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Welcome to our webinar!
#DigMktg15
NEWEMAIL
MARKETING
RULES FOR 2015
Thomas Harpointner
CEO & Founder, AIS Media Inc.
Your presenter
Lift.
Brand Awareness
Customer Engagement
Conversion Rates
Delivered.
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
Our Offices
Digital Marketing Strategy
User Experience (UX) Design
Lead Generation & Online Sales Programs
Digital Marketing (SEO / PPC / Email)
Conversion Rate Optimization (CRO)
CRM Selection & Implementation
Marketing Automation
Sales Process Alignment
Content Journey Mapping
Lead Management
Founded 1997
Atlanta Dallas
Award-Winning Design Team
NEW EMAIL
MARKETING
RULESFOR2015
Where You’ve Seen Us
NEW EMAIL
MARKETING
RULESFOR2015
Featured Clients
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
SOCIAL
CRM & MA
ANALYTICS
SEARCH
EMAIL
CONTENT
DESIGN
7
STRATEGY
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
Keep Email
In The Mix
Why Email?
 Cost-
effective
 Versatile
 Immediate
 Personal
 Trackable
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
Email remains the “workhorse”
of direct digital marketing.
– Forrester Research
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
Email is the most effective way to acquire
customers - nearly 40X more effective than
Facebook and Twitter combined.
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
Email is the most effective way to acquire
customers - nearly 40X more effective than
Facebook and Twitter combined.
91% of U.S. consumers use email daily.
-McKinsey & Company
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
Source: Litmus
ROI PER $1 SPENT
Email: $44.25
Keyword Ads: $17
Display Ads: $2
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
Source: Litmus
CONVERSION RATE
Email: 4.6%
Search: 2.64%
Social: 0.48%
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
Build A Clean List
77% prefer to receive
permission based marketing
messages through email.
Exact Target
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
Make email
list-building a
top marketing
priority.
Disclaimer: Southeast United
Dairy Industry Association is an
AIS Media client.
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
Offer real value
for subscribing.
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
Segment & Test
Types of Segmentation
GEOGRAPHIC
Adding a little local flavor
to your emails can help
give prospects the feeling
that you know and
understand their situation
BEHAVORIAL
Segmenting based on
behavior is another easy
way to provide relevant
and timely information to
prospects
PURCHASING POWER
Position within a company is
another valuable way to segment
your audience. It ensures that you
are providing the right content to
drive decisions
50%
Open
Rate
CTR
30%
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
Source: Litmus
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
Write For
Your Audience
Content Checklist
1. Relevant to the audience
2. Compelling subject line
3. High-quality images
4. One central idea
5. Clear CTA
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
TIP #1
Deliver real value
1.Will subscribers gain knowledge?
2.Will it solve a pressing problem?
3.Is it worth their time?
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
TIP #2
Use high-quality
visuals to
captivate your
audience.
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
TIP #3
Design & write with
multiple screens in
mind.
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
TIP #4
Keep messaging
short, concise and
deliver immediate
value.
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
TIP #5
Use a clear call-
to- action (CTA)
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
TIP #6
Keep subject lines
to 50 characters or
less.
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
64% say they open an email
because of the subject line.
– Salesforce
TIP #6
Keep subject lines
to 50 characters or
less.
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
Stay Responsive
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
Old mouse
Are your emails touch-friendly?
NEW EMAIL
MARKETING
RULESFOR2015
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
Old mouse
Are your emails touch-friendly?
New mouse
NEW EMAIL
MARKETING
RULESFOR2015
0%
10%
20%
30%
40%
50%
60%
70%
80%
Desktop-Centrick
Mobile-Aware
Responsive
Mobile Friendly Emails
How are B2C brands sending their promotional emails?
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
VS
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
Responsive Design
Propels Email Performance
80.8%
19.2%
Mobile vs. Desktop
Open Rates
Mobile Desktop
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
Sour e: Hubspot
NEW EMAIL
MARKETING
RULESFOR2015
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
Design with
context in
mind.
NEW EMAIL
MARKETING
RULESFOR2015
Make Email
Sharable
*Source: WebDAM (2014)
Emails with social sharing
buttons increase click-
through rates (CTRs)
158%
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
Link to landing
pages
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
Time Every Send
Email Opens by Time of Day
Subscribers are likely to open email after 12pm
and the most active hours are 2-5pm.
