboration
•When persistent alerting is required

12. •Persistent Alerting to assist in immediate message viewing
•Priority Alerts to assure that the most important messages
are viewed first
•Customizable audio settings
•Device wake-up and visual alert
•Separate inbox from text and email messages

13. The paging industry and its user base have been in
rigorous decline since its peak in 1998.This is due to
the popularity and the reasonable cost of wireless
voice and data services – especially 3G and 4G
capabilities.

15. •3G from Service Provider
•Wi-Fi to eliminate carrier “Dead Spots” in the facility
•Cloud based or purchased application
•Internal 3G and 4G networks

16. •Triggering code procedures
•Paging
•Having two-way communication about patients

17. miSecureMessages smartphone
messaging is available for BlackBerry
devices and for the iPad, iPhone and
iPod Touch.
Support for the Google Android
operating system will be available
later in 2011.

20. Soft Agent
Synergy
RED ALERT
ProShow
On-Call Schedule

22. Save time, reduce errors and provide better care for patients
Filters data from existing HL7 database and automatically notifies
appropriate personnel about a specific event that occurred
Personnel can be notified via
SMS Text Messaging
E-Mail
Text-to-Voice phone calls
Pager
LCD Displays
Instant notification means staff can respond quickly, act immediately
and efficiently, allowing facilities to become available in less time
Rapid ROI
Automatically updates EMR
Browser-based administration with built-in security

24. Save time, reduce errors and speed overall response
time
Mapping capabilities
Quickly alert contacts within a specific area
Real-Time monitoring and reporting

25. Alert Triggered by: Personnel can be notified via:
Web E-mail
Phone call Pager
Automated process, such as Automated phone call to land
database or e-mail update line or cell phone
Scheduled events SMS Text Message
Wireless Message
Fax

27. Healthcare Organizations must constantly contend with patients
missing their scheduled appointments and forgetting to notify their
doctors of the cancelations.

28. Present the current on call information to your operators and
staff
Ensure accurate coverage and notification
Permission-based application
View only On-Call Schedules
Manage and administration of schedules and resources
Assign and update schedules
On-Call resources can view messages, change contact methods
Contact On-Call personnel
Notify based on resource protocols and preferences
Alpha page, SMS text, e-mail, secure text message
On-Call schedules synch with Outlook and e-mail calendars
Reporting of all On-Call activities

30. Contact 1Call at 800-225-6035
http://www.1call.com
or send an e-mail to
info@1call.com