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
Email Opens by Day of Week
Tuesday & Thursday are the highest-volume days
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW EMAIL
MARKETING
RULESFOR2015
Call: 404.751.1043 | Email: info@aismedia.com
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
6-Part Series
• Subject line
• Email collateral
• Landing page
• Analytics
Webinar Attendees Only
FREE EXCLUSIVELY FOR WEBINAR ATTENDEES
Email Campaign Conversion Analysis
NEW EMAIL
MARKETING
RULESFOR2015

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New Email Marketing Rules for 2015

  • 1. Welcome to our webinar! #DigMktg15 NEWEMAIL MARKETING RULES FOR 2015 Thomas Harpointner CEO & Founder, AIS Media Inc. Your presenter
  • 2. Lift. Brand Awareness Customer Engagement Conversion Rates Delivered. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 3. Our Offices Digital Marketing Strategy User Experience (UX) Design Lead Generation & Online Sales Programs Digital Marketing (SEO / PPC / Email) Conversion Rate Optimization (CRO) CRM Selection & Implementation Marketing Automation Sales Process Alignment Content Journey Mapping Lead Management Founded 1997 Atlanta Dallas
  • 4. Award-Winning Design Team NEW EMAIL MARKETING RULESFOR2015
  • 5. Where You’ve Seen Us NEW EMAIL MARKETING RULESFOR2015
  • 6. Featured Clients NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 7. SOCIAL CRM & MA ANALYTICS SEARCH EMAIL CONTENT DESIGN 7 STRATEGY NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 9. Why Email?  Cost- effective  Versatile  Immediate  Personal  Trackable NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 10. Email remains the “workhorse” of direct digital marketing. – Forrester Research NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 11. Email is the most effective way to acquire customers - nearly 40X more effective than Facebook and Twitter combined. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 12. Email is the most effective way to acquire customers - nearly 40X more effective than Facebook and Twitter combined. 91% of U.S. consumers use email daily. -McKinsey & Company NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 13. Source: Litmus ROI PER $1 SPENT Email: $44.25 Keyword Ads: $17 Display Ads: $2 NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 14. Source: Litmus CONVERSION RATE Email: 4.6% Search: 2.64% Social: 0.48% NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 16. 77% prefer to receive permission based marketing messages through email. Exact Target NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 17. Make email list-building a top marketing priority. Disclaimer: Southeast United Dairy Industry Association is an AIS Media client. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 18. Offer real value for subscribing. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 20. Types of Segmentation GEOGRAPHIC Adding a little local flavor to your emails can help give prospects the feeling that you know and understand their situation BEHAVORIAL Segmenting based on behavior is another easy way to provide relevant and timely information to prospects PURCHASING POWER Position within a company is another valuable way to segment your audience. It ensures that you are providing the right content to drive decisions 50% Open Rate CTR 30% NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 21. Source: Litmus NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 23. Content Checklist 1. Relevant to the audience 2. Compelling subject line 3. High-quality images 4. One central idea 5. Clear CTA NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 24. TIP #1 Deliver real value 1.Will subscribers gain knowledge? 2.Will it solve a pressing problem? 3.Is it worth their time? NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 25. TIP #2 Use high-quality visuals to captivate your audience. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 26. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
  • 27. TIP #3 Design & write with multiple screens in mind. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 28. TIP #4 Keep messaging short, concise and deliver immediate value. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 29. TIP #5 Use a clear call- to- action (CTA) NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 30. TIP #6 Keep subject lines to 50 characters or less. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 31. 64% say they open an email because of the subject line. – Salesforce TIP #6 Keep subject lines to 50 characters or less. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 33. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 34. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 Old mouse Are your emails touch-friendly? NEW EMAIL MARKETING RULESFOR2015
  • 35. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 Old mouse Are your emails touch-friendly? New mouse NEW EMAIL MARKETING RULESFOR2015
  • 36. 0% 10% 20% 30% 40% 50% 60% 70% 80% Desktop-Centrick Mobile-Aware Responsive Mobile Friendly Emails How are B2C brands sending their promotional emails? NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
  • 37. VS NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 38. Responsive Design Propels Email Performance 80.8% 19.2% Mobile vs. Desktop Open Rates Mobile Desktop NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 Sour e: Hubspot NEW EMAIL MARKETING RULESFOR2015
  • 39. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 Design with context in mind. NEW EMAIL MARKETING RULESFOR2015
  • 41. *Source: WebDAM (2014) Emails with social sharing buttons increase click- through rates (CTRs) 158% NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 42. Link to landing pages NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 44. Email Opens by Time of Day Subscribers are likely to open email after 12pm and the most active hours are 2-5pm. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 45. Email Opens by Day of Week Tuesday & Thursday are the highest-volume days NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW EMAIL MARKETING RULESFOR2015
  • 46. Call: 404.751.1043 | Email: info@aismedia.com NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 6-Part Series • Subject line • Email collateral • Landing page • Analytics Webinar Attendees Only FREE EXCLUSIVELY FOR WEBINAR ATTENDEES Email Campaign Conversion Analysis NEW EMAIL MARKETING RULESFOR2